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Monthly Performance Management Reports (includes Corruption Lectures and Customer Service indicators)

This dataset contains select monthly performance statistics that DOI regularly reports to the Mayor's Office of Operations for 2010 - 2015. This dataset includes several indicators that are cummulated for the Mayor's Management Reports, such as the including numbers of complaints received by the Agency and the numbers of arrests made. This dataset also includes monthly statistics on the Agency's outreach efforts (anticorrupion and whistleblower lectures) as well customer service indicators (such as the number of emails received by the Agency).

City Government Department of Investigation (DOI) Dataset i8ua-bnkj 3 fields
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Dataset fields
Showing 50 real records
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2012 / 08 • Report Month: 203
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2012 / 08
Report Month
203
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2012 / 08 • Report Month: 124
Indicator Name
Background investigations for Mayoral agencies
Month
2012 / 08
Report Month
124
Referrals for civil and administrative action
Indicator Name: Referrals for civil and administrative action • Month: 2012 / 08 • Report Month: 86
Indicator Name
Referrals for civil and administrative action
Month
2012 / 08
Report Month
86
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2012 / 08 • Report Month: 1
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2012 / 08
Report Month
1
Arrests resulting from DOI investigations
Indicator Name: Arrests resulting from DOI investigations • Month: 2012 / 07 • Report Month: 28
Indicator Name
Arrests resulting from DOI investigations
Month
2012 / 07
Report Month
28
Average time to complete a background investigation (from investigation start date) (days)
Month: 2012 / 07 • Report Month: 237
Indicator Name
Average time to complete a background investigation (from investigation start date) (days)
Month
2012 / 07
Report Month
237
Number of letters sent to an agency
Indicator Name: Number of letters sent to an agency • Month: 2012 / 07 • Report Month: 243
Indicator Name
Number of letters sent to an agency
Month
2012 / 07
Report Month
243
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2012 / 07 • Report Month: 18
Indicator Name
Average time to complete a VENDEX check (days)
Month
2012 / 07
Report Month
18
Integrity monitoring agreements
Indicator Name: Integrity monitoring agreements • Month: 2012 / 07 • Report Month: 15
Indicator Name
Integrity monitoring agreements
Month
2012 / 07
Report Month
15
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month: 2012 / 07 • Report Month: 194
Indicator Name
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month
2012 / 07
Report Month
194
Investigations closed
Indicator Name: Investigations closed • Month: 2012 / 07 • Report Month: 91
Indicator Name
Investigations closed
Month
2012 / 07
Report Month
91
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2012 / 07 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2012 / 07
Report Month
100%
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2012 / 07 • Report Month: 166
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2012 / 07
Report Month
166
Complaints
Indicator Name: Complaints • Month: 2012 / 07 • Report Month: 1,043
Indicator Name
Complaints
Month
2012 / 07
Report Month
1,043
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2012 / 07 • Report Month: $492
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2012 / 07
Report Month
$492
Background investigations for non-Mayoral agencies
Indicator Name: Background investigations for non-Mayoral agencies • Month: 2012 / 07 • Report Month: 45
Indicator Name
Background investigations for non-Mayoral agencies
Month
2012 / 07
Report Month
45
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2012 / 07 • Report Month: 187
Indicator Name
Average time to complete an investigation (days)
Month
2012 / 07
Report Month
187
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2012 / 07 • Report Month: 2,103
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2012 / 07
Report Month
2,103
Average time to complete an investigation (days) - Significant investigations
Indicator Name: Average time to complete an investigation (days) - Significant investigations • Month: 2012 / 07 • Report Month: 164
Indicator Name
Average time to complete an investigation (days) - Significant investigations
Month
2012 / 07
Report Month
164
Referrals for civil and administrative action
Indicator Name: Referrals for civil and administrative action • Month: 2012 / 07 • Report Month: 73
Indicator Name
Referrals for civil and administrative action
Month
2012 / 07
Report Month
73
Corruption prevention and whistleblower lectures conducted
Indicator Name: Corruption prevention and whistleblower lectures conducted • Month: 2012 / 07 • Report Month: 19
Indicator Name
Corruption prevention and whistleblower lectures conducted
Month
2012 / 07
Report Month
19
Written policy and procedure recommendations to City agencies
Indicator Name: Written policy and procedure recommendations to City agencies • Month: 2012 / 07 • Report Month: 19
Indicator Name
Written policy and procedure recommendations to City agencies
Month
2012 / 07
Report Month
19
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2012 / 07 • Report Month: 108
Indicator Name
Background investigations for Mayoral agencies
Month
2012 / 07
Report Month
108
Financial recoveries to the City collected ($000)
Indicator Name: Financial recoveries to the City collected ($000) • Month: 2012 / 07 • Report Month: $297
Indicator Name
Financial recoveries to the City collected ($000)
Month
2012 / 07
Report Month
$297
Background investigations closed within six months (from investigation start date) (%)
Month: 2012 / 07 • Report Month: 57%
Indicator Name
Background investigations closed within six months (from investigation start date) (%)
Month
2012 / 07
Report Month
57%
Referrals for criminal prosecution
Indicator Name: Referrals for criminal prosecution • Month: 2012 / 07 • Report Month: 40
Indicator Name
Referrals for criminal prosecution
Month
2012 / 07
Report Month
40
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2012 / 07 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2012 / 07
Report Month
100%
Time to notify agencies of arrest notifications for current childcare, home care and fami…
Month: 2012 / 07 • Report Month: 1
Indicator Name
Time to notify agencies of arrest notifications for current childcare, home care and family care workers after receipt from State Division of Criminal Justice Services (days)
Month
2012 / 07
Report Month
1
VENDEX checks completed within 30 days (%)
Indicator Name: VENDEX checks completed within 30 days (%) • Month: 2012 / 07 • Report Month: 98%
Indicator Name
VENDEX checks completed within 30 days (%)
Month
2012 / 07
Report Month
98%
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2012 / 07 • Report Month: 1
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2012 / 07
Report Month
1
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2012 / 07 • Report Month: $423
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2012 / 07
Report Month
$423
Corruption prevention lecture e-learning attendees
Indicator Name: Corruption prevention lecture e-learning attendees • Month: 2012 / 07 • Report Month: N/A
Indicator Name
Corruption prevention lecture e-learning attendees
Month
2012 / 07
Report Month
N/A
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2012 / 07 • Report Month: 3,988
Indicator Name
Vendex checks completed
Month
2012 / 07
Report Month
3,988
Time to notify agencies of arrest notifications for current childcare, home care and fami…
Month: 2012 / 06 • Report Month: 1
Indicator Name
Time to notify agencies of arrest notifications for current childcare, home care and family care workers after receipt from State Division of Criminal Justice Services (days)
Month
2012 / 06
Report Month
1
Average time to complete a background investigation (from investigation start date) (days)
Month: 2012 / 06 • Report Month: 274
Indicator Name
Average time to complete a background investigation (from investigation start date) (days)
Month
2012 / 06
Report Month
274
Number of agency customers surveyed for overall customer satisfaction (reported annually)
Month: 2012 / 06 • Report Month: 26
Indicator Name
Number of agency customers surveyed for overall customer satisfaction (reported annually)
Month
2012 / 06
Report Month
26
Completed requests for interpretation (reported tri-monthly)
Month: 2012 / 06 • Report Month: 11
Indicator Name
Completed requests for interpretation (reported tri-monthly)
Month
2012 / 06
Report Month
11
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2012 / 06 • Report Month: 16
Indicator Name
Average time to complete a VENDEX check (days)
Month
2012 / 06
Report Month
16
Arrests resulting from DOI investigations
Indicator Name: Arrests resulting from DOI investigations • Month: 2012 / 06 • Report Month: 165
Indicator Name
Arrests resulting from DOI investigations
Month
2012 / 06
Report Month
165
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2012 / 06 • Report Month: 145
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2012 / 06
Report Month
145
Referrals for civil and administrative action
Indicator Name: Referrals for civil and administrative action • Month: 2012 / 06 • Report Month: 127
Indicator Name
Referrals for civil and administrative action
Month
2012 / 06
Report Month
127
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2012 / 06 • Report Month: 198
Indicator Name
Average time to complete an investigation (days)
Month
2012 / 06
Report Month
198
Average time to complete an investigation (days) - Significant investigations
Indicator Name: Average time to complete an investigation (days) - Significant investigations • Month: 2012 / 06 • Report Month: 399
Indicator Name
Average time to complete an investigation (days) - Significant investigations
Month
2012 / 06
Report Month
399
Complaints
Indicator Name: Complaints • Month: 2012 / 06 • Report Month: 1,068
Indicator Name
Complaints
Month
2012 / 06
Report Month
1,068
Referrals for criminal prosecution
Indicator Name: Referrals for criminal prosecution • Month: 2012 / 06 • Report Month: 165
Indicator Name
Referrals for criminal prosecution
Month
2012 / 06
Report Month
165
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2012 / 06 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2012 / 06
Report Month
100%
Corruption prevention lecture e-learning attendees
Indicator Name: Corruption prevention lecture e-learning attendees • Month: 2012 / 06 • Report Month: N/A
Indicator Name
Corruption prevention lecture e-learning attendees
Month
2012 / 06
Report Month
N/A
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2012 / 06 • Report Month: 128
Indicator Name
Background investigations for Mayoral agencies
Month
2012 / 06
Report Month
128
Financial recoveries to the City collected ($000)
Indicator Name: Financial recoveries to the City collected ($000) • Month: 2012 / 06 • Report Month: $250
Indicator Name
Financial recoveries to the City collected ($000)
Month
2012 / 06
Report Month
$250
Corruption prevention and whistleblower lectures conducted
Indicator Name: Corruption prevention and whistleblower lectures conducted • Month: 2012 / 06 • Report Month: 28
Indicator Name
Corruption prevention and whistleblower lectures conducted
Month
2012 / 06
Report Month
28
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