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Monthly Performance Management Reports (includes Corruption Lectures and Customer Service indicators)

This dataset contains select monthly performance statistics that DOI regularly reports to the Mayor's Office of Operations for 2010 - 2015. This dataset includes several indicators that are cummulated for the Mayor's Management Reports, such as the including numbers of complaints received by the Agency and the numbers of arrests made. This dataset also includes monthly statistics on the Agency's outreach efforts (anticorrupion and whistleblower lectures) as well customer service indicators (such as the number of emails received by the Agency).

City Government Department of Investigation (DOI) Dataset i8ua-bnkj 3 fields
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Dataset fields
Showing 50 real records
Background investigations for non-Mayoral agencies
Indicator Name: Background investigations for non-Mayoral agencies • Month: 2015 / 03 • Report Month: 51
Indicator Name
Background investigations for non-Mayoral agencies
Month
2015 / 03
Report Month
51
Corruption prevention lecture e-learning attendees
Indicator Name: Corruption prevention lecture e-learning attendees • Month: 2015 / 03 • Report Month: N/A
Indicator Name
Corruption prevention lecture e-learning attendees
Month
2015 / 03
Report Month
N/A
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2015 / 03 • Report Month: 260
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2015 / 03
Report Month
260
Background investigations closed within six months (from investigation start date) (%)
Month: 2015 / 03 • Report Month: 61%
Indicator Name
Background investigations closed within six months (from investigation start date) (%)
Month
2015 / 03
Report Month
61%
Referrals for criminal prosecution
Indicator Name: Referrals for criminal prosecution • Month: 2015 / 03 • Report Month: 77
Indicator Name
Referrals for criminal prosecution
Month
2015 / 03
Report Month
77
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2015 / 03 • Report Month: 126
Indicator Name
Background investigations for Mayoral agencies
Month
2015 / 03
Report Month
126
Average time to complete a background investigation (from investigation start date) (days)
Month: 2015 / 03 • Report Month: 169
Indicator Name
Average time to complete a background investigation (from investigation start date) (days)
Month
2015 / 03
Report Month
169
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2015 / 03 • Report Month: 4,229
Indicator Name
Vendex checks completed
Month
2015 / 03
Report Month
4,229
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2015 / 03 • Report Month: 694
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2015 / 03
Report Month
694
VENDEX checks completed within 30 days (%)
Indicator Name: VENDEX checks completed within 30 days (%) • Month: 2015 / 03 • Report Month: 100%
Indicator Name
VENDEX checks completed within 30 days (%)
Month
2015 / 03
Report Month
100%
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2015 / 03 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2015 / 03
Report Month
100%
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month: 2015 / 03 • Report Month: 242
Indicator Name
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month
2015 / 03
Report Month
242
Integrity monitoring agreements
Indicator Name: Integrity monitoring agreements • Month: 2015 / 03 • Report Month: 15
Indicator Name
Integrity monitoring agreements
Month
2015 / 03
Report Month
15
Referrals for civil and administrative action
Indicator Name: Referrals for civil and administrative action • Month: 2015 / 03 • Report Month: 104
Indicator Name
Referrals for civil and administrative action
Month
2015 / 03
Report Month
104
Number of letters sent to an agency
Indicator Name: Number of letters sent to an agency • Month: 2015 / 03 • Report Month: 252
Indicator Name
Number of letters sent to an agency
Month
2015 / 03
Report Month
252
Arrests resulting from DOI investigations
Indicator Name: Arrests resulting from DOI investigations • Month: 2015 / 03 • Report Month: 59
Indicator Name
Arrests resulting from DOI investigations
Month
2015 / 03
Report Month
59
Completed requests for interpretation (reported tri-monthly)
Month: 2015 / 03 • Report Month: 9
Indicator Name
Completed requests for interpretation (reported tri-monthly)
Month
2015 / 03
Report Month
9
Average time to complete an investigation (days) - Significant investigations
Indicator Name: Average time to complete an investigation (days) - Significant investigations • Month: 2015 / 03 • Report Month: 0
Indicator Name
Average time to complete an investigation (days) - Significant investigations
Month
2015 / 03
Report Month
0
Investigations closed
Indicator Name: Investigations closed • Month: 2015 / 03 • Report Month: 98
Indicator Name
Investigations closed
Month
2015 / 03
Report Month
98
Complaints
Indicator Name: Complaints • Month: 2015 / 03 • Report Month: 1,055
Indicator Name
Complaints
Month
2015 / 03
Report Month
1,055
Average wait time to speak with a customer service agent (minutes) - figures are cumulati…
Month: 2015 / 03 • Report Month: 3:00
Indicator Name
Average wait time to speak with a customer service agent (minutes) - figures are cumulative and reported tri-monthly
Month
2015 / 03
Report Month
3:00
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2015 / 03 • Report Month: $5,301
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2015 / 03
Report Month
$5,301
Time to notify agencies of arrest notifications for current childcare, home care and fami…
Month: 2015 / 03 • Report Month: 1
Indicator Name
Time to notify agencies of arrest notifications for current childcare, home care and family care workers after receipt from State Division of Criminal Justice Services (days)
Month
2015 / 03
Report Month
1
Financial recoveries to the City collected ($000)
Indicator Name: Financial recoveries to the City collected ($000) • Month: 2015 / 03 • Report Month: $1,541
Indicator Name
Financial recoveries to the City collected ($000)
Month
2015 / 03
Report Month
$1,541
Written policy and procedure recommendations to City agencies
Indicator Name: Written policy and procedure recommendations to City agencies • Month: 2015 / 03 • Report Month: 66
Indicator Name
Written policy and procedure recommendations to City agencies
Month
2015 / 03
Report Month
66
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2015 / 03 • Report Month: 1
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2015 / 03
Report Month
1
Corruption prevention and whistleblower lectures conducted
Indicator Name: Corruption prevention and whistleblower lectures conducted • Month: 2015 / 03 • Report Month: 54
Indicator Name
Corruption prevention and whistleblower lectures conducted
Month
2015 / 03
Report Month
54
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2015 / 03 • Report Month: 264
Indicator Name
Average time to complete an investigation (days)
Month
2015 / 03
Report Month
264
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2015 / 03 • Report Month: $10,300
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2015 / 03
Report Month
$10,300
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2015 / 03 • Report Month: 24
Indicator Name
Average time to complete a VENDEX check (days)
Month
2015 / 03
Report Month
24
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2015 / 03 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2015 / 03
Report Month
100%
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2015 / 02 • Report Month: 397
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2015 / 02
Report Month
397
Time to notify agencies of arrest notifications for current childcare, home care and fami…
Month: 2015 / 02 • Report Month: 1
Indicator Name
Time to notify agencies of arrest notifications for current childcare, home care and family care workers after receipt from State Division of Criminal Justice Services (days)
Month
2015 / 02
Report Month
1
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2015 / 02 • Report Month: $1,669
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2015 / 02
Report Month
$1,669
Financial recoveries to the City collected ($000)
Indicator Name: Financial recoveries to the City collected ($000) • Month: 2015 / 02 • Report Month: $408
Indicator Name
Financial recoveries to the City collected ($000)
Month
2015 / 02
Report Month
$408
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2015 / 02 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2015 / 02
Report Month
100%
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2015 / 02 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2015 / 02
Report Month
100%
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2015 / 02 • Report Month: 107
Indicator Name
Background investigations for Mayoral agencies
Month
2015 / 02
Report Month
107
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2015 / 02 • Report Month: 269
Indicator Name
Average time to complete an investigation (days)
Month
2015 / 02
Report Month
269
Corruption prevention and whistleblower lectures conducted
Indicator Name: Corruption prevention and whistleblower lectures conducted • Month: 2015 / 02 • Report Month: 42
Indicator Name
Corruption prevention and whistleblower lectures conducted
Month
2015 / 02
Report Month
42
Average time to complete an investigation (days) - Significant investigations
Indicator Name: Average time to complete an investigation (days) - Significant investigations • Month: 2015 / 02 • Report Month: 439
Indicator Name
Average time to complete an investigation (days) - Significant investigations
Month
2015 / 02
Report Month
439
Average time to complete a background investigation (from investigation start date) (days)
Month: 2015 / 02 • Report Month: 187
Indicator Name
Average time to complete a background investigation (from investigation start date) (days)
Month
2015 / 02
Report Month
187
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2015 / 02 • Report Month: 1
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2015 / 02
Report Month
1
Background investigations closed within six months (from investigation start date) (%)
Month: 2015 / 02 • Report Month: 66%
Indicator Name
Background investigations closed within six months (from investigation start date) (%)
Month
2015 / 02
Report Month
66%
Integrity monitoring agreements
Indicator Name: Integrity monitoring agreements • Month: 2015 / 02 • Report Month: 16
Indicator Name
Integrity monitoring agreements
Month
2015 / 02
Report Month
16
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month: 2015 / 02 • Report Month: 154
Indicator Name
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month
2015 / 02
Report Month
154
Complaints
Indicator Name: Complaints • Month: 2015 / 02 • Report Month: 845
Indicator Name
Complaints
Month
2015 / 02
Report Month
845
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2015 / 02 • Report Month: 3,179
Indicator Name
Vendex checks completed
Month
2015 / 02
Report Month
3,179
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2015 / 02 • Report Month: 24
Indicator Name
Average time to complete a VENDEX check (days)
Month
2015 / 02
Report Month
24
Referrals for civil and administrative action
Indicator Name: Referrals for civil and administrative action • Month: 2015 / 02 • Report Month: 115
Indicator Name
Referrals for civil and administrative action
Month
2015 / 02
Report Month
115
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