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FY2015 MMR Agency Performance Indicators

NYC agency performance indicators from the Mayor's Management Report (MMR)
Use ‘CSV for Excel’ when downloading this dataset and then sort in alphabetical order by Agency.

City Government Mayor's Office of Operations (OPS) Dataset fxdy-q85h 13 fields
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Dataset fields
Showing 50 real records
DCAS
Agency: DCAS • Mmr Goal: 1b • Critical: TRUE
Agency
DCAS
Mmr Goal
1b
Critical
TRUE
Performance Indicator
New hires - Hispanic (%)
Fy11
NA
Fy12
19.6%
Fy13
19.2%
Fy14
19.4%
Fy15
19.8%
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
NA
DCAS
Agency: DCAS • Mmr Goal: 1b • Critical: TRUE
Agency
DCAS
Mmr Goal
1b
Critical
TRUE
Performance Indicator
New hires - Asian/Pacific Islander (%)
Fy11
NA
Fy12
6.2%
Fy13
6.2%
Fy14
6.7%
Fy15
7.0%
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
NA
DCAS
Agency: DCAS • Mmr Goal: 1b • Critical: TRUE
Agency
DCAS
Mmr Goal
1b
Critical
TRUE
Performance Indicator
New hires - Native American (%)
Fy11
NA
Fy12
0.3%
Fy13
0.4%
Fy14
0.4%
Fy15
0.4%
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
NA
DCAS
Agency: DCAS • Mmr Goal: 1b • Critical: FALSE
Agency
DCAS
Mmr Goal
1b
Critical
FALSE
Performance Indicator
New hires - Unspecified (%)
Fy11
NA
Fy12
8.8%
Fy13
9.7%
Fy14
11.6%
Fy15
7.9%
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
NA
DCAS
Agency: DCAS • Mmr Goal: 1b • Critical: TRUE
Agency
DCAS
Mmr Goal
1b
Critical
TRUE
Performance Indicator
New hires - Male (%)
Fy11
NA
Fy12
50.9%
Fy13
55.5%
Fy14
57.1%
Fy15
53.6%
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
NA
DCAS
Agency: DCAS • Mmr Goal: 1b • Critical: TRUE
Agency
DCAS
Mmr Goal
1b
Critical
TRUE
Performance Indicator
New hires - Female (%)
Fy11
NA
Fy12
49.1%
Fy13
44.5%
Fy14
42.8%
Fy15
46.4%
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
NA
DCAS
Agency: DCAS • Mmr Goal: 1c • Critical: TRUE
Agency
DCAS
Mmr Goal
1c
Critical
TRUE
Performance Indicator
Exams administered on schedule (%)
Fy11
100%
Fy12
100%
Fy13
100%
Fy14
100%
Fy15
100%
Tgt15
100%
Tgt16
100%
Desired Direction
Up
5 Yr Trend
Neutral
DCAS
Agency: DCAS • Mmr Goal: 1c • Critical: FALSE
Agency
DCAS
Mmr Goal
1c
Critical
FALSE
Performance Indicator
Median time from exam administration to list establishment (days)
Fy11
326
Fy12
489
Fy13
344
Fy14
441
Fy15
406
Tgt15
360
Tgt16
360
Desired Direction
Down
5 Yr Trend
Up
DCAS
Agency: DCAS • Mmr Goal: 1d • Critical: TRUE
Agency
DCAS
Mmr Goal
1d
Critical
TRUE
Performance Indicator
Average rating for professional development training sessions (%)
Fy11
90%
Fy12
88%
Fy13
88%
Fy14
88%
Fy15
88%
Tgt15
88%
Tgt16
88%
Desired Direction
Up
5 Yr Trend
Neutral
DCAS
Agency: DCAS • Mmr Goal: 1d • Critical: TRUE
Agency
DCAS
Mmr Goal
1d
Critical
TRUE
Performance Indicator
City employees attending training sessions
Fy11
13,207
Fy12
15,177
Fy13
17,057
Fy14
20,052
Fy15
25,973
Tgt15
15,000
Tgt16
25,000
Desired Direction
Up
5 Yr Trend
Up
DCAS
Agency: DCAS • Mmr Goal: 2a • Critical: TRUE
Agency
DCAS
Mmr Goal
2a
Critical
TRUE
Performance Indicator
Average building cleanliness and condition rating for DCAS-managed office buildings (%)
Fy11
69%
Fy12
66%
Fy13
69%
Fy14
70%
Fy15
69%
Tgt15
70%
Tgt16
70%
Desired Direction
Up
5 Yr Trend
Neutral
DCAS
Agency: DCAS • Mmr Goal: 2a • Critical: FALSE
Agency
DCAS
Mmr Goal
2a
Critical
FALSE
Performance Indicator
CORE customer experience rating of facilities (0-100)
Fy11
86
Fy12
78
Fy13
90
Fy14
96
Fy15
94
Tgt15
78
Tgt16
89
Desired Direction
Up
5 Yr Trend
Up
DCAS
Agency: DCAS • Mmr Goal: 2b • Critical: TRUE
Agency
DCAS
Mmr Goal
2b
Critical
TRUE
Performance Indicator
Average time to complete in-house trade shop work orders (days)
Fy11
8.2
Fy12
7.6
Fy13
8.2
Fy14
4.3
Fy15
4.2
Tgt15
7
Tgt16
7
Desired Direction
Down
5 Yr Trend
Down
DCAS
Agency: DCAS • Mmr Goal: 2b • Critical: TRUE
Agency
DCAS
Mmr Goal
2b
Critical
TRUE
Performance Indicator
In-house trade shop work orders completed within 30 days (%)
Fy11
80%
Fy12
75%
Fy13
64%
Fy14
69%
Fy15
70%
Tgt15
75%
Tgt16
75%
Desired Direction
Up
5 Yr Trend
Down
DCAS
Agency: DCAS • Mmr Goal: 2c • Critical: TRUE
Agency
DCAS
Mmr Goal
2c
Critical
TRUE
Performance Indicator
Average square feet of office space per employee
Fy11
268
Fy12
280
Fy13
280
Fy14
262
Fy15
261
Tgt15
280
Tgt16
280
Desired Direction
Down
5 Yr Trend
Neutral
DCAS
Agency: DCAS • Mmr Goal: 2c • Critical: FALSE
Agency
DCAS
Mmr Goal
2c
Critical
FALSE
Performance Indicator
Vacant desks (%)
Fy11
14%
Fy12
15%
Fy13
15%
Fy14
13%
Fy15
14%
Tgt15
*
Tgt16
*
Desired Direction
Down
5 Yr Trend
Neutral
DCAS
Agency: DCAS • Mmr Goal: 3a • Critical: TRUE
Agency
DCAS
Mmr Goal
3a
Critical
TRUE
Performance Indicator
Lease revenue generated ($000)
Fy11
$65,553
Fy12
$66,900
Fy13
$69,602
Fy14
$64,979
Fy15
$55,484
Tgt15
$41,897
Tgt16
$41,897
Desired Direction
Neutral
5 Yr Trend
Down
DCAS
Agency: DCAS • Mmr Goal: 3a • Critical: TRUE
Agency
DCAS
Mmr Goal
3a
Critical
TRUE
Performance Indicator
Revenue generated from the sale of surplus goods ($000)
Fy11
$13,312
Fy12
$9,315
Fy13
$9,765
Fy14
$9,559
Fy15
$10,515
Tgt15
$6,892
Tgt16
$6,892
Desired Direction
Neutral
5 Yr Trend
Down
DCAS
Agency: DCAS • Mmr Goal: 3a • Critical: TRUE
Agency
DCAS
Mmr Goal
3a
Critical
TRUE
Performance Indicator
- Revenue generated from auto auctions ($000)
Fy11
$7,560
Fy12
$4,997
Fy13
$7,785
Fy14
$7,617
Fy15
$6,254
Tgt15
$4,692
Tgt16
$4,692
Desired Direction
Neutral
5 Yr Trend
Neutral
DCAS
Agency: DCAS • Mmr Goal: 3a • Critical: FALSE
Agency
DCAS
Mmr Goal
3a
Critical
FALSE
Performance Indicator
Real estate auction bids received ($000)
Fy11
NA
Fy12
$5,600
Fy13
NA
Fy14
$17,500
Fy15
NA
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
NA
DCAS
Agency: DCAS • Mmr Goal: 4a • Critical: TRUE
Agency
DCAS
Mmr Goal
4a
Critical
TRUE
Performance Indicator
Average number of bidders per bid
Fy11
4.6
Fy12
3.3
Fy13
3
Fy14
3.3
Fy15
3.4
Tgt15
3.4
Tgt16
3.4
Desired Direction
Neutral
5 Yr Trend
Down
DCAS
Agency: DCAS • Mmr Goal: 4a • Critical: FALSE
Agency
DCAS
Mmr Goal
4a
Critical
FALSE
Performance Indicator
Average time to process a purchase order (days)
Fy11
1.4
Fy12
0.7
Fy13
0.6
Fy14
0.7
Fy15
0.8
Tgt15
*
Tgt16
*
Desired Direction
Down
5 Yr Trend
Down
DCAS
Agency: DCAS • Mmr Goal: 4b • Critical: FALSE
Agency
DCAS
Mmr Goal
4b
Critical
FALSE
Performance Indicator
Value of goods and services purchased ($000,000)
Fy11
$1,020.0
Fy12
$886.4
Fy13
$1,118.0
Fy14
$1,191.3
Fy15
$1,168.6
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Up
DCAS
Agency: DCAS • Mmr Goal: 4b • Critical: FALSE
Agency
DCAS
Mmr Goal
4b
Critical
FALSE
Performance Indicator
- Value of Central Storehouse inventory ($000)
Fy11
$26,300
Fy12
$25,200
Fy13
$24,500
Fy14
$24,000
Fy15
$23,370
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Down
DCAS
Agency: DCAS • Mmr Goal: 5a • Critical: FALSE
Agency
DCAS
Mmr Goal
5a
Critical
FALSE
Performance Indicator
Total energy purchased (British Thermal Units) (trillions)
Fy11
29.2
Fy12
26.2
Fy13
27.5
Fy14
28.9
Fy15
29.5
Tgt15
*
Tgt16
*
Desired Direction
Down
5 Yr Trend
Neutral
DCAS
Agency: DCAS • Mmr Goal: 5a • Critical: FALSE
Agency
DCAS
Mmr Goal
5a
Critical
FALSE
Performance Indicator
- Electricity purchased (kilowatt hours) (billions)
Fy11
4.3
Fy12
4.2
Fy13
4.2
Fy14
4.3
Fy15
4.3
Tgt15
*
Tgt16
*
Desired Direction
Down
5 Yr Trend
Neutral
DCAS
Agency: DCAS • Mmr Goal: 5b • Critical: TRUE
Agency
DCAS
Mmr Goal
5b
Critical
TRUE
Performance Indicator
Estimated annual avoided energy cost from energy projects ($000,000)
Fy11
$1.11
Fy12
$2.57
Fy13
$1.84
Fy14
$2.19
Fy15
$9.92
Tgt15
$2.31
Tgt16
$0.67
Desired Direction
Up
5 Yr Trend
Up
DCAS
Agency: DCAS • Mmr Goal: 5b • Critical: TRUE
Agency
DCAS
Mmr Goal
5b
Critical
TRUE
Performance Indicator
Estimated reduction in greenhouse gas emissions from energy projects (metric tons)
Fy11
2,654
Fy12
7,021
Fy13
4,115
Fy14
6,621
Fy15
24,279
Tgt15
7,000
Tgt16
1,247
Desired Direction
Up
5 Yr Trend
Up
DCAS
Agency: DCAS • Mmr Goal: 5b • Critical: FALSE
Agency
DCAS
Mmr Goal
5b
Critical
FALSE
Performance Indicator
Energy retrofit/conservation projects completed
Fy11
20
Fy12
54
Fy13
27
Fy14
21
Fy15
13
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Down
DCAS
Agency: DCAS • Mmr Goal: 5b • Critical: FALSE
Agency
DCAS
Mmr Goal
5b
Critical
FALSE
Performance Indicator
Energy Efficiency Reports (EER) completed
Fy11
50
Fy12
101
Fy13
87
Fy14
70
Fy15
145
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Up
DCAS
Agency: DCAS • Mmr Goal: 6a • Critical: TRUE
Agency
DCAS
Mmr Goal
6a
Critical
TRUE
Performance Indicator
Hybrid or alternative fuel vehicles in the citywide fleet (%)
Fy11
27%
Fy12
28%
Fy13
41%
Fy14
57%
Fy15
57%
Tgt15
55%
Tgt16
55%
Desired Direction
Up
5 Yr Trend
Up
DCAS
Agency: DCAS • Mmr Goal: 6a • Critical: FALSE
Agency
DCAS
Mmr Goal
6a
Critical
FALSE
Performance Indicator
- Hybrid or alternative fuel vehicles in the DCAS-managed fleet (%)
Fy11
NA
Fy12
NA
Fy13
41%
Fy14
56%
Fy15
66%
Tgt15
*
Tgt16
60%
Desired Direction
Up
5 Yr Trend
NA
DCAS
Agency: DCAS • Mmr Goal: 6a • Critical: FALSE
Agency
DCAS
Mmr Goal
6a
Critical
FALSE
Performance Indicator
Vehicles with highest emission ratings purchased pursuant to Local Law 38 in the citywide fleet (%)
Fy11
93%
Fy12
98%
Fy13
94%
Fy14
99%
Fy15
98%
Tgt15
95%
Tgt16
95%
Desired Direction
Up
5 Yr Trend
Neutral
DCAS
Agency: DCAS • Mmr Goal: 6a • Critical: FALSE
Agency
DCAS
Mmr Goal
6a
Critical
FALSE
Performance Indicator
- Vehicles with highest emission ratings purchased pursuant to Local Law 38 in DCAS-managed fleet (%)
Fy11
NA
Fy12
NA
Fy13
94%
Fy14
99%
Fy15
96%
Tgt15
*
Tgt16
95%
Desired Direction
Up
5 Yr Trend
NA
DCAS
Agency: DCAS • Mmr Goal: 6b • Critical: TRUE
Agency
DCAS
Mmr Goal
6b
Critical
TRUE
Performance Indicator
Fleet in-service rate citywide (%)
Fy11
NA
Fy12
NA
Fy13
91%
Fy14
90%
Fy15
90%
Tgt15
90%
Tgt16
90%
Desired Direction
Up
5 Yr Trend
NA
DCAS
Agency: DCAS • Mmr Goal: 6b • Critical: FALSE
Agency
DCAS
Mmr Goal
6b
Critical
FALSE
Performance Indicator
- Fleet in-service rate for DCAS-managed fleet (%)
Fy11
NA
Fy12
NA
Fy13
98%
Fy14
98%
Fy15
98%
Tgt15
*
Tgt16
97%
Desired Direction
Up
5 Yr Trend
NA
DCAS
Agency: DCAS • Mmr Goal: 7a • Critical: FALSE
Agency
DCAS
Mmr Goal
7a
Critical
FALSE
Performance Indicator
Collisions involving City vehicles citywide
Fy11
NA
Fy12
NA
Fy13
NA
Fy14
5,886
Fy15
5,726
Tgt15
*
Tgt16
*
Desired Direction
Down
5 Yr Trend
NA
DCAS
Agency: DCAS • Mmr Goal: 7a • Critical: FALSE
Agency
DCAS
Mmr Goal
7a
Critical
FALSE
Performance Indicator
- Collisions involving City vehicles in the DCAS-managed fleet
Fy11
NA
Fy12
NA
Fy13
NA
Fy14
402
Fy15
449
Tgt15
*
Tgt16
*
Desired Direction
Down
5 Yr Trend
NA
DCAS
Agency: DCAS • Mmr Goal: 7a • Critical: FALSE
Agency
DCAS
Mmr Goal
7a
Critical
FALSE
Performance Indicator
Workplace injuries reported
Fy11
NA
Fy12
68
Fy13
64
Fy14
38
Fy15
57
Tgt15
*
Tgt16
*
Desired Direction
Down
5 Yr Trend
NA
DCAS
Agency: DCAS • Mmr Goal: 7a • Critical: FALSE
Agency
DCAS
Mmr Goal
7a
Critical
FALSE
Performance Indicator
Accidents involving the public in DCAS-managed properties
Fy11
16
Fy12
35
Fy13
17
Fy14
18
Fy15
18
Tgt15
*
Tgt16
*
Desired Direction
Down
5 Yr Trend
Down
DCAS
Agency: DCAS • Mmr Goal: 7a • Critical: FALSE
Agency
DCAS
Mmr Goal
7a
Critical
FALSE
Performance Indicator
Average cost of training per employee ($)
Fy11
$195
Fy12
$253
Fy13
$225
Fy14
$215
Fy15
$163
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Down
DCAS
Agency: DCAS • Mmr Goal: 7a • Critical: FALSE
Agency
DCAS
Mmr Goal
7a
Critical
FALSE
Performance Indicator
Average cost of cleaning per square foot ($)
Fy11
$2.90
Fy12
$2.80
Fy13
$2.80
Fy14
$2.90
Fy15
$2.90
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Neutral
DCAS
Agency: DCAS • Mmr Goal: 8a • Critical: FALSE
Agency
DCAS
Mmr Goal
8a
Critical
FALSE
Performance Indicator
Letters responded to in 14 days (%)
Fy11
61%
Fy12
47%
Fy13
77%
Fy14
54%
Fy15
50%
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Neutral
DCAS
Agency: DCAS • Mmr Goal: 8a • Critical: FALSE
Agency
DCAS
Mmr Goal
8a
Critical
FALSE
Performance Indicator
E-mails responded to in 14 days (%)
Fy11
87%
Fy12
79%
Fy13
89%
Fy14
80%
Fy15
74%
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Down
DCAS
Agency: DCAS • Mmr Goal: 8a • Critical: FALSE
Agency
DCAS
Mmr Goal
8a
Critical
FALSE
Performance Indicator
Completed requests for interpretation
Fy11
3
Fy12
3
Fy13
0
Fy14
0
Fy15
0
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Down
DCAS
Agency: DCAS • Mmr Goal: 8a • Critical: FALSE
Agency
DCAS
Mmr Goal
8a
Critical
FALSE
Performance Indicator
Average wait time to speak with a customer service agent (minutes)
Fy11
1:30
Fy12
1:25
Fy13
1:15
Fy14
1:09
Fy15
1:00
Tgt15
*
Tgt16
*
Desired Direction
Down
5 Yr Trend
Down
DCLA
Agency: DCLA • Mmr Goal: 1a • Critical: FALSE
Agency
DCLA
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Operating support payments made to Cultural Institutions Group by the 5th day of each month (%)
Fy11
100%
Fy12
100%
Fy13
100%
Fy14
100%
Fy15
100%
Tgt15
100%
Tgt16
100%
Desired Direction
Up
5 Yr Trend
Neutral
DCLA
Agency: DCLA • Mmr Goal: 1a • Critical: TRUE
Agency
DCLA
Mmr Goal
1a
Critical
TRUE
Performance Indicator
Average days to issue initial Cultural Development Fund CDF) payments after complying with all City requirements
Fy11
7
Fy12
6
Fy13
6
Fy14
8
Fy15
11
Tgt15
7
Tgt16
14
Desired Direction
Down
5 Yr Trend
Up
DCLA
Agency: DCLA • Mmr Goal: 1a • Critical: TRUE
Agency
DCLA
Mmr Goal
1a
Critical
TRUE
Performance Indicator
Average days to issue final CDF payments
Fy11
4
Fy12
4
Fy13
4
Fy14
5
Fy15
4
Tgt15
5
Tgt16
5
Desired Direction
Down
5 Yr Trend
Up
DCLA
Agency: DCLA • Mmr Goal: 1a • Critical: FALSE
Agency
DCLA
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Total financial support provided to qualifying organizations ($000,000)
Fy11
$137.2
Fy12
$140.3
Fy13
$139.3
Fy14
$144.3
Fy15
$152.6
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Up
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