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311 Interpreter Wait Time

This data set contains wait times experienced by individuals who request an interpreter during their calls to 311.

For more data about 311 calls, please refer to the 311 Call Center Inquiry dataset.

For more information on NYC311 Language Access, please refer to https://portal.311.nyc.gov/article/?kanumber=KA-03541.

City Government Office of Technology and Innovation (OTI) Dataset dzvt-6g3v 3 fields
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Dataset fields
Showing 50 real records
2023-04-24T12:27:56.000
Call Time: 2023-04-24T12:27:56.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T12:27:56.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T12:27:47.000
Call Time: 2023-04-24T12:27:47.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T12:27:47.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T12:26:38.000
Call Time: 2023-04-24T12:26:38.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T12:26:38.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T12:26:30.000
Call Time: 2023-04-24T12:26:30.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T12:26:30.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T12:26:01.000
Call Time: 2023-04-24T12:26:01.000 • Language: SPANISH • Connect Time Sec: 5
Call Time
2023-04-24T12:26:01.000
Language
SPANISH
Connect Time Sec
5
2023-04-24T12:25:42.000
Call Time: 2023-04-24T12:25:42.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T12:25:42.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T12:25:28.000
Call Time: 2023-04-24T12:25:28.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T12:25:28.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T12:22:39.000
Call Time: 2023-04-24T12:22:39.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T12:22:39.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T12:22:04.000
Call Time: 2023-04-24T12:22:04.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T12:22:04.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T12:21:53.000
Call Time: 2023-04-24T12:21:53.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T12:21:53.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T12:21:30.000
Call Time: 2023-04-24T12:21:30.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T12:21:30.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T12:21:12.000
Call Time: 2023-04-24T12:21:12.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T12:21:12.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T12:21:04.000
Call Time: 2023-04-24T12:21:04.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T12:21:04.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T12:19:49.000
Call Time: 2023-04-24T12:19:49.000 • Language: SPANISH • Connect Time Sec: 4
Call Time
2023-04-24T12:19:49.000
Language
SPANISH
Connect Time Sec
4
2023-04-24T12:19:25.000
Call Time: 2023-04-24T12:19:25.000 • Language: RUSSIAN • Connect Time Sec: 26
Call Time
2023-04-24T12:19:25.000
Language
RUSSIAN
Connect Time Sec
26
2023-04-24T12:17:49.000
Call Time: 2023-04-24T12:17:49.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T12:17:49.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T12:16:24.000
Call Time: 2023-04-24T12:16:24.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T12:16:24.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T12:16:17.000
Call Time: 2023-04-24T12:16:17.000 • Language: SPANISH • Connect Time Sec: 4
Call Time
2023-04-24T12:16:17.000
Language
SPANISH
Connect Time Sec
4
2023-04-24T12:15:49.000
Call Time: 2023-04-24T12:15:49.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T12:15:49.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T12:14:58.000
Call Time: 2023-04-24T12:14:58.000 • Language: MANDARIN • Connect Time Sec: 105
Call Time
2023-04-24T12:14:58.000
Language
MANDARIN
Connect Time Sec
105
2023-04-24T12:14:24.000
Call Time: 2023-04-24T12:14:24.000 • Language: MANDARIN • Connect Time Sec: 10
Call Time
2023-04-24T12:14:24.000
Language
MANDARIN
Connect Time Sec
10
2023-04-24T12:13:16.000
Call Time: 2023-04-24T12:13:16.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T12:13:16.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T12:12:44.000
Call Time: 2023-04-24T12:12:44.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T12:12:44.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T12:11:47.000
Call Time: 2023-04-24T12:11:47.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T12:11:47.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T12:11:30.000
Call Time: 2023-04-24T12:11:30.000 • Language: SPANISH • Connect Time Sec: 5
Call Time
2023-04-24T12:11:30.000
Language
SPANISH
Connect Time Sec
5
2023-04-24T12:11:23.000
Call Time: 2023-04-24T12:11:23.000 • Language: RUSSIAN • Connect Time Sec: 24
Call Time
2023-04-24T12:11:23.000
Language
RUSSIAN
Connect Time Sec
24
2023-04-24T12:11:15.000
Call Time: 2023-04-24T12:11:15.000 • Language: RUSSIAN • Connect Time Sec: 24
Call Time
2023-04-24T12:11:15.000
Language
RUSSIAN
Connect Time Sec
24
2023-04-24T12:11:04.000
Call Time: 2023-04-24T12:11:04.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T12:11:04.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T12:10:55.000
Call Time: 2023-04-24T12:10:55.000 • Language: HINDI • Connect Time Sec: 2
Call Time
2023-04-24T12:10:55.000
Language
HINDI
Connect Time Sec
2
2023-04-24T12:10:50.000
Call Time: 2023-04-24T12:10:50.000 • Language: MANDARIN • Connect Time Sec: 83
Call Time
2023-04-24T12:10:50.000
Language
MANDARIN
Connect Time Sec
83
2023-04-24T12:08:47.000
Call Time: 2023-04-24T12:08:47.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T12:08:47.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T12:08:20.000
Call Time: 2023-04-24T12:08:20.000 • Language: MANDARIN • Connect Time Sec: 74
Call Time
2023-04-24T12:08:20.000
Language
MANDARIN
Connect Time Sec
74
2023-04-24T12:07:13.000
Call Time: 2023-04-24T12:07:13.000 • Language: MANDARIN • Connect Time Sec: 87
Call Time
2023-04-24T12:07:13.000
Language
MANDARIN
Connect Time Sec
87
2023-04-24T12:05:44.000
Call Time: 2023-04-24T12:05:44.000 • Language: HINDI • Connect Time Sec: 3
Call Time
2023-04-24T12:05:44.000
Language
HINDI
Connect Time Sec
3
2023-04-24T12:05:00.000
Call Time: 2023-04-24T12:05:00.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T12:05:00.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T12:04:59.000
Call Time: 2023-04-24T12:04:59.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T12:04:59.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T12:04:42.000
Call Time: 2023-04-24T12:04:42.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T12:04:42.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T12:04:33.000
Call Time: 2023-04-24T12:04:33.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T12:04:33.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T12:03:31.000
Call Time: 2023-04-24T12:03:31.000 • Language: SPANISH • Connect Time Sec: 4
Call Time
2023-04-24T12:03:31.000
Language
SPANISH
Connect Time Sec
4
2023-04-24T12:03:28.000
Call Time: 2023-04-24T12:03:28.000 • Language: MANDARIN • Connect Time Sec: 222
Call Time
2023-04-24T12:03:28.000
Language
MANDARIN
Connect Time Sec
222
2023-04-24T12:02:40.000
Call Time: 2023-04-24T12:02:40.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T12:02:40.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T12:02:40.000
Call Time: 2023-04-24T12:02:40.000 • Language: MANDARIN • Connect Time Sec: 116
Call Time
2023-04-24T12:02:40.000
Language
MANDARIN
Connect Time Sec
116
2023-04-24T12:02:19.000
Call Time: 2023-04-24T12:02:19.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T12:02:19.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T12:01:32.000
Call Time: 2023-04-24T12:01:32.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T12:01:32.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T12:00:47.000
Call Time: 2023-04-24T12:00:47.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T12:00:47.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T12:00:25.000
Call Time: 2023-04-24T12:00:25.000 • Language: RUSSIAN • Connect Time Sec: 25
Call Time
2023-04-24T12:00:25.000
Language
RUSSIAN
Connect Time Sec
25
2023-04-24T12:00:10.000
Call Time: 2023-04-24T12:00:10.000 • Language: SPANISH • Connect Time Sec: 16
Call Time
2023-04-24T12:00:10.000
Language
SPANISH
Connect Time Sec
16
2023-04-24T11:59:56.000
Call Time: 2023-04-24T11:59:56.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T11:59:56.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T11:59:45.000
Call Time: 2023-04-24T11:59:45.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T11:59:45.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T11:59:40.000
Call Time: 2023-04-24T11:59:40.000 • Language: RUSSIAN • Connect Time Sec: 2
Call Time
2023-04-24T11:59:40.000
Language
RUSSIAN
Connect Time Sec
2
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