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FY2015 MMR Agency Performance Indicators

NYC agency performance indicators from the Mayor's Management Report (MMR)
Use ‘CSV for Excel’ when downloading this dataset and then sort in alphabetical order by Agency.

City Government Mayor's Office of Operations (OPS) Dataset fxdy-q85h 13 fields
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Dataset fields
Showing 50 real records
DCLA
Agency: DCLA • Mmr Goal: 1b • Critical: FALSE
Agency
DCLA
Mmr Goal
1b
Critical
FALSE
Performance Indicator
Capital projects authorized to proceed
Fy11
71
Fy12
69
Fy13
69
Fy14
45
Fy15
41
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Down
DCLA
Agency: DCLA • Mmr Goal: 1b • Critical: TRUE
Agency
DCLA
Mmr Goal
1b
Critical
TRUE
Performance Indicator
Capital projects initiated (%)
Fy11
99%
Fy12
67%
Fy13
63%
Fy14
42%
Fy15
85%
Tgt15
66%
Tgt16
66%
Desired Direction
Up
5 Yr Trend
Down
DCLA
Agency: DCLA • Mmr Goal: 1c • Critical: FALSE
Agency
DCLA
Mmr Goal
1c
Critical
FALSE
Performance Indicator
Schools, non-profits and City/State agencies served by Materials for the Arts (MFTA)
Fy11
1,851
Fy12
1,901
Fy13
1,884
Fy14
2,025
Fy15
2,105
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Up
DCLA
Agency: DCLA • Mmr Goal: 1c • Critical: TRUE
Agency
DCLA
Mmr Goal
1c
Critical
TRUE
Performance Indicator
MFTA transactions
Fy11
5,276
Fy12
5,550
Fy13
5,653
Fy14
5,995
Fy15
6,021
Tgt15
5,300
Tgt16
5,300
Desired Direction
Up
5 Yr Trend
Up
DCLA
Agency: DCLA • Mmr Goal: 2a • Critical: FALSE
Agency
DCLA
Mmr Goal
2a
Critical
FALSE
Performance Indicator
Total visitors to the Cultural Institutions Group (000)
Fy11
18,743
Fy12
20,188
Fy13
20,264
Fy14
20,957
Fy15
21,609
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Up
DCLA
Agency: DCLA • Mmr Goal: 2a • Critical: FALSE
Agency
DCLA
Mmr Goal
2a
Critical
FALSE
Performance Indicator
- Visitors using free admission and/or tickets (%)
Fy11
16%
Fy12
21%
Fy13
22%
Fy14
26%
Fy15
26%
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Up
DCLA
Agency: DCLA • Mmr Goal: 3a • Critical: FALSE
Agency
DCLA
Mmr Goal
3a
Critical
FALSE
Performance Indicator
Emails responded to in 14 days (%)
Fy11
NA
Fy12
88%
Fy13
86%
Fy14
90%
Fy15
92%
Tgt15
88%
Tgt16
88%
Desired Direction
Up
5 Yr Trend
NA
DCLA
Agency: DCLA • Mmr Goal: 3a • Critical: FALSE
Agency
DCLA
Mmr Goal
3a
Critical
FALSE
Performance Indicator
Letters responded to in 14 days (%)
Fy11
NA
Fy12
61%
Fy13
87%
Fy14
100%
Fy15
100%
Tgt15
80%
Tgt16
90%
Desired Direction
Up
5 Yr Trend
NA
DCP
Agency: DCP • Mmr Goal: 1a • Critical: FALSE
Agency
DCP
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Economic development and housing proposals completed and presented to the public
Fy11
9
Fy12
11
Fy13
16
Fy14
10
Fy15
29
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Up
DCP
Agency: DCP • Mmr Goal: 1a • Critical: FALSE
Agency
DCP
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Neighborhood enhancement proposals completed and presented to the public
Fy11
8
Fy12
4
Fy13
13
Fy14
8
Fy15
30
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Up
DCP
Agency: DCP • Mmr Goal: 2a • Critical: FALSE
Agency
DCP
Mmr Goal
2a
Critical
FALSE
Performance Indicator
Planning information and policy analysis initiatives presented to the public
Fy11
NA
Fy12
NA
Fy13
NA
Fy14
87
Fy15
85
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
NA
DCP
Agency: DCP • Mmr Goal: 3a • Critical: FALSE
Agency
DCP
Mmr Goal
3a
Critical
FALSE
Performance Indicator
Zoning actions (simple) certified/referred
Fy11
NA
Fy12
NA
Fy13
NA
Fy14
41
Fy15
59
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
NA
DCP
Agency: DCP • Mmr Goal: 3a • Critical: TRUE
Agency
DCP
Mmr Goal
3a
Critical
TRUE
Performance Indicator
- Certified/referred within 12 months (%)
Fy11
NA
Fy12
NA
Fy13
NA
Fy14
93%
Fy15
73%
Tgt15
70%
Tgt16
70%
Desired Direction
Up
5 Yr Trend
NA
DCP
Agency: DCP • Mmr Goal: 3a • Critical: FALSE
Agency
DCP
Mmr Goal
3a
Critical
FALSE
Performance Indicator
Zoning actions (complex) certified/referred
Fy11
NA
Fy12
NA
Fy13
NA
Fy14
38
Fy15
40
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
NA
DCP
Agency: DCP • Mmr Goal: 3a • Critical: TRUE
Agency
DCP
Mmr Goal
3a
Critical
TRUE
Performance Indicator
- Certified/referred within 15 months (%)
Fy11
NA
Fy12
NA
Fy13
NA
Fy14
68%
Fy15
63%
Tgt15
70%
Tgt16
70%
Desired Direction
Up
5 Yr Trend
NA
DCP
Agency: DCP • Mmr Goal: 3a • Critical: FALSE
Agency
DCP
Mmr Goal
3a
Critical
FALSE
Performance Indicator
City projects (non-zoning) certified/referred
Fy11
NA
Fy12
NA
Fy13
NA
Fy14
62
Fy15
47
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
NA
DCP
Agency: DCP • Mmr Goal: 3a • Critical: TRUE
Agency
DCP
Mmr Goal
3a
Critical
TRUE
Performance Indicator
- Certified/referred within 6 months (%)
Fy11
NA
Fy12
NA
Fy13
NA
Fy14
87%
Fy15
70%
Tgt15
70%
Tgt16
70%
Desired Direction
Up
5 Yr Trend
NA
DCP
Agency: DCP • Mmr Goal: 3a • Critical: FALSE
Agency
DCP
Mmr Goal
3a
Critical
FALSE
Performance Indicator
Renewals and natural area approvals certified/referred
Fy11
NA
Fy12
NA
Fy13
NA
Fy14
133
Fy15
117
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
NA
DCP
Agency: DCP • Mmr Goal: 3a • Critical: TRUE
Agency
DCP
Mmr Goal
3a
Critical
TRUE
Performance Indicator
- Certified/referred within 6 months (%)
Fy11
NA
Fy12
NA
Fy13
NA
Fy14
73%
Fy15
63%
Tgt15
70%
Tgt16
70%
Desired Direction
Up
5 Yr Trend
NA
DCP
Agency: DCP • Mmr Goal: 4a • Critical: FALSE
Agency
DCP
Mmr Goal
4a
Critical
FALSE
Performance Indicator
Emails responded to in 14 days (%)
Fy11
96%
Fy12
75%
Fy13
81%
Fy14
87%
Fy15
90%
Tgt15
85%
Tgt16
85%
Desired Direction
Up
5 Yr Trend
Neutral
DCP
Agency: DCP • Mmr Goal: 4a • Critical: FALSE
Agency
DCP
Mmr Goal
4a
Critical
FALSE
Performance Indicator
Letters responded to in 14 days (%)
Fy11
70%
Fy12
52%
Fy13
44%
Fy14
44%
Fy15
64%
Tgt15
50%
Tgt16
50%
Desired Direction
Up
5 Yr Trend
Down
DCP
Agency: DCP • Mmr Goal: 4a • Critical: FALSE
Agency
DCP
Mmr Goal
4a
Critical
FALSE
Performance Indicator
Completed customer requests for interpretation
Fy11
3
Fy12
1
Fy13
4
Fy14
1
Fy15
2
Tgt15
*
Tgt16
*
Desired Direction
Neutral
5 Yr Trend
Down
DCP
Agency: DCP • Mmr Goal: 4a • Critical: FALSE
Agency
DCP
Mmr Goal
4a
Critical
FALSE
Performance Indicator
CORE customer experience rating (0 - 100)
Fy11
81
Fy12
83
Fy13
88
Fy14
89
Fy15
92
Tgt15
80
Tgt16
80
Desired Direction
Up
5 Yr Trend
Up
DDC
Agency: DDC • Mmr Goal: 1a • Critical: FALSE
Agency
DDC
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Design projects completed
Fy11
127
Fy12
141
Fy13
127
Fy14
128
Fy15
179
Tgt15
153
Tgt16
146
Desired Direction
Neutral
5 Yr Trend
Up
DDC
Agency: DDC • Mmr Goal: 1a • Critical: FALSE
Agency
DDC
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Total design projects completed early/on time (%)
Fy11
95%
Fy12
90%
Fy13
87%
Fy14
86%
Fy15
84%
Tgt15
88%
Tgt16
88%
Desired Direction
Up
5 Yr Trend
Down
DDC
Agency: DDC • Mmr Goal: 1a • Critical: TRUE
Agency
DDC
Mmr Goal
1a
Critical
TRUE
Performance Indicator
- Completed early/on time: Infrastructure (%)
Fy11
99%
Fy12
91%
Fy13
83%
Fy14
85%
Fy15
84%
Tgt15
88%
Tgt16
88%
Desired Direction
Up
5 Yr Trend
Down
DDC
Agency: DDC • Mmr Goal: 1a • Critical: TRUE
Agency
DDC
Mmr Goal
1a
Critical
TRUE
Performance Indicator
- Completed early/on time: Public buildings (%)
Fy11
91%
Fy12
89%
Fy13
90%
Fy14
87%
Fy15
84%
Tgt15
88%
Tgt16
88%
Desired Direction
Up
5 Yr Trend
Neutral
DDC
Agency: DDC • Mmr Goal: 1a • Critical: FALSE
Agency
DDC
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Construction projects completed
Fy11
91
Fy12
111
Fy13
117
Fy14
118
Fy15
125
Tgt15
123
Tgt16
102
Desired Direction
Neutral
5 Yr Trend
Up
DDC
Agency: DDC • Mmr Goal: 1a • Critical: FALSE
Agency
DDC
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Total construction projects completed early/on time (%)
Fy11
86%
Fy12
84%
Fy13
81%
Fy14
81%
Fy15
84%
Tgt15
82%
Tgt16
82%
Desired Direction
Up
5 Yr Trend
Neutral
DDC
Agency: DDC • Mmr Goal: 1a • Critical: TRUE
Agency
DDC
Mmr Goal
1a
Critical
TRUE
Performance Indicator
- Completed early/on time: Infrastructure (%)
Fy11
83%
Fy12
87%
Fy13
81%
Fy14
87%
Fy15
88%
Tgt15
82%
Tgt16
82%
Desired Direction
Up
5 Yr Trend
Neutral
DDC
Agency: DDC • Mmr Goal: 1a • Critical: TRUE
Agency
DDC
Mmr Goal
1a
Critical
TRUE
Performance Indicator
- Completed early/on time: Public buildings (%)
Fy11
88%
Fy12
81%
Fy13
82%
Fy14
76%
Fy15
83%
Tgt15
82%
Tgt16
82%
Desired Direction
Up
5 Yr Trend
Neutral
DDC
Agency: DDC • Mmr Goal: 1a • Critical: FALSE
Agency
DDC
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Average cost change for all completed consultant design and construction supervision projects (excluding programmatic scope changes) (%)
Fy11
1.2%
Fy12
1.1%
Fy13
2.0%
Fy14
2.7%
Fy15
2.6%
Tgt15
3.0%
Tgt16
3.0%
Desired Direction
Down
5 Yr Trend
Up
DDC
Agency: DDC • Mmr Goal: 1a • Critical: TRUE
Agency
DDC
Mmr Goal
1a
Critical
TRUE
Performance Indicator
Average cost change for all completed construction projects (excluding programmatic scope changes) (%)
Fy11
1.0%
Fy12
1.0%
Fy13
1.8%
Fy14
2.1%
Fy15
2.0%
Tgt15
3.0%
Tgt16
3.0%
Desired Direction
Down
5 Yr Trend
Up
DDC
Agency: DDC • Mmr Goal: 1a • Critical: FALSE
Agency
DDC
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Projects completed within budget (%)
Fy11
NA
Fy12
92%
Fy13
94%
Fy14
89%
Fy15
89%
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
NA
DDC
Agency: DDC • Mmr Goal: 1a • Critical: FALSE
Agency
DDC
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Lane miles reconstructed
Fy11
32.3
Fy12
28
Fy13
51.8
Fy14
42.6
Fy15
18
Tgt15
27.5
Tgt16
6
Desired Direction
Neutral
5 Yr Trend
Down
DDC
Agency: DDC • Mmr Goal: 1a • Critical: FALSE
Agency
DDC
Mmr Goal
1a
Critical
FALSE
Performance Indicator
- Construction completed on schedule (%)
Fy11
75%
Fy12
93%
Fy13
83%
Fy14
85%
Fy15
93%
Tgt15
82%
Tgt16
82%
Desired Direction
Up
5 Yr Trend
Up
DDC
Agency: DDC • Mmr Goal: 1a • Critical: FALSE
Agency
DDC
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Sewers constructed (miles)
Fy11
6.1
Fy12
8.5
Fy13
9.9
Fy14
12.8
Fy15
9.5
Tgt15
12.8
Tgt16
4
Desired Direction
Neutral
5 Yr Trend
Up
DDC
Agency: DDC • Mmr Goal: 1a • Critical: FALSE
Agency
DDC
Mmr Goal
1a
Critical
FALSE
Performance Indicator
- Construction completed on schedule (%)
Fy11
91%
Fy12
92%
Fy13
88%
Fy14
84%
Fy15
85%
Tgt15
82%
Tgt16
82%
Desired Direction
Up
5 Yr Trend
Neutral
DDC
Agency: DDC • Mmr Goal: 1a • Critical: FALSE
Agency
DDC
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Sewers reconstructed (miles)
Fy11
4.6
Fy12
5.8
Fy13
8.8
Fy14
6.7
Fy15
6
Tgt15
8.7
Tgt16
4
Desired Direction
Neutral
5 Yr Trend
Up
DDC
Agency: DDC • Mmr Goal: 1a • Critical: FALSE
Agency
DDC
Mmr Goal
1a
Critical
FALSE
Performance Indicator
- Construction completed on schedule (%)
Fy11
81%
Fy12
91%
Fy13
82%
Fy14
86%
Fy15
84%
Tgt15
82%
Tgt16
82%
Desired Direction
Up
5 Yr Trend
Neutral
DDC
Agency: DDC • Mmr Goal: 1a • Critical: FALSE
Agency
DDC
Mmr Goal
1a
Critical
FALSE
Performance Indicator
Water mains (new and replaced) (miles)
Fy11
20.6
Fy12
31.5
Fy13
38.2
Fy14
31.8
Fy15
34.3
Tgt15
31.6
Tgt16
18
Desired Direction
Neutral
5 Yr Trend
Up
DDC
Agency: DDC • Mmr Goal: 1a • Critical: FALSE
Agency
DDC
Mmr Goal
1a
Critical
FALSE
Performance Indicator
- Construction completed on schedule (%)
Fy11
89%
Fy12
89%
Fy13
80%
Fy14
88%
Fy15
92%
Tgt15
82%
Tgt16
82%
Desired Direction
Up
5 Yr Trend
Neutral
DDC
Agency: DDC • Mmr Goal: 1a • Critical: TRUE
Agency
DDC
Mmr Goal
1a
Critical
TRUE
Performance Indicator
Active design projects: Early/on time (%)
Fy11
87%
Fy12
86%
Fy13
84%
Fy14
86%
Fy15
88%
Tgt15
88%
Tgt16
88%
Desired Direction
Up
5 Yr Trend
Neutral
DDC
Agency: DDC • Mmr Goal: 1a • Critical: TRUE
Agency
DDC
Mmr Goal
1a
Critical
TRUE
Performance Indicator
Active construction projects: Early/on time (%)
Fy11
91%
Fy12
88%
Fy13
86%
Fy14
88%
Fy15
84%
Tgt15
82%
Tgt16
82%
Desired Direction
Up
5 Yr Trend
Neutral
DDC
Agency: DDC • Mmr Goal: 1a • Critical: TRUE
Agency
DDC
Mmr Goal
1a
Critical
TRUE
Performance Indicator
Active design projects: Difference between projected and scheduled duration (%)
Fy11
1.1%
Fy12
1.2%
Fy13
1.6%
Fy14
2.0%
Fy15
1.3%
Tgt15
1.5%
Tgt16
1.5%
Desired Direction
Down
5 Yr Trend
Up
DDC
Agency: DDC • Mmr Goal: 1a • Critical: TRUE
Agency
DDC
Mmr Goal
1a
Critical
TRUE
Performance Indicator
Active construction projects: Difference between projected and scheduled duration (%)
Fy11
1.6%
Fy12
1.9%
Fy13
1.9%
Fy14
2.4%
Fy15
1.9%
Tgt15
2.5%
Tgt16
2.5%
Desired Direction
Down
5 Yr Trend
Up
DDC
Agency: DDC • Mmr Goal: 1b • Critical: FALSE
Agency
DDC
Mmr Goal
1b
Critical
FALSE
Performance Indicator
Projects audited (%)
Fy11
100%
Fy12
100%
Fy13
100%
Fy14
100%
Fy15
100%
Tgt15
95%
Tgt16
95%
Desired Direction
Up
5 Yr Trend
Neutral
DDC
Agency: DDC • Mmr Goal: 1b • Critical: TRUE
Agency
DDC
Mmr Goal
1b
Critical
TRUE
Performance Indicator
Project inspections with at least one critical deviation (%)
Fy11
6.1%
Fy12
8.9%
Fy13
9.4%
Fy14
9.4%
Fy15
8.8%
Tgt15
8.5%
Tgt16
8.5%
Desired Direction
Down
5 Yr Trend
Up
DDC
Agency: DDC • Mmr Goal: 1c • Critical: FALSE
Agency
DDC
Mmr Goal
1c
Critical
FALSE
Performance Indicator
Eligible projects with completed post-construction surveys (%)
Fy11
53%
Fy12
67%
Fy13
42%
Fy14
47%
Fy15
28%
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Down
DDC
Agency: DDC • Mmr Goal: 1c • Critical: FALSE
Agency
DDC
Mmr Goal
1c
Critical
FALSE
Performance Indicator
Post-construction satisfaction - Surveys returned
Fy11
51
Fy12
52
Fy13
47
Fy14
46
Fy15
27
Tgt15
*
Tgt16
*
Desired Direction
Up
5 Yr Trend
Down
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