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Monthly Performance Management Reports (includes Corruption Lectures and Customer Service indicators)

This dataset contains select monthly performance statistics that DOI regularly reports to the Mayor's Office of Operations for 2010 - 2015. This dataset includes several indicators that are cummulated for the Mayor's Management Reports, such as the including numbers of complaints received by the Agency and the numbers of arrests made. This dataset also includes monthly statistics on the Agency's outreach efforts (anticorrupion and whistleblower lectures) as well customer service indicators (such as the number of emails received by the Agency).

City Government Department of Investigation (DOI) Dataset i8ua-bnkj 3 fields
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Dataset fields
Showing 50 real records
Average time to complete an investigation (days) - Significant investigations
Indicator Name: Average time to complete an investigation (days) - Significant investigations • Month: 2013 / 11 • Report Month: 207
Indicator Name
Average time to complete an investigation (days) - Significant investigations
Month
2013 / 11
Report Month
207
Complaints
Indicator Name: Complaints • Month: 2013 / 11 • Report Month: 946
Indicator Name
Complaints
Month
2013 / 11
Report Month
946
Referrals for criminal prosecution
Indicator Name: Referrals for criminal prosecution • Month: 2013 / 11 • Report Month: 32
Indicator Name
Referrals for criminal prosecution
Month
2013 / 11
Report Month
32
Arrests resulting from DOI investigations
Indicator Name: Arrests resulting from DOI investigations • Month: 2013 / 11 • Report Month: 23
Indicator Name
Arrests resulting from DOI investigations
Month
2013 / 11
Report Month
23
Number of letters sent to an agency
Indicator Name: Number of letters sent to an agency • Month: 2013 / 11 • Report Month: 230
Indicator Name
Number of letters sent to an agency
Month
2013 / 11
Report Month
230
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2013 / 11 • Report Month: 128
Indicator Name
Average time to complete an investigation (days)
Month
2013 / 11
Report Month
128
Referrals for civil and administrative action
Indicator Name: Referrals for civil and administrative action • Month: 2013 / 11 • Report Month: 64
Indicator Name
Referrals for civil and administrative action
Month
2013 / 11
Report Month
64
Investigations closed
Indicator Name: Investigations closed • Month: 2013 / 11 • Report Month: 80
Indicator Name
Investigations closed
Month
2013 / 11
Report Month
80
Written policy and procedure recommendations to City agencies
Indicator Name: Written policy and procedure recommendations to City agencies • Month: 2013 / 10 • Report Month: 12
Indicator Name
Written policy and procedure recommendations to City agencies
Month
2013 / 10
Report Month
12
Integrity monitoring agreements
Indicator Name: Integrity monitoring agreements • Month: 2013 / 10 • Report Month: 16
Indicator Name
Integrity monitoring agreements
Month
2013 / 10
Report Month
16
Number of letters sent to an agency
Indicator Name: Number of letters sent to an agency • Month: 2013 / 10 • Report Month: 368
Indicator Name
Number of letters sent to an agency
Month
2013 / 10
Report Month
368
Financial recoveries to the City collected ($000)
Indicator Name: Financial recoveries to the City collected ($000) • Month: 2013 / 10 • Report Month: $427
Indicator Name
Financial recoveries to the City collected ($000)
Month
2013 / 10
Report Month
$427
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2013 / 10 • Report Month: 139
Indicator Name
Average time to complete an investigation (days)
Month
2013 / 10
Report Month
139
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2013 / 10 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2013 / 10
Report Month
100%
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2013 / 10 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2013 / 10
Report Month
100%
Complaints
Indicator Name: Complaints • Month: 2013 / 10 • Report Month: 1,209
Indicator Name
Complaints
Month
2013 / 10
Report Month
1,209
Average time to complete an investigation (days) - Significant investigations
Indicator Name: Average time to complete an investigation (days) - Significant investigations • Month: 2013 / 10 • Report Month: 0
Indicator Name
Average time to complete an investigation (days) - Significant investigations
Month
2013 / 10
Report Month
0
Average time to complete a background investigation (from investigation start date) (days)
Month: 2013 / 10 • Report Month: 250
Indicator Name
Average time to complete a background investigation (from investigation start date) (days)
Month
2013 / 10
Report Month
250
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2013 / 10 • Report Month: 139
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2013 / 10
Report Month
139
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2013 / 10 • Report Month: 1
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2013 / 10
Report Month
1
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2013 / 10 • Report Month: 3,138
Indicator Name
Vendex checks completed
Month
2013 / 10
Report Month
3,138
Referrals for civil and administrative action
Indicator Name: Referrals for civil and administrative action • Month: 2013 / 10 • Report Month: 97
Indicator Name
Referrals for civil and administrative action
Month
2013 / 10
Report Month
97
Corruption prevention and whistleblower lectures conducted
Indicator Name: Corruption prevention and whistleblower lectures conducted • Month: 2013 / 10 • Report Month: 53
Indicator Name
Corruption prevention and whistleblower lectures conducted
Month
2013 / 10
Report Month
53
Corruption prevention lecture e-learning attendees
Indicator Name: Corruption prevention lecture e-learning attendees • Month: 2013 / 10 • Report Month: N/A
Indicator Name
Corruption prevention lecture e-learning attendees
Month
2013 / 10
Report Month
N/A
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2013 / 10 • Report Month: 25
Indicator Name
Average time to complete a VENDEX check (days)
Month
2013 / 10
Report Month
25
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2013 / 10 • Report Month: $260
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2013 / 10
Report Month
$260
Investigations closed
Indicator Name: Investigations closed • Month: 2013 / 10 • Report Month: 104
Indicator Name
Investigations closed
Month
2013 / 10
Report Month
104
VENDEX checks completed within 30 days (%)
Indicator Name: VENDEX checks completed within 30 days (%) • Month: 2013 / 10 • Report Month: 99%
Indicator Name
VENDEX checks completed within 30 days (%)
Month
2013 / 10
Report Month
99%
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2013 / 10 • Report Month: 154
Indicator Name
Background investigations for Mayoral agencies
Month
2013 / 10
Report Month
154
Referrals for criminal prosecution
Indicator Name: Referrals for criminal prosecution • Month: 2013 / 10 • Report Month: 122
Indicator Name
Referrals for criminal prosecution
Month
2013 / 10
Report Month
122
Background investigations closed within six months (from investigation start date) (%)
Month: 2013 / 10 • Report Month: 56%
Indicator Name
Background investigations closed within six months (from investigation start date) (%)
Month
2013 / 10
Report Month
56%
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month: 2013 / 10 • Report Month: 172
Indicator Name
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month
2013 / 10
Report Month
172
Background investigations for non-Mayoral agencies
Indicator Name: Background investigations for non-Mayoral agencies • Month: 2013 / 10 • Report Month: 48
Indicator Name
Background investigations for non-Mayoral agencies
Month
2013 / 10
Report Month
48
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2013 / 10 • Report Month: 0
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2013 / 10
Report Month
0
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2013 / 10 • Report Month: $218
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2013 / 10
Report Month
$218
Time to notify agencies of arrest notifications for current childcare, home care and fami…
Month: 2013 / 10 • Report Month: 1
Indicator Name
Time to notify agencies of arrest notifications for current childcare, home care and family care workers after receipt from State Division of Criminal Justice Services (days)
Month
2013 / 10
Report Month
1
Arrests resulting from DOI investigations
Indicator Name: Arrests resulting from DOI investigations • Month: 2013 / 10 • Report Month: 116
Indicator Name
Arrests resulting from DOI investigations
Month
2013 / 10
Report Month
116
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2013 / 09 • Report Month: 22
Indicator Name
Average time to complete a VENDEX check (days)
Month
2013 / 09
Report Month
22
Corruption prevention lecture e-learning attendees
Indicator Name: Corruption prevention lecture e-learning attendees • Month: 2013 / 09 • Report Month: N/A
Indicator Name
Corruption prevention lecture e-learning attendees
Month
2013 / 09
Report Month
N/A
Referrals for civil and administrative action
Indicator Name: Referrals for civil and administrative action • Month: 2013 / 09 • Report Month: 77
Indicator Name
Referrals for civil and administrative action
Month
2013 / 09
Report Month
77
Referrals for criminal prosecution
Indicator Name: Referrals for criminal prosecution • Month: 2013 / 09 • Report Month: 52
Indicator Name
Referrals for criminal prosecution
Month
2013 / 09
Report Month
52
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2013 / 09 • Report Month: 1
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2013 / 09
Report Month
1
Completed requests for interpretation (reported tri-monthly)
Month: 2013 / 09 • Report Month: 4
Indicator Name
Completed requests for interpretation (reported tri-monthly)
Month
2013 / 09
Report Month
4
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2013 / 09 • Report Month: 132
Indicator Name
Background investigations for Mayoral agencies
Month
2013 / 09
Report Month
132
Complaints
Indicator Name: Complaints • Month: 2013 / 09 • Report Month: 1,105
Indicator Name
Complaints
Month
2013 / 09
Report Month
1,105
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2013 / 09 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2013 / 09
Report Month
100%
Average time to complete an investigation (days) - Significant investigations
Indicator Name: Average time to complete an investigation (days) - Significant investigations • Month: 2013 / 09 • Report Month: 199
Indicator Name
Average time to complete an investigation (days) - Significant investigations
Month
2013 / 09
Report Month
199
Written policy and procedure recommendations to City agencies
Indicator Name: Written policy and procedure recommendations to City agencies • Month: 2013 / 09 • Report Month: 18
Indicator Name
Written policy and procedure recommendations to City agencies
Month
2013 / 09
Report Month
18
Average wait time to speak with a customer service agent (minutes) - figures are cumulati…
Month: 2013 / 09 • Report Month: 3:00
Indicator Name
Average wait time to speak with a customer service agent (minutes) - figures are cumulative and reported tri-monthly
Month
2013 / 09
Report Month
3:00
Background investigations for non-Mayoral agencies
Indicator Name: Background investigations for non-Mayoral agencies • Month: 2013 / 09 • Report Month: 16
Indicator Name
Background investigations for non-Mayoral agencies
Month
2013 / 09
Report Month
16
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