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Monthly Performance Management Reports (includes Corruption Lectures and Customer Service indicators)

This dataset contains select monthly performance statistics that DOI regularly reports to the Mayor's Office of Operations for 2010 - 2015. This dataset includes several indicators that are cummulated for the Mayor's Management Reports, such as the including numbers of complaints received by the Agency and the numbers of arrests made. This dataset also includes monthly statistics on the Agency's outreach efforts (anticorrupion and whistleblower lectures) as well customer service indicators (such as the number of emails received by the Agency).

City Government Department of Investigation (DOI) Dataset i8ua-bnkj 3 fields
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Dataset fields
Showing 50 real records
Corruption prevention lecture e-learning attendees
Indicator Name: Corruption prevention lecture e-learning attendees • Month: 2014 / 04 • Report Month: N/A
Indicator Name
Corruption prevention lecture e-learning attendees
Month
2014 / 04
Report Month
N/A
Average time to complete a background investigation (from investigation start date) (days)
Month: 2014 / 04 • Report Month: 242
Indicator Name
Average time to complete a background investigation (from investigation start date) (days)
Month
2014 / 04
Report Month
242
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2014 / 04 • Report Month: 26
Indicator Name
Average time to complete a VENDEX check (days)
Month
2014 / 04
Report Month
26
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2014 / 04 • Report Month: 154
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2014 / 04
Report Month
154
Background investigations for non-Mayoral agencies
Indicator Name: Background investigations for non-Mayoral agencies • Month: 2014 / 04 • Report Month: 40
Indicator Name
Background investigations for non-Mayoral agencies
Month
2014 / 04
Report Month
40
Average time to complete an investigation (days) - Significant investigations
Indicator Name: Average time to complete an investigation (days) - Significant investigations • Month: 2014 / 04 • Report Month: 519
Indicator Name
Average time to complete an investigation (days) - Significant investigations
Month
2014 / 04
Report Month
519
Number of letters sent to an agency
Indicator Name: Number of letters sent to an agency • Month: 2014 / 04 • Report Month: 251
Indicator Name
Number of letters sent to an agency
Month
2014 / 04
Report Month
251
Complaints
Indicator Name: Complaints • Month: 2014 / 04 • Report Month: 1,172
Indicator Name
Complaints
Month
2014 / 04
Report Month
1,172
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2014 / 04 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2014 / 04
Report Month
100%
Average time to complete a background investigation (from investigation start date) (days)
Month: 2014 / 03 • Report Month: 212
Indicator Name
Average time to complete a background investigation (from investigation start date) (days)
Month
2014 / 03
Report Month
212
Complaints
Indicator Name: Complaints • Month: 2014 / 03 • Report Month: 1,056
Indicator Name
Complaints
Month
2014 / 03
Report Month
1,056
Integrity monitoring agreements
Indicator Name: Integrity monitoring agreements • Month: 2014 / 03 • Report Month: 18
Indicator Name
Integrity monitoring agreements
Month
2014 / 03
Report Month
18
Arrests resulting from DOI investigations
Indicator Name: Arrests resulting from DOI investigations • Month: 2014 / 03 • Report Month: 26
Indicator Name
Arrests resulting from DOI investigations
Month
2014 / 03
Report Month
26
Corruption prevention lecture e-learning attendees
Indicator Name: Corruption prevention lecture e-learning attendees • Month: 2014 / 03 • Report Month: N/A
Indicator Name
Corruption prevention lecture e-learning attendees
Month
2014 / 03
Report Month
N/A
Average time to complete an investigation (days) - Significant investigations
Indicator Name: Average time to complete an investigation (days) - Significant investigations • Month: 2014 / 03 • Report Month: 0
Indicator Name
Average time to complete an investigation (days) - Significant investigations
Month
2014 / 03
Report Month
0
Investigations closed
Indicator Name: Investigations closed • Month: 2014 / 03 • Report Month: 90
Indicator Name
Investigations closed
Month
2014 / 03
Report Month
90
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2014 / 03 • Report Month: 167
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2014 / 03
Report Month
167
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2014 / 03 • Report Month: 2
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2014 / 03
Report Month
2
Referrals for criminal prosecution
Indicator Name: Referrals for criminal prosecution • Month: 2014 / 03 • Report Month: 30
Indicator Name
Referrals for criminal prosecution
Month
2014 / 03
Report Month
30
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2014 / 03 • Report Month: 24
Indicator Name
Average time to complete a VENDEX check (days)
Month
2014 / 03
Report Month
24
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2014 / 03 • Report Month: $2,586
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2014 / 03
Report Month
$2,586
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2014 / 03 • Report Month: 3,965
Indicator Name
Vendex checks completed
Month
2014 / 03
Report Month
3,965
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month: 2014 / 03 • Report Month: 191
Indicator Name
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month
2014 / 03
Report Month
191
Corruption prevention and whistleblower lectures conducted
Indicator Name: Corruption prevention and whistleblower lectures conducted • Month: 2014 / 03 • Report Month: 46
Indicator Name
Corruption prevention and whistleblower lectures conducted
Month
2014 / 03
Report Month
46
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2014 / 03 • Report Month: 171
Indicator Name
Average time to complete an investigation (days)
Month
2014 / 03
Report Month
171
VENDEX checks completed within 30 days (%)
Indicator Name: VENDEX checks completed within 30 days (%) • Month: 2014 / 03 • Report Month: 98%
Indicator Name
VENDEX checks completed within 30 days (%)
Month
2014 / 03
Report Month
98%
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2014 / 03 • Report Month: 268
Indicator Name
Background investigations for Mayoral agencies
Month
2014 / 03
Report Month
268
Written policy and procedure recommendations to City agencies
Indicator Name: Written policy and procedure recommendations to City agencies • Month: 2014 / 03 • Report Month: 22
Indicator Name
Written policy and procedure recommendations to City agencies
Month
2014 / 03
Report Month
22
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2014 / 03 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2014 / 03
Report Month
100%
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2014 / 03 • Report Month: $1,911
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2014 / 03
Report Month
$1,911
Time to notify agencies of arrest notifications for current childcare, home care and fami…
Month: 2014 / 03 • Report Month: 1
Indicator Name
Time to notify agencies of arrest notifications for current childcare, home care and family care workers after receipt from State Division of Criminal Justice Services (days)
Month
2014 / 03
Report Month
1
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2014 / 03 • Report Month: 596
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2014 / 03
Report Month
596
Referrals for civil and administrative action
Indicator Name: Referrals for civil and administrative action • Month: 2014 / 03 • Report Month: 60
Indicator Name
Referrals for civil and administrative action
Month
2014 / 03
Report Month
60
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2014 / 03 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2014 / 03
Report Month
100%
Background investigations for non-Mayoral agencies
Indicator Name: Background investigations for non-Mayoral agencies • Month: 2014 / 03 • Report Month: 56
Indicator Name
Background investigations for non-Mayoral agencies
Month
2014 / 03
Report Month
56
Completed requests for interpretation (reported tri-monthly)
Month: 2014 / 03 • Report Month: 8
Indicator Name
Completed requests for interpretation (reported tri-monthly)
Month
2014 / 03
Report Month
8
Number of letters sent to an agency
Indicator Name: Number of letters sent to an agency • Month: 2014 / 03 • Report Month: 254
Indicator Name
Number of letters sent to an agency
Month
2014 / 03
Report Month
254
Average wait time to speak with a customer service agent (minutes) - figures are cumulati…
Month: 2014 / 03 • Report Month: 3:00
Indicator Name
Average wait time to speak with a customer service agent (minutes) - figures are cumulative and reported tri-monthly
Month
2014 / 03
Report Month
3:00
Background investigations closed within six months (from investigation start date) (%)
Month: 2014 / 03 • Report Month: 58%
Indicator Name
Background investigations closed within six months (from investigation start date) (%)
Month
2014 / 03
Report Month
58%
Financial recoveries to the City collected ($000)
Indicator Name: Financial recoveries to the City collected ($000) • Month: 2014 / 03 • Report Month: $811
Indicator Name
Financial recoveries to the City collected ($000)
Month
2014 / 03
Report Month
$811
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2014 / 02 • Report Month: 158
Indicator Name
Background investigations for Mayoral agencies
Month
2014 / 02
Report Month
158
Written policy and procedure recommendations to City agencies
Indicator Name: Written policy and procedure recommendations to City agencies • Month: 2014 / 02 • Report Month: 69
Indicator Name
Written policy and procedure recommendations to City agencies
Month
2014 / 02
Report Month
69
Corruption prevention lecture e-learning attendees
Indicator Name: Corruption prevention lecture e-learning attendees • Month: 2014 / 02 • Report Month: N/A
Indicator Name
Corruption prevention lecture e-learning attendees
Month
2014 / 02
Report Month
N/A
Average time to complete a background investigation (from investigation start date) (days)
Month: 2014 / 02 • Report Month: 262
Indicator Name
Average time to complete a background investigation (from investigation start date) (days)
Month
2014 / 02
Report Month
262
Average time to complete an investigation (days) - Significant investigations
Indicator Name: Average time to complete an investigation (days) - Significant investigations • Month: 2014 / 02 • Report Month: 560
Indicator Name
Average time to complete an investigation (days) - Significant investigations
Month
2014 / 02
Report Month
560
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2014 / 02 • Report Month: 187
Indicator Name
Average time to complete an investigation (days)
Month
2014 / 02
Report Month
187
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2014 / 02 • Report Month: 2,190
Indicator Name
Vendex checks completed
Month
2014 / 02
Report Month
2,190
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2014 / 02 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2014 / 02
Report Month
100%
Number of letters sent to an agency
Indicator Name: Number of letters sent to an agency • Month: 2014 / 02 • Report Month: 251
Indicator Name
Number of letters sent to an agency
Month
2014 / 02
Report Month
251
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2014 / 02 • Report Month: 0
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2014 / 02
Report Month
0
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