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Monthly Performance Management Reports (includes Corruption Lectures and Customer Service indicators)

This dataset contains select monthly performance statistics that DOI regularly reports to the Mayor's Office of Operations for 2010 - 2015. This dataset includes several indicators that are cummulated for the Mayor's Management Reports, such as the including numbers of complaints received by the Agency and the numbers of arrests made. This dataset also includes monthly statistics on the Agency's outreach efforts (anticorrupion and whistleblower lectures) as well customer service indicators (such as the number of emails received by the Agency).

City Government Department of Investigation (DOI) Dataset i8ua-bnkj 3 fields
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Showing 50 real records
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2014 / 12 • Report Month: 155
Indicator Name
Background investigations for Mayoral agencies
Month
2014 / 12
Report Month
155
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2014 / 12 • Report Month: 3,191
Indicator Name
Vendex checks completed
Month
2014 / 12
Report Month
3,191
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2014 / 12 • Report Month: 2
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2014 / 12
Report Month
2
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2014 / 12 • Report Month: 219
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2014 / 12
Report Month
219
Arrests resulting from DOI investigations
Indicator Name: Arrests resulting from DOI investigations • Month: 2014 / 12 • Report Month: 68
Indicator Name
Arrests resulting from DOI investigations
Month
2014 / 12
Report Month
68
Time to notify agencies of arrest notifications for current childcare, home care and fami…
Month: 2014 / 12 • Report Month: 2
Indicator Name
Time to notify agencies of arrest notifications for current childcare, home care and family care workers after receipt from State Division of Criminal Justice Services (days)
Month
2014 / 12
Report Month
2
Average time to complete a background investigation (from investigation start date) (days)
Month: 2014 / 12 • Report Month: 194
Indicator Name
Average time to complete a background investigation (from investigation start date) (days)
Month
2014 / 12
Report Month
194
VENDEX checks completed within 30 days (%)
Indicator Name: VENDEX checks completed within 30 days (%) • Month: 2014 / 12 • Report Month: 100%
Indicator Name
VENDEX checks completed within 30 days (%)
Month
2014 / 12
Report Month
100%
Completed requests for interpretation (reported tri-monthly)
Month: 2014 / 12 • Report Month: 4
Indicator Name
Completed requests for interpretation (reported tri-monthly)
Month
2014 / 12
Report Month
4
Integrity monitoring agreements
Indicator Name: Integrity monitoring agreements • Month: 2014 / 12 • Report Month: 16
Indicator Name
Integrity monitoring agreements
Month
2014 / 12
Report Month
16
Corruption prevention and whistleblower lectures conducted
Indicator Name: Corruption prevention and whistleblower lectures conducted • Month: 2014 / 12 • Report Month: 29
Indicator Name
Corruption prevention and whistleblower lectures conducted
Month
2014 / 12
Report Month
29
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2014 / 12 • Report Month: $213
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2014 / 12
Report Month
$213
Average wait time to speak with a customer service agent (minutes) - figures are cumulati…
Month: 2014 / 12 • Report Month: 3:00
Indicator Name
Average wait time to speak with a customer service agent (minutes) - figures are cumulative and reported tri-monthly
Month
2014 / 12
Report Month
3:00
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2014 / 12 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2014 / 12
Report Month
100%
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2014 / 12 • Report Month: $313
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2014 / 12
Report Month
$313
Referrals for criminal prosecution
Indicator Name: Referrals for criminal prosecution • Month: 2014 / 12 • Report Month: 67
Indicator Name
Referrals for criminal prosecution
Month
2014 / 12
Report Month
67
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2014 / 12 • Report Month: 23
Indicator Name
Average time to complete a VENDEX check (days)
Month
2014 / 12
Report Month
23
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2014 / 12 • Report Month: 219
Indicator Name
Average time to complete an investigation (days)
Month
2014 / 12
Report Month
219
Written policy and procedure recommendations to City agencies
Indicator Name: Written policy and procedure recommendations to City agencies • Month: 2014 / 12 • Report Month: 4
Indicator Name
Written policy and procedure recommendations to City agencies
Month
2014 / 12
Report Month
4
Investigations closed
Indicator Name: Investigations closed • Month: 2014 / 12 • Report Month: 49
Indicator Name
Investigations closed
Month
2014 / 12
Report Month
49
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2014 / 11 • Report Month: $0
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2014 / 11
Report Month
$0
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2014 / 11 • Report Month: 1
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2014 / 11
Report Month
1
Corruption prevention and whistleblower lectures conducted
Indicator Name: Corruption prevention and whistleblower lectures conducted • Month: 2014 / 11 • Report Month: 25
Indicator Name
Corruption prevention and whistleblower lectures conducted
Month
2014 / 11
Report Month
25
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2014 / 11 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2014 / 11
Report Month
100%
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2014 / 11 • Report Month: $239
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2014 / 11
Report Month
$239
Time to notify agencies of arrest notifications for current childcare, home care and fami…
Month: 2014 / 11 • Report Month: 1
Indicator Name
Time to notify agencies of arrest notifications for current childcare, home care and family care workers after receipt from State Division of Criminal Justice Services (days)
Month
2014 / 11
Report Month
1
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2014 / 11 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2014 / 11
Report Month
100%
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2014 / 11 • Report Month: 237
Indicator Name
Average time to complete an investigation (days)
Month
2014 / 11
Report Month
237
Investigations closed
Indicator Name: Investigations closed • Month: 2014 / 11 • Report Month: 37
Indicator Name
Investigations closed
Month
2014 / 11
Report Month
37
Average time to complete a background investigation (from investigation start date) (days)
Month: 2014 / 11 • Report Month: 177
Indicator Name
Average time to complete a background investigation (from investigation start date) (days)
Month
2014 / 11
Report Month
177
Referrals for civil and administrative action
Indicator Name: Referrals for civil and administrative action • Month: 2014 / 11 • Report Month: 33
Indicator Name
Referrals for civil and administrative action
Month
2014 / 11
Report Month
33
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2014 / 11 • Report Month: 237
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2014 / 11
Report Month
237
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month: 2014 / 11 • Report Month: 208
Indicator Name
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month
2014 / 11
Report Month
208
Integrity monitoring agreements
Indicator Name: Integrity monitoring agreements • Month: 2014 / 11 • Report Month: 17
Indicator Name
Integrity monitoring agreements
Month
2014 / 11
Report Month
17
Average time to complete an investigation (days) - Significant investigations
Indicator Name: Average time to complete an investigation (days) - Significant investigations • Month: 2014 / 11 • Report Month: 0
Indicator Name
Average time to complete an investigation (days) - Significant investigations
Month
2014 / 11
Report Month
0
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2014 / 11 • Report Month: 24
Indicator Name
Average time to complete a VENDEX check (days)
Month
2014 / 11
Report Month
24
Background investigations for non-Mayoral agencies
Indicator Name: Background investigations for non-Mayoral agencies • Month: 2014 / 11 • Report Month: 37
Indicator Name
Background investigations for non-Mayoral agencies
Month
2014 / 11
Report Month
37
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2014 / 11 • Report Month: 0
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2014 / 11
Report Month
0
VENDEX checks completed within 30 days (%)
Indicator Name: VENDEX checks completed within 30 days (%) • Month: 2014 / 11 • Report Month: 100%
Indicator Name
VENDEX checks completed within 30 days (%)
Month
2014 / 11
Report Month
100%
Arrests resulting from DOI investigations
Indicator Name: Arrests resulting from DOI investigations • Month: 2014 / 11 • Report Month: 18
Indicator Name
Arrests resulting from DOI investigations
Month
2014 / 11
Report Month
18
Written policy and procedure recommendations to City agencies
Indicator Name: Written policy and procedure recommendations to City agencies • Month: 2014 / 11 • Report Month: 24
Indicator Name
Written policy and procedure recommendations to City agencies
Month
2014 / 11
Report Month
24
Corruption prevention lecture e-learning attendees
Indicator Name: Corruption prevention lecture e-learning attendees • Month: 2014 / 11 • Report Month: N/A
Indicator Name
Corruption prevention lecture e-learning attendees
Month
2014 / 11
Report Month
N/A
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2014 / 11 • Report Month: 2,853
Indicator Name
Vendex checks completed
Month
2014 / 11
Report Month
2,853
Number of letters sent to an agency
Indicator Name: Number of letters sent to an agency • Month: 2014 / 11 • Report Month: 241
Indicator Name
Number of letters sent to an agency
Month
2014 / 11
Report Month
241
Background investigations closed within six months (from investigation start date) (%)
Month: 2014 / 11 • Report Month: 59%
Indicator Name
Background investigations closed within six months (from investigation start date) (%)
Month
2014 / 11
Report Month
59%
Complaints
Indicator Name: Complaints • Month: 2014 / 11 • Report Month: 889
Indicator Name
Complaints
Month
2014 / 11
Report Month
889
Referrals for criminal prosecution
Indicator Name: Referrals for criminal prosecution • Month: 2014 / 11 • Report Month: 18
Indicator Name
Referrals for criminal prosecution
Month
2014 / 11
Report Month
18
Financial recoveries to the City collected ($000)
Indicator Name: Financial recoveries to the City collected ($000) • Month: 2014 / 11 • Report Month: $623
Indicator Name
Financial recoveries to the City collected ($000)
Month
2014 / 11
Report Month
$623
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2014 / 11 • Report Month: 117
Indicator Name
Background investigations for Mayoral agencies
Month
2014 / 11
Report Month
117
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2014 / 10 • Report Month: 196
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2014 / 10
Report Month
196
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