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Monthly Performance Management Reports (includes Corruption Lectures and Customer Service indicators)

This dataset contains select monthly performance statistics that DOI regularly reports to the Mayor's Office of Operations for 2010 - 2015. This dataset includes several indicators that are cummulated for the Mayor's Management Reports, such as the including numbers of complaints received by the Agency and the numbers of arrests made. This dataset also includes monthly statistics on the Agency's outreach efforts (anticorrupion and whistleblower lectures) as well customer service indicators (such as the number of emails received by the Agency).

City Government Department of Investigation (DOI) Dataset i8ua-bnkj 3 fields
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Dataset fields
Showing 50 real records
Corruption prevention lecture e-learning attendees
Indicator Name: Corruption prevention lecture e-learning attendees • Month: 2012 / 01 • Report Month: N/A
Indicator Name
Corruption prevention lecture e-learning attendees
Month
2012 / 01
Report Month
N/A
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2012 / 01 • Report Month: 1,269
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2012 / 01
Report Month
1,269
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2012 / 01 • Report Month: 104
Indicator Name
Background investigations for Mayoral agencies
Month
2012 / 01
Report Month
104
Average time to complete an investigation (days) - Significant investigations
Indicator Name: Average time to complete an investigation (days) - Significant investigations • Month: 2012 / 01 • Report Month: 499
Indicator Name
Average time to complete an investigation (days) - Significant investigations
Month
2012 / 01
Report Month
499
Written policy and procedure recommendations to City agencies
Indicator Name: Written policy and procedure recommendations to City agencies • Month: 2012 / 01 • Report Month: 40
Indicator Name
Written policy and procedure recommendations to City agencies
Month
2012 / 01
Report Month
40
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2012 / 01 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2012 / 01
Report Month
100%
Investigations closed
Indicator Name: Investigations closed • Month: 2012 / 01 • Report Month: 117
Indicator Name
Investigations closed
Month
2012 / 01
Report Month
117
VENDEX checks completed within 30 days (%)
Indicator Name: VENDEX checks completed within 30 days (%) • Month: 2012 / 01 • Report Month: 95%
Indicator Name
VENDEX checks completed within 30 days (%)
Month
2012 / 01
Report Month
95%
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2012 / 01 • Report Month: 241
Indicator Name
Average time to complete an investigation (days)
Month
2012 / 01
Report Month
241
Background investigations closed within six months (from investigation start date) (%)
Month: 2012 / 01 • Report Month: 50%
Indicator Name
Background investigations closed within six months (from investigation start date) (%)
Month
2012 / 01
Report Month
50%
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2012 / 01 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2012 / 01
Report Month
100%
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2012 / 01 • Report Month: $886
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2012 / 01
Report Month
$886
Financial recoveries to the City collected ($000)
Indicator Name: Financial recoveries to the City collected ($000) • Month: 2012 / 01 • Report Month: $350
Indicator Name
Financial recoveries to the City collected ($000)
Month
2012 / 01
Report Month
$350
Written policy and procedure recommendations to City agencies
Indicator Name: Written policy and procedure recommendations to City agencies • Month: 2011 / 12 • Report Month: 35
Indicator Name
Written policy and procedure recommendations to City agencies
Month
2011 / 12
Report Month
35
Average time to complete a background investigation (from investigation start date) (days)
Month: 2011 / 12 • Report Month: 253
Indicator Name
Average time to complete a background investigation (from investigation start date) (days)
Month
2011 / 12
Report Month
253
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2011 / 12 • Report Month: 2,992
Indicator Name
Vendex checks completed
Month
2011 / 12
Report Month
2,992
Referrals for criminal prosecution
Indicator Name: Referrals for criminal prosecution • Month: 2011 / 12 • Report Month: 126
Indicator Name
Referrals for criminal prosecution
Month
2011 / 12
Report Month
126
Background investigations closed within six months (from investigation start date) (%)
Month: 2011 / 12 • Report Month: 61%
Indicator Name
Background investigations closed within six months (from investigation start date) (%)
Month
2011 / 12
Report Month
61%
Referrals for civil and administrative action
Indicator Name: Referrals for civil and administrative action • Month: 2011 / 12 • Report Month: 117
Indicator Name
Referrals for civil and administrative action
Month
2011 / 12
Report Month
117
Completed requests for interpretation (reported tri-monthly)
Month: 2011 / 12 • Report Month: 10
Indicator Name
Completed requests for interpretation (reported tri-monthly)
Month
2011 / 12
Report Month
10
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2011 / 12 • Report Month: 295
Indicator Name
Average time to complete an investigation (days)
Month
2011 / 12
Report Month
295
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2011 / 12 • Report Month: $1
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2011 / 12
Report Month
$1
VENDEX checks completed within 30 days (%)
Indicator Name: VENDEX checks completed within 30 days (%) • Month: 2011 / 12 • Report Month: 97%
Indicator Name
VENDEX checks completed within 30 days (%)
Month
2011 / 12
Report Month
97%
Complaints
Indicator Name: Complaints • Month: 2011 / 12 • Report Month: 1,045
Indicator Name
Complaints
Month
2011 / 12
Report Month
1,045
Integrity monitoring agreements
Indicator Name: Integrity monitoring agreements • Month: 2011 / 12 • Report Month: 14
Indicator Name
Integrity monitoring agreements
Month
2011 / 12
Report Month
14
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2011 / 12 • Report Month: 2
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2011 / 12
Report Month
2
Arrests resulting from DOI investigations
Indicator Name: Arrests resulting from DOI investigations • Month: 2011 / 12 • Report Month: 95
Indicator Name
Arrests resulting from DOI investigations
Month
2011 / 12
Report Month
95
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2011 / 12 • Report Month: $327
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2011 / 12
Report Month
$327
Financial recoveries to the City collected ($000)
Indicator Name: Financial recoveries to the City collected ($000) • Month: 2011 / 12 • Report Month: $258
Indicator Name
Financial recoveries to the City collected ($000)
Month
2011 / 12
Report Month
$258
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2011 / 12 • Report Month: 103
Indicator Name
Background investigations for Mayoral agencies
Month
2011 / 12
Report Month
103
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2011 / 12 • Report Month: 14
Indicator Name
Average time to complete a VENDEX check (days)
Month
2011 / 12
Report Month
14
Average wait time to speak with a customer service agent (minutes) - figures are cumulati…
Month: 2011 / 12 • Report Month: 3:00
Indicator Name
Average wait time to speak with a customer service agent (minutes) - figures are cumulative and reported tri-monthly
Month
2011 / 12
Report Month
3:00
Background investigations for non-Mayoral agencies
Indicator Name: Background investigations for non-Mayoral agencies • Month: 2011 / 12 • Report Month: 51
Indicator Name
Background investigations for non-Mayoral agencies
Month
2011 / 12
Report Month
51
Investigations closed
Indicator Name: Investigations closed • Month: 2011 / 12 • Report Month: 110
Indicator Name
Investigations closed
Month
2011 / 12
Report Month
110
Time to notify agencies of arrest notifications for current childcare, home care and fami…
Month: 2011 / 12 • Report Month: 1
Indicator Name
Time to notify agencies of arrest notifications for current childcare, home care and family care workers after receipt from State Division of Criminal Justice Services (days)
Month
2011 / 12
Report Month
1
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month: 2011 / 12 • Report Month: 159
Indicator Name
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month
2011 / 12
Report Month
159
Corruption prevention and whistleblower lectures conducted
Indicator Name: Corruption prevention and whistleblower lectures conducted • Month: 2011 / 12 • Report Month: 48
Indicator Name
Corruption prevention and whistleblower lectures conducted
Month
2011 / 12
Report Month
48
Number of letters sent to an agency
Indicator Name: Number of letters sent to an agency • Month: 2011 / 12 • Report Month: 326
Indicator Name
Number of letters sent to an agency
Month
2011 / 12
Report Month
326
Corruption prevention lecture e-learning attendees
Indicator Name: Corruption prevention lecture e-learning attendees • Month: 2011 / 12 • Report Month: N/A
Indicator Name
Corruption prevention lecture e-learning attendees
Month
2011 / 12
Report Month
N/A
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2011 / 12 • Report Month: 281
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2011 / 12
Report Month
281
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2011 / 12 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2011 / 12
Report Month
100%
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2011 / 12 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2011 / 12
Report Month
100%
Average time to complete an investigation (days) - Significant investigations
Indicator Name: Average time to complete an investigation (days) - Significant investigations • Month: 2011 / 12 • Report Month: 507
Indicator Name
Average time to complete an investigation (days) - Significant investigations
Month
2011 / 12
Report Month
507
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2011 / 12 • Report Month: 0
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2011 / 12
Report Month
0
Number of letters sent to an agency
Indicator Name: Number of letters sent to an agency • Month: 2011 / 11 • Report Month: 258
Indicator Name
Number of letters sent to an agency
Month
2011 / 11
Report Month
258
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2011 / 11 • Report Month: 213
Indicator Name
Average time to complete an investigation (days)
Month
2011 / 11
Report Month
213
Integrity monitoring agreements
Indicator Name: Integrity monitoring agreements • Month: 2011 / 11 • Report Month: 13
Indicator Name
Integrity monitoring agreements
Month
2011 / 11
Report Month
13
Referrals for criminal prosecution
Indicator Name: Referrals for criminal prosecution • Month: 2011 / 11 • Report Month: 85
Indicator Name
Referrals for criminal prosecution
Month
2011 / 11
Report Month
85
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2011 / 11 • Report Month: 16
Indicator Name
Average time to complete a VENDEX check (days)
Month
2011 / 11
Report Month
16
Average time to complete a background investigation (from investigation start date) (days)
Month: 2011 / 11 • Report Month: 292
Indicator Name
Average time to complete a background investigation (from investigation start date) (days)
Month
2011 / 11
Report Month
292
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