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FY2015 MMR Agency Performance Indicators

NYC agency performance indicators from the Mayor's Management Report (MMR)
Use ‘CSV for Excel’ when downloading this dataset and then sort in alphabetical order by Agency.

City Government Mayor's Office of Operations (OPS) Dataset fxdy-q85h 13 fields
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Dataset fields
Showing 50 real records
QPL
Agency: QPL • Mmr Goal: 1a • Critical: TRUE
Agency
QPL
Mmr Goal
1a
Critical
TRUE
Performance Indicator
Program attendance
Fy11
598,931
Fy12
712,849
Fy13
664,851
Fy14
806,128
Fy15
884,622
Tgt15
750,000
Tgt16
900,000
Desired Direction
Up
5 Yr Trend
Up
QPL
Agency: QPL • Mmr Goal: 1a • Critical: TRUE
Agency
QPL
Mmr Goal
1a
Critical
TRUE
Performance Indicator
Library card holders (000)
Fy11
1,054
Fy12
1,152
Fy13
1,275
Fy14
929
Fy15
972
Tgt15
900
Tgt16
900
Desired Direction
Up
5 Yr Trend
Down
QPL
Agency: QPL • Mmr Goal: 1a • Critical: FALSE
Agency
QPL
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Active library cards (000)
Fy11
902
Fy12
884
Fy13
866
Fy14
929
Fy15
972
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Neutral
QPL
Agency: QPL • Mmr Goal: 1a • Critical: FALSE
Agency
QPL
Mmr Goal
1a
Critical
FALSE
Performance Indicator
New library card registrations
Fy11
98,113
Fy12
97,761
Fy13
100,327
Fy14
198,626
Fy15
171,677
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Up
QPL
Agency: QPL • Mmr Goal: 1a • Critical: TRUE
Agency
QPL
Mmr Goal
1a
Critical
TRUE
Performance Indicator
Total library attendance (000)
Fy11
12,966
Fy12
12,681
Fy13
11,888
Fy14
11,191
Fy15
11,287
Tgt15
11,880
Tgt16
11,880
Desired Direction
Up
5 Yr Trend
Down
SBS
Agency: SBS • Mmr Goal: 1a • Critical: FALSE
Agency
SBS
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Unique businesses served by NYC Business Solutions
Fy11
10,247
Fy12
8,696
Fy13
11,340
Fy14
8,344
Fy15
7,642
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Down
SBS
Agency: SBS • Mmr Goal: 1a • Critical: TRUE
Agency
SBS
Mmr Goal
1a
Critical
TRUE
Performance Indicator
Unique businesses receiving financing awards facilitated by NYC Business Solutions
Fy11
627
Fy12
588
Fy13
1,053
Fy14
440
Fy15
735
Tgt15
470
Tgt16
470
Desired Direction
Up
5 Yr Trend
Neutral
SBS
Agency: SBS • Mmr Goal: 1a • Critical: FALSE
Agency
SBS
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Value of financing awards facilitated by NYC Business Solutions ($000)
Fy11
$39,840
Fy12
$71,484
Fy13
$54,101
Fy14
$44,811
Fy15
$64,799
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Up
SBS
Agency: SBS • Mmr Goal: 1a • Critical: TRUE
Agency
SBS
Mmr Goal
1a
Critical
TRUE
Performance Indicator
Businesses awarded NYC Business Solutions training funds
Fy11
16
Fy12
26
Fy13
27
Fy14
25
Fy15
19
Tgt15
26
Tgt16
26
Desired Direction
Neutral
5 Yr Trend
Neutral
SBS
Agency: SBS • Mmr Goal: 1a • Critical: FALSE
Agency
SBS
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Projected number of individuals receiving wage gains or new employment as a result of Training Funds awards
Fy11
270
Fy12
510
Fy13
590
Fy14
888
Fy15
438
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Up
SBS
Agency: SBS • Mmr Goal: 1a • Critical: FALSE
Agency
SBS
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Number of unique businesses served by NYC Business Acceleration
Fy11
NA
Fy12
NA
Fy13
4,989
Fy14
6,377
Fy15
5,899
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
NA
SBS
Agency: SBS • Mmr Goal: 1a • Critical: FALSE
Agency
SBS
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Projected number of hires by businesses opened by NYC Business Acceleration
Fy11
NA
Fy12
NA
Fy13
9,280
Fy14
13,090
Fy15
12,037
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
NA
SBS
Agency: SBS • Mmr Goal: 1a • Critical: FALSE
Agency
SBS
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Site consultations by NYC Business Acceleration inspectors
Fy11
NA
Fy12
NA
Fy13
215
Fy14
678
Fy15
1,031
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
NA
SBS
Agency: SBS • Mmr Goal: 1b • Critical: FALSE
Agency
SBS
Mmr Goal
1b
Critical
FALSE
Performance Indicator
Value of Energy Cost Savings Program savings for businesses ($000)
Fy11
$433
Fy12
$597
Fy13
$760
Fy14
$176
Fy15
$841
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Up
SBS
Agency: SBS • Mmr Goal: 1b • Critical: FALSE
Agency
SBS
Mmr Goal
1b
Critical
FALSE
Performance Indicator
Jobs created or retained by Energy Cost Savings Program
Fy11
1,083
Fy12
2,521
Fy13
4,122
Fy14
361
Fy15
5,164
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Up
SBS
Agency: SBS • Mmr Goal: 1b • Critical: FALSE
Agency
SBS
Mmr Goal
1b
Critical
FALSE
Performance Indicator
Value of Lower Manhattan Energy Program savings for active commercial tenants (cumulative) ($000)
Fy11
$24,915
Fy12
$25,032
Fy13
$17,418
Fy14
$14,546
Fy15
$12,433
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Down
SBS
Agency: SBS • Mmr Goal: 1b • Critical: FALSE
Agency
SBS
Mmr Goal
1b
Critical
FALSE
Performance Indicator
Commercial tenants active in Lower Manhattan Energy Program
Fy11
1,403
Fy12
1,403
Fy13
1,095
Fy14
1,059
Fy15
1,152
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Down
SBS
Agency: SBS • Mmr Goal: 2a • Critical: TRUE
Agency
SBS
Mmr Goal
2a
Critical
TRUE
Performance Indicator
Workforce1 systemwide job placements
Fy11
32,854
Fy12
30,900
Fy13
28,166
Fy14
36,097
Fy15
26,952
Tgt15
25,000
Tgt16
25,000
Desired Direction
Up
5 Yr Trend
Neutral
SBS
Agency: SBS • Mmr Goal: 2a • Critical: FALSE
Agency
SBS
Mmr Goal
2a
Critical
FALSE
Performance Indicator
New jobseekers registered through the Workforce1 Career Center system
Fy11
80,083
Fy12
73,518
Fy13
84,515
Fy14
82,619
Fy15
55,133
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Down
SBS
Agency: SBS • Mmr Goal: 2a • Critical: FALSE
Agency
SBS
Mmr Goal
2a
Critical
FALSE
Performance Indicator
Walk-in traffic at Workforce1 Centers
Fy11
252,068
Fy12
312,009
Fy13
320,273
Fy14
367,695
Fy15
266,663
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Up
SBS
Agency: SBS • Mmr Goal: 3a • Critical: TRUE
Agency
SBS
Mmr Goal
3a
Critical
TRUE
Performance Indicator
City block faces receiving supplemental sanitation services through BIDs
Fy11
1,262
Fy12
1,468
Fy13
1,468
Fy14
1,480
Fy15
3,562
Tgt15
3,562
Tgt16
3,800
Desired Direction
Up
5 Yr Trend
Up
SBS
Agency: SBS • Mmr Goal: 3a • Critical: TRUE
Agency
SBS
Mmr Goal
3a
Critical
TRUE
Performance Indicator
Average acceptably clean BID sidewalk ratings (%)
Fy11
99.0%
Fy12
99.0%
Fy13
98.5%
Fy14
96.5%
Fy15
96.1%
Tgt15
99.0%
Tgt16
97.0%
Desired Direction
Up
5 Yr Trend
Neutral
SBS
Agency: SBS • Mmr Goal: 3a • Critical: FALSE
Agency
SBS
Mmr Goal
3a
Critical
FALSE
Performance Indicator
Value of AvenueNYC local development corporations funding ($000,000)
Fy11
$1.80
Fy12
$1.74
Fy13
$1.50
Fy14
$1.38
Fy15
$1.38
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Down
SBS
Agency: SBS • Mmr Goal: 4a • Critical: TRUE
Agency
SBS
Mmr Goal
4a
Critical
TRUE
Performance Indicator
Total Minority and Women-owned Business Enterprises certified
Fy11
3,244
Fy12
3,526
Fy13
3,700
Fy14
3,783
Fy15
4,115
Tgt15
3,896
Tgt16
4,238
Desired Direction
Up
5 Yr Trend
Up
SBS
Agency: SBS • Mmr Goal: 4a • Critical: TRUE
Agency
SBS
Mmr Goal
4a
Critical
TRUE
Performance Indicator
Minority and Women-owned Business Enterprises awarded City contracts
Fy11
529
Fy12
633
Fy13
651
Fy14
684
Fy15
902
Tgt15
691
Tgt16
698
Desired Direction
Up
5 Yr Trend
Up
SBS
Agency: SBS • Mmr Goal: 4a • Critical: TRUE
Agency
SBS
Mmr Goal
4a
Critical
TRUE
Performance Indicator
- M/WBEs awarded contracts after receiving procurement and capacity building assistance
Fy11
378
Fy12
439
Fy13
447
Fy14
472
Fy15
613
Tgt15
477
Tgt16
482
Desired Direction
Up
5 Yr Trend
Up
SBS
Agency: SBS • Mmr Goal: 4a • Critical: TRUE
Agency
SBS
Mmr Goal
4a
Critical
TRUE
Performance Indicator
Annual M/WBE recertification rate
Fy11
49.4%
Fy12
62.5%
Fy13
59.2%
Fy14
60.4%
Fy15
60.4%
Tgt15
60.0%
Tgt16
60.0%
Desired Direction
Up
5 Yr Trend
Up
SBS
Agency: SBS • Mmr Goal: 4a • Critical: FALSE
Agency
SBS
Mmr Goal
4a
Critical
FALSE
Performance Indicator
Newly certified and recertified businesses in M/WBE Program.
Fy11
549
Fy12
1,022
Fy13
1,061
Fy14
923
Fy15
1,003
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Up
SBS
Agency: SBS • Mmr Goal: 5a • Critical: FALSE
Agency
SBS
Mmr Goal
5a
Critical
FALSE
Performance Indicator
CORE facility rating
Fy11
96
Fy12
92
Fy13
93
Fy14
95
Fy15
95
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Neutral
SBS
Agency: SBS • Mmr Goal: 5a • Critical: FALSE
Agency
SBS
Mmr Goal
5a
Critical
FALSE
Performance Indicator
Letters responded to in 14 days (%)
Fy11
100%
Fy12
100%
Fy13
100%
Fy14
100%
Fy15
100%
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Neutral
SBS
Agency: SBS • Mmr Goal: 5a • Critical: FALSE
Agency
SBS
Mmr Goal
5a
Critical
FALSE
Performance Indicator
E-mails responded to in 14 days (%)
Fy11
100%
Fy12
100%
Fy13
100%
Fy14
100%
Fy15
100%
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Neutral
SBS
Agency: SBS • Mmr Goal: 5a • Critical: FALSE
Agency
SBS
Mmr Goal
5a
Critical
FALSE
Performance Indicator
Completed customer requests for interpretation
Fy11
NA
Fy12
NA
Fy13
NA
Fy14
NA
Fy15
2,351
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
NA
TLC
Agency: TLC • Mmr Goal: 1a • Critical: FALSE
Agency
TLC
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Active medallion taxis that are accessible
Fy11
NA
Fy12
NA
Fy13
NA
Fy14
553
Fy15
572
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
NA
TLC
Agency: TLC • Mmr Goal: 1a • Critical: FALSE
Agency
TLC
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Active Boro Taxis that are accessible
Fy11
NA
Fy12
NA
Fy13
NA
Fy14
492
Fy15
1,240
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
NA
TLC
Agency: TLC • Mmr Goal: 1a • Critical: FALSE
Agency
TLC
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Accessible dispatch median wait time in Manhattan (hours:minutes)
Fy11
NA
Fy12
NA
Fy13
NA
Fy14
0:15
Fy15
0:13
Tgt15
*
Tgt16
*
Desired Direction
Down
5 Yr Trend
NA
TLC
Agency: TLC • Mmr Goal: 1a • Critical: FALSE
Agency
TLC
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Accessible dispatch trips fulfilled as a percent of requested trips (%)
Fy11
NA
Fy12
NA
Fy13
NA
Fy14
81.0%
Fy15
88.7%
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
NA
TLC
Agency: TLC • Mmr Goal: 1a • Critical: FALSE
Agency
TLC
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Active medallion vehicles with hearing induction loops
Fy11
NA
Fy12
NA
Fy13
NA
Fy14
312
Fy15
668
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
NA
TLC
Agency: TLC • Mmr Goal: 1b • Critical: FALSE
Agency
TLC
Mmr Goal
1b
Critical
FALSE
Performance Indicator
Medallion safety and emissions inspections conducted
Fy11
53,362
Fy12
51,582
Fy13
51,786
Fy14
52,046
Fy15
51,769
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Neutral
TLC
Agency: TLC • Mmr Goal: 1b • Critical: TRUE
Agency
TLC
Mmr Goal
1b
Critical
TRUE
Performance Indicator
Medallion safety and emissions failure rate - Initial inspection (%)
Fy11
38.4%
Fy12
33.5%
Fy13
32.7%
Fy14
33.0%
Fy15
30.9%
Tgt15
35.0%
Tgt16
35.0%
Desired Direction
Down
5 Yr Trend
Down
TLC
Agency: TLC • Mmr Goal: 1b • Critical: FALSE
Agency
TLC
Mmr Goal
1b
Critical
FALSE
Performance Indicator
- Re-inspection (%)
Fy11
9.7%
Fy12
9.1%
Fy13
8.1%
Fy14
7.9%
Fy15
7.4%
Tgt15
*
Tgt16
*
Desired Direction
Down
5 Yr Trend
Down
TLC
Agency: TLC • Mmr Goal: 1b • Critical: FALSE
Agency
TLC
Mmr Goal
1b
Critical
FALSE
Performance Indicator
Medallion summonses issued for non-inspection
Fy11
1,929
Fy12
1,815
Fy13
1,675
Fy14
1,747
Fy15
2,704
Tgt15
*
Tgt16
*
Desired Direction
Down
5 Yr Trend
Up
TLC
Agency: TLC • Mmr Goal: 1b • Critical: FALSE
Agency
TLC
Mmr Goal
1b
Critical
FALSE
Performance Indicator
Medallion safety and emissions inspections completed on schedule (%)
Fy11
94.4%
Fy12
95.9%
Fy13
94.9%
Fy14
96.0%
Fy15
95.5%
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Neutral
TLC
Agency: TLC • Mmr Goal: 1b • Critical: FALSE
Agency
TLC
Mmr Goal
1b
Critical
FALSE
Performance Indicator
For-hire vehicle (FHV) safety and emissions inspections conducted at TLC facility
Fy11
38,929
Fy12
37,373
Fy13
39,634
Fy14
40,498
Fy15
47,176
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Up
TLC
Agency: TLC • Mmr Goal: 1b • Critical: TRUE
Agency
TLC
Mmr Goal
1b
Critical
TRUE
Performance Indicator
FHV safety and emissions failure rate - Initial inspection (%)
Fy11
49.4%
Fy12
45.5%
Fy13
44.9%
Fy14
40.6%
Fy15
36.2%
Tgt15
45.0%
Tgt16
45.0%
Desired Direction
Down
5 Yr Trend
Down
TLC
Agency: TLC • Mmr Goal: 1b • Critical: FALSE
Agency
TLC
Mmr Goal
1b
Critical
FALSE
Performance Indicator
- Re-Inspection (%)
Fy11
17.8%
Fy12
15.6%
Fy13
15.1%
Fy14
14.4%
Fy15
13.6%
Tgt15
*
Tgt16
*
Desired Direction
Down
5 Yr Trend
Down
TLC
Agency: TLC • Mmr Goal: 1b • Critical: FALSE
Agency
TLC
Mmr Goal
1b
Critical
FALSE
Performance Indicator
FHV safety and emissions inspections completed on schedule (%)
Fy11
97.7%
Fy12
99.9%
Fy13
99.8%
Fy14
99.9%
Fy15
99.8%
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Neutral
TLC
Agency: TLC • Mmr Goal: 1b • Critical: FALSE
Agency
TLC
Mmr Goal
1b
Critical
FALSE
Performance Indicator
Boro Taxi safety and emissions inspections conducted
Fy11
NA
Fy12
NA
Fy13
NA
Fy14
11,202
Fy15
20,024
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
NA
TLC
Agency: TLC • Mmr Goal: 1b • Critical: FALSE
Agency
TLC
Mmr Goal
1b
Critical
FALSE
Performance Indicator
Boro Taxis safety and emissions failure rate - Initial inspection (%)
Fy11
NA
Fy12
NA
Fy13
NA
Fy14
49.7%
Fy15
51.1%
Tgt15
*
Tgt16
*
Desired Direction
Down
5 Yr Trend
NA
TLC
Agency: TLC • Mmr Goal: 1c • Critical: FALSE
Agency
TLC
Mmr Goal
1c
Critical
FALSE
Performance Indicator
Medallion patrol summonses issued
Fy11
5,192
Fy12
3,574
Fy13
7,240
Fy14
7,676
Fy15
12,141
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Up
TLC
Agency: TLC • Mmr Goal: 1c • Critical: FALSE
Agency
TLC
Mmr Goal
1c
Critical
FALSE
Performance Indicator
Administrative summonses issued to medallions
Fy11
3,760
Fy12
15,460
Fy13
14,877
Fy14
6,953
Fy15
12,284
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Up
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