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Monthly Performance Management Reports (includes Corruption Lectures and Customer Service indicators)

This dataset contains select monthly performance statistics that DOI regularly reports to the Mayor's Office of Operations for 2010 - 2015. This dataset includes several indicators that are cummulated for the Mayor's Management Reports, such as the including numbers of complaints received by the Agency and the numbers of arrests made. This dataset also includes monthly statistics on the Agency's outreach efforts (anticorrupion and whistleblower lectures) as well customer service indicators (such as the number of emails received by the Agency).

City Government Department of Investigation (DOI) Dataset i8ua-bnkj 3 fields
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Dataset fields
Showing 50 real records
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2014 / 09 • Report Month: $0
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2014 / 09
Report Month
$0
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2014 / 09 • Report Month: $380
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2014 / 09
Report Month
$380
Time to notify agencies of arrest notifications for current childcare, home care and fami…
Month: 2014 / 09 • Report Month: 1
Indicator Name
Time to notify agencies of arrest notifications for current childcare, home care and family care workers after receipt from State Division of Criminal Justice Services (days)
Month
2014 / 09
Report Month
1
Average wait time to speak with a customer service agent (minutes) - figures are cumulati…
Month: 2014 / 09 • Report Month: 3:00
Indicator Name
Average wait time to speak with a customer service agent (minutes) - figures are cumulative and reported tri-monthly
Month
2014 / 09
Report Month
3:00
Background investigations closed within six months (from investigation start date) (%)
Month: 2014 / 09 • Report Month: 54%
Indicator Name
Background investigations closed within six months (from investigation start date) (%)
Month
2014 / 09
Report Month
54%
Integrity monitoring agreements
Indicator Name: Integrity monitoring agreements • Month: 2014 / 09 • Report Month: 17
Indicator Name
Integrity monitoring agreements
Month
2014 / 09
Report Month
17
Written policy and procedure recommendations to City agencies
Indicator Name: Written policy and procedure recommendations to City agencies • Month: 2014 / 09 • Report Month: 16
Indicator Name
Written policy and procedure recommendations to City agencies
Month
2014 / 09
Report Month
16
Corruption prevention and whistleblower lectures conducted
Indicator Name: Corruption prevention and whistleblower lectures conducted • Month: 2014 / 09 • Report Month: 32
Indicator Name
Corruption prevention and whistleblower lectures conducted
Month
2014 / 09
Report Month
32
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2014 / 09 • Report Month: 2,833
Indicator Name
Vendex checks completed
Month
2014 / 09
Report Month
2,833
Number of letters sent to an agency
Indicator Name: Number of letters sent to an agency • Month: 2014 / 08 • Report Month: 205
Indicator Name
Number of letters sent to an agency
Month
2014 / 08
Report Month
205
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2014 / 08 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2014 / 08
Report Month
100%
Arrests resulting from DOI investigations
Indicator Name: Arrests resulting from DOI investigations • Month: 2014 / 08 • Report Month: 16
Indicator Name
Arrests resulting from DOI investigations
Month
2014 / 08
Report Month
16
Background investigations closed within six months (from investigation start date) (%)
Month: 2014 / 08 • Report Month: 54%
Indicator Name
Background investigations closed within six months (from investigation start date) (%)
Month
2014 / 08
Report Month
54%
Investigations closed
Indicator Name: Investigations closed • Month: 2014 / 08 • Report Month: 73
Indicator Name
Investigations closed
Month
2014 / 08
Report Month
73
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2014 / 08 • Report Month: 0
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2014 / 08
Report Month
0
Background investigations for non-Mayoral agencies
Indicator Name: Background investigations for non-Mayoral agencies • Month: 2014 / 08 • Report Month: 43
Indicator Name
Background investigations for non-Mayoral agencies
Month
2014 / 08
Report Month
43
Financial recoveries to the City collected ($000)
Indicator Name: Financial recoveries to the City collected ($000) • Month: 2014 / 08 • Report Month: $259
Indicator Name
Financial recoveries to the City collected ($000)
Month
2014 / 08
Report Month
$259
Referrals for civil and administrative action
Indicator Name: Referrals for civil and administrative action • Month: 2014 / 08 • Report Month: 54
Indicator Name
Referrals for civil and administrative action
Month
2014 / 08
Report Month
54
Written policy and procedure recommendations to City agencies
Indicator Name: Written policy and procedure recommendations to City agencies • Month: 2014 / 08 • Report Month: 7
Indicator Name
Written policy and procedure recommendations to City agencies
Month
2014 / 08
Report Month
7
Average time to complete an investigation (days) - Significant investigations
Indicator Name: Average time to complete an investigation (days) - Significant investigations • Month: 2014 / 08 • Report Month: 0
Indicator Name
Average time to complete an investigation (days) - Significant investigations
Month
2014 / 08
Report Month
0
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2014 / 08 • Report Month: 151
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2014 / 08
Report Month
151
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2014 / 08 • Report Month: $331
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2014 / 08
Report Month
$331
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2014 / 08 • Report Month: 19
Indicator Name
Average time to complete a VENDEX check (days)
Month
2014 / 08
Report Month
19
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2014 / 08 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2014 / 08
Report Month
100%
Corruption prevention and whistleblower lectures conducted
Indicator Name: Corruption prevention and whistleblower lectures conducted • Month: 2014 / 08 • Report Month: 9
Indicator Name
Corruption prevention and whistleblower lectures conducted
Month
2014 / 08
Report Month
9
Referrals for criminal prosecution
Indicator Name: Referrals for criminal prosecution • Month: 2014 / 08 • Report Month: 22
Indicator Name
Referrals for criminal prosecution
Month
2014 / 08
Report Month
22
Time to notify agencies of arrest notifications for current childcare, home care and fami…
Month: 2014 / 08 • Report Month: 1
Indicator Name
Time to notify agencies of arrest notifications for current childcare, home care and family care workers after receipt from State Division of Criminal Justice Services (days)
Month
2014 / 08
Report Month
1
Integrity monitoring agreements
Indicator Name: Integrity monitoring agreements • Month: 2014 / 08 • Report Month: 18
Indicator Name
Integrity monitoring agreements
Month
2014 / 08
Report Month
18
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2014 / 08 • Report Month: $91
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2014 / 08
Report Month
$91
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month: 2014 / 08 • Report Month: 165
Indicator Name
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month
2014 / 08
Report Month
165
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2014 / 08 • Report Month: 151
Indicator Name
Average time to complete an investigation (days)
Month
2014 / 08
Report Month
151
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2014 / 08 • Report Month: 1
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2014 / 08
Report Month
1
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2014 / 08 • Report Month: 2,764
Indicator Name
Vendex checks completed
Month
2014 / 08
Report Month
2,764
Average time to complete a background investigation (from investigation start date) (days)
Month: 2014 / 08 • Report Month: 217
Indicator Name
Average time to complete a background investigation (from investigation start date) (days)
Month
2014 / 08
Report Month
217
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2014 / 08 • Report Month: 147
Indicator Name
Background investigations for Mayoral agencies
Month
2014 / 08
Report Month
147
Complaints
Indicator Name: Complaints • Month: 2014 / 08 • Report Month: 940
Indicator Name
Complaints
Month
2014 / 08
Report Month
940
VENDEX checks completed within 30 days (%)
Indicator Name: VENDEX checks completed within 30 days (%) • Month: 2014 / 08 • Report Month: 100%
Indicator Name
VENDEX checks completed within 30 days (%)
Month
2014 / 08
Report Month
100%
Corruption prevention lecture e-learning attendees
Indicator Name: Corruption prevention lecture e-learning attendees • Month: 2014 / 08 • Report Month: N/A
Indicator Name
Corruption prevention lecture e-learning attendees
Month
2014 / 08
Report Month
N/A
Written policy and procedure recommendations to City agencies
Indicator Name: Written policy and procedure recommendations to City agencies • Month: 2014 / 07 • Report Month: 16
Indicator Name
Written policy and procedure recommendations to City agencies
Month
2014 / 07
Report Month
16
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2014 / 07 • Report Month: $5
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2014 / 07
Report Month
$5
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2014 / 07 • Report Month: 156
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2014 / 07
Report Month
156
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2014 / 07 • Report Month: 175
Indicator Name
Background investigations for Mayoral agencies
Month
2014 / 07
Report Month
175
Referrals for criminal prosecution
Indicator Name: Referrals for criminal prosecution • Month: 2014 / 07 • Report Month: 30
Indicator Name
Referrals for criminal prosecution
Month
2014 / 07
Report Month
30
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2014 / 07 • Report Month: 156
Indicator Name
Average time to complete an investigation (days)
Month
2014 / 07
Report Month
156
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2014 / 07 • Report Month: 3,273
Indicator Name
Vendex checks completed
Month
2014 / 07
Report Month
3,273
Corruption prevention lecture e-learning attendees
Indicator Name: Corruption prevention lecture e-learning attendees • Month: 2014 / 07 • Report Month: N/A
Indicator Name
Corruption prevention lecture e-learning attendees
Month
2014 / 07
Report Month
N/A
Investigations closed
Indicator Name: Investigations closed • Month: 2014 / 07 • Report Month: 72
Indicator Name
Investigations closed
Month
2014 / 07
Report Month
72
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month: 2014 / 07 • Report Month: 201
Indicator Name
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month
2014 / 07
Report Month
201
Complaints
Indicator Name: Complaints • Month: 2014 / 07 • Report Month: 1,101
Indicator Name
Complaints
Month
2014 / 07
Report Month
1,101
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2014 / 07 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2014 / 07
Report Month
100%
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