Rezoning Area
East New York
Commitment Title
Launch an ENY Homeowner Helpdesk to connect homeowners to free financial and legal counseling
Rezoning Policy Domain
Housing
Lead Agency
HOUSING PRESERVATION AND DEVELOPMENT (HPD)
Statement From Source Document Poa
HPD will establish a dedicated Homeowner Helpdesk in the community with financial and legal counselors to help homeowners modify mortgages, prevent foreclosures, access home repair, DEP water relief programs, and weatherization loans, and address scams such as deed thefts and other issues.
Outreach will be conducted through a combination of mailings, door knocking, phone calls, and the staffing of help desks in various locations......
Timeline: Launch Homeowner Helpdesk in summer 2016, continue for one year, then evaluate need to continue. Expense funding commitment is $250,000.
Please see notes for entirity of commitment.
Original Schedule
2016-2017
Narrative
In January 2017, the Center began the East New York Homeowner Help Desk in partnership with Council Member Espinal. The Help Desk officially launched in February 2017 at the Cypress Hills Community School / PS 89 and is staffed by local nonprofit partners Brooklyn Legal Services Corp A, Cypress Hills Local Development Corporation, and MHANY Management. As of April 2017, the Homeowner Help Desk has reached out to over 3,000 East New York residents through a combination of methods, including door-knocking, phone calls, targeted mailings, community events, workshops, and presentations. So far, the Help Desk's partners have educated over 1,000 neighborhood residents and provided housing or legal advice to about 280 homeowners on topics including foreclosure prevention, home repairs, tax exemptions, weatherization loans, and information about avoiding scams.