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311 Service Level Agreements

Provides the time commitments that City Agencies have made to respond to 311 Service Requests that are assigned to them.

City Government 311 Dataset cs9t-e3x8 5 fields
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Showing 50 real records
Administration for Children's Services
Agency: Administration for Children's Services • Problem: ACS Literature Request • Sla Days: 7 days
Agency
Administration for Children's Services
Problem
ACS Literature Request
Sla Days
7 days
Department for the Aging
Agency: Department for the Aging • Problem: Case Management Agency Complaint • Problem Details: N/A
Agency
Department for the Aging
Problem
Case Management Agency Complaint
Problem Details
N/A
Additional Details
N/A
Sla Days
14 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Snow or Ice • Problem Details: Roadway
Agency
Department of Sanitation
Problem
Snow or Ice
Problem Details
Roadway
Additional Details
Plowing
Sla Days
1 day
Department for the Aging
Agency: Department for the Aging • Problem: Home Delivered Meal - Missed Delivery • Problem Details: N/A
Agency
Department for the Aging
Problem
Home Delivered Meal - Missed Delivery
Problem Details
N/A
Additional Details
N/A
Sla Days
3 days
Department for the Aging
Agency: Department for the Aging • Problem: Legal Services Provider Complaint • Problem Details: N/A
Agency
Department for the Aging
Problem
Legal Services Provider Complaint
Problem Details
N/A
Additional Details
N/A
Sla Days
14 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Snow or Ice • Problem Details: Roadway
Agency
Department of Sanitation
Problem
Snow or Ice
Problem Details
Roadway
Additional Details
Replowing
Sla Days
1 day
Department of Buildings
Agency: Department of Buildings • Problem: Abandoned Building • Problem Details: Not Closed/Sealed
Agency
Department of Buildings
Problem
Abandoned Building
Problem Details
Not Closed/Sealed
Additional Details
N/A
Sla Days
60 days
Department of Sanitation
Agency: Department of Sanitation • Problem: Snow or Ice • Problem Details: Sidewalk
Agency
Department of Sanitation
Problem
Snow or Ice
Problem Details
Sidewalk
Additional Details
N/A
Sla Days
1 day
Department of Buildings
Agency: Department of Buildings • Problem: Adult Establishment • Problem Details: Zoning Violation
Agency
Department of Buildings
Problem
Adult Establishment
Problem Details
Zoning Violation
Additional Details
Near Church/School
Sla Days
40 days
New York City Police Department
Agency: New York City Police Department • Problem: Traffic • Problem Details: Drag Racing
Agency
New York City Police Department
Problem
Traffic
Problem Details
Drag Racing
Sla Days
8 hours
Department of Buildings
Agency: Department of Buildings • Problem: Adult Establishment • Problem Details: Zoning Violation
Agency
Department of Buildings
Problem
Adult Establishment
Problem Details
Zoning Violation
Additional Details
Illegal Business
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Adult Establishment • Problem Details: Zoning Violation
Agency
Department of Buildings
Problem
Adult Establishment
Problem Details
Zoning Violation
Additional Details
Illegal Hours
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Advertising Sign • Problem Details: Billboard
Agency
Department of Buildings
Problem
Advertising Sign
Problem Details
Billboard
Additional Details
Inappropriate Picture
Sla Days
60 days
Department of Buildings
Agency: Department of Buildings • Problem: Advertising Sign • Problem Details: Billboard
Agency
Department of Buildings
Problem
Advertising Sign
Problem Details
Billboard
Additional Details
Inappropriate Symbol
Sla Days
60 days
Department of Buildings
Agency: Department of Buildings • Problem: Advertising Sign • Problem Details: Billboard
Agency
Department of Buildings
Problem
Advertising Sign
Problem Details
Billboard
Additional Details
Inappropriate Wording
Sla Days
60 days
Department of Buildings
Agency: Department of Buildings • Problem: Advertising Sign • Problem Details: Billboard
Agency
Department of Buildings
Problem
Advertising Sign
Problem Details
Billboard
Additional Details
No Permit
Sla Days
60 days
Department of Buildings
Agency: Department of Buildings • Problem: Advertising Sign • Problem Details: Billboard
Agency
Department of Buildings
Problem
Advertising Sign
Problem Details
Billboard
Additional Details
Too Big
Sla Days
60 days
Department of Buildings
Agency: Department of Buildings • Problem: Advertising Sign • Problem Details: Flexible Fabric
Agency
Department of Buildings
Problem
Advertising Sign
Problem Details
Flexible Fabric
Additional Details
No Permit
Sla Days
60 days
Department of Buildings
Agency: Department of Buildings • Problem: Advertising Sign • Problem Details: Poster
Agency
Department of Buildings
Problem
Advertising Sign
Problem Details
Poster
Additional Details
No Permit
Sla Days
60 days
Department of Buildings
Agency: Department of Buildings • Problem: Advertising Sign • Problem Details: Poster
Agency
Department of Buildings
Problem
Advertising Sign
Problem Details
Poster
Additional Details
Too Big
Sla Days
60 days
Department of Buildings
Agency: Department of Buildings • Problem: Advertising Sign • Problem Details: Poster
Agency
Department of Buildings
Problem
Advertising Sign
Problem Details
Poster
Additional Details
Inappropriate Wording
Sla Days
60 days
Department of Buildings
Agency: Department of Buildings • Problem: Advertising Sign • Problem Details: Poster
Agency
Department of Buildings
Problem
Advertising Sign
Problem Details
Poster
Additional Details
Inappropriate Symbol
Sla Days
60 days
Department of Buildings
Agency: Department of Buildings • Problem: Advertising Sign • Problem Details: Poster
Agency
Department of Buildings
Problem
Advertising Sign
Problem Details
Poster
Additional Details
Inappropriate Picture
Sla Days
60 days
Department of Buildings
Agency: Department of Buildings • Problem: Awning/Canopy/Marquee • Problem Details: Illegal
Agency
Department of Buildings
Problem
Awning/Canopy/Marquee
Problem Details
Illegal
Additional Details
Commercial
Sla Days
60 days
Department of Buildings
Agency: Department of Buildings • Problem: Awning/Canopy/Marquee • Problem Details: Illegal
Agency
Department of Buildings
Problem
Awning/Canopy/Marquee
Problem Details
Illegal
Additional Details
Residential
Sla Days
60 days
Department of Buildings
Agency: Department of Buildings • Problem: Boiler • Problem Details: Defective
Agency
Department of Buildings
Problem
Boiler
Problem Details
Defective
Additional Details
N/A
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Boiler • Problem Details: No Permit/Not Registered
Agency
Department of Buildings
Problem
Boiler
Problem Details
No Permit/Not Registered
Additional Details
N/A
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Boiler • Problem Details: Not Working
Agency
Department of Buildings
Problem
Boiler
Problem Details
Not Working
Additional Details
N/A
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Building Condition • Problem Details: Commercial
Agency
Department of Buildings
Problem
Building Condition
Problem Details
Commercial
Additional Details
Not Maintained
Sla Days
60 days
Department of Buildings
Agency: Department of Buildings • Problem: Building Condition • Problem Details: Residential
Agency
Department of Buildings
Problem
Building Condition
Problem Details
Residential
Additional Details
Not Maintained
Sla Days
60 days
Department of Buildings
Agency: Department of Buildings • Problem: Building Exit • Problem Details: Fire Escape
Agency
Department of Buildings
Problem
Building Exit
Problem Details
Fire Escape
Additional Details
No Access
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: Building Exit • Problem Details: Fire Escape
Agency
Department of Buildings
Problem
Building Exit
Problem Details
Fire Escape
Additional Details
Blocked Fully
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: Building Exit • Problem Details: Fire Escape
Agency
Department of Buildings
Problem
Building Exit
Problem Details
Fire Escape
Additional Details
Blocked Partially
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: Building Exit • Problem Details: Secondary Exit
Agency
Department of Buildings
Problem
Building Exit
Problem Details
Secondary Exit
Additional Details
Blocked Partially
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: Building Exit • Problem Details: Secondary Exit
Agency
Department of Buildings
Problem
Building Exit
Problem Details
Secondary Exit
Additional Details
Blocked Fully
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: Building Exit • Problem Details: Secondary Exit
Agency
Department of Buildings
Problem
Building Exit
Problem Details
Secondary Exit
Additional Details
Locked/Sealed
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: Building Exit • Problem Details: Secondary Exit
Agency
Department of Buildings
Problem
Building Exit
Problem Details
Secondary Exit
Additional Details
None
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: Building Sign • Problem Details: Illegal
Agency
Department of Buildings
Problem
Building Sign
Problem Details
Illegal
Additional Details
N/A
Sla Days
60 days
Department of Buildings
Agency: Department of Buildings • Problem: Building Sign • Problem Details: In Danger of Falling
Agency
Department of Buildings
Problem
Building Sign
Problem Details
In Danger of Falling
Additional Details
N/A
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: Building Sign • Problem Details: Installation/Removal
Agency
Department of Buildings
Problem
Building Sign
Problem Details
Installation/Removal
Additional Details
Sign Hanger Unlicensed
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: Building Sign • Problem Details: Installation/Removal
Agency
Department of Buildings
Problem
Building Sign
Problem Details
Installation/Removal
Additional Details
Unsafe
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: Building Sign • Problem Details: Installation/Removal
Agency
Department of Buildings
Problem
Building Sign
Problem Details
Installation/Removal
Additional Details
After Hours
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: Building Sign • Problem Details: No Permit
Agency
Department of Buildings
Problem
Building Sign
Problem Details
No Permit
Additional Details
N/A
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: Building Sign • Problem Details: Unsafe
Agency
Department of Buildings
Problem
Building Sign
Problem Details
Unsafe
Additional Details
N/A
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: Building Sprinkler System • Problem Details: Defective
Agency
Department of Buildings
Problem
Building Sprinkler System
Problem Details
Defective
Additional Details
1-2 Family Home
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Building Sprinkler System • Problem Details: Defective
Agency
Department of Buildings
Problem
Building Sprinkler System
Problem Details
Defective
Additional Details
Commercial Building
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Building Sprinkler System • Problem Details: Not Working
Agency
Department of Buildings
Problem
Building Sprinkler System
Problem Details
Not Working
Additional Details
Commercial Building
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Building Sprinkler System • Problem Details: Not Working
Agency
Department of Buildings
Problem
Building Sprinkler System
Problem Details
Not Working
Additional Details
1-2 Family Home
Sla Days
40 days
Department of Buildings
Agency: Department of Buildings • Problem: Building Structure Damage • Problem Details: Crane Incident
Agency
Department of Buildings
Problem
Building Structure Damage
Problem Details
Crane Incident
Sla Days
2 days
Department of Buildings
Agency: Department of Buildings • Problem: Building Structure Damage • Problem Details: Earthquake
Agency
Department of Buildings
Problem
Building Structure Damage
Problem Details
Earthquake
Sla Days
2 days
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