NYC agency performance indicators from the Mayor's Management Report (MMR)
Use ‘CSV for Excel’ when downloading this dataset and then sort in alphabetical order by Agency.
City GovernmentMayor's Office of Operations (OPS)
Dataset fxdy-q85h
13 fields
Average time to approve waste hauling applications (days) - New
Fy11
128
Fy12
309
Fy13
212
Fy14
103
Fy15
235
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Neutral
FDNY
Agency: FDNY • Mmr Goal: 2b • Critical: TRUE
Agency
FDNY
Mmr Goal
2b
Critical
TRUE
Performance Indicator
- Witnessed cardiac arrest patients revived (%)
Fy11
NA
Fy12
NA
Fy13
45%
Fy14
45%
Fy15
45%
Tgt15
Up
Tgt16
Up
Desired Direction
Up
5 Yr Trend
NA
DOI
Agency: DOI • Mmr Goal: 1b • Critical: TRUE
Agency
DOI
Mmr Goal
1b
Critical
TRUE
Performance Indicator
Financial recoveries to the City ordered/agreed ($000)
Fy11
$20,986
Fy12
$523,356
Fy13
$38,428
Fy14
$11,144
Fy15
$10,603
Tgt15
Up
Tgt16
Up
Desired Direction
Up
5 Yr Trend
Down
FDNY
Agency: FDNY • Mmr Goal: 1c • Critical: TRUE
Agency
FDNY
Mmr Goal
1c
Critical
TRUE
Performance Indicator
Firefighter burns
Fy11
302
Fy12
198
Fy13
233
Fy14
186
Fy15
176
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Down
DPR
Agency: DPR • Mmr Goal: 4a • Critical: TRUE
Agency
DPR
Mmr Goal
4a
Critical
TRUE
Performance Indicator
Total recreation center attendance
Fy11
3,163,028
Fy12
3,098,257
Fy13
3,016,412
Fy14
3,398,432
Fy15
3,422,683
Tgt15
Up
Tgt16
Up
Desired Direction
Up
5 Yr Trend
Up
DPR
Agency: DPR • Mmr Goal: 2b • Critical: TRUE
Agency
DPR
Mmr Goal
2b
Critical
TRUE
Performance Indicator
Average time to close - Tree emergency service requests (days)
Fy11
NA
Fy12
NA
Fy13
10.4
Fy14
21.2
Fy15
17.1
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
NA
DHS
Agency: DHS • Mmr Goal: 3a • Critical: TRUE
Agency
DHS
Mmr Goal
3a
Critical
TRUE
Performance Indicator
Average length of stay for adult families in shelter (days)
Fy11
349
Fy12
416
Fy13
469
Fy14
515
Fy15
534
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Up
DOC
Agency: DOC • Mmr Goal: 1a • Critical: TRUE
Agency
DOC
Mmr Goal
1a
Critical
TRUE
Performance Indicator
Escapes
Fy11
0
Fy12
0
Fy13
1
Fy14
0
Fy15
0
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Neutral
DOE
Agency: DOE • Mmr Goal: 4a • Critical: TRUE
Agency
DOE
Mmr Goal
4a
Critical
TRUE
Performance Indicator
- Fair to good condition (%)
Fy11
50.0%
Fy12
49.2%
Fy13
43.4%
Fy14
43.8%
Fy15
NA
Tgt15
Up
Tgt16
Up
Desired Direction
Up
5 Yr Trend
NA
HPD
Agency: HPD • Mmr Goal: 1a • Critical: TRUE
Agency
HPD
Mmr Goal
1a
Critical
TRUE
Performance Indicator
Emergency complaints closed within 12 days of receipt (%)
Fy11
NA
Fy12
NA
Fy13
73%
Fy14
72%
Fy15
70%
Tgt15
Up
Tgt16
Up
Desired Direction
Up
5 Yr Trend
NA
DOE
Agency: DOE • Mmr Goal: 5a • Critical: TRUE
Agency
DOE
Mmr Goal
5a
Critical
TRUE
Performance Indicator
- Other incidents
Fy11
5,119
Fy12
5,365
Fy13
4,350
Fy14
3,811
Fy15
3,975
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Down
FDNY
Agency: FDNY • Mmr Goal: 2b • Critical: TRUE
Agency
FDNY
Mmr Goal
2b
Critical
TRUE
Performance Indicator
Cardiac arrest patients revived (%)
Fy11
NA
Fy12
NA
Fy13
26%
Fy14
25%
Fy15
26%
Tgt15
Up
Tgt16
Up
Desired Direction
Up
5 Yr Trend
NA
DHS
Agency: DHS • Mmr Goal: 2a • Critical: TRUE
Agency
DHS
Mmr Goal
2a
Critical
TRUE
Performance Indicator
Adult families entering the DHS shelter services system
Fy11
1,096
Fy12
1,109
Fy13
1,156
Fy14
1,283
Fy15
1,385
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Up
FDNY
Agency: FDNY • Mmr Goal: 1c • Critical: TRUE
Agency
FDNY
Mmr Goal
1c
Critical
TRUE
Performance Indicator
Civilian fire fatalities
Fy11
69
Fy12
70
Fy13
47
Fy14
81
Fy15
55
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Down
DOC
Agency: DOC • Mmr Goal: 1a • Critical: TRUE
Agency
DOC
Mmr Goal
1a
Critical
TRUE
Performance Indicator
Inmate assault on staff (monthly rate per 1,000 ADP)
Fy11
3.5
Fy12
4
Fy13
4.7
Fy14
5.9
Fy15
8.6
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Up
DHS
Agency: DHS • Mmr Goal: 3a • Critical: TRUE
Agency
DHS
Mmr Goal
3a
Critical
TRUE
Performance Indicator
Average length of stay for families with children in shelter (days)
Fy11
258
Fy12
337
Fy13
375
Fy14
427
Fy15
430
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Up
DHS
Agency: DHS • Mmr Goal: 3a • Critical: TRUE
Agency
DHS
Mmr Goal
3a
Critical
TRUE
Performance Indicator
Average length of stay for single adults in shelter (days)
Fy11
250
Fy12
275
Fy13
293
Fy14
305
Fy15
329
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Up
NYPD
Agency: NYPD • Mmr Goal: 1a • Critical: TRUE
Agency
NYPD
Mmr Goal
1a
Critical
TRUE
Performance Indicator
- Murder and non-negligent manslaughter
Fy11
526
Fy12
474
Fy13
369
Fy14
320
Fy15
348
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Down
DOC
Agency: DOC • Mmr Goal: 1a • Critical: TRUE
Agency
DOC
Mmr Goal
1a
Critical
TRUE
Performance Indicator
Serious injury to staff as a result of inmate assault on staff (monthly rate per 1,000 ADP)
Fy11
0.27
Fy12
0.27
Fy13
0.2
Fy14
0.39
Fy15
0.35
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Up
NYPD
Agency: NYPD • Mmr Goal: 1a • Critical: TRUE
Agency
NYPD
Mmr Goal
1a
Critical
TRUE
Performance Indicator
- Burglary
Fy11
18,423
Fy12
19,162
Fy13
18,360
Fy14
17,140
Fy15
15,828
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Down
HRA
Agency: HRA • Mmr Goal: 5a • Critical: TRUE
Agency
HRA
Mmr Goal
5a
Critical
TRUE
Performance Indicator
Medicaid recoveries and cost avoidance for fraud, waste & abuse ($000,000)
Fy11
NA
Fy12
$197.88
Fy13
$205.09
Fy14
$224.89
Fy15
$170.79
Tgt15
Up
Tgt16
Up
Desired Direction
Up
5 Yr Trend
NA
DOT
Agency: DOT • Mmr Goal: 2a • Critical: TRUE
Agency
DOT
Mmr Goal
2a
Critical
TRUE
Performance Indicator
Citywide traffic fatalities
Fy11
236
Fy12
291
Fy13
261
Fy14
285
Fy15
249
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Neutral
DOHMH
Agency: DOHMH • Mmr Goal: 3a • Critical: TRUE
Agency
DOHMH
Mmr Goal
3a
Critical
TRUE
Performance Indicator
Childhood blood lead levels - new cases among children aged 6 months to less than six years with blood lead levels greater than or equal to 10 micrograms per deciliter
Fy11
1,319
Fy12
1,042
Fy13
844
Fy14
776
Fy15
823
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Down
NYPD
Agency: NYPD • Mmr Goal: 1a • Critical: TRUE
Agency
NYPD
Mmr Goal
1a
Critical
TRUE
Performance Indicator
Major felony crime in housing developments
Fy11
4,406
Fy12
4,771
Fy13
5,018
Fy14
5,328
Fy15
4,858
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Up
NYPD
Agency: NYPD • Mmr Goal: 1a • Critical: TRUE
Agency
NYPD
Mmr Goal
1a
Critical
TRUE
Performance Indicator
School safety - Major felony crime
Fy11
801
Fy12
812
Fy13
699
Fy14
654
Fy15
614
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Down
FDNY
Agency: FDNY • Mmr Goal: 1c • Critical: TRUE
Agency
FDNY
Mmr Goal
1c
Critical
TRUE
Performance Indicator
Firefighter injuries
Fy11
11,210
Fy12
10,738
Fy13
9,273
Fy14
8,663
Fy15
8,926
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Down
FDNY
Agency: FDNY • Mmr Goal: 1a • Critical: TRUE
Agency
FDNY
Mmr Goal
1a
Critical
TRUE
Performance Indicator
Structural fires
Fy11
26,432
Fy12
25,254
Fy13
25,278
Fy14
25,902
Fy15
27,189
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Neutral
DOB
Agency: DOB • Mmr Goal: 2c • Critical: TRUE
Agency
DOB
Mmr Goal
2c
Critical
TRUE
Performance Indicator
Construction-related injuries
Fy11
128
Fy12
187
Fy13
187
Fy14
212
Fy15
324
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Up
NYPD
Agency: NYPD • Mmr Goal: 1a • Critical: TRUE
Agency
NYPD
Mmr Goal
1a
Critical
TRUE
Performance Indicator
- Robbery
Fy11
19,495
Fy12
20,291
Fy13
19,319
Fy14
18,208
Fy15
16,428
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Down
DOT
Agency: DOT • Mmr Goal: 3a • Critical: TRUE
Agency
DOT
Mmr Goal
3a
Critical
TRUE
Performance Indicator
In-season cycling index
Fy11
362
Fy12
390
Fy13
388
Fy14
422
Fy15
437
Tgt15
Up
Tgt16
Up
Desired Direction
Up
5 Yr Trend
Up
NYPD
Agency: NYPD • Mmr Goal: 2a • Critical: TRUE
Agency
NYPD
Mmr Goal
2a
Critical
TRUE
Performance Indicator
Traffic fatalities (bicyclists/pedestrians)
Fy11
158
Fy12
176
Fy13
168
Fy14
172
Fy15
159
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Neutral
DOT
Agency: DOT • Mmr Goal: 2a • Critical: TRUE
Agency
DOT
Mmr Goal
2a
Critical
TRUE
Performance Indicator
Overall traffic crashes
Fy11
203,766
Fy12
200,867
Fy13
200,188
Fy14
205,066
Fy15
209,729
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Neutral
DHS
Agency: DHS • Mmr Goal: 2b • Critical: TRUE
Agency
DHS
Mmr Goal
2b
Critical
TRUE
Performance Indicator
Critical incidents in the families with children shelter system, per 1,000 residents
Fy11
0.3
Fy12
1.1
Fy13
1.2
Fy14
1.4
Fy15
1
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Up
DHS
Agency: DHS • Mmr Goal: 2b • Critical: TRUE
Agency
DHS
Mmr Goal
2b
Critical
TRUE
Performance Indicator
Critical incidents in the adult shelter system, per 1,000 residents
Fy11
0.1
Fy12
0.3
Fy13
0.5
Fy14
0.7
Fy15
0.8
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Up
LAW
Agency: LAW • Mmr Goal: 1a • Critical: TRUE
Agency
LAW
Mmr Goal
1a
Critical
TRUE
Performance Indicator
Total citywide payout for judgments and claims ($000)
Fy11
$560,852
Fy12
$506,048
Fy13
$490,175
Fy14
$579,899
Fy15
$608,500
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Up
BIC
Agency: BIC • Mmr Goal: 1b • Critical: TRUE
Agency
BIC
Mmr Goal
1b
Critical
TRUE
Performance Indicator
Average time to approve waste hauling applications (days) - Renewal
Fy11
127
Fy12
203
Fy13
166
Fy14
94
Fy15
234
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Up
DOHMH
Agency: DOHMH • Mmr Goal: 4a • Critical: TRUE
Agency
DOHMH
Mmr Goal
4a
Critical
TRUE
Performance Indicator
Deaths from unintentional drug overdose (CY)
Fy11
555
Fy12
651
Fy13
725
Fy14
786
Fy15
793
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Up
DOE
Agency: DOE • Mmr Goal: 5a • Critical: TRUE
Agency
DOE
Mmr Goal
5a
Critical
TRUE
Performance Indicator
School safety - Seven major felony crimes
Fy11
801
Fy12
812
Fy13
699
Fy14
654
Fy15
614
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Down
DOC
Agency: DOC • Mmr Goal: 1b • Critical: TRUE
Agency
DOC
Mmr Goal
1b
Critical
TRUE
Performance Indicator
Department use of force incidents with serious injury (rate per 1,000 ADP)
Fy11
NA
Fy12
1
Fy13
0.92
Fy14
1.18
Fy15
1.14
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
NA
HRA
Agency: HRA • Mmr Goal: 2a • Critical: TRUE
Agency
HRA
Mmr Goal
2a
Critical
TRUE
Performance Indicator
Family cases engaged in training or education in accordance with New York City guidelines (%)
Fy11
NA
Fy12
NA
Fy13
23.7%
Fy14
24.3%
Fy15
25.5%
Tgt15
Up
Tgt16
Up
Desired Direction
Up
5 Yr Trend
NA
NYPD
Agency: NYPD • Mmr Goal: 1a • Critical: TRUE
Agency
NYPD
Mmr Goal
1a
Critical
TRUE
Performance Indicator
Major felony crime in transit system
Fy11
2,321
Fy12
2,741
Fy13
2,535
Fy14
2,488
Fy15
2,283
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Neutral
NYCHA
Agency: NYCHA • Mmr Goal: 2c • Critical: TRUE
Agency
NYCHA
Mmr Goal
2c
Critical
TRUE
Performance Indicator
Major felony crimes in public housing developments
Fy11
4,406
Fy12
4,771
Fy13
5,018
Fy14
5,328
Fy15
4,858
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Up
HRA
Agency: HRA • Mmr Goal: 2a • Critical: TRUE
Agency
HRA
Mmr Goal
2a
Critical
TRUE
Performance Indicator
Clients whom HRA helped obtain employment (000)
Fy11
NA
Fy12
NA
Fy13
NA
Fy14
48.1
Fy15
46.6
Tgt15
Up
Tgt16
Up
Desired Direction
Up
5 Yr Trend
NA
DHS
Agency: DHS • Mmr Goal: 2b • Critical: TRUE
Agency
DHS
Mmr Goal
2b
Critical
TRUE
Performance Indicator
Critical incidents in the adult family shelter system, per 1,000 residents
Fy11
1.6
Fy12
0.8
Fy13
2.5
Fy14
3.3
Fy15
2
Tgt15
Down
Tgt16
Down
Desired Direction
Down
5 Yr Trend
Up
DOE
Agency: DOE • Mmr Goal: 2b • Critical: TRUE
Agency
DOE
Mmr Goal
2b
Critical
TRUE
Performance Indicator
Students with disabilities in cohort graduating from high school in 6 years (%) (NYSED)
Fy11
39.4%
Fy12
40.0%
Fy13
NA
Fy14
NA
Fy15
NA
Tgt15
Up
Tgt16
Up
Desired Direction
Up
5 Yr Trend
NA
HRA
Agency: HRA • Mmr Goal: 2a • Critical: TRUE
Agency
HRA
Mmr Goal
2a
Critical
TRUE
Performance Indicator
Safety Net Assistance (SNA) cases engaged in training or education in accordance with New York City guidelines (%)
Fy11
NA
Fy12
NA
Fy13
16.2%
Fy14
19.0%
Fy15
20.7%
Tgt15
Up
Tgt16
Up
Desired Direction
Up
5 Yr Trend
NA
EDC
Agency: EDC • Mmr Goal: 3a • Critical: TRUE
Agency
EDC
Mmr Goal
3a
Critical
TRUE
Performance Indicator
Businesses serviced by industry-focused programmatic initiatives
