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311 Interpreter Wait Time

This data set contains wait times experienced by individuals who request an interpreter during their calls to 311.

For more data about 311 calls, please refer to the 311 Call Center Inquiry dataset.

For more information on NYC311 Language Access, please refer to https://portal.311.nyc.gov/article/?kanumber=KA-03541.

City Government Office of Technology and Innovation (OTI) Dataset dzvt-6g3v 3 fields
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Dataset fields
Showing 50 real records
2023-04-24T08:00:04.000
Call Time: 2023-04-24T08:00:04.000 • Language: MANDARIN • Connect Time Sec: 2
Call Time
2023-04-24T08:00:04.000
Language
MANDARIN
Connect Time Sec
2
2023-04-24T07:59:43.000
Call Time: 2023-04-24T07:59:43.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T07:59:43.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T07:59:05.000
Call Time: 2023-04-24T07:59:05.000 • Language: HAITIAN CREOLE • Connect Time Sec: 172
Call Time
2023-04-24T07:59:05.000
Language
HAITIAN CREOLE
Connect Time Sec
172
2023-04-24T07:58:42.000
Call Time: 2023-04-24T07:58:42.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T07:58:42.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T07:58:20.000
Call Time: 2023-04-24T07:58:20.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T07:58:20.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T07:57:56.000
Call Time: 2023-04-24T07:57:56.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T07:57:56.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T07:57:27.000
Call Time: 2023-04-24T07:57:27.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T07:57:27.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T07:55:27.000
Call Time: 2023-04-24T07:55:27.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T07:55:27.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T07:55:23.000
Call Time: 2023-04-24T07:55:23.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T07:55:23.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T07:54:56.000
Call Time: 2023-04-24T07:54:56.000 • Language: FRENCH • Connect Time Sec: 2
Call Time
2023-04-24T07:54:56.000
Language
FRENCH
Connect Time Sec
2
2023-04-24T07:54:39.000
Call Time: 2023-04-24T07:54:39.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T07:54:39.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T07:54:37.000
Call Time: 2023-04-24T07:54:37.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T07:54:37.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T07:52:40.000
Call Time: 2023-04-24T07:52:40.000 • Language: MANDARIN • Connect Time Sec: 116
Call Time
2023-04-24T07:52:40.000
Language
MANDARIN
Connect Time Sec
116
2023-04-24T07:52:33.000
Call Time: 2023-04-24T07:52:33.000 • Language: MANDARIN • Connect Time Sec: 189
Call Time
2023-04-24T07:52:33.000
Language
MANDARIN
Connect Time Sec
189
2023-04-24T07:52:10.000
Call Time: 2023-04-24T07:52:10.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T07:52:10.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T07:51:17.000
Call Time: 2023-04-24T07:51:17.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T07:51:17.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T07:51:11.000
Call Time: 2023-04-24T07:51:11.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T07:51:11.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T07:50:58.000
Call Time: 2023-04-24T07:50:58.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T07:50:58.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T07:50:49.000
Call Time: 2023-04-24T07:50:49.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T07:50:49.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T07:49:27.000
Call Time: 2023-04-24T07:49:27.000 • Language: RUSSIAN • Connect Time Sec: 24
Call Time
2023-04-24T07:49:27.000
Language
RUSSIAN
Connect Time Sec
24
2023-04-24T07:49:18.000
Call Time: 2023-04-24T07:49:18.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T07:49:18.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T07:49:12.000
Call Time: 2023-04-24T07:49:12.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T07:49:12.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T07:49:07.000
Call Time: 2023-04-24T07:49:07.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T07:49:07.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T07:49:06.000
Call Time: 2023-04-24T07:49:06.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T07:49:06.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T07:48:20.000
Call Time: 2023-04-24T07:48:20.000 • Language: SPANISH • Connect Time Sec: 7
Call Time
2023-04-24T07:48:20.000
Language
SPANISH
Connect Time Sec
7
2023-04-24T07:47:04.000
Call Time: 2023-04-24T07:47:04.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T07:47:04.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T07:47:02.000
Call Time: 2023-04-24T07:47:02.000 • Language: MANDARIN • Connect Time Sec: 262
Call Time
2023-04-24T07:47:02.000
Language
MANDARIN
Connect Time Sec
262
2023-04-24T07:46:47.000
Call Time: 2023-04-24T07:46:47.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T07:46:47.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T07:46:47.000
Call Time: 2023-04-24T07:46:47.000 • Language: SPANISH • Connect Time Sec: 4
Call Time
2023-04-24T07:46:47.000
Language
SPANISH
Connect Time Sec
4
2023-04-24T07:46:06.000
Call Time: 2023-04-24T07:46:06.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T07:46:06.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T07:45:52.000
Call Time: 2023-04-24T07:45:52.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T07:45:52.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T07:44:33.000
Call Time: 2023-04-24T07:44:33.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T07:44:33.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T07:44:27.000
Call Time: 2023-04-24T07:44:27.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T07:44:27.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T07:44:19.000
Call Time: 2023-04-24T07:44:19.000 • Language: MANDARIN • Connect Time Sec: 131
Call Time
2023-04-24T07:44:19.000
Language
MANDARIN
Connect Time Sec
131
2023-04-24T07:44:14.000
Call Time: 2023-04-24T07:44:14.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T07:44:14.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T07:43:20.000
Call Time: 2023-04-24T07:43:20.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T07:43:20.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T07:43:17.000
Call Time: 2023-04-24T07:43:17.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T07:43:17.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T07:42:55.000
Call Time: 2023-04-24T07:42:55.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T07:42:55.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T07:42:36.000
Call Time: 2023-04-24T07:42:36.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T07:42:36.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T07:41:54.000
Call Time: 2023-04-24T07:41:54.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T07:41:54.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T07:41:31.000
Call Time: 2023-04-24T07:41:31.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T07:41:31.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T07:40:59.000
Call Time: 2023-04-24T07:40:59.000 • Language: MANDARIN • Connect Time Sec: 236
Call Time
2023-04-24T07:40:59.000
Language
MANDARIN
Connect Time Sec
236
2023-04-24T07:40:25.000
Call Time: 2023-04-24T07:40:25.000 • Language: MANDARIN • Connect Time Sec: 97
Call Time
2023-04-24T07:40:25.000
Language
MANDARIN
Connect Time Sec
97
2023-04-24T07:40:09.000
Call Time: 2023-04-24T07:40:09.000 • Language: RUSSIAN • Connect Time Sec: 2
Call Time
2023-04-24T07:40:09.000
Language
RUSSIAN
Connect Time Sec
2
2023-04-24T07:38:38.000
Call Time: 2023-04-24T07:38:38.000 • Language: MANDARIN • Connect Time Sec: 159
Call Time
2023-04-24T07:38:38.000
Language
MANDARIN
Connect Time Sec
159
2023-04-24T07:38:14.000
Call Time: 2023-04-24T07:38:14.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T07:38:14.000
Language
SPANISH
Connect Time Sec
3
2023-04-24T07:37:45.000
Call Time: 2023-04-24T07:37:45.000 • Language: MANDARIN • Connect Time Sec: 84
Call Time
2023-04-24T07:37:45.000
Language
MANDARIN
Connect Time Sec
84
2023-04-24T07:37:40.000
Call Time: 2023-04-24T07:37:40.000 • Language: RUSSIAN • Connect Time Sec: 2
Call Time
2023-04-24T07:37:40.000
Language
RUSSIAN
Connect Time Sec
2
2023-04-24T07:37:40.000
Call Time: 2023-04-24T07:37:40.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-24T07:37:40.000
Language
SPANISH
Connect Time Sec
2
2023-04-24T07:36:26.000
Call Time: 2023-04-24T07:36:26.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-24T07:36:26.000
Language
SPANISH
Connect Time Sec
3
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