311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
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Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Department Store or Megastore
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Department Store or Megastore
Additional Details
Layaway Terms Not Provided
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Department Store or Megastore
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Department Store or Megastore
Additional Details
Laser Pointer Product Display
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Department Store or Megastore
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Department Store or Megastore
Additional Details
Loan Terms Not Disclosed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Department Store or Megastore
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Department Store or Megastore
Additional Details
Etching Acid Product Display
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Department Store or Megastore
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Department Store or Megastore
Additional Details
Etching Acid Sold to Minor
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Department Store or Megastore
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Department Store or Megastore
Additional Details
Expired Medication
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Department Store or Megastore
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Department Store or Megastore
Additional Details
Goods Damaged or Defective
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Department Store or Megastore
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Department Store or Megastore
Additional Details
Goods or Services Not Delivered
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Department Store or Megastore
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Department Store or Megastore
Additional Details
Credit Card Limits Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Department Store or Megastore
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Department Store or Megastore
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Department Store or Megastore
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Department Store or Megastore
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Department Store or Megastore
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Department Store or Megastore
Additional Details
Calorie Signs Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Department Store or Megastore
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Department Store or Megastore
Additional Details
Box Cutter Sold to Minor
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Department Store or Megastore
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Department Store or Megastore
Additional Details
Box Cutter Product Display
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Department Store or Megastore
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Department Store or Megastore
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Department Store or Megastore
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Department Store or Megastore
Additional Details
Refund or Return Policy Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Department Store or Megastore
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Department Store or Megastore
Additional Details
Realistic Toy Gun
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Department Store or Megastore
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Department Store or Megastore
Additional Details
Receipt Inaccurate, Incomplete, or Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Department Store or Megastore
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Department Store or Megastore
Additional Details
Price Gouging
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Department Store or Megastore
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Department Store or Megastore
Additional Details
Price Not Posted or Inaccurate
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Department Store or Megastore
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Department Store or Megastore
Additional Details
Price Scanner Inaccurate
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Department Store or Megastore
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Department Store or Megastore
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Department Store or Megastore
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Department Store or Megastore
Additional Details
Scale Inspection Seal Missing or Expired
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Department Store or Megastore
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Department Store or Megastore
Additional Details
Spray Paint Product Display
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Department Store or Megastore
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Department Store or Megastore
Additional Details
Spray Paint Sold to Minor
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Department Store or Megastore
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Department Store or Megastore
Additional Details
Used or Refurbished Goods Sold as New
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Domestic Worker Employment Agency
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Domestic Worker Employment Agency
Additional Details
Worker Bill of Rights Not Provided
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Domestic Worker Employment Agency
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Domestic Worker Employment Agency
Additional Details
Advance Fee Charged
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Domestic Worker Employment Agency
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Domestic Worker Employment Agency
Additional Details
Job Description Form Not Provided
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Door to Door Sales
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Door to Door Sales
Additional Details
Language Assistance Not Posted or Provided
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Door to Door Sales
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Door to Door Sales
Additional Details
Goods or Services Not Delivered
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Door to Door Sales
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Door to Door Sales
Additional Details
Goods Damaged or Defective
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Door to Door Sales
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Door to Door Sales
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Door to Door Sales
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Door to Door Sales
Additional Details
Contract Dispute
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Door to Door Sales
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Door to Door Sales
Additional Details
Refund or Return Policy Not Provided
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Door to Door Sales
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Door to Door Sales
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Door to Door Sales
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Door to Door Sales
Additional Details
Purpose of Visit Not Stated
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Door to Door Sales
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Door to Door Sales
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Drug Store or Pharmacy
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Drug Store or Pharmacy
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Drug Store or Pharmacy
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Drug Store or Pharmacy
Additional Details
Realistic Toy Gun
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Drug Store or Pharmacy
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Drug Store or Pharmacy
Additional Details
Refund or Return Policy Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Drug Store or Pharmacy
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Drug Store or Pharmacy
Additional Details
Receipt Inaccurate, Incomplete, or Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Drug Store or Pharmacy
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Drug Store or Pharmacy
Additional Details
Price Not Posted or Inaccurate
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Drug Store or Pharmacy
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Drug Store or Pharmacy
Additional Details
Price Gouging
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Drug Store or Pharmacy
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Drug Store or Pharmacy
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Drug Store or Pharmacy
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Drug Store or Pharmacy
Additional Details
Spray Paint Sold to Minor
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Drug Store or Pharmacy
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Drug Store or Pharmacy
Additional Details
Spray Paint Product Display
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Drug Store or Pharmacy
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Drug Store or Pharmacy
Additional Details
Credit Card Limits Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Drug Store or Pharmacy
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Drug Store or Pharmacy
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Drug Store or Pharmacy
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Drug Store or Pharmacy
Additional Details
Air Conditioning Law Not Posted
Sla Days
4 days