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FY2015 MMR Agency Performance Indicators

NYC agency performance indicators from the Mayor's Management Report (MMR)
Use ‘CSV for Excel’ when downloading this dataset and then sort in alphabetical order by Agency.

City Government Mayor's Office of Operations (OPS) Dataset fxdy-q85h 13 fields
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Dataset fields
Showing 50 real records
DOHMH
Agency: DOHMH • Mmr Goal: 2b • Critical: FALSE
Agency
DOHMH
Mmr Goal
2b
Critical
FALSE
Performance Indicator
Adult New Yorkers without a regular doctor (%)(CY)
Fy11
16.7%
Fy12
16.9%
Fy13
18.3%
Fy14
19.1%
Fy15
15.6%
Tgt15
*
Tgt16
*
Desired Direction
Down
5 Yr Trend
Neutral
DOHMH
Agency: DOHMH • Mmr Goal: 2b • Critical: FALSE
Agency
DOHMH
Mmr Goal
2b
Critical
FALSE
Performance Indicator
Adults, aged 50+, who received a colonoscopy in the past ten years (%)(CY)
Fy11
67.5%
Fy12
68.6%
Fy13
68.5%
Fy14
69.0%
Fy15
69.9%
Tgt15
70.0%
Tgt16
71.0%
Desired Direction
Up
5 Yr Trend
Neutral
DOHMH
Agency: DOHMH • Mmr Goal: 2b • Critical: TRUE
Agency
DOHMH
Mmr Goal
2b
Critical
TRUE
Performance Indicator
Hospitalization rate for asthma among children ages 0-14 (per 1,000 children)(CY)
Fy11
5.1
Fy12
4.9
Fy13
5.1
Fy14
4.8
Fy15
NA
Tgt15
4.7
Tgt16
4.7
Desired Direction
Down
5 Yr Trend
NA
DOT
Agency: DOT • Mmr Goal: 1b • Critical: FALSE
Agency
DOT
Mmr Goal
1b
Critical
FALSE
Performance Indicator
Potholes repaired - Arterial highway system
Fy11
92,559
Fy12
37,962
Fy13
45,070
Fy14
126,144
Fy15
90,289
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Up
DOHMH
Agency: DOHMH • Mmr Goal: 2b • Critical: FALSE
Agency
DOHMH
Mmr Goal
2b
Critical
FALSE
Performance Indicator
Total correctional health clinical visits (includes intake exams, sick calls, follow-up, mental health, and dental)
Fy11
803,871
Fy12
877,270
Fy13
858,172
Fy14
802,405
Fy15
769,459
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Neutral
DOHMH
Agency: DOHMH • Mmr Goal: 2b • Critical: TRUE
Agency
DOHMH
Mmr Goal
2b
Critical
TRUE
Performance Indicator
Infant mortality rate (per 1,000 live births)(CY)
Fy11
4.9
Fy12
4.7
Fy13
4.7
Fy14
4.6
Fy15
4.2
Tgt15
4.2
Tgt16
4.6
Desired Direction
Down
5 Yr Trend
Down
DOHMH
Agency: DOHMH • Mmr Goal: 3a • Critical: FALSE
Agency
DOHMH
Mmr Goal
3a
Critical
FALSE
Performance Indicator
Day care initial site inspections
Fy11
21,610
Fy12
22,219
Fy13
23,024
Fy14
20,091
Fy15
21,898
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Neutral
DOHMH
Agency: DOHMH • Mmr Goal: 3b • Critical: FALSE
Agency
DOHMH
Mmr Goal
3b
Critical
FALSE
Performance Indicator
Restaurants inspected (%)
Fy11
99.8%
Fy12
99.4%
Fy13
99.6%
Fy14
99.8%
Fy15
99.9%
Tgt15
100.0%
Tgt16
100.0%
Desired Direction
Up
5 Yr Trend
Neutral
DOHMH
Agency: DOHMH • Mmr Goal: 3c • Critical: FALSE
Agency
DOHMH
Mmr Goal
3c
Critical
FALSE
Performance Indicator
Initial pest control inspections (000)
Fy11
114
Fy12
124
Fy13
95
Fy14
94
Fy15
97
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Down
DOHMH
Agency: DOHMH • Mmr Goal: 3c • Critical: FALSE
Agency
DOHMH
Mmr Goal
3c
Critical
FALSE
Performance Indicator
Initial inspections with active rat signs (ARS) (%)
Fy11
9.8%
Fy12
9.6%
Fy13
11.0%
Fy14
11.0%
Fy15
11.0%
Tgt15
*
Tgt16
*
Desired Direction
Down
5 Yr Trend
Up
DOHMH
Agency: DOHMH • Mmr Goal: 3c • Critical: FALSE
Agency
DOHMH
Mmr Goal
3c
Critical
FALSE
Performance Indicator
Dog licenses issued (000)
Fy11
98
Fy12
93
Fy13
83
Fy14
91
Fy15
97
Tgt15
105
Tgt16
105
Desired Direction
Up
5 Yr Trend
Neutral
DOHMH
Agency: DOHMH • Mmr Goal: 4a • Critical: FALSE
Agency
DOHMH
Mmr Goal
4a
Critical
FALSE
Performance Indicator
NYC jail inmates who complete 45-day substance use program ('A Road Not Taken')(quarterly)
Fy11
NA
Fy12
579
Fy13
581
Fy14
609
Fy15
588
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
NA
DOHMH
Agency: DOHMH • Mmr Goal: 4a • Critical: FALSE
Agency
DOHMH
Mmr Goal
4a
Critical
FALSE
Performance Indicator
New buprenorphine patients (CY)(quarterly)
Fy11
7,757
Fy12
9,913
Fy13
9,620
Fy14
8,487
Fy15
7,046
Tgt15
8,000
Tgt16
7,500
Desired Direction
Neutral
5 Yr Trend
Down
DOHMH
Agency: DOHMH • Mmr Goal: 4b • Critical: FALSE
Agency
DOHMH
Mmr Goal
4b
Critical
FALSE
Performance Indicator
Individuals in the assisted outpatient mental health treatment program
Fy11
1,315
Fy12
1,245
Fy13
1,289
Fy14
1,388
Fy15
1,533
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Up
DOHMH
Agency: DOHMH • Mmr Goal: 4b • Critical: FALSE
Agency
DOHMH
Mmr Goal
4b
Critical
FALSE
Performance Indicator
Units of supportive housing available to persons with serious mental illness (000)
Fy11
4.7
Fy12
5
Fy13
5.2
Fy14
5.4
Fy15
5.7
Tgt15
5.5
Tgt16
6
Desired Direction
Up
5 Yr Trend
Up
DOHMH
Agency: DOHMH • Mmr Goal: 4b • Critical: FALSE
Agency
DOHMH
Mmr Goal
4b
Critical
FALSE
Performance Indicator
New children receiving services from the Early Intervention Program (000)
Fy11
15.4
Fy12
13.8
Fy13
13.8
Fy14
13.7
Fy15
14.3
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Neutral
DOHMH
Agency: DOHMH • Mmr Goal: 4b • Critical: FALSE
Agency
DOHMH
Mmr Goal
4b
Critical
FALSE
Performance Indicator
Calls to LifeNet (000)
Fy11
92.9
Fy12
85.8
Fy13
92
Fy14
105
Fy15
92
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Neutral
DOHMH
Agency: DOHMH • Mmr Goal: 5a • Critical: TRUE
Agency
DOHMH
Mmr Goal
5a
Critical
TRUE
Performance Indicator
Average response time for birth certificates by mail/online (days)
Fy11
4.4
Fy12
3
Fy13
4.3
Fy14
1.2
Fy15
1.3
Tgt15
4
Tgt16
4
Desired Direction
Down
5 Yr Trend
Down
DOHMH
Agency: DOHMH • Mmr Goal: 5a • Critical: TRUE
Agency
DOHMH
Mmr Goal
5a
Critical
TRUE
Performance Indicator
Average response time for death certificates by mail/online (days)
Fy11
7.1
Fy12
4.1
Fy13
5.2
Fy14
1.9
Fy15
1.7
Tgt15
4
Tgt16
4
Desired Direction
Down
5 Yr Trend
Down
DOHMH
Agency: DOHMH • Mmr Goal: 6a • Critical: FALSE
Agency
DOHMH
Mmr Goal
6a
Critical
FALSE
Performance Indicator
Workplace injuries reported
Fy11
NA
Fy12
NA
Fy13
145
Fy14
118
Fy15
104
Tgt15
*
Tgt16
*
Desired Direction
Down
5 Yr Trend
NA
DOHMH
Agency: DOHMH • Mmr Goal: 6a • Critical: FALSE
Agency
DOHMH
Mmr Goal
6a
Critical
FALSE
Performance Indicator
Collisions involving City vehicles
Fy11
NA
Fy12
NA
Fy13
23
Fy14
32
Fy15
27
Tgt15
*
Tgt16
*
Desired Direction
Down
5 Yr Trend
NA
DOHMH
Agency: DOHMH • Mmr Goal: 6a • Critical: FALSE
Agency
DOHMH
Mmr Goal
6a
Critical
FALSE
Performance Indicator
All summonses issued
Fy11
NA
Fy12
77,949
Fy13
67,203
Fy14
66,711
Fy15
64,625
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
NA
DOHMH
Agency: DOHMH • Mmr Goal: 6a • Critical: FALSE
Agency
DOHMH
Mmr Goal
6a
Critical
FALSE
Performance Indicator
Violations admitted to or upheld at ECB (%)
Fy11
NA
Fy12
70.1%
Fy13
64.4%
Fy14
57.3%
Fy15
70.9%
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
NA
DOHMH
Agency: DOHMH • Mmr Goal: 7a • Critical: FALSE
Agency
DOHMH
Mmr Goal
7a
Critical
FALSE
Performance Indicator
Completed requests for interpretation
Fy11
12,256
Fy12
10,278
Fy13
10,664
Fy14
11,102
Fy15
12,950
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Neutral
DOHMH
Agency: DOHMH • Mmr Goal: 7a • Critical: FALSE
Agency
DOHMH
Mmr Goal
7a
Critical
FALSE
Performance Indicator
Letters responded to in 14 days (%)
Fy11
28%
Fy12
31%
Fy13
21%
Fy14
30%
Fy15
36%
Tgt15
40%
Tgt16
40%
Desired Direction
Up
5 Yr Trend
Up
DOHMH
Agency: DOHMH • Mmr Goal: 7a • Critical: FALSE
Agency
DOHMH
Mmr Goal
7a
Critical
FALSE
Performance Indicator
E-mails responded to in 14 days (%)
Fy11
63%
Fy12
39%
Fy13
42%
Fy14
68%
Fy15
58%
Tgt15
75%
Tgt16
75%
Desired Direction
Up
5 Yr Trend
Up
DOHMH
Agency: DOHMH • Mmr Goal: 7a • Critical: FALSE
Agency
DOHMH
Mmr Goal
7a
Critical
FALSE
Performance Indicator
Average wait time to speak with a customer service agent (minutes)
Fy11
17
Fy12
12
Fy13
11
Fy14
9
Fy15
8
Tgt15
10
Tgt16
10
Desired Direction
Down
5 Yr Trend
Down
DOHMH
Agency: DOHMH • Mmr Goal: 7a • Critical: FALSE
Agency
DOHMH
Mmr Goal
7a
Critical
FALSE
Performance Indicator
CORE facility rating
Fy11
86
Fy12
81
Fy13
90
Fy14
92
Fy15
92
Tgt15
85
Tgt16
85
Desired Direction
Up
5 Yr Trend
Up
DOHMH
Agency: DOHMH • Mmr Goal: 7a • Critical: FALSE
Agency
DOHMH
Mmr Goal
7a
Critical
FALSE
Performance Indicator
Calls answered in 30 seconds (%)
Fy11
35%
Fy12
65%
Fy13
69%
Fy14
85%
Fy15
82%
Tgt15
78%
Tgt16
80%
Desired Direction
Up
5 Yr Trend
Up
DOHMH
Agency: DOHMH • Mmr Goal: 7b • Critical: FALSE
Agency
DOHMH
Mmr Goal
7b
Critical
FALSE
Performance Indicator
Percent meeting time to first action - Rodent (14 days)
Fy11
64%
Fy12
72%
Fy13
74%
Fy14
75%
Fy15
73%
Tgt15
70%
Tgt16
70%
Desired Direction
Neutral
5 Yr Trend
Up
DOHMH
Agency: DOHMH • Mmr Goal: 7b • Critical: FALSE
Agency
DOHMH
Mmr Goal
7b
Critical
FALSE
Performance Indicator
Percent meeting time to first action - Food Establishment (14 days)
Fy11
87%
Fy12
94%
Fy13
97%
Fy14
98%
Fy15
98%
Tgt15
90%
Tgt16
90%
Desired Direction
Neutral
5 Yr Trend
Up
DOHMH
Agency: DOHMH • Mmr Goal: 7b • Critical: FALSE
Agency
DOHMH
Mmr Goal
7b
Critical
FALSE
Performance Indicator
Percent meeting time to first action - Food Poisoning (3 days)
Fy11
94%
Fy12
96%
Fy13
96%
Fy14
96%
Fy15
84%
Tgt15
90%
Tgt16
90%
Desired Direction
Neutral
5 Yr Trend
Neutral
DOHMH
Agency: DOHMH • Mmr Goal: 7b • Critical: FALSE
Agency
DOHMH
Mmr Goal
7b
Critical
FALSE
Performance Indicator
Percent meeting time to first action - Indoor Air Quality (14 days)
Fy11
98%
Fy12
99%
Fy13
97%
Fy14
99%
Fy15
99%
Tgt15
95%
Tgt16
95%
Desired Direction
Neutral
5 Yr Trend
Neutral
DOHMH
Agency: DOHMH • Mmr Goal: 7b • Critical: FALSE
Agency
DOHMH
Mmr Goal
7b
Critical
FALSE
Performance Indicator
Percent meeting time to first action - Smoking complaint (14 days)
Fy11
86%
Fy12
77%
Fy13
81%
Fy14
78%
Fy15
86%
Tgt15
70%
Tgt16
70%
Desired Direction
Neutral
5 Yr Trend
Neutral
DOI
Agency: DOI • Mmr Goal: 1a • Critical: TRUE
Agency
DOI
Mmr Goal
1a
Critical
TRUE
Performance Indicator
Written policy and procedure recommendations to City agencies
Fy11
310
Fy12
374
Fy13
564
Fy14
280
Fy15
368
Tgt15
300
Tgt16
300
Desired Direction
Neutral
5 Yr Trend
Neutral
DOI
Agency: DOI • Mmr Goal: 1a • Critical: FALSE
Agency
DOI
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Written policy and procedure recommendations implemented by City agencies (%)
Fy11
NA
Fy12
NA
Fy13
72%
Fy14
45%
Fy15
49%
Tgt15
75%
Tgt16
75%
Desired Direction
Neutral
5 Yr Trend
NA
DOI
Agency: DOI • Mmr Goal: 1a • Critical: TRUE
Agency
DOI
Mmr Goal
1a
Critical
TRUE
Performance Indicator
Corruption prevention and whistleblower lectures conducted
Fy11
446
Fy12
478
Fy13
611
Fy14
535
Fy15
378
Tgt15
400
Tgt16
400
Desired Direction
Up
5 Yr Trend
Neutral
DOI
Agency: DOI • Mmr Goal: 1a • Critical: FALSE
Agency
DOI
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Corruption prevention lecture e-learning attendees
Fy11
NA
Fy12
NA
Fy13
NA
Fy14
NA
Fy15
1,797
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
NA
DOI
Agency: DOI • Mmr Goal: 1a • Critical: FALSE
Agency
DOI
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Integrity monitoring agreements
Fy11
12
Fy12
15
Fy13
21
Fy14
18
Fy15
16
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Up
DOI
Agency: DOI • Mmr Goal: 1a • Critical: FALSE
Agency
DOI
Mmr Goal
1a
Critical
FALSE
Performance Indicator
VENDEX checks completed within 30 days (%)
Fy11
98%
Fy12
98%
Fy13
93%
Fy14
88%
Fy15
99%
Tgt15
95%
Tgt16
95%
Desired Direction
Up
5 Yr Trend
Neutral
DOI
Agency: DOI • Mmr Goal: 1b • Critical: TRUE
Agency
DOI
Mmr Goal
1b
Critical
TRUE
Performance Indicator
Average time to complete an investigation (days)
Fy11
275
Fy12
229
Fy13
163
Fy14
160
Fy15
195
Tgt15
185
Tgt16
185
Desired Direction
Down
5 Yr Trend
Down
DOI
Agency: DOI • Mmr Goal: 1b • Critical: TRUE
Agency
DOI
Mmr Goal
1b
Critical
TRUE
Performance Indicator
Referrals for civil and administrative action
Fy11
1,100
Fy12
1,334
Fy13
1,235
Fy14
929
Fy15
1,322
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Neutral
DOI
Agency: DOI • Mmr Goal: 1b • Critical: TRUE
Agency
DOI
Mmr Goal
1b
Critical
TRUE
Performance Indicator
Referrals for criminal prosecution
Fy11
1,017
Fy12
1,000
Fy13
1,053
Fy14
612
Fy15
601
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Down
DOI
Agency: DOI • Mmr Goal: 1b • Critical: TRUE
Agency
DOI
Mmr Goal
1b
Critical
TRUE
Performance Indicator
Arrests resulting from DOI investigations
Fy11
790
Fy12
808
Fy13
840
Fy14
516
Fy15
498
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Down
DOI
Agency: DOI • Mmr Goal: 2a • Critical: TRUE
Agency
DOI
Mmr Goal
2a
Critical
TRUE
Performance Indicator
Average time to complete a background investigation (days)
Fy11
370
Fy12
313
Fy13
266
Fy14
230
Fy15
188
Tgt15
300
Tgt16
300
Desired Direction
Down
5 Yr Trend
Down
DOI
Agency: DOI • Mmr Goal: 2a • Critical: TRUE
Agency
DOI
Mmr Goal
2a
Critical
TRUE
Performance Indicator
Background investigations closed within six months (%)
Fy11
60%
Fy12
52%
Fy13
59%
Fy14
55%
Fy15
61%
Tgt15
60%
Tgt16
60%
Desired Direction
Up
5 Yr Trend
Neutral
DOI
Agency: DOI • Mmr Goal: 2a • Critical: TRUE
Agency
DOI
Mmr Goal
2a
Critical
TRUE
Performance Indicator
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Fy11
2
Fy12
1
Fy13
1
Fy14
1
Fy15
1
Tgt15
2
Tgt16
2
Desired Direction
Down
5 Yr Trend
Down
DOI
Agency: DOI • Mmr Goal: 2a • Critical: FALSE
Agency
DOI
Mmr Goal
2a
Critical
FALSE
Performance Indicator
Time to notify agencies of arrest notifications for current childcare, home care and family care workers after receipt from State Division of Criminal Justice Services (days)
Fy11
2
Fy12
1
Fy13
2
Fy14
1
Fy15
1
Tgt15
*
Tgt16
*
Desired Direction
Down
5 Yr Trend
Down
DOI
Agency: DOI • Mmr Goal: 3a • Critical: FALSE
Agency
DOI
Mmr Goal
3a
Critical
FALSE
Performance Indicator
Completed requests for interpretation
Fy11
65
Fy12
37
Fy13
38
Fy14
17
Fy15
24
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Down
DOI
Agency: DOI • Mmr Goal: 3a • Critical: FALSE
Agency
DOI
Mmr Goal
3a
Critical
FALSE
Performance Indicator
Letters responded to in 14 days (%)
Fy11
100%
Fy12
100%
Fy13
100%
Fy14
100%
Fy15
100%
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Neutral
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