Ask NYC Browse All Data Public Safety Transportation Health Buildings

Monthly Performance Management Reports (includes Corruption Lectures and Customer Service indicators)

This dataset contains select monthly performance statistics that DOI regularly reports to the Mayor's Office of Operations for 2010 - 2015. This dataset includes several indicators that are cummulated for the Mayor's Management Reports, such as the including numbers of complaints received by the Agency and the numbers of arrests made. This dataset also includes monthly statistics on the Agency's outreach efforts (anticorrupion and whistleblower lectures) as well customer service indicators (such as the number of emails received by the Agency).

City Government Department of Investigation (DOI) Dataset i8ua-bnkj 3 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
Average wait time to speak with a customer service agent (minutes) - figures are cumulati…
Month: 2012 / 06 • Report Month: 3:00
Indicator Name
Average wait time to speak with a customer service agent (minutes) - figures are cumulative and reported tri-monthly
Month
2012 / 06
Report Month
3:00
Integrity monitoring agreements
Indicator Name: Integrity monitoring agreements • Month: 2012 / 06 • Report Month: 15
Indicator Name
Integrity monitoring agreements
Month
2012 / 06
Report Month
15
VENDEX checks completed within 30 days (%)
Indicator Name: VENDEX checks completed within 30 days (%) • Month: 2012 / 06 • Report Month: 100%
Indicator Name
VENDEX checks completed within 30 days (%)
Month
2012 / 06
Report Month
100%
Number of letters sent to an agency
Indicator Name: Number of letters sent to an agency • Month: 2012 / 06 • Report Month: 268
Indicator Name
Number of letters sent to an agency
Month
2012 / 06
Report Month
268
CORE facility rating (reported annually)
Indicator Name: CORE facility rating (reported annually) • Month: 2012 / 06 • Report Month: 95
Indicator Name
CORE facility rating (reported annually)
Month
2012 / 06
Report Month
95
Background investigations closed within six months (from investigation start date) (%)
Month: 2012 / 06 • Report Month: 49%
Indicator Name
Background investigations closed within six months (from investigation start date) (%)
Month
2012 / 06
Report Month
49%
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2012 / 06 • Report Month: $2,388
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2012 / 06
Report Month
$2,388
Written policy and procedure recommendations to City agencies
Indicator Name: Written policy and procedure recommendations to City agencies • Month: 2012 / 06 • Report Month: 34
Indicator Name
Written policy and procedure recommendations to City agencies
Month
2012 / 06
Report Month
34
Investigations closed
Indicator Name: Investigations closed • Month: 2012 / 06 • Report Month: 109
Indicator Name
Investigations closed
Month
2012 / 06
Report Month
109
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2012 / 06 • Report Month: $3,635
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2012 / 06
Report Month
$3,635
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2012 / 06 • Report Month: 191
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2012 / 06
Report Month
191
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2012 / 06 • Report Month: 3,828
Indicator Name
Vendex checks completed
Month
2012 / 06
Report Month
3,828
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2012 / 06 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2012 / 06
Report Month
100%
Background investigations for non-Mayoral agencies
Indicator Name: Background investigations for non-Mayoral agencies • Month: 2012 / 06 • Report Month: 47
Indicator Name
Background investigations for non-Mayoral agencies
Month
2012 / 06
Report Month
47
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2012 / 06 • Report Month: 1
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2012 / 06
Report Month
1
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month: 2012 / 06 • Report Month: 157
Indicator Name
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month
2012 / 06
Report Month
157
Number of letters sent to an agency
Indicator Name: Number of letters sent to an agency • Month: 2012 / 05 • Report Month: 284
Indicator Name
Number of letters sent to an agency
Month
2012 / 05
Report Month
284
Background investigations for non-Mayoral agencies
Indicator Name: Background investigations for non-Mayoral agencies • Month: 2012 / 05 • Report Month: 54
Indicator Name
Background investigations for non-Mayoral agencies
Month
2012 / 05
Report Month
54
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2012 / 05 • Report Month: 2
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2012 / 05
Report Month
2
Financial recoveries to the City collected ($000)
Indicator Name: Financial recoveries to the City collected ($000) • Month: 2012 / 05 • Report Month: $466,332
Indicator Name
Financial recoveries to the City collected ($000)
Month
2012 / 05
Report Month
$466,332
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month: 2012 / 05 • Report Month: 148
Indicator Name
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month
2012 / 05
Report Month
148
Written policy and procedure recommendations to City agencies
Indicator Name: Written policy and procedure recommendations to City agencies • Month: 2012 / 05 • Report Month: 70
Indicator Name
Written policy and procedure recommendations to City agencies
Month
2012 / 05
Report Month
70
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2012 / 05 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2012 / 05
Report Month
100%
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2012 / 05 • Report Month: $462
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2012 / 05
Report Month
$462
VENDEX checks completed within 30 days (%)
Indicator Name: VENDEX checks completed within 30 days (%) • Month: 2012 / 05 • Report Month: 98%
Indicator Name
VENDEX checks completed within 30 days (%)
Month
2012 / 05
Report Month
98%
Referrals for civil and administrative action
Indicator Name: Referrals for civil and administrative action • Month: 2012 / 05 • Report Month: 158
Indicator Name
Referrals for civil and administrative action
Month
2012 / 05
Report Month
158
Investigations closed
Indicator Name: Investigations closed • Month: 2012 / 05 • Report Month: 146
Indicator Name
Investigations closed
Month
2012 / 05
Report Month
146
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2012 / 05 • Report Month: 263
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2012 / 05
Report Month
263
Corruption prevention and whistleblower lectures conducted
Indicator Name: Corruption prevention and whistleblower lectures conducted • Month: 2012 / 05 • Report Month: 30
Indicator Name
Corruption prevention and whistleblower lectures conducted
Month
2012 / 05
Report Month
30
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2012 / 05 • Report Month: 180
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2012 / 05
Report Month
180
Complaints
Indicator Name: Complaints • Month: 2012 / 05 • Report Month: 1,096
Indicator Name
Complaints
Month
2012 / 05
Report Month
1,096
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2012 / 05 • Report Month: 19
Indicator Name
Average time to complete a VENDEX check (days)
Month
2012 / 05
Report Month
19
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2012 / 05 • Report Month: 120
Indicator Name
Background investigations for Mayoral agencies
Month
2012 / 05
Report Month
120
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2012 / 05 • Report Month: 186
Indicator Name
Average time to complete an investigation (days)
Month
2012 / 05
Report Month
186
Time to notify agencies of arrest notifications for current childcare, home care and fami…
Month: 2012 / 05 • Report Month: 1
Indicator Name
Time to notify agencies of arrest notifications for current childcare, home care and family care workers after receipt from State Division of Criminal Justice Services (days)
Month
2012 / 05
Report Month
1
Integrity monitoring agreements
Indicator Name: Integrity monitoring agreements • Month: 2012 / 05 • Report Month: 15
Indicator Name
Integrity monitoring agreements
Month
2012 / 05
Report Month
15
Corruption prevention lecture e-learning attendees
Indicator Name: Corruption prevention lecture e-learning attendees • Month: 2012 / 05 • Report Month: N/A
Indicator Name
Corruption prevention lecture e-learning attendees
Month
2012 / 05
Report Month
N/A
Referrals for criminal prosecution
Indicator Name: Referrals for criminal prosecution • Month: 2012 / 05 • Report Month: 121
Indicator Name
Referrals for criminal prosecution
Month
2012 / 05
Report Month
121
Background investigations closed within six months (from investigation start date) (%)
Month: 2012 / 05 • Report Month: 46%
Indicator Name
Background investigations closed within six months (from investigation start date) (%)
Month
2012 / 05
Report Month
46%
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2012 / 05 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2012 / 05
Report Month
100%
Average time to complete a background investigation (from investigation start date) (days)
Month: 2012 / 05 • Report Month: 325
Indicator Name
Average time to complete a background investigation (from investigation start date) (days)
Month
2012 / 05
Report Month
325
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2012 / 05 • Report Month: $45
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2012 / 05
Report Month
$45
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2012 / 05 • Report Month: 3,897
Indicator Name
Vendex checks completed
Month
2012 / 05
Report Month
3,897
Arrests resulting from DOI investigations
Indicator Name: Arrests resulting from DOI investigations • Month: 2012 / 05 • Report Month: 87
Indicator Name
Arrests resulting from DOI investigations
Month
2012 / 05
Report Month
87
Average time to complete an investigation (days) - Significant investigations
Indicator Name: Average time to complete an investigation (days) - Significant investigations • Month: 2012 / 05 • Report Month: 336
Indicator Name
Average time to complete an investigation (days) - Significant investigations
Month
2012 / 05
Report Month
336
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2012 / 04 • Report Month: 1
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2012 / 04
Report Month
1
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month: 2012 / 04 • Report Month: 153
Indicator Name
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month
2012 / 04
Report Month
153
Arrests resulting from DOI investigations
Indicator Name: Arrests resulting from DOI investigations • Month: 2012 / 04 • Report Month: 64
Indicator Name
Arrests resulting from DOI investigations
Month
2012 / 04
Report Month
64
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2012 / 04 • Report Month: 576
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2012 / 04
Report Month
576
Background investigations closed within six months (from investigation start date) (%)
Month: 2012 / 04 • Report Month: 46%
Indicator Name
Background investigations closed within six months (from investigation start date) (%)
Month
2012 / 04
Report Month
46%
NYC Data AI • Public-data exploration interface