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311 Interpreter Wait Time

This data set contains wait times experienced by individuals who request an interpreter during their calls to 311.

For more data about 311 calls, please refer to the 311 Call Center Inquiry dataset.

For more information on NYC311 Language Access, please refer to https://portal.311.nyc.gov/article/?kanumber=KA-03541.

City Government Office of Technology and Innovation (OTI) Dataset dzvt-6g3v 3 fields
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Dataset fields
Showing 50 real records
2023-04-28T07:05:36.000
Call Time: 2023-04-28T07:05:36.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-28T07:05:36.000
Language
SPANISH
Connect Time Sec
3
2023-04-28T07:04:48.000
Call Time: 2023-04-28T07:04:48.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-28T07:04:48.000
Language
SPANISH
Connect Time Sec
2
2023-04-28T07:03:09.000
Call Time: 2023-04-28T07:03:09.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-28T07:03:09.000
Language
SPANISH
Connect Time Sec
2
2023-04-28T07:02:44.000
Call Time: 2023-04-28T07:02:44.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-28T07:02:44.000
Language
SPANISH
Connect Time Sec
2
2023-04-28T07:01:10.000
Call Time: 2023-04-28T07:01:10.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-28T07:01:10.000
Language
SPANISH
Connect Time Sec
1
2023-04-28T06:59:31.000
Call Time: 2023-04-28T06:59:31.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-28T06:59:31.000
Language
SPANISH
Connect Time Sec
3
2023-04-28T06:58:32.000
Call Time: 2023-04-28T06:58:32.000 • Language: MANDARIN • Connect Time Sec: 184
Call Time
2023-04-28T06:58:32.000
Language
MANDARIN
Connect Time Sec
184
2023-04-28T06:57:40.000
Call Time: 2023-04-28T06:57:40.000 • Language: CANTONESE • Connect Time Sec: 4
Call Time
2023-04-28T06:57:40.000
Language
CANTONESE
Connect Time Sec
4
2023-04-28T06:57:35.000
Call Time: 2023-04-28T06:57:35.000 • Language: HAITIAN CREOLE • Connect Time Sec: 10
Call Time
2023-04-28T06:57:35.000
Language
HAITIAN CREOLE
Connect Time Sec
10
2023-04-28T06:57:17.000
Call Time: 2023-04-28T06:57:17.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-28T06:57:17.000
Language
SPANISH
Connect Time Sec
3
2023-04-28T06:56:18.000
Call Time: 2023-04-28T06:56:18.000 • Language: KOREAN • Connect Time Sec: 12
Call Time
2023-04-28T06:56:18.000
Language
KOREAN
Connect Time Sec
12
2023-04-28T06:55:54.000
Call Time: 2023-04-28T06:55:54.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-28T06:55:54.000
Language
SPANISH
Connect Time Sec
3
2023-04-28T06:55:52.000
Call Time: 2023-04-28T06:55:52.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-28T06:55:52.000
Language
SPANISH
Connect Time Sec
2
2023-04-28T06:55:12.000
Call Time: 2023-04-28T06:55:12.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-28T06:55:12.000
Language
SPANISH
Connect Time Sec
1
2023-04-28T06:52:49.000
Call Time: 2023-04-28T06:52:49.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-28T06:52:49.000
Language
SPANISH
Connect Time Sec
2
2023-04-28T06:52:46.000
Call Time: 2023-04-28T06:52:46.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-28T06:52:46.000
Language
SPANISH
Connect Time Sec
1
2023-04-28T06:51:17.000
Call Time: 2023-04-28T06:51:17.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-28T06:51:17.000
Language
SPANISH
Connect Time Sec
2
2023-04-28T06:50:53.000
Call Time: 2023-04-28T06:50:53.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-28T06:50:53.000
Language
SPANISH
Connect Time Sec
1
2023-04-28T06:50:07.000
Call Time: 2023-04-28T06:50:07.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-28T06:50:07.000
Language
SPANISH
Connect Time Sec
2
2023-04-28T06:47:46.000
Call Time: 2023-04-28T06:47:46.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-28T06:47:46.000
Language
SPANISH
Connect Time Sec
2
2023-04-28T06:45:51.000
Call Time: 2023-04-28T06:45:51.000 • Language: GREEK • Connect Time Sec: 246
Call Time
2023-04-28T06:45:51.000
Language
GREEK
Connect Time Sec
246
2023-04-28T06:45:12.000
Call Time: 2023-04-28T06:45:12.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-28T06:45:12.000
Language
SPANISH
Connect Time Sec
2
2023-04-28T06:44:48.000
Call Time: 2023-04-28T06:44:48.000 • Language: KOREAN • Connect Time Sec: 2
Call Time
2023-04-28T06:44:48.000
Language
KOREAN
Connect Time Sec
2
2023-04-28T06:43:05.000
Call Time: 2023-04-28T06:43:05.000 • Language: HAITIAN CREOLE • Connect Time Sec: 8
Call Time
2023-04-28T06:43:05.000
Language
HAITIAN CREOLE
Connect Time Sec
8
2023-04-28T06:41:31.000
Call Time: 2023-04-28T06:41:31.000 • Language: CANTONESE • Connect Time Sec: 3
Call Time
2023-04-28T06:41:31.000
Language
CANTONESE
Connect Time Sec
3
2023-04-28T06:41:16.000
Call Time: 2023-04-28T06:41:16.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-28T06:41:16.000
Language
SPANISH
Connect Time Sec
2
2023-04-28T06:40:29.000
Call Time: 2023-04-28T06:40:29.000 • Language: CANTONESE • Connect Time Sec: 3
Call Time
2023-04-28T06:40:29.000
Language
CANTONESE
Connect Time Sec
3
2023-04-28T06:39:42.000
Call Time: 2023-04-28T06:39:42.000 • Language: MANDARIN • Connect Time Sec: 185
Call Time
2023-04-28T06:39:42.000
Language
MANDARIN
Connect Time Sec
185
2023-04-28T06:37:46.000
Call Time: 2023-04-28T06:37:46.000 • Language: MANDARIN • Connect Time Sec: 81
Call Time
2023-04-28T06:37:46.000
Language
MANDARIN
Connect Time Sec
81
2023-04-28T06:36:08.000
Call Time: 2023-04-28T06:36:08.000 • Language: MANDARIN • Connect Time Sec: 43
Call Time
2023-04-28T06:36:08.000
Language
MANDARIN
Connect Time Sec
43
2023-04-28T06:35:44.000
Call Time: 2023-04-28T06:35:44.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-28T06:35:44.000
Language
SPANISH
Connect Time Sec
2
2023-04-28T06:35:41.000
Call Time: 2023-04-28T06:35:41.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-28T06:35:41.000
Language
SPANISH
Connect Time Sec
1
2023-04-28T06:35:23.000
Call Time: 2023-04-28T06:35:23.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-28T06:35:23.000
Language
SPANISH
Connect Time Sec
1
2023-04-28T06:35:09.000
Call Time: 2023-04-28T06:35:09.000 • Language: MANDARIN • Connect Time Sec: 2
Call Time
2023-04-28T06:35:09.000
Language
MANDARIN
Connect Time Sec
2
2023-04-28T06:34:24.000
Call Time: 2023-04-28T06:34:24.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-28T06:34:24.000
Language
SPANISH
Connect Time Sec
2
2023-04-28T06:32:16.000
Call Time: 2023-04-28T06:32:16.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-28T06:32:16.000
Language
SPANISH
Connect Time Sec
1
2023-04-28T06:32:02.000
Call Time: 2023-04-28T06:32:02.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-28T06:32:02.000
Language
SPANISH
Connect Time Sec
2
2023-04-28T06:31:16.000
Call Time: 2023-04-28T06:31:16.000 • Language: MANDARIN • Connect Time Sec: 2
Call Time
2023-04-28T06:31:16.000
Language
MANDARIN
Connect Time Sec
2
2023-04-28T06:31:13.000
Call Time: 2023-04-28T06:31:13.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-28T06:31:13.000
Language
SPANISH
Connect Time Sec
2
2023-04-28T06:30:45.000
Call Time: 2023-04-28T06:30:45.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-28T06:30:45.000
Language
SPANISH
Connect Time Sec
1
2023-04-28T06:28:15.000
Call Time: 2023-04-28T06:28:15.000 • Language: MANDARIN • Connect Time Sec: 13
Call Time
2023-04-28T06:28:15.000
Language
MANDARIN
Connect Time Sec
13
2023-04-28T06:27:25.000
Call Time: 2023-04-28T06:27:25.000 • Language: RUSSIAN • Connect Time Sec: 2
Call Time
2023-04-28T06:27:25.000
Language
RUSSIAN
Connect Time Sec
2
2023-04-28T06:26:30.000
Call Time: 2023-04-28T06:26:30.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-28T06:26:30.000
Language
SPANISH
Connect Time Sec
1
2023-04-28T06:25:25.000
Call Time: 2023-04-28T06:25:25.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-28T06:25:25.000
Language
SPANISH
Connect Time Sec
2
2023-04-28T06:24:09.000
Call Time: 2023-04-28T06:24:09.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-28T06:24:09.000
Language
SPANISH
Connect Time Sec
2
2023-04-28T06:24:02.000
Call Time: 2023-04-28T06:24:02.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-28T06:24:02.000
Language
SPANISH
Connect Time Sec
2
2023-04-28T06:23:42.000
Call Time: 2023-04-28T06:23:42.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-28T06:23:42.000
Language
SPANISH
Connect Time Sec
1
2023-04-28T06:22:16.000
Call Time: 2023-04-28T06:22:16.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-28T06:22:16.000
Language
SPANISH
Connect Time Sec
3
2023-04-28T06:22:09.000
Call Time: 2023-04-28T06:22:09.000 • Language: RUSSIAN • Connect Time Sec: 2
Call Time
2023-04-28T06:22:09.000
Language
RUSSIAN
Connect Time Sec
2
2023-04-28T06:22:01.000
Call Time: 2023-04-28T06:22:01.000 • Language: MANDARIN • Connect Time Sec: 3
Call Time
2023-04-28T06:22:01.000
Language
MANDARIN
Connect Time Sec
3
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