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Monthly Performance Management Reports (includes Corruption Lectures and Customer Service indicators)

This dataset contains select monthly performance statistics that DOI regularly reports to the Mayor's Office of Operations for 2010 - 2015. This dataset includes several indicators that are cummulated for the Mayor's Management Reports, such as the including numbers of complaints received by the Agency and the numbers of arrests made. This dataset also includes monthly statistics on the Agency's outreach efforts (anticorrupion and whistleblower lectures) as well customer service indicators (such as the number of emails received by the Agency).

City Government Department of Investigation (DOI) Dataset i8ua-bnkj 3 fields
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Showing 50 real records
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2013 / 12 • Report Month: 1
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2013 / 12
Report Month
1
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2013 / 12 • Report Month: 157
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2013 / 12
Report Month
157
Referrals for civil and administrative action
Indicator Name: Referrals for civil and administrative action • Month: 2013 / 12 • Report Month: 78
Indicator Name
Referrals for civil and administrative action
Month
2013 / 12
Report Month
78
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2013 / 12 • Report Month: 0
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2013 / 12
Report Month
0
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2013 / 12 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2013 / 12
Report Month
100%
Referrals for criminal prosecution
Indicator Name: Referrals for criminal prosecution • Month: 2013 / 12 • Report Month: 110
Indicator Name
Referrals for criminal prosecution
Month
2013 / 12
Report Month
110
Background investigations closed within six months (from investigation start date) (%)
Month: 2013 / 12 • Report Month: 59%
Indicator Name
Background investigations closed within six months (from investigation start date) (%)
Month
2013 / 12
Report Month
59%
Time to notify agencies of arrest notifications for current childcare, home care and fami…
Month: 2013 / 12 • Report Month: 1
Indicator Name
Time to notify agencies of arrest notifications for current childcare, home care and family care workers after receipt from State Division of Criminal Justice Services (days)
Month
2013 / 12
Report Month
1
Average time to complete a background investigation (from investigation start date) (days)
Month: 2013 / 12 • Report Month: 197
Indicator Name
Average time to complete a background investigation (from investigation start date) (days)
Month
2013 / 12
Report Month
197
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2013 / 12 • Report Month: $1,274
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2013 / 12
Report Month
$1,274
VENDEX checks completed within 30 days (%)
Indicator Name: VENDEX checks completed within 30 days (%) • Month: 2013 / 12 • Report Month: 79%
Indicator Name
VENDEX checks completed within 30 days (%)
Month
2013 / 12
Report Month
79%
Financial recoveries to the City collected ($000)
Indicator Name: Financial recoveries to the City collected ($000) • Month: 2013 / 12 • Report Month: $948
Indicator Name
Financial recoveries to the City collected ($000)
Month
2013 / 12
Report Month
$948
Corruption prevention lecture e-learning attendees
Indicator Name: Corruption prevention lecture e-learning attendees • Month: 2013 / 12 • Report Month: N/A
Indicator Name
Corruption prevention lecture e-learning attendees
Month
2013 / 12
Report Month
N/A
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2013 / 12 • Report Month: 27
Indicator Name
Average time to complete a VENDEX check (days)
Month
2013 / 12
Report Month
27
Investigations closed
Indicator Name: Investigations closed • Month: 2013 / 12 • Report Month: 100
Indicator Name
Investigations closed
Month
2013 / 12
Report Month
100
Arrests resulting from DOI investigations
Indicator Name: Arrests resulting from DOI investigations • Month: 2013 / 12 • Report Month: 96
Indicator Name
Arrests resulting from DOI investigations
Month
2013 / 12
Report Month
96
Average time to complete an investigation (days) - Significant investigations
Indicator Name: Average time to complete an investigation (days) - Significant investigations • Month: 2013 / 12 • Report Month: 227
Indicator Name
Average time to complete an investigation (days) - Significant investigations
Month
2013 / 12
Report Month
227
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2013 / 12 • Report Month: 148
Indicator Name
Background investigations for Mayoral agencies
Month
2013 / 12
Report Month
148
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2013 / 12 • Report Month: 3,149
Indicator Name
Vendex checks completed
Month
2013 / 12
Report Month
3,149
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2013 / 12 • Report Month: $3,660
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2013 / 12
Report Month
$3,660
Completed requests for interpretation (reported tri-monthly)
Month: 2013 / 12 • Report Month: 0
Indicator Name
Completed requests for interpretation (reported tri-monthly)
Month
2013 / 12
Report Month
0
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2013 / 12 • Report Month: 159
Indicator Name
Average time to complete an investigation (days)
Month
2013 / 12
Report Month
159
Written policy and procedure recommendations to City agencies
Indicator Name: Written policy and procedure recommendations to City agencies • Month: 2013 / 12 • Report Month: 62
Indicator Name
Written policy and procedure recommendations to City agencies
Month
2013 / 12
Report Month
62
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month: 2013 / 12 • Report Month: 172
Indicator Name
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month
2013 / 12
Report Month
172
Number of letters sent to an agency
Indicator Name: Number of letters sent to an agency • Month: 2013 / 12 • Report Month: 235
Indicator Name
Number of letters sent to an agency
Month
2013 / 12
Report Month
235
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2013 / 12 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2013 / 12
Report Month
100%
Complaints
Indicator Name: Complaints • Month: 2013 / 12 • Report Month: 880
Indicator Name
Complaints
Month
2013 / 12
Report Month
880
Background investigations for non-Mayoral agencies
Indicator Name: Background investigations for non-Mayoral agencies • Month: 2013 / 12 • Report Month: 31
Indicator Name
Background investigations for non-Mayoral agencies
Month
2013 / 12
Report Month
31
Average wait time to speak with a customer service agent (minutes) - figures are cumulati…
Month: 2013 / 12 • Report Month: 3:00
Indicator Name
Average wait time to speak with a customer service agent (minutes) - figures are cumulative and reported tri-monthly
Month
2013 / 12
Report Month
3:00
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2013 / 11 • Report Month: 0
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2013 / 11
Report Month
0
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2013 / 11 • Report Month: 128
Indicator Name
Average time to complete an investigation (days)
Month
2013 / 11
Report Month
128
Corruption prevention and whistleblower lectures conducted
Indicator Name: Corruption prevention and whistleblower lectures conducted • Month: 2013 / 11 • Report Month: 36
Indicator Name
Corruption prevention and whistleblower lectures conducted
Month
2013 / 11
Report Month
36
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2013 / 11 • Report Month: 126
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2013 / 11
Report Month
126
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2013 / 11 • Report Month: 1
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2013 / 11
Report Month
1
Investigations closed
Indicator Name: Investigations closed • Month: 2013 / 11 • Report Month: 80
Indicator Name
Investigations closed
Month
2013 / 11
Report Month
80
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2013 / 11 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2013 / 11
Report Month
100%
Number of letters sent to an agency
Indicator Name: Number of letters sent to an agency • Month: 2013 / 11 • Report Month: 230
Indicator Name
Number of letters sent to an agency
Month
2013 / 11
Report Month
230
Background investigations closed within six months (from investigation start date) (%)
Month: 2013 / 11 • Report Month: 50%
Indicator Name
Background investigations closed within six months (from investigation start date) (%)
Month
2013 / 11
Report Month
50%
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2013 / 11 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2013 / 11
Report Month
100%
Corruption prevention lecture e-learning attendees
Indicator Name: Corruption prevention lecture e-learning attendees • Month: 2013 / 11 • Report Month: N/A
Indicator Name
Corruption prevention lecture e-learning attendees
Month
2013 / 11
Report Month
N/A
Written policy and procedure recommendations to City agencies
Indicator Name: Written policy and procedure recommendations to City agencies • Month: 2013 / 11 • Report Month: 35
Indicator Name
Written policy and procedure recommendations to City agencies
Month
2013 / 11
Report Month
35
VENDEX checks completed within 30 days (%)
Indicator Name: VENDEX checks completed within 30 days (%) • Month: 2013 / 11 • Report Month: 95%
Indicator Name
VENDEX checks completed within 30 days (%)
Month
2013 / 11
Report Month
95%
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2013 / 11 • Report Month: 27
Indicator Name
Average time to complete a VENDEX check (days)
Month
2013 / 11
Report Month
27
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2013 / 11 • Report Month: $930
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2013 / 11
Report Month
$930
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2013 / 11 • Report Month: 3,273
Indicator Name
Vendex checks completed
Month
2013 / 11
Report Month
3,273
Time to notify agencies of arrest notifications for current childcare, home care and fami…
Month: 2013 / 11 • Report Month: 1
Indicator Name
Time to notify agencies of arrest notifications for current childcare, home care and family care workers after receipt from State Division of Criminal Justice Services (days)
Month
2013 / 11
Report Month
1
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2013 / 11 • Report Month: $5,780
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2013 / 11
Report Month
$5,780
Financial recoveries to the City collected ($000)
Indicator Name: Financial recoveries to the City collected ($000) • Month: 2013 / 11 • Report Month: $588
Indicator Name
Financial recoveries to the City collected ($000)
Month
2013 / 11
Report Month
$588
Average time to complete a background investigation (from investigation start date) (days)
Month: 2013 / 11 • Report Month: 238
Indicator Name
Average time to complete a background investigation (from investigation start date) (days)
Month
2013 / 11
Report Month
238
Referrals for criminal prosecution
Indicator Name: Referrals for criminal prosecution • Month: 2013 / 11 • Report Month: 32
Indicator Name
Referrals for criminal prosecution
Month
2013 / 11
Report Month
32
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