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311 Interpreter Wait Time

This data set contains wait times experienced by individuals who request an interpreter during their calls to 311.

For more data about 311 calls, please refer to the 311 Call Center Inquiry dataset.

For more information on NYC311 Language Access, please refer to https://portal.311.nyc.gov/article/?kanumber=KA-03541.

City Government Office of Technology and Innovation (OTI) Dataset dzvt-6g3v 3 fields
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Dataset fields
Showing 50 real records
2023-04-26T06:58:57.000
Call Time: 2023-04-26T06:58:57.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-26T06:58:57.000
Language
SPANISH
Connect Time Sec
2
2023-04-26T06:58:56.000
Call Time: 2023-04-26T06:58:56.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-26T06:58:56.000
Language
SPANISH
Connect Time Sec
2
2023-04-26T06:58:38.000
Call Time: 2023-04-26T06:58:38.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-26T06:58:38.000
Language
SPANISH
Connect Time Sec
2
2023-04-26T06:58:08.000
Call Time: 2023-04-26T06:58:08.000 • Language: CANTONESE • Connect Time Sec: 4
Call Time
2023-04-26T06:58:08.000
Language
CANTONESE
Connect Time Sec
4
2023-04-26T06:58:06.000
Call Time: 2023-04-26T06:58:06.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-26T06:58:06.000
Language
SPANISH
Connect Time Sec
2
2023-04-26T06:58:06.000
Call Time: 2023-04-26T06:58:06.000 • Language: MANDARIN • Connect Time Sec: 57
Call Time
2023-04-26T06:58:06.000
Language
MANDARIN
Connect Time Sec
57
2023-04-26T06:57:47.000
Call Time: 2023-04-26T06:57:47.000 • Language: CANTONESE • Connect Time Sec: 2
Call Time
2023-04-26T06:57:47.000
Language
CANTONESE
Connect Time Sec
2
2023-04-26T06:57:44.000
Call Time: 2023-04-26T06:57:44.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-26T06:57:44.000
Language
SPANISH
Connect Time Sec
2
2023-04-26T06:57:36.000
Call Time: 2023-04-26T06:57:36.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-26T06:57:36.000
Language
SPANISH
Connect Time Sec
3
2023-04-26T06:56:42.000
Call Time: 2023-04-26T06:56:42.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-26T06:56:42.000
Language
SPANISH
Connect Time Sec
1
2023-04-26T06:56:07.000
Call Time: 2023-04-26T06:56:07.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-26T06:56:07.000
Language
SPANISH
Connect Time Sec
2
2023-04-26T06:54:23.000
Call Time: 2023-04-26T06:54:23.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-26T06:54:23.000
Language
SPANISH
Connect Time Sec
2
2023-04-26T06:54:18.000
Call Time: 2023-04-26T06:54:18.000 • Language: MANDARIN • Connect Time Sec: 399
Call Time
2023-04-26T06:54:18.000
Language
MANDARIN
Connect Time Sec
399
2023-04-26T06:53:32.000
Call Time: 2023-04-26T06:53:32.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-26T06:53:32.000
Language
SPANISH
Connect Time Sec
2
2023-04-26T06:53:22.000
Call Time: 2023-04-26T06:53:22.000 • Language: CANTONESE • Connect Time Sec: 4
Call Time
2023-04-26T06:53:22.000
Language
CANTONESE
Connect Time Sec
4
2023-04-26T06:53:17.000
Call Time: 2023-04-26T06:53:17.000 • Language: TIBETAN • Connect Time Sec: 3
Call Time
2023-04-26T06:53:17.000
Language
TIBETAN
Connect Time Sec
3
2023-04-26T06:53:13.000
Call Time: 2023-04-26T06:53:13.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-26T06:53:13.000
Language
SPANISH
Connect Time Sec
2
2023-04-26T06:53:10.000
Call Time: 2023-04-26T06:53:10.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-26T06:53:10.000
Language
SPANISH
Connect Time Sec
2
2023-04-26T06:52:57.000
Call Time: 2023-04-26T06:52:57.000 • Language: MANDARIN • Connect Time Sec: 2
Call Time
2023-04-26T06:52:57.000
Language
MANDARIN
Connect Time Sec
2
2023-04-26T06:52:25.000
Call Time: 2023-04-26T06:52:25.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-26T06:52:25.000
Language
SPANISH
Connect Time Sec
2
2023-04-26T06:52:03.000
Call Time: 2023-04-26T06:52:03.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-26T06:52:03.000
Language
SPANISH
Connect Time Sec
2
2023-04-26T06:50:34.000
Call Time: 2023-04-26T06:50:34.000 • Language: ITALIAN • Connect Time Sec: 2
Call Time
2023-04-26T06:50:34.000
Language
ITALIAN
Connect Time Sec
2
2023-04-26T06:50:30.000
Call Time: 2023-04-26T06:50:30.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-26T06:50:30.000
Language
SPANISH
Connect Time Sec
2
2023-04-26T06:50:21.000
Call Time: 2023-04-26T06:50:21.000 • Language: GREEK • Connect Time Sec: 6
Call Time
2023-04-26T06:50:21.000
Language
GREEK
Connect Time Sec
6
2023-04-26T06:49:08.000
Call Time: 2023-04-26T06:49:08.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-26T06:49:08.000
Language
SPANISH
Connect Time Sec
1
2023-04-26T06:48:36.000
Call Time: 2023-04-26T06:48:36.000 • Language: ITALIAN • Connect Time Sec: 5
Call Time
2023-04-26T06:48:36.000
Language
ITALIAN
Connect Time Sec
5
2023-04-26T06:48:18.000
Call Time: 2023-04-26T06:48:18.000 • Language: MANDARIN • Connect Time Sec: 180
Call Time
2023-04-26T06:48:18.000
Language
MANDARIN
Connect Time Sec
180
2023-04-26T06:46:24.000
Call Time: 2023-04-26T06:46:24.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-26T06:46:24.000
Language
SPANISH
Connect Time Sec
2
2023-04-26T06:45:13.000
Call Time: 2023-04-26T06:45:13.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-26T06:45:13.000
Language
SPANISH
Connect Time Sec
2
2023-04-26T06:44:43.000
Call Time: 2023-04-26T06:44:43.000 • Language: MANDARIN • Connect Time Sec: 173
Call Time
2023-04-26T06:44:43.000
Language
MANDARIN
Connect Time Sec
173
2023-04-26T06:43:02.000
Call Time: 2023-04-26T06:43:02.000 • Language: KOREAN • Connect Time Sec: 2
Call Time
2023-04-26T06:43:02.000
Language
KOREAN
Connect Time Sec
2
2023-04-26T06:42:50.000
Call Time: 2023-04-26T06:42:50.000 • Language: CANTONESE • Connect Time Sec: 3
Call Time
2023-04-26T06:42:50.000
Language
CANTONESE
Connect Time Sec
3
2023-04-26T06:42:27.000
Call Time: 2023-04-26T06:42:27.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-26T06:42:27.000
Language
SPANISH
Connect Time Sec
2
2023-04-26T06:42:03.000
Call Time: 2023-04-26T06:42:03.000 • Language: ITALIAN • Connect Time Sec: 0
Call Time
2023-04-26T06:42:03.000
Language
ITALIAN
Connect Time Sec
0
2023-04-26T06:41:20.000
Call Time: 2023-04-26T06:41:20.000 • Language: MANDARIN • Connect Time Sec: 166
Call Time
2023-04-26T06:41:20.000
Language
MANDARIN
Connect Time Sec
166
2023-04-26T06:40:58.000
Call Time: 2023-04-26T06:40:58.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-26T06:40:58.000
Language
SPANISH
Connect Time Sec
1
2023-04-26T06:40:54.000
Call Time: 2023-04-26T06:40:54.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-26T06:40:54.000
Language
SPANISH
Connect Time Sec
2
2023-04-26T06:40:27.000
Call Time: 2023-04-26T06:40:27.000 • Language: MANDARIN • Connect Time Sec: 0
Call Time
2023-04-26T06:40:27.000
Language
MANDARIN
Connect Time Sec
0
2023-04-26T06:40:12.000
Call Time: 2023-04-26T06:40:12.000 • Language: ITALIAN • Connect Time Sec: 2
Call Time
2023-04-26T06:40:12.000
Language
ITALIAN
Connect Time Sec
2
2023-04-26T06:37:50.000
Call Time: 2023-04-26T06:37:50.000 • Language: SPANISH • Connect Time Sec: 1
Call Time
2023-04-26T06:37:50.000
Language
SPANISH
Connect Time Sec
1
2023-04-26T06:36:16.000
Call Time: 2023-04-26T06:36:16.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-26T06:36:16.000
Language
SPANISH
Connect Time Sec
2
2023-04-26T06:35:22.000
Call Time: 2023-04-26T06:35:22.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-26T06:35:22.000
Language
SPANISH
Connect Time Sec
3
2023-04-26T06:35:00.000
Call Time: 2023-04-26T06:35:00.000 • Language: KOREAN • Connect Time Sec: 3
Call Time
2023-04-26T06:35:00.000
Language
KOREAN
Connect Time Sec
3
2023-04-26T06:34:14.000
Call Time: 2023-04-26T06:34:14.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-26T06:34:14.000
Language
SPANISH
Connect Time Sec
2
2023-04-26T06:34:10.000
Call Time: 2023-04-26T06:34:10.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-26T06:34:10.000
Language
SPANISH
Connect Time Sec
3
2023-04-26T06:33:44.000
Call Time: 2023-04-26T06:33:44.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-26T06:33:44.000
Language
SPANISH
Connect Time Sec
2
2023-04-26T06:33:33.000
Call Time: 2023-04-26T06:33:33.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-26T06:33:33.000
Language
SPANISH
Connect Time Sec
2
2023-04-26T06:33:32.000
Call Time: 2023-04-26T06:33:32.000 • Language: SPANISH • Connect Time Sec: 3
Call Time
2023-04-26T06:33:32.000
Language
SPANISH
Connect Time Sec
3
2023-04-26T06:32:39.000
Call Time: 2023-04-26T06:32:39.000 • Language: SPANISH • Connect Time Sec: 2
Call Time
2023-04-26T06:32:39.000
Language
SPANISH
Connect Time Sec
2
2023-04-26T06:31:29.000
Call Time: 2023-04-26T06:31:29.000 • Language: MANDARIN • Connect Time Sec: 56
Call Time
2023-04-26T06:31:29.000
Language
MANDARIN
Connect Time Sec
56
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