311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Drug Store or Pharmacy
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Drug Store or Pharmacy
Additional Details
Air Conditioning on with Door Open
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Drug Store or Pharmacy
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Drug Store or Pharmacy
Additional Details
Box Cutter Product Display
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Drug Store or Pharmacy
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Drug Store or Pharmacy
Additional Details
Box Cutter Sold to Minor
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Drug Store or Pharmacy
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Drug Store or Pharmacy
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Drug Store or Pharmacy
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Drug Store or Pharmacy
Additional Details
Goods Damaged or Defective
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Drug Store or Pharmacy
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Drug Store or Pharmacy
Additional Details
Goods or Services Not Delivered
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Drug Store or Pharmacy
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Drug Store or Pharmacy
Additional Details
Expired Medication
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Drug Store or Pharmacy
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Drug Store or Pharmacy
Additional Details
Laser Pointer Sold to Minor
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Drug Store or Pharmacy
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Drug Store or Pharmacy
Additional Details
Laser Pointer Product Display
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Drug Store or Pharmacy
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Drug Store or Pharmacy
Additional Details
Layaway Terms Not Provided
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Dry Cleaner
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Dry Cleaner
Additional Details
Lost or Stolen Property
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Dry Cleaner
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Dry Cleaner
Additional Details
Gender Pricing
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Dry Cleaner
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Dry Cleaner
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Dry Cleaner
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Dry Cleaner
Additional Details
Air Conditioning on with Door Open
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Dry Cleaner
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Dry Cleaner
Additional Details
Air Conditioning Law Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Dry Cleaner
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Dry Cleaner
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Dry Cleaner
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Dry Cleaner
Additional Details
Credit Card Limits Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Dry Cleaner
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Dry Cleaner
Additional Details
Contact Sign Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Dry Cleaner
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Dry Cleaner
Additional Details
Closed Without Notice
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Dry Cleaner
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Dry Cleaner
Additional Details
Clothing Damaged
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Dry Cleaner
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Dry Cleaner
Additional Details
Scale Inspection Seal Missing or Expired
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Dry Cleaner
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Dry Cleaner
Additional Details
Scale Inaccurate or Broken
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Dry Cleaner
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Dry Cleaner
Additional Details
Tare Weight
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Dry Cleaner
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Dry Cleaner
Additional Details
Overcharge
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Dry Cleaner
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Dry Cleaner
Additional Details
Price Gouging
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Dry Cleaner
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Dry Cleaner
Additional Details
Price Not Posted or Inaccurate
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Dry Cleaner
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Dry Cleaner
Additional Details
Receipt Inaccurate, Incomplete, or Not Given
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Dry Cleaner
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Dry Cleaner
Additional Details
Refund or Return Policy Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Dry Cleaner
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Dry Cleaner
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: E-Cigarette Sales
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
E-Cigarette Sales
Additional Details
Sold to Minor
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: E-Cigarette Sales
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
E-Cigarette Sales
Additional Details
Unlicensed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: E-Cigarette Sales
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
E-Cigarette Sales
Additional Details
Age Restrictions Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: E-Cigarette Sales
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
E-Cigarette Sales
Additional Details
Illegal Pricing or Packaging
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: E-Cigarette Sales
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
E-Cigarette Sales
Additional Details
Flavored Tobacco Products Sold
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: E-Cigarette Sales
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
E-Cigarette Sales
Additional Details
License or Complaint Sign Not Displayed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Electronics or Appliance Repair
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Electronics or Appliance Repair
Additional Details
License or Complaint Sign Not Displayed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Electronics or Appliance Repair
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Electronics or Appliance Repair
Additional Details
Installation or Repair Faulty
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Electronics or Appliance Repair
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Electronics or Appliance Repair
Additional Details
Lost or Stolen Property
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Electronics or Appliance Repair
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Electronics or Appliance Repair
Additional Details
Fees or Surcharges Not Disclosed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Electronics or Appliance Repair
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Electronics or Appliance Repair
Additional Details
Goods Damaged or Defective
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Electronics or Appliance Repair
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Electronics or Appliance Repair
Additional Details
Advertising False or Misleading
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Electronics or Appliance Repair
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Electronics or Appliance Repair
Additional Details
Cash Payment Not Accepted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Electronics or Appliance Repair
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Electronics or Appliance Repair
Additional Details
Breach of Contract
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Electronics or Appliance Repair
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Electronics or Appliance Repair
Additional Details
Closed Without Notice
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Electronics or Appliance Repair
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Electronics or Appliance Repair
Additional Details
Contract or Billing Dispute
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Electronics or Appliance Repair
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Electronics or Appliance Repair
Additional Details
Unlicensed
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Electronics or Appliance Repair
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Electronics or Appliance Repair
Additional Details
Repair or Installation Without Consent
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Electronics or Appliance Repair
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Electronics or Appliance Repair
Additional Details
Refund, Return, or Exchange Refused
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Electronics or Appliance Repair
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Electronics or Appliance Repair
Additional Details
Refund or Return Policy Not Posted
Sla Days
4 days
Department of Consumer and Worker Protection
Agency: Department of Consumer and Worker Protection • Problem: Consumer Complaint • Problem Details: Electronics or Appliance Repair
Agency
Department of Consumer and Worker Protection
Problem
Consumer Complaint
Problem Details
Electronics or Appliance Repair
Additional Details
Receipt Inaccurate, Incomplete, or Not Given
Sla Days
4 days