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Monthly Performance Management Reports (includes Corruption Lectures and Customer Service indicators)

This dataset contains select monthly performance statistics that DOI regularly reports to the Mayor's Office of Operations for 2010 - 2015. This dataset includes several indicators that are cummulated for the Mayor's Management Reports, such as the including numbers of complaints received by the Agency and the numbers of arrests made. This dataset also includes monthly statistics on the Agency's outreach efforts (anticorrupion and whistleblower lectures) as well customer service indicators (such as the number of emails received by the Agency).

City Government Department of Investigation (DOI) Dataset i8ua-bnkj 3 fields
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Dataset fields
Showing 50 real records
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2012 / 09 • Report Month: 106
Indicator Name
Background investigations for Mayoral agencies
Month
2012 / 09
Report Month
106
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2012 / 09 • Report Month: $427
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2012 / 09
Report Month
$427
Number of letters sent to an agency
Indicator Name: Number of letters sent to an agency • Month: 2012 / 09 • Report Month: 214
Indicator Name
Number of letters sent to an agency
Month
2012 / 09
Report Month
214
Time to notify agencies of arrest notifications for current childcare, home care and fami…
Month: 2012 / 09 • Report Month: 2
Indicator Name
Time to notify agencies of arrest notifications for current childcare, home care and family care workers after receipt from State Division of Criminal Justice Services (days)
Month
2012 / 09
Report Month
2
Average time to complete an investigation (days) - Significant investigations
Indicator Name: Average time to complete an investigation (days) - Significant investigations • Month: 2012 / 09 • Report Month: 222
Indicator Name
Average time to complete an investigation (days) - Significant investigations
Month
2012 / 09
Report Month
222
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2012 / 09 • Report Month: 3,452
Indicator Name
Vendex checks completed
Month
2012 / 09
Report Month
3,452
Average time to complete a background investigation (from investigation start date) (days)
Month: 2012 / 09 • Report Month: 298
Indicator Name
Average time to complete a background investigation (from investigation start date) (days)
Month
2012 / 09
Report Month
298
Integrity monitoring agreements
Indicator Name: Integrity monitoring agreements • Month: 2012 / 09 • Report Month: 15
Indicator Name
Integrity monitoring agreements
Month
2012 / 09
Report Month
15
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2012 / 09 • Report Month: 22
Indicator Name
Average time to complete a VENDEX check (days)
Month
2012 / 09
Report Month
22
VENDEX checks completed within 30 days (%)
Indicator Name: VENDEX checks completed within 30 days (%) • Month: 2012 / 09 • Report Month: 98%
Indicator Name
VENDEX checks completed within 30 days (%)
Month
2012 / 09
Report Month
98%
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2012 / 09 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2012 / 09
Report Month
100%
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2012 / 09 • Report Month: 163
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2012 / 09
Report Month
163
Completed requests for interpretation (reported tri-monthly)
Month: 2012 / 09 • Report Month: 14
Indicator Name
Completed requests for interpretation (reported tri-monthly)
Month
2012 / 09
Report Month
14
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2012 / 09 • Report Month: 1
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2012 / 09
Report Month
1
Referrals for criminal prosecution
Indicator Name: Referrals for criminal prosecution • Month: 2012 / 09 • Report Month: 61
Indicator Name
Referrals for criminal prosecution
Month
2012 / 09
Report Month
61
Background investigations closed within six months (from investigation start date) (%)
Month: 2012 / 09 • Report Month: 55%
Indicator Name
Background investigations closed within six months (from investigation start date) (%)
Month
2012 / 09
Report Month
55%
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2012 / 09 • Report Month: 181
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2012 / 09
Report Month
181
Corruption prevention and whistleblower lectures conducted
Indicator Name: Corruption prevention and whistleblower lectures conducted • Month: 2012 / 09 • Report Month: 44
Indicator Name
Corruption prevention and whistleblower lectures conducted
Month
2012 / 09
Report Month
44
Background investigations for non-Mayoral agencies
Indicator Name: Background investigations for non-Mayoral agencies • Month: 2012 / 09 • Report Month: 27
Indicator Name
Background investigations for non-Mayoral agencies
Month
2012 / 09
Report Month
27
Average wait time to speak with a customer service agent (minutes) - figures are cumulati…
Month: 2012 / 09 • Report Month: 3:00
Indicator Name
Average wait time to speak with a customer service agent (minutes) - figures are cumulative and reported tri-monthly
Month
2012 / 09
Report Month
3:00
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2012 / 09 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2012 / 09
Report Month
100%
Investigations closed
Indicator Name: Investigations closed • Month: 2012 / 09 • Report Month: 114
Indicator Name
Investigations closed
Month
2012 / 09
Report Month
114
Complaints
Indicator Name: Complaints • Month: 2012 / 09 • Report Month: 963
Indicator Name
Complaints
Month
2012 / 09
Report Month
963
Arrests resulting from DOI investigations
Indicator Name: Arrests resulting from DOI investigations • Month: 2012 / 09 • Report Month: 56
Indicator Name
Arrests resulting from DOI investigations
Month
2012 / 09
Report Month
56
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month: 2012 / 09 • Report Month: 188
Indicator Name
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month
2012 / 09
Report Month
188
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2012 / 08 • Report Month: $406
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2012 / 08
Report Month
$406
Corruption prevention and whistleblower lectures conducted
Indicator Name: Corruption prevention and whistleblower lectures conducted • Month: 2012 / 08 • Report Month: 21
Indicator Name
Corruption prevention and whistleblower lectures conducted
Month
2012 / 08
Report Month
21
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2012 / 08 • Report Month: 2,682
Indicator Name
Vendex checks completed
Month
2012 / 08
Report Month
2,682
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2012 / 08 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2012 / 08
Report Month
100%
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2012 / 08 • Report Month: 205
Indicator Name
Average time to complete an investigation (days)
Month
2012 / 08
Report Month
205
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2012 / 08 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2012 / 08
Report Month
100%
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2012 / 08 • Report Month: $850
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2012 / 08
Report Month
$850
Complaints
Indicator Name: Complaints • Month: 2012 / 08 • Report Month: 1,096
Indicator Name
Complaints
Month
2012 / 08
Report Month
1,096
Background investigations closed within six months (from investigation start date) (%)
Month: 2012 / 08 • Report Month: 63%
Indicator Name
Background investigations closed within six months (from investigation start date) (%)
Month
2012 / 08
Report Month
63%
Integrity monitoring agreements
Indicator Name: Integrity monitoring agreements • Month: 2012 / 08 • Report Month: 15
Indicator Name
Integrity monitoring agreements
Month
2012 / 08
Report Month
15
VENDEX checks completed within 30 days (%)
Indicator Name: VENDEX checks completed within 30 days (%) • Month: 2012 / 08 • Report Month: 94%
Indicator Name
VENDEX checks completed within 30 days (%)
Month
2012 / 08
Report Month
94%
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2012 / 08 • Report Month: 21
Indicator Name
Average time to complete a VENDEX check (days)
Month
2012 / 08
Report Month
21
Number of letters sent to an agency
Indicator Name: Number of letters sent to an agency • Month: 2012 / 08 • Report Month: 297
Indicator Name
Number of letters sent to an agency
Month
2012 / 08
Report Month
297
Background investigations for non-Mayoral agencies
Indicator Name: Background investigations for non-Mayoral agencies • Month: 2012 / 08 • Report Month: 50
Indicator Name
Background investigations for non-Mayoral agencies
Month
2012 / 08
Report Month
50
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2012 / 08 • Report Month: 414
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2012 / 08
Report Month
414
Average time to complete a background investigation (from investigation start date) (days)
Month: 2012 / 08 • Report Month: 211
Indicator Name
Average time to complete a background investigation (from investigation start date) (days)
Month
2012 / 08
Report Month
211
Arrests resulting from DOI investigations
Indicator Name: Arrests resulting from DOI investigations • Month: 2012 / 08 • Report Month: 62
Indicator Name
Arrests resulting from DOI investigations
Month
2012 / 08
Report Month
62
Financial recoveries to the City collected ($000)
Indicator Name: Financial recoveries to the City collected ($000) • Month: 2012 / 08 • Report Month: $2,180
Indicator Name
Financial recoveries to the City collected ($000)
Month
2012 / 08
Report Month
$2,180
Investigations closed
Indicator Name: Investigations closed • Month: 2012 / 08 • Report Month: 105
Indicator Name
Investigations closed
Month
2012 / 08
Report Month
105
Time to notify agencies of arrest notifications for current childcare, home care and fami…
Month: 2012 / 08 • Report Month: 1
Indicator Name
Time to notify agencies of arrest notifications for current childcare, home care and family care workers after receipt from State Division of Criminal Justice Services (days)
Month
2012 / 08
Report Month
1
Average time to complete an investigation (days) - Significant investigations
Indicator Name: Average time to complete an investigation (days) - Significant investigations • Month: 2012 / 08 • Report Month: 212
Indicator Name
Average time to complete an investigation (days) - Significant investigations
Month
2012 / 08
Report Month
212
Corruption prevention lecture e-learning attendees
Indicator Name: Corruption prevention lecture e-learning attendees • Month: 2012 / 08 • Report Month: N/A
Indicator Name
Corruption prevention lecture e-learning attendees
Month
2012 / 08
Report Month
N/A
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month: 2012 / 08 • Report Month: 176
Indicator Name
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month
2012 / 08
Report Month
176
Written policy and procedure recommendations to City agencies
Indicator Name: Written policy and procedure recommendations to City agencies • Month: 2012 / 08 • Report Month: 39
Indicator Name
Written policy and procedure recommendations to City agencies
Month
2012 / 08
Report Month
39
Referrals for criminal prosecution
Indicator Name: Referrals for criminal prosecution • Month: 2012 / 08 • Report Month: 73
Indicator Name
Referrals for criminal prosecution
Month
2012 / 08
Report Month
73
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