FY2015 MMR Agency Performance Indicators

NYC agency performance indicators from the Mayor's Management Report (MMR)
Use ‘CSV for Excel’ when downloading this dataset and then sort in alphabetical order by Agency.

City Government Mayor's Office of Operations (OPS) Dataset fxdy-q85h 13 fields
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Dataset fields
Showing 50 real records
OATH
Agency: OATH • Mmr Goal: 1a • Critical: FALSE
Agency
OATH
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Cases filed at the OATH Tribunal (total)
Fy11
2,611
Fy12
2,027
Fy13
2,358
Fy14
2,665
Fy15
2,754
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Up
OATH
Agency: OATH • Mmr Goal: 1a • Critical: FALSE
Agency
OATH
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Cases closed at the OATH Tribunal (total)
Fy11
2,588
Fy12
2,001
Fy13
2,326
Fy14
2,425
Fy15
2,724
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Up
OATH
Agency: OATH • Mmr Goal: 1a • Critical: FALSE
Agency
OATH
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Cases processed per ALJ (total)
Fy11
188.7
Fy12
179.3
Fy13
183
Fy14
187
Fy15
188
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Neutral
OATH
Agency: OATH • Mmr Goal: 2a • Critical: FALSE
Agency
OATH
Mmr Goal
2a
Critical
FALSE
Performance Indicator
Notices of Violation (NOV) received by ECB Tribunal
Fy11
562,418
Fy12
563,477
Fy13
464,666
Fy14
566,566
Fy15
623,758
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Neutral
OATH
Agency: OATH • Mmr Goal: 2a • Critical: FALSE
Agency
OATH
Mmr Goal
2a
Critical
FALSE
Performance Indicator
ECB Tribunal hearings conducted
Fy11
252,371
Fy12
255,718
Fy13
208,922
Fy14
195,284
Fy15
184,631
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Down
OATH
Agency: OATH • Mmr Goal: 2a • Critical: TRUE
Agency
OATH
Mmr Goal
2a
Critical
TRUE
Performance Indicator
Average time from ECB Tribunal hearing assignment to decision (days)
Fy11
20
Fy12
8
Fy13
5
Fy14
6
Fy15
6
Tgt15
20
Tgt16
20
Desired Direction
Down
5 Yr Trend
Down
SBS
Agency: SBS • Mmr Goal: 1a • Critical: TRUE
Agency
SBS
Mmr Goal
1a
Critical
TRUE
Performance Indicator
Financing awards to businesses facilitated by NYC Business Solutions
Fy11
710
Fy12
683
Fy13
1,200
Fy14
518
Fy15
805
Tgt15
540
Tgt16
540
Desired Direction
Up
5 Yr Trend
Neutral
OATH
Agency: OATH • Mmr Goal: 2a • Critical: FALSE
Agency
OATH
Mmr Goal
2a
Critical
FALSE
Performance Indicator
ECB Tribunal cases with decisions issued within 45 business days of hearing assignment (%)
Fy11
NA
Fy12
NA
Fy13
99.7%
Fy14
99.9%
Fy15
99.9%
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
NA
OATH
Agency: OATH • Mmr Goal: 2a • Critical: TRUE
Agency
OATH
Mmr Goal
2a
Critical
TRUE
Performance Indicator
ECB Tribunal decisions rendered
Fy11
178,872
Fy12
172,409
Fy13
141,371
Fy14
142,390
Fy15
146,266
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Down
OATH
Agency: OATH • Mmr Goal: 2a • Critical: FALSE
Agency
OATH
Mmr Goal
2a
Critical
FALSE
Performance Indicator
Dockets received by the OATH Health Tribunal
Fy11
NA
Fy12
NA
Fy13
41,772
Fy14
40,255
Fy15
37,776
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
NA
OATH
Agency: OATH • Mmr Goal: 2a • Critical: FALSE
Agency
OATH
Mmr Goal
2a
Critical
FALSE
Performance Indicator
OATH Health Tribunal hearings conducted
Fy11
NA
Fy12
NA
Fy13
36,187
Fy14
37,932
Fy15
34,013
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
NA
OATH
Agency: OATH • Mmr Goal: 2a • Critical: TRUE
Agency
OATH
Mmr Goal
2a
Critical
TRUE
Performance Indicator
OATH Health Tribunal decisions rendered
Fy11
NA
Fy12
NA
Fy13
23,787
Fy14
26,043
Fy15
23,731
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
NA
OATH
Agency: OATH • Mmr Goal: 2a • Critical: FALSE
Agency
OATH
Mmr Goal
2a
Critical
FALSE
Performance Indicator
Summonses received by the OATH Taxi Tribunal
Fy11
NA
Fy12
NA
Fy13
NA
Fy14
97,392
Fy15
97,986
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
NA
OATH
Agency: OATH • Mmr Goal: 2a • Critical: FALSE
Agency
OATH
Mmr Goal
2a
Critical
FALSE
Performance Indicator
OATH Taxi Tribunal hearings conducted
Fy11
NA
Fy12
NA
Fy13
NA
Fy14
59,929
Fy15
75,402
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
NA
OATH
Agency: OATH • Mmr Goal: 2a • Critical: TRUE
Agency
OATH
Mmr Goal
2a
Critical
TRUE
Performance Indicator
OATH Taxi Tribunal decisions rendered
Fy11
NA
Fy12
NA
Fy13
NA
Fy14
50,264
Fy15
63,060
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
NA
OATH
Agency: OATH • Mmr Goal: 3a • Critical: FALSE
Agency
OATH
Mmr Goal
3a
Critical
FALSE
Performance Indicator
Completed customer requests for interpretation
Fy11
8,104
Fy12
7,423
Fy13
8,734
Fy14
9,240
Fy15
9,419
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Up
OATH
Agency: OATH • Mmr Goal: 3a • Critical: FALSE
Agency
OATH
Mmr Goal
3a
Critical
FALSE
Performance Indicator
Letters responded to in 14 days (%)
Fy11
82.7%
Fy12
98%
Fy13
99.7%
Fy14
100%
Fy15
100%
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Up
OATH
Agency: OATH • Mmr Goal: 3a • Critical: FALSE
Agency
OATH
Mmr Goal
3a
Critical
FALSE
Performance Indicator
E-mails responded to in 14 days (%)
Fy11
NA
Fy12
NA
Fy13
100%
Fy14
100%
Fy15
100%
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
NA
OATH
Agency: OATH • Mmr Goal: 3a • Critical: FALSE
Agency
OATH
Mmr Goal
3a
Critical
FALSE
Performance Indicator
CORE facility rating
Fy11
86
Fy12
87
Fy13
90
Fy14
97
Fy15
94
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Up
OCME
Agency: OCME • Mmr Goal: 1a • Critical: TRUE
Agency
OCME
Mmr Goal
1a
Critical
TRUE
Performance Indicator
Median time for scene arrivals by medicolegal investigators (MLIs) (hours)
Fy11
1.7
Fy12
1.8
Fy13
1.9
Fy14
1.8
Fy15
1.9
Tgt15
1.7
Tgt16
1.7
Desired Direction
Down
5 Yr Trend
Up
OCME
Agency: OCME • Mmr Goal: 1a • Critical: FALSE
Agency
OCME
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Deaths reported
Fy11
26,503
Fy12
25,941
Fy13
27,265
Fy14
27,505
Fy15
27,984
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Neutral
OCME
Agency: OCME • Mmr Goal: 1a • Critical: FALSE
Agency
OCME
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Cases where Chief Medical Examiner takes jurisdiction
Fy11
7,114
Fy12
7,152
Fy13
7,095
Fy14
7,109
Fy15
7,136
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Neutral
OCME
Agency: OCME • Mmr Goal: 1b • Critical: TRUE
Agency
OCME
Mmr Goal
1b
Critical
TRUE
Performance Indicator
Median time to complete autopsy reports (days)
Fy11
61.5
Fy12
69.5
Fy13
50
Fy14
56
Fy15
77
Tgt15
51
Tgt16
60
Desired Direction
Down
5 Yr Trend
Up
OCME
Agency: OCME • Mmr Goal: 1b • Critical: TRUE
Agency
OCME
Mmr Goal
1b
Critical
TRUE
Performance Indicator
Median time to complete toxicology cases (days)
Fy11
40.5
Fy12
60
Fy13
55
Fy14
29
Fy15
31
Tgt15
25
Tgt16
45
Desired Direction
Down
5 Yr Trend
Down
OCME
Agency: OCME • Mmr Goal: 1b • Critical: FALSE
Agency
OCME
Mmr Goal
1b
Critical
FALSE
Performance Indicator
Median time to complete toxicology DUI (driving under the influence) cases (days)
Fy11
16
Fy12
15
Fy13
14
Fy14
20
Fy15
30
Tgt15
10
Tgt16
10
Desired Direction
Down
5 Yr Trend
Up
OCME
Agency: OCME • Mmr Goal: 1b • Critical: FALSE
Agency
OCME
Mmr Goal
1b
Critical
FALSE
Performance Indicator
Median time to complete toxicology sexual assault cases (days)
Fy11
21
Fy12
30.5
Fy13
27
Fy14
27
Fy15
43
Tgt15
17
Tgt16
17
Desired Direction
Down
5 Yr Trend
Up
OCME
Agency: OCME • Mmr Goal: 1c • Critical: FALSE
Agency
OCME
Mmr Goal
1c
Critical
FALSE
Performance Indicator
Median time to process cremation requests (minutes)
Fy11
69
Fy12
78.6
Fy13
123.9
Fy14
136
Fy15
184.5
Tgt15
90
Tgt16
180
Desired Direction
Down
5 Yr Trend
Up
OCME
Agency: OCME • Mmr Goal: 2a • Critical: FALSE
Agency
OCME
Mmr Goal
2a
Critical
FALSE
Performance Indicator
Number of decedents' remains transported and stored by OCME
Fy11
9,714
Fy12
9,558
Fy13
7,803
Fy14
6,976
Fy15
10,721
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Neutral
TLC
Agency: TLC • Mmr Goal: 1b • Critical: FALSE
Agency
TLC
Mmr Goal
1b
Critical
FALSE
Performance Indicator
- Re-inspection (%)
Fy11
NA
Fy12
NA
Fy13
NA
Fy14
13.0%
Fy15
12.8%
Tgt15
*
Tgt16
*
Desired Direction
Down
5 Yr Trend
NA
OCME
Agency: OCME • Mmr Goal: 2a • Critical: FALSE
Agency
OCME
Mmr Goal
2a
Critical
FALSE
Performance Indicator
Median time to remove decedents from scene (non-hospital) after investigation (minutes)
Fy11
54.6
Fy12
55.2
Fy13
42.1
Fy14
40.1
Fy15
49.3
Tgt15
*
Tgt16
*
Desired Direction
Down
5 Yr Trend
Down
OCME
Agency: OCME • Mmr Goal: 3a • Critical: FALSE
Agency
OCME
Mmr Goal
3a
Critical
FALSE
Performance Indicator
Remains recovered following a disaster or mass fatality incident (cumulative)
Fy11
21,818
Fy12
21,818
Fy13
21,906
Fy14
21,914
Fy15
21,916
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Neutral
OCME
Agency: OCME • Mmr Goal: 3b • Critical: FALSE
Agency
OCME
Mmr Goal
3b
Critical
FALSE
Performance Indicator
Remains identified following a disaster (cumulative)
Fy11
12,810
Fy12
13,024
Fy13
13,639
Fy14
13,979
Fy15
14,202
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Up
OCME
Agency: OCME • Mmr Goal: 4a • Critical: FALSE
Agency
OCME
Mmr Goal
4a
Critical
FALSE
Performance Indicator
Median days to complete analysis of a DNA case
Fy11
83
Fy12
88
Fy13
138
Fy14
92
Fy15
92
Tgt15
75
Tgt16
30
Desired Direction
Down
5 Yr Trend
Neutral
OCME
Agency: OCME • Mmr Goal: 4a • Critical: TRUE
Agency
OCME
Mmr Goal
4a
Critical
TRUE
Performance Indicator
Median time to complete DNA homicide cases, from evidence submission to report (days)
Fy11
114
Fy12
111
Fy13
161
Fy14
100
Fy15
62
Tgt15
90
Tgt16
30
Desired Direction
Down
5 Yr Trend
Down
OCME
Agency: OCME • Mmr Goal: 4a • Critical: TRUE
Agency
OCME
Mmr Goal
4a
Critical
TRUE
Performance Indicator
Median time to complete DNA sexual assault cases, from evidence submission to report (days)
Fy11
27
Fy12
46
Fy13
89
Fy14
59
Fy15
50
Tgt15
50
Tgt16
30
Desired Direction
Down
5 Yr Trend
Up
OCME
Agency: OCME • Mmr Goal: 4a • Critical: TRUE
Agency
OCME
Mmr Goal
4a
Critical
TRUE
Performance Indicator
Median time to complete DNA property crime cases, from evidence submission to report (days)
Fy11
65
Fy12
68
Fy13
139
Fy14
119
Fy15
188
Tgt15
70
Tgt16
30
Desired Direction
Down
5 Yr Trend
Up
OCME
Agency: OCME • Mmr Goal: 4a • Critical: FALSE
Agency
OCME
Mmr Goal
4a
Critical
FALSE
Performance Indicator
DNA matches with profiles in database
Fy11
1,629
Fy12
1,791
Fy13
1,618
Fy14
2,621
Fy15
6,008
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Up
OCME
Agency: OCME • Mmr Goal: 5a • Critical: FALSE
Agency
OCME
Mmr Goal
5a
Critical
FALSE
Performance Indicator
Completed customer requests for interpretation
Fy11
469
Fy12
202
Fy13
164
Fy14
188
Fy15
304
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Down
OCME
Agency: OCME • Mmr Goal: 5a • Critical: FALSE
Agency
OCME
Mmr Goal
5a
Critical
FALSE
Performance Indicator
Letters responded to in 14 days (%)
Fy11
100%
Fy12
100%
Fy13
98%
Fy14
100%
Fy15
100%
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Neutral
OCME
Agency: OCME • Mmr Goal: 5a • Critical: FALSE
Agency
OCME
Mmr Goal
5a
Critical
FALSE
Performance Indicator
E-mails responded to in 14 days (%)
Fy11
100%
Fy12
100%
Fy13
100%
Fy14
100%
Fy15
100%
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Neutral
QPL
Agency: QPL • Mmr Goal: 1a • Critical: TRUE
Agency
QPL
Mmr Goal
1a
Critical
TRUE
Performance Indicator
Average weekly scheduled hours
Fy11
39.3
Fy12
39.6
Fy13
39.6
Fy14
39.6
Fy15
40.2
Tgt15
39.6
Tgt16
44
Desired Direction
Up
5 Yr Trend
Neutral
QPL
Agency: QPL • Mmr Goal: 1a • Critical: FALSE
Agency
QPL
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Libraries open seven days per week (%)
Fy11
3%
Fy12
3%
Fy13
5%
Fy14
5%
Fy15
3%
Tgt15
5%
Tgt16
5%
Desired Direction
Up
5 Yr Trend
Up
QPL
Agency: QPL • Mmr Goal: 1a • Critical: TRUE
Agency
QPL
Mmr Goal
1a
Critical
TRUE
Performance Indicator
Libraries open six days per week (%)
Fy11
38%
Fy12
32%
Fy13
33%
Fy14
33%
Fy15
33%
Tgt15
33%
Tgt16
100%
Desired Direction
Up
5 Yr Trend
Neutral
QPL
Agency: QPL • Mmr Goal: 1a • Critical: TRUE
Agency
QPL
Mmr Goal
1a
Critical
TRUE
Performance Indicator
Circulation (000)
Fy11
20,609
Fy12
18,632
Fy13
17,470
Fy14
15,759
Fy15
13,587
Tgt15
16,000
Tgt16
16,000
Desired Direction
Up
5 Yr Trend
Down
QPL
Agency: QPL • Mmr Goal: 1a • Critical: FALSE
Agency
QPL
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Reference queries (000)
Fy11
5,117
Fy12
4,720
Fy13
4,360
Fy14
4,351
Fy15
2,955
Tgt15
4,000
Tgt16
4,000
Desired Direction
Up
5 Yr Trend
Down
QPL
Agency: QPL • Mmr Goal: 1a • Critical: FALSE
Agency
QPL
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Electronic visits to website (000)
Fy11
7,030
Fy12
5,191
Fy13
6,667
Fy14
6,926
Fy15
7,854
Tgt15
6,700
Tgt16
7,000
Desired Direction
Up
5 Yr Trend
Up
QPL
Agency: QPL • Mmr Goal: 1a • Critical: FALSE
Agency
QPL
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Computers for public use
Fy11
1,551
Fy12
1,706
Fy13
1,869
Fy14
1,904
Fy15
1,963
Tgt15
1,900
Tgt16
1,900
Desired Direction
Up
5 Yr Trend
Up
QPL
Agency: QPL • Mmr Goal: 1a • Critical: FALSE
Agency
QPL
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Computer sessions (000)
Fy11
3,336
Fy12
3,277
Fy13
3,111
Fy14
3,211
Fy15
2,985
Tgt15
3,300
Tgt16
3,300
Desired Direction
Up
5 Yr Trend
Neutral
QPL
Agency: QPL • Mmr Goal: 1a • Critical: FALSE
Agency
QPL
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Wireless sessions
Fy11
81,480
Fy12
119,606
Fy13
112,621
Fy14
346,782
Fy15
453,555
Tgt15
340,000
Tgt16
475,000
Desired Direction
Up
5 Yr Trend
Up
QPL
Agency: QPL • Mmr Goal: 1a • Critical: FALSE
Agency
QPL
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Program sessions
Fy11
29,638
Fy12
37,717
Fy13
38,040
Fy14
46,636
Fy15
52,396
Tgt15
42,000
Tgt16
42,000
Desired Direction
Up
5 Yr Trend
Up