Ask NYC Browse All Data Public Safety Transportation Health Buildings

Annual Report on Family Justice Center Client Satisfaction Surveys

This data is from an annual report to be provided in compliance of Local Law 40 of 2019, covering the time period July 1, 2019 through April 30, 2025. The dataset includes: services received, utilization of language interpretation services, language of interpretation, what the client found most helpful about visit to FJC and would the client recommend the Family Justice Center to others.

Social Services Mayor's Office to End Domestic and Gender-Based Violence (ENDGBV) Dataset g62n-cz6a 9 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
Other (please specify)
Services Today: Other (please specify) • Other Services: I received counseling • Interpretation Services: No
Services Today
Other (please specify)
Other Services
I received counseling
Interpretation Services
No
Recommend Fjc
Yes
Fjc
Bronx
Language Survey Completed
English
Met with Case Manager
Services Today: Met with Case Manager • Interpretation Services: No • Interpretation Language: Spanish
Services Today
Met with Case Manager
Interpretation Services
No
Interpretation Language
Spanish
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
Spanish
Met with Case Manager
Services Today: Met with Case Manager • Interpretation Services: No • Recommend Fjc: Yes
Services Today
Met with Case Manager
Interpretation Services
No
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Met with Case Manager
Services Today: Met with Case Manager • Interpretation Services: No • Recommend Fjc: Yes
Services Today
Met with Case Manager
Interpretation Services
No
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Met with Case Manager
Services Today: Met with Case Manager • Interpretation Services: No • Recommend Fjc: Yes
Services Today
Met with Case Manager
Interpretation Services
No
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Met with Case Manager
Services Today: Met with Case Manager • Interpretation Services: No • Recommend Fjc: Yes
Services Today
Met with Case Manager
Interpretation Services
No
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Met with Case Manager
Services Today: Met with Case Manager • Interpretation Services: No • Recommend Fjc: Yes
Services Today
Met with Case Manager
Interpretation Services
No
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Met with Case Manager
Services Today: Met with Case Manager • Interpretation Services: No • Recommend Fjc: Yes
Services Today
Met with Case Manager
Interpretation Services
No
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Met with Case Manager|Housing Information/Advocacy|Other (please specify)
Services Today: Met with Case Manager|Housing Information/Advocacy|Other (please specify) • Other Services: order of protection • Interpretation Services: No
Services Today
Met with Case Manager|Housing Information/Advocacy|Other (please specify)
Other Services
order of protection
Interpretation Services
No
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Met with Case Manager
Services Today: Met with Case Manager • Interpretation Services: No • Most Helpful: order of protection my case manager did for me
Services Today
Met with Case Manager
Interpretation Services
No
Most Helpful
order of protection my case manager did for me
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Met with Case Manager
Services Today: Met with Case Manager • Interpretation Services: No • Recommend Fjc: Yes
Services Today
Met with Case Manager
Interpretation Services
No
Most Helpful
My case manager gave me info on my upcoming court date for an order of protection she worked on me with. Very happy with the service.
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Met with Case Manager
Services Today: Met with Case Manager • Interpretation Services: No • Most Helpful: Getting an order of protection
Services Today
Met with Case Manager
Interpretation Services
No
Most Helpful
Getting an order of protection
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Other (please specify)
Services Today: Other (please specify) • Other Services: Help with rent • Interpretation Services: No
Services Today
Other (please specify)
Other Services
Help with rent
Interpretation Services
No
Recommend Fjc
Yes
Fjc
Bronx
Language Survey Completed
English
Met with Case Manager|Civil Legal Services|Safety Planning
Services Today: Met with Case Manager|Civil Legal Services|Safety Planning • Interpretation Services: No • Recommend Fjc: Yes
Services Today
Met with Case Manager|Civil Legal Services|Safety Planning
Interpretation Services
No
Recommend Fjc
Yes
Fjc
Queens
Language Survey Completed
English
Psychiatric Services (medication management/Health and Hospital)
Services Today: Psychiatric Services (medication management/Health and Hospital) • Interpretation Services: No • Recommend Fjc: Yes
Services Today
Psychiatric Services (medication management/Health and Hospital)
Interpretation Services
No
Recommend Fjc
Yes
Fjc
Queens
Language Survey Completed
English
Housing Information/Advocacy
Services Today: Housing Information/Advocacy • Interpretation Services: Yes • Interpretation Language: Bengali
Services Today
Housing Information/Advocacy
Interpretation Services
Yes
Interpretation Language
Bengali
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
Bengali
Met with Case Manager|Civil Legal Services|Shelter Information/Advocacy|Counseling Servic…
Interpretation Services: No • Recommend Fjc: Yes • Fjc: Queens
Services Today
Met with Case Manager|Civil Legal Services|Shelter Information/Advocacy|Counseling Services|Practical Support (ex: clothing or food donations)
Interpretation Services
No
Recommend Fjc
Yes
Fjc
Queens
Language Survey Completed
English
Counseling Services
Services Today: Counseling Services • Interpretation Services: No • Recommend Fjc: Yes
Services Today
Counseling Services
Interpretation Services
No
Most Helpful
As always (name omitted) provides me with incredible insight and guidance in navigating this very challenging time. She is extremely knowledgeable and helpful in giving me the tools necessary on my journey to surviving these horrific circumstances.
Recommend Fjc
Yes
Fjc
Queens
Language Survey Completed
English
Counseling Services|Did not receive services today
Services Today: Counseling Services|Did not receive services today • Interpretation Services: Yes • Recommend Fjc: Yes
Services Today
Counseling Services|Did not receive services today
Interpretation Services
Yes
Most Helpful
The most helpful for me is my Counselor (name omitted)!
She has done a lot for me, been here with her almost Three years!
Really Appreciate what Family Justice Centre doing for me! I don’t know what would happen to me if I didn’t have (name omitted)’s support! My life have changed for better I’m growing and accomplishing every day! Me three years ago and me right now, it’s two different persons!
Thank you (name omitted)!!!
Recommend Fjc
Yes
Fjc
Queens
Language Survey Completed
English
Met with Case Manager|Safety Planning|Counseling Services|Psychiatric Services (medicatio…
Interpretation Services: No • Recommend Fjc: Yes • Fjc: Queens
Services Today
Met with Case Manager|Safety Planning|Counseling Services|Psychiatric Services (medication management/Health and Hospital)
Interpretation Services
No
Most Helpful
I find what most helpful is the counseling. I have trauma counseling that helps me through my day to day life. I don’t know what I would do without my therapist. She provides me with the help I need to overcome the trauma I have dealt with and still dealing with. I’m so grateful for the services that FJC is provided for people like me for the past 4 years.
Recommend Fjc
Yes
Fjc
Queens
Language Survey Completed
English
Met with Case Manager
Services Today: Met with Case Manager • Interpretation Services: No • Recommend Fjc: Yes
Services Today
Met with Case Manager
Interpretation Services
No
Most Helpful
My case manager helped me with an order of protection on Monday and connected me to speak to with a lawyer. Great service.
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Met with Case Manager
Services Today: Met with Case Manager • Most Helpful: Did safety planning with my case manager and she listened well. • Recommend Fjc: Yes
Services Today
Met with Case Manager
Most Helpful
Did safety planning with my case manager and she listened well.
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Met with Case Manager|Civil Legal Services
Services Today: Met with Case Manager|Civil Legal Services • Interpretation Services: No • Most Helpful: got a call back
Services Today
Met with Case Manager|Civil Legal Services
Interpretation Services
No
Most Helpful
got a call back
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Met with Case Manager|Housing Information/Advocacy|Safety Planning|Counseling Services|Ot…
Other Services: Emergency Transfer Info from Kristen • Interpretation Services: No • Most Helpful: Very helpful service
Services Today
Met with Case Manager|Housing Information/Advocacy|Safety Planning|Counseling Services|Other (please specify)
Other Services
Emergency Transfer Info from Kristen
Interpretation Services
No
Most Helpful
Very helpful service
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Met with Case Manager|Safety Planning
Services Today: Met with Case Manager|Safety Planning • Interpretation Services: No • Recommend Fjc: Yes
Services Today
Met with Case Manager|Safety Planning
Interpretation Services
No
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Met with Case Manager|Safety Planning|Other (please specify)
Services Today: Met with Case Manager|Safety Planning|Other (please specify) • Other Services: Case manager E-filed Order of Protection. • Interpretation Services: No
Services Today
Met with Case Manager|Safety Planning|Other (please specify)
Other Services
Case manager E-filed Order of Protection.
Interpretation Services
No
Most Helpful
I received the services that were requested quickly.
Recommend Fjc
Yes
Fjc
Bronx
Language Survey Completed
English
Met with Case Manager
Services Today: Met with Case Manager • Interpretation Services: No • Recommend Fjc: Yes
Services Today
Met with Case Manager
Interpretation Services
No
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Counseling Services
Services Today: Counseling Services • Interpretation Services: No • Recommend Fjc: Yes
Services Today
Counseling Services
Interpretation Services
No
Most Helpful
The therapy sessions that I have received from FJC are extremely helpful. I have been suffered from various depression symptoms and I have been dealing with other crises in my life including the pandemic inflicted issues. The counseling gives me extra supports so I can manage to live my life.
Recommend Fjc
Yes
Fjc
Queens
Language Survey Completed
English
Met with Case Manager|Civil Legal Services|Shelter Information/Advocacy|Economic Empowerm…
Interpretation Services: Yes • Interpretation Language: Spanish • Recommend Fjc: Yes
Services Today
Met with Case Manager|Civil Legal Services|Shelter Information/Advocacy|Economic Empowerment Services|Public Benefits Information/Services|Practical Support (ex: clothing or food donations)
Interpretation Services
Yes
Interpretation Language
Spanish
Recommend Fjc
Yes
Fjc
Bronx
Language Survey Completed
Spanish
Met with Case Manager|Safety Planning|Psychiatric Services (medication management/Health …
Interpretation Services: No • Recommend Fjc: Yes • Fjc: Bronx
Services Today
Met with Case Manager|Safety Planning|Psychiatric Services (medication management/Health and Hospital)
Interpretation Services
No
Most Helpful
Right now nothing, still sitting in home while person causing harm is trying to reach me.
Recommend Fjc
Yes
Fjc
Bronx
Language Survey Completed
English
Met with Case Manager|Civil Legal Services|Counseling Services
Services Today: Met with Case Manager|Civil Legal Services|Counseling Services • Interpretation Services: Yes • Interpretation Language: Spanish
Services Today
Met with Case Manager|Civil Legal Services|Counseling Services
Interpretation Services
Yes
Interpretation Language
Spanish
Recommend Fjc
Yes
Fjc
Bronx
Language Survey Completed
Spanish
Met with Case Manager|Civil Legal Services|Housing Information/Advocacy|Shelter Informati…
Interpretation Services: Yes • Interpretation Language: Spanish • Recommend Fjc: Yes
Services Today
Met with Case Manager|Civil Legal Services|Housing Information/Advocacy|Shelter Information/Advocacy
Interpretation Services
Yes
Interpretation Language
Spanish
Recommend Fjc
Yes
Fjc
Bronx
Language Survey Completed
Spanish
Public Benefits Information/Services
Services Today: Public Benefits Information/Services • Interpretation Services: Yes • Recommend Fjc: Yes
Services Today
Public Benefits Information/Services
Interpretation Services
Yes
Most Helpful
Computer Time Program . I was able to create an application through HRA with the help of the computer time program. I am grateful and happy
Recommend Fjc
Yes
Fjc
Queens
Language Survey Completed
English
Met with Case Manager
Services Today: Met with Case Manager • Interpretation Services: No • Recommend Fjc: Yes
Services Today
Met with Case Manager
Interpretation Services
No
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Met with Case Manager|Housing Information/Advocacy|Safety Planning|Counseling Services
Interpretation Services: Yes • Interpretation Language: Spanish • Most Helpful: Information on order of protection the counselor lady gave me
Services Today
Met with Case Manager|Housing Information/Advocacy|Safety Planning|Counseling Services
Interpretation Services
Yes
Interpretation Language
Spanish
Most Helpful
Information on order of protection the counselor lady gave me
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Met with Case Manager
Services Today: Met with Case Manager • Interpretation Services: No • Recommend Fjc: Yes
Services Today
Met with Case Manager
Interpretation Services
No
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Met with Case Manager|Safety Planning|Other (please specify)
Services Today: Met with Case Manager|Safety Planning|Other (please specify) • Other Services: Order of protection information • Interpretation Services: No
Services Today
Met with Case Manager|Safety Planning|Other (please specify)
Other Services
Order of protection information
Interpretation Services
No
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Met with Case Manager
Services Today: Met with Case Manager • Interpretation Services: No • Recommend Fjc: Yes
Services Today
Met with Case Manager
Interpretation Services
No
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Met with Case Manager
Services Today: Met with Case Manager • Interpretation Services: No • Recommend Fjc: Yes
Services Today
Met with Case Manager
Interpretation Services
No
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Counseling Services
Services Today: Counseling Services • Interpretation Services: No • Recommend Fjc: Yes
Services Today
Counseling Services
Interpretation Services
No
Most Helpful
(name omitted) helped me in every way she could also by providing a lawyer to help out when I needed the most help.
Recommend Fjc
Yes
Fjc
Queens
Language Survey Completed
English
Met with Case Manager|Civil Legal Services
Services Today: Met with Case Manager|Civil Legal Services • Interpretation Services: No • Most Helpful: I got a call from attorney, that was helpful.
Services Today
Met with Case Manager|Civil Legal Services
Interpretation Services
No
Most Helpful
I got a call from attorney, that was helpful.
Recommend Fjc
Yes
Fjc
Bronx
Language Survey Completed
English
Met with Case Manager|Civil Legal Services|Housing Information/Advocacy|Shelter Informati…
Interpretation Services: No • Most Helpful: Everything was very helpful. • Recommend Fjc: Yes
Services Today
Met with Case Manager|Civil Legal Services|Housing Information/Advocacy|Shelter Information/Advocacy|Safety Planning|Counseling Services|Psychiatric Services (medication management/Health and Hospital)|Child Services (children's counseling/playroom)|Economic Empowerment Services|Public Benefits Information/Services|Criminal Justice/NYPD Services|Practical Support (ex: clothing or food donations)|Spiritual Support Services
Interpretation Services
No
Most Helpful
Everything was very helpful.
Recommend Fjc
Yes
Fjc
Bronx
Language Survey Completed
English
Met with Case Manager
Services Today: Met with Case Manager • Interpretation Services: No • Most Helpful: My counselor help me get an order of protection today. I'm very satisficed
Services Today
Met with Case Manager
Interpretation Services
No
Most Helpful
My counselor help me get an order of protection today. I'm very satisficed
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Met with Case Manager|Civil Legal Services|Safety Planning|Counseling Services
Services Today: Met with Case Manager|Civil Legal Services|Safety Planning|Counseling Services • Recommend Fjc: Yes • Fjc: Brooklyn
Services Today
Met with Case Manager|Civil Legal Services|Safety Planning|Counseling Services
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Met with Case Manager|Other (please specify)
Services Today: Met with Case Manager|Other (please specify) • Other Services: Order of protection • Interpretation Services: No
Services Today
Met with Case Manager|Other (please specify)
Other Services
Order of protection
Interpretation Services
No
Most Helpful
The order of protection
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Met with Case Manager|Safety Planning|Counseling Services|Child Services (children's coun…
Interpretation Services: Yes • Recommend Fjc: Yes • Fjc: Brooklyn
Services Today
Met with Case Manager|Safety Planning|Counseling Services|Child Services (children's counseling/playroom)|Public Benefits Information/Services
Interpretation Services
Yes
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Met with Case Manager
Services Today: Met with Case Manager • Recommend Fjc: Yes • Fjc: Brooklyn
Services Today
Met with Case Manager
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Met with Case Manager
Services Today: Met with Case Manager • Interpretation Services: Yes • Interpretation Language: Spanish
Services Today
Met with Case Manager
Interpretation Services
Yes
Interpretation Language
Spanish
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
Spanish
Met with Case Manager|Practical Support (ex: clothing or food donations)
Services Today: Met with Case Manager|Practical Support (ex: clothing or food donations) • Interpretation Services: No • Recommend Fjc: Yes
Services Today
Met with Case Manager|Practical Support (ex: clothing or food donations)
Interpretation Services
No
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
Met with Case Manager
Services Today: Met with Case Manager • Interpretation Services: No • Recommend Fjc: Yes
Services Today
Met with Case Manager
Interpretation Services
No
Recommend Fjc
Yes
Fjc
Brooklyn
Language Survey Completed
English
NYC Data AI • Public-data exploration interface