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311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
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Showing 50 real records
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Lost Property • Problem Details: Other
Agency
Taxi and Limousine Commission
Problem
Lost Property
Problem Details
Other
Additional Details
Umbrella
Sla Days
7 days
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Lost Property • Problem Details: Sports Equipment
Agency
Taxi and Limousine Commission
Problem
Lost Property
Problem Details
Sports Equipment
Additional Details
Other
Sla Days
7 days
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Lost Property • Problem Details: Sports Equipment
Agency
Taxi and Limousine Commission
Problem
Lost Property
Problem Details
Sports Equipment
Additional Details
Racquet
Sla Days
7 days
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Lost Property • Problem Details: Sports Equipment
Agency
Taxi and Limousine Commission
Problem
Lost Property
Problem Details
Sports Equipment
Additional Details
Ball
Sla Days
7 days
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Lost Property • Problem Details: Sports Equipment
Agency
Taxi and Limousine Commission
Problem
Lost Property
Problem Details
Sports Equipment
Additional Details
Bat
Sla Days
7 days
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Complaint • Problem Details: Driver Complaint - Non Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Complaint
Problem Details
Driver Complaint - Non Passenger
Additional Details
Cell Phone Use - Non-Passenger
Sla Days
14 days
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Complaint • Problem Details: Driver Complaint - Non Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Complaint
Problem Details
Driver Complaint - Non Passenger
Additional Details
Unauthorized Pick-Up Location
Sla Days
14 days
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Complaint • Problem Details: Driver Complaint - Non Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Complaint
Problem Details
Driver Complaint - Non Passenger
Additional Details
Unsafe Driving - Non-Passenger
Sla Days
14 days
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Complaint • Problem Details: Driver Complaint - Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Complaint
Problem Details
Driver Complaint - Passenger
Additional Details
Unsafe Driving - Passenger
Sla Days
14 days
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Complaint • Problem Details: Driver Complaint - Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Complaint
Problem Details
Driver Complaint - Passenger
Additional Details
Unclean Condition/Odor
Sla Days
14 days
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Complaint • Problem Details: Driver Complaint - Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Complaint
Problem Details
Driver Complaint - Passenger
Additional Details
Unauthorized Pick-Up Location
Sla Days
14 days
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Complaint • Problem Details: Driver Complaint - Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Complaint
Problem Details
Driver Complaint - Passenger
Additional Details
Refused Pick-Up
Sla Days
14 days
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Complaint • Problem Details: Driver Complaint - Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Complaint
Problem Details
Driver Complaint - Passenger
Additional Details
Route Complaint
Sla Days
14 days
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Complaint • Problem Details: Driver Complaint - Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Complaint
Problem Details
Driver Complaint - Passenger
Additional Details
Refusal to Accept Credit Card
Sla Days
14 days
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Complaint • Problem Details: Driver Complaint - Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Complaint
Problem Details
Driver Complaint - Passenger
Additional Details
Cell Phone Use
Sla Days
14 days
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Complaint • Problem Details: Driver Complaint - Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Complaint
Problem Details
Driver Complaint - Passenger
Additional Details
Discourteous
Sla Days
14 days
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Complaint • Problem Details: Driver Complaint - Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Complaint
Problem Details
Driver Complaint - Passenger
Additional Details
Denied Request
Sla Days
14 days
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Complaint • Problem Details: Driver Complaint - Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Complaint
Problem Details
Driver Complaint - Passenger
Additional Details
License Not Displayed
Sla Days
14 days
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Complaint • Problem Details: Driver Complaint - Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Complaint
Problem Details
Driver Complaint - Passenger
Additional Details
Fare/Tip Complaint
Sla Days
14 days
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Complaint • Problem Details: Driver Complaint - Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Complaint
Problem Details
Driver Complaint - Passenger
Additional Details
Fare/Tip Complaint - Credit Card
Sla Days
14 days
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Complaint • Problem Details: Vehicle Complaint
Agency
Taxi and Limousine Commission
Problem
Taxi Complaint
Problem Details
Vehicle Complaint
Additional Details
Broken/Missing Equipment
Sla Days
14 days
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Complaint • Problem Details: Vehicle Complaint
Agency
Taxi and Limousine Commission
Problem
Taxi Complaint
Problem Details
Vehicle Complaint
Additional Details
Broken Card Reader or Screen
Sla Days
14 days
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Compliment • Problem Details: Driver Compliment
Agency
Taxi and Limousine Commission
Problem
Taxi Compliment
Problem Details
Driver Compliment
Additional Details
Above and Beyond to Help
Sla Days
SLA Not Managed by 311
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Compliment • Problem Details: Driver Compliment
Agency
Taxi and Limousine Commission
Problem
Taxi Compliment
Problem Details
Driver Compliment
Additional Details
Courteous/Kind/Polite
Sla Days
SLA Not Managed by 311
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Compliment • Problem Details: Driver Compliment
Agency
Taxi and Limousine Commission
Problem
Taxi Compliment
Problem Details
Driver Compliment
Additional Details
Other
Sla Days
SLA Not Managed by 311
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Compliment • Problem Details: Driver Compliment
Agency
Taxi and Limousine Commission
Problem
Taxi Compliment
Problem Details
Driver Compliment
Additional Details
Passenger Without Enough Funds
Sla Days
SLA Not Managed by 311
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Compliment • Problem Details: Driver Compliment
Agency
Taxi and Limousine Commission
Problem
Taxi Compliment
Problem Details
Driver Compliment
Additional Details
Reward/Tip Submission
Sla Days
SLA Not Managed by 311
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Compliment • Problem Details: Driver Compliment
Agency
Taxi and Limousine Commission
Problem
Taxi Compliment
Problem Details
Driver Compliment
Additional Details
Returned Passenger's Property
Sla Days
SLA Not Managed by 311
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Licensee Complaint • Problem Details: Driver Complaint
Agency
Taxi and Limousine Commission
Problem
Taxi Licensee Complaint
Problem Details
Driver Complaint
Additional Details
Unauthorized Vehicle Operation
Sla Days
SLA Not Managed by 311
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Licensee Complaint • Problem Details: Driver Complaint
Agency
Taxi and Limousine Commission
Problem
Taxi Licensee Complaint
Problem Details
Driver Complaint
Additional Details
Unclean Condition/Odor
Sla Days
SLA Not Managed by 311
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Licensee Complaint • Problem Details: Driver Complaint
Agency
Taxi and Limousine Commission
Problem
Taxi Licensee Complaint
Problem Details
Driver Complaint
Additional Details
Vehicle Broken Missing Equipment
Sla Days
SLA Not Managed by 311
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Licensee Complaint • Problem Details: Driver Complaint
Agency
Taxi and Limousine Commission
Problem
Taxi Licensee Complaint
Problem Details
Driver Complaint
Additional Details
Contract Dispute
Sla Days
SLA Not Managed by 311
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Licensee Complaint • Problem Details: Driver Complaint
Agency
Taxi and Limousine Commission
Problem
Taxi Licensee Complaint
Problem Details
Driver Complaint
Additional Details
Discourteous/Harassment/Abuse
Sla Days
SLA Not Managed by 311
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Licensee Complaint • Problem Details: Owner/Broker/Agent Complaint
Agency
Taxi and Limousine Commission
Problem
Taxi Licensee Complaint
Problem Details
Owner/Broker/Agent Complaint
Additional Details
Contract Dispute
Sla Days
SLA Not Managed by 311
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Licensee Complaint • Problem Details: Owner/Broker/Agent Complaint
Agency
Taxi and Limousine Commission
Problem
Taxi Licensee Complaint
Problem Details
Owner/Broker/Agent Complaint
Additional Details
Unauthorized Vehicle Operation
Sla Days
SLA Not Managed by 311
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Report • Problem Details: Driver Report - Non Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Report
Problem Details
Driver Report - Non Passenger
Additional Details
Cell Phone Use - Non-Passenger
Sla Days
SLA Not Managed by 311
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Report • Problem Details: Driver Report - Non Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Report
Problem Details
Driver Report - Non Passenger
Additional Details
Unauthorized Pick-Up Location
Sla Days
SLA Not Managed by 311
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Report • Problem Details: Driver Report - Non Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Report
Problem Details
Driver Report - Non Passenger
Additional Details
Unsafe Driving - Non-Passenger
Sla Days
SLA Not Managed by 311
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Report • Problem Details: Driver Report - Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Report
Problem Details
Driver Report - Passenger
Additional Details
Cell Phone Use
Sla Days
SLA Not Managed by 311
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Report • Problem Details: Driver Report - Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Report
Problem Details
Driver Report - Passenger
Additional Details
Denied Request
Sla Days
SLA Not Managed by 311
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Report • Problem Details: Driver Report - Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Report
Problem Details
Driver Report - Passenger
Additional Details
Discourteous
Sla Days
SLA Not Managed by 311
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Report • Problem Details: Driver Report - Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Report
Problem Details
Driver Report - Passenger
Additional Details
Fare/Tip Complaint
Sla Days
SLA Not Managed by 311
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Report • Problem Details: Driver Report - Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Report
Problem Details
Driver Report - Passenger
Additional Details
Fare/Tip Complaint - Credit Card
Sla Days
SLA Not Managed by 311
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Report • Problem Details: Driver Report - Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Report
Problem Details
Driver Report - Passenger
Additional Details
License Not Displayed
Sla Days
SLA Not Managed by 311
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Report • Problem Details: Driver Report - Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Report
Problem Details
Driver Report - Passenger
Additional Details
Refusal to Accept Credit Card
Sla Days
SLA Not Managed by 311
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Report • Problem Details: Driver Report - Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Report
Problem Details
Driver Report - Passenger
Additional Details
Refused Pick-Up
Sla Days
SLA Not Managed by 311
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Report • Problem Details: Driver Report - Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Report
Problem Details
Driver Report - Passenger
Additional Details
Route Complaint
Sla Days
SLA Not Managed by 311
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Report • Problem Details: Driver Report - Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Report
Problem Details
Driver Report - Passenger
Additional Details
Unauthorized Pick-Up Location
Sla Days
SLA Not Managed by 311
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Report • Problem Details: Driver Report - Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Report
Problem Details
Driver Report - Passenger
Additional Details
Unclean Condition/Odor
Sla Days
SLA Not Managed by 311
Taxi and Limousine Commission
Agency: Taxi and Limousine Commission • Problem: Taxi Report • Problem Details: Driver Report - Passenger
Agency
Taxi and Limousine Commission
Problem
Taxi Report
Problem Details
Driver Report - Passenger
Additional Details
Unsafe Driving
Sla Days
SLA Not Managed by 311
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