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311 Interpreter Wait Time

This data set contains wait times experienced by individuals who request an interpreter during their calls to 311.

For more data about 311 calls, please refer to the 311 Call Center Inquiry dataset.

For more information on NYC311 Language Access, please refer to https://portal.311.nyc.gov/article/?kanumber=KA-03541.

City Government Office of Technology and Innovation (OTI) Dataset dzvt-6g3v 3 fields
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Dataset fields
Showing 50 real records
2023-04-29T08:04:34.000
Call Time: 2023-04-29T08:04:34.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-29T08:04:34.000
Language
SPANISH
Connect Time Sec
1
2023-04-29T08:02:42.000
Call Time: 2023-04-29T08:02:42.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-29T08:02:42.000
Language
SPANISH
Connect Time Sec
1
2023-04-29T08:00:49.000
Call Time: 2023-04-29T08:00:49.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-29T08:00:49.000
Language
SPANISH
Connect Time Sec
1
2023-04-29T08:00:45.000
Call Time: 2023-04-29T08:00:45.000 • Language: HINDI • Connect Time Sec: 2
Call Time
2023-04-29T08:00:45.000
Language
HINDI
Connect Time Sec
2
2023-04-29T07:56:52.000
Call Time: 2023-04-29T07:56:52.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-29T07:56:52.000
Language
SPANISH
Connect Time Sec
2
2023-04-29T07:56:00.000
Call Time: 2023-04-29T07:56:00.000 • Language: CANTONESE • Connect Time Sec: 3
Call Time
2023-04-29T07:56:00.000
Language
CANTONESE
Connect Time Sec
3
2023-04-29T07:55:51.000
Call Time: 2023-04-29T07:55:51.000 • Language: CANTONESE • Connect Time Sec: 4
Call Time
2023-04-29T07:55:51.000
Language
CANTONESE
Connect Time Sec
4
2023-04-29T07:55:46.000
Call Time: 2023-04-29T07:55:46.000 • Language: MANDARIN • Connect Time Sec: 4
Call Time
2023-04-29T07:55:46.000
Language
MANDARIN
Connect Time Sec
4
2023-04-29T07:55:00.000
Call Time: 2023-04-29T07:55:00.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-29T07:55:00.000
Language
SPANISH
Connect Time Sec
2
2023-04-29T07:53:13.000
Call Time: 2023-04-29T07:53:13.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-29T07:53:13.000
Language
SPANISH
Connect Time Sec
2
2023-04-29T07:51:51.000
Call Time: 2023-04-29T07:51:51.000 • Language: MANDARIN • Connect Time Sec: 2
Call Time
2023-04-29T07:51:51.000
Language
MANDARIN
Connect Time Sec
2
2023-04-29T07:51:42.000
Call Time: 2023-04-29T07:51:42.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-29T07:51:42.000
Language
SPANISH
Connect Time Sec
2
2023-04-29T07:51:17.000
Call Time: 2023-04-29T07:51:17.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-29T07:51:17.000
Language
SPANISH
Connect Time Sec
1
2023-04-29T07:48:25.000
Call Time: 2023-04-29T07:48:25.000 • Language: RUSSIAN • Connect Time Sec: 23
Call Time
2023-04-29T07:48:25.000
Language
RUSSIAN
Connect Time Sec
23
2023-04-29T07:46:53.000
Call Time: 2023-04-29T07:46:53.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-29T07:46:53.000
Language
SPANISH
Connect Time Sec
1
2023-04-29T07:45:46.000
Call Time: 2023-04-29T07:45:46.000 • Language: RUSSIAN • Connect Time Sec: 35
Call Time
2023-04-29T07:45:46.000
Language
RUSSIAN
Connect Time Sec
35
2023-04-29T07:45:20.000
Call Time: 2023-04-29T07:45:20.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-29T07:45:20.000
Language
SPANISH
Connect Time Sec
2
2023-04-29T07:44:42.000
Call Time: 2023-04-29T07:44:42.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-29T07:44:42.000
Language
SPANISH
Connect Time Sec
1
2023-04-29T07:43:19.000
Call Time: 2023-04-29T07:43:19.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-29T07:43:19.000
Language
SPANISH
Connect Time Sec
1
2023-04-29T07:42:33.000
Call Time: 2023-04-29T07:42:33.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-29T07:42:33.000
Language
SPANISH
Connect Time Sec
1
2023-04-29T07:40:46.000
Call Time: 2023-04-29T07:40:46.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-29T07:40:46.000
Language
SPANISH
Connect Time Sec
1
2023-04-29T07:40:30.000
Call Time: 2023-04-29T07:40:30.000 • Language: RUSSIAN • Connect Time Sec: 1
Call Time
2023-04-29T07:40:30.000
Language
RUSSIAN
Connect Time Sec
1
2023-04-29T07:40:11.000
Call Time: 2023-04-29T07:40:11.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-29T07:40:11.000
Language
SPANISH
Connect Time Sec
1
2023-04-29T07:39:52.000
Call Time: 2023-04-29T07:39:52.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-29T07:39:52.000
Language
SPANISH
Connect Time Sec
1
2023-04-29T07:39:50.000
Call Time: 2023-04-29T07:39:50.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-29T07:39:50.000
Language
SPANISH
Connect Time Sec
1
2023-04-29T07:38:44.000
Call Time: 2023-04-29T07:38:44.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-29T07:38:44.000
Language
SPANISH
Connect Time Sec
2
2023-04-29T07:37:30.000
Call Time: 2023-04-29T07:37:30.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-29T07:37:30.000
Language
SPANISH
Connect Time Sec
1
2023-04-29T07:37:16.000
Call Time: 2023-04-29T07:37:16.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-29T07:37:16.000
Language
SPANISH
Connect Time Sec
2
2023-04-29T07:35:59.000
Call Time: 2023-04-29T07:35:59.000 • Language: RUSSIAN • Connect Time Sec: 19
Call Time
2023-04-29T07:35:59.000
Language
RUSSIAN
Connect Time Sec
19
2023-04-29T07:35:36.000
Call Time: 2023-04-29T07:35:36.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-29T07:35:36.000
Language
SPANISH
Connect Time Sec
1
2023-04-29T07:35:35.000
Call Time: 2023-04-29T07:35:35.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-29T07:35:35.000
Language
SPANISH
Connect Time Sec
1
2023-04-29T07:34:58.000
Call Time: 2023-04-29T07:34:58.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-29T07:34:58.000
Language
SPANISH
Connect Time Sec
2
2023-04-29T07:34:44.000
Call Time: 2023-04-29T07:34:44.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-29T07:34:44.000
Language
SPANISH
Connect Time Sec
1
2023-04-29T07:33:32.000
Call Time: 2023-04-29T07:33:32.000 • Language: MANDARIN • Connect Time Sec: 3
Call Time
2023-04-29T07:33:32.000
Language
MANDARIN
Connect Time Sec
3
2023-04-29T07:32:19.000
Call Time: 2023-04-29T07:32:19.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-29T07:32:19.000
Language
SPANISH
Connect Time Sec
1
2023-04-29T07:31:54.000
Call Time: 2023-04-29T07:31:54.000 • Language: RUSSIAN • Connect Time Sec: 19
Call Time
2023-04-29T07:31:54.000
Language
RUSSIAN
Connect Time Sec
19
2023-04-29T07:31:51.000
Call Time: 2023-04-29T07:31:51.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-29T07:31:51.000
Language
SPANISH
Connect Time Sec
1
2023-04-29T07:30:37.000
Call Time: 2023-04-29T07:30:37.000 • Language: MANDARIN • Connect Time Sec: 3
Call Time
2023-04-29T07:30:37.000
Language
MANDARIN
Connect Time Sec
3
2023-04-29T07:29:40.000
Call Time: 2023-04-29T07:29:40.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-29T07:29:40.000
Language
SPANISH
Connect Time Sec
1
2023-04-29T07:28:47.000
Call Time: 2023-04-29T07:28:47.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-29T07:28:47.000
Language
SPANISH
Connect Time Sec
1
2023-04-29T07:17:29.000
Call Time: 2023-04-29T07:17:29.000 • Language: CANTONESE • Connect Time Sec: 2
Call Time
2023-04-29T07:17:29.000
Language
CANTONESE
Connect Time Sec
2
2023-04-29T07:14:59.000
Call Time: 2023-04-29T07:14:59.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-29T07:14:59.000
Language
SPANISH
Connect Time Sec
1
2023-04-29T07:12:59.000
Call Time: 2023-04-29T07:12:59.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-29T07:12:59.000
Language
SPANISH
Connect Time Sec
1
2023-04-29T07:09:56.000
Call Time: 2023-04-29T07:09:56.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-29T07:09:56.000
Language
SPANISH
Connect Time Sec
1
2023-04-29T07:07:32.000
Call Time: 2023-04-29T07:07:32.000 • Language: CANTONESE • Connect Time Sec: 3
Call Time
2023-04-29T07:07:32.000
Language
CANTONESE
Connect Time Sec
3
2023-04-29T07:06:55.000
Call Time: 2023-04-29T07:06:55.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-29T07:06:55.000
Language
SPANISH
Connect Time Sec
1
2023-04-29T07:04:34.000
Call Time: 2023-04-29T07:04:34.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-29T07:04:34.000
Language
SPANISH
Connect Time Sec
2
2023-04-29T07:02:20.000
Call Time: 2023-04-29T07:02:20.000 • Language: HAITIAN CREOLE • Connect Time Sec: 295
Call Time
2023-04-29T07:02:20.000
Language
HAITIAN CREOLE
Connect Time Sec
295
2023-04-29T07:01:41.000
Call Time: 2023-04-29T07:01:41.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-29T07:01:41.000
Language
SPANISH
Connect Time Sec
1
2023-04-29T07:00:07.000
Call Time: 2023-04-29T07:00:07.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-29T07:00:07.000
Language
SPANISH
Connect Time Sec
1
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