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Monthly Performance Management Reports (includes Corruption Lectures and Customer Service indicators)

This dataset contains select monthly performance statistics that DOI regularly reports to the Mayor's Office of Operations for 2010 - 2015. This dataset includes several indicators that are cummulated for the Mayor's Management Reports, such as the including numbers of complaints received by the Agency and the numbers of arrests made. This dataset also includes monthly statistics on the Agency's outreach efforts (anticorrupion and whistleblower lectures) as well customer service indicators (such as the number of emails received by the Agency).

City Government Department of Investigation (DOI) Dataset i8ua-bnkj 3 fields
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Dataset fields
Showing 50 real records
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2011 / 06 • Report Month: 214
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2011 / 06
Report Month
214
Referrals for criminal prosecution
Indicator Name: Referrals for criminal prosecution • Month: 2011 / 06 • Report Month: 135
Indicator Name
Referrals for criminal prosecution
Month
2011 / 06
Report Month
135
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2011 / 06 • Report Month: 1
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2011 / 06
Report Month
1
Completed requests for interpretation (reported tri-monthly)
Month: 2011 / 06 • Report Month: 11
Indicator Name
Completed requests for interpretation (reported tri-monthly)
Month
2011 / 06
Report Month
11
Number of letters sent to an agency
Indicator Name: Number of letters sent to an agency • Month: 2011 / 06 • Report Month: 307
Indicator Name
Number of letters sent to an agency
Month
2011 / 06
Report Month
307
Corruption prevention and whistleblower lectures conducted
Indicator Name: Corruption prevention and whistleblower lectures conducted • Month: 2011 / 06 • Report Month: 27
Indicator Name
Corruption prevention and whistleblower lectures conducted
Month
2011 / 06
Report Month
27
Written policy and procedure recommendations to City agencies
Indicator Name: Written policy and procedure recommendations to City agencies • Month: 2011 / 06 • Report Month: 28
Indicator Name
Written policy and procedure recommendations to City agencies
Month
2011 / 06
Report Month
28
Integrity monitoring agreements
Indicator Name: Integrity monitoring agreements • Month: 2011 / 06 • Report Month: 12
Indicator Name
Integrity monitoring agreements
Month
2011 / 06
Report Month
12
VENDEX checks completed within 30 days (%)
Indicator Name: VENDEX checks completed within 30 days (%) • Month: 2011 / 06 • Report Month: 99%
Indicator Name
VENDEX checks completed within 30 days (%)
Month
2011 / 06
Report Month
99%
Complaints
Indicator Name: Complaints • Month: 2011 / 06 • Report Month: 1,181
Indicator Name
Complaints
Month
2011 / 06
Report Month
1,181
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2011 / 06 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2011 / 06
Report Month
100%
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2011 / 06 • Report Month: $2,936
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2011 / 06
Report Month
$2,936
Arrests resulting from DOI investigations
Indicator Name: Arrests resulting from DOI investigations • Month: 2011 / 06 • Report Month: 131
Indicator Name
Arrests resulting from DOI investigations
Month
2011 / 06
Report Month
131
Referrals for civil and administrative action
Indicator Name: Referrals for civil and administrative action • Month: 2011 / 06 • Report Month: 115
Indicator Name
Referrals for civil and administrative action
Month
2011 / 06
Report Month
115
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2011 / 06 • Report Month: 112
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2011 / 06
Report Month
112
Investigations closed
Indicator Name: Investigations closed • Month: 2011 / 06 • Report Month: 114
Indicator Name
Investigations closed
Month
2011 / 06
Report Month
114
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month: 2011 / 06 • Report Month: 191
Indicator Name
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month
2011 / 06
Report Month
191
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2011 / 06 • Report Month: $387
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2011 / 06
Report Month
$387
Number of agency customers surveyed for overall customer satisfaction (reported annually)
Month: 2011 / 06 • Report Month: 59
Indicator Name
Number of agency customers surveyed for overall customer satisfaction (reported annually)
Month
2011 / 06
Report Month
59
Financial recoveries to the City collected ($000)
Indicator Name: Financial recoveries to the City collected ($000) • Month: 2011 / 06 • Report Month: $2,860
Indicator Name
Financial recoveries to the City collected ($000)
Month
2011 / 06
Report Month
$2,860
Average time to complete an investigation (days) - Significant investigations
Indicator Name: Average time to complete an investigation (days) - Significant investigations • Month: 2011 / 06 • Report Month: 540
Indicator Name
Average time to complete an investigation (days) - Significant investigations
Month
2011 / 06
Report Month
540
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2011 / 06 • Report Month: 14
Indicator Name
Average time to complete a VENDEX check (days)
Month
2011 / 06
Report Month
14
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2011 / 06 • Report Month: 104
Indicator Name
Background investigations for Mayoral agencies
Month
2011 / 06
Report Month
104
Financial recoveries to the City collected ($000)
Indicator Name: Financial recoveries to the City collected ($000) • Month: 2011 / 05 • Report Month: $278
Indicator Name
Financial recoveries to the City collected ($000)
Month
2011 / 05
Report Month
$278
VENDEX checks completed within 30 days (%)
Indicator Name: VENDEX checks completed within 30 days (%) • Month: 2011 / 05 • Report Month: 98%
Indicator Name
VENDEX checks completed within 30 days (%)
Month
2011 / 05
Report Month
98%
Average time to complete a background investigation (from investigation start date) (days)
Month: 2011 / 05 • Report Month: 277
Indicator Name
Average time to complete a background investigation (from investigation start date) (days)
Month
2011 / 05
Report Month
277
Referrals for civil and administrative action
Indicator Name: Referrals for civil and administrative action • Month: 2011 / 05 • Report Month: 102
Indicator Name
Referrals for civil and administrative action
Month
2011 / 05
Report Month
102
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2011 / 05 • Report Month: 16
Indicator Name
Average time to complete a VENDEX check (days)
Month
2011 / 05
Report Month
16
Arrests resulting from DOI investigations
Indicator Name: Arrests resulting from DOI investigations • Month: 2011 / 05 • Report Month: 106
Indicator Name
Arrests resulting from DOI investigations
Month
2011 / 05
Report Month
106
Investigations closed
Indicator Name: Investigations closed • Month: 2011 / 05 • Report Month: 126
Indicator Name
Investigations closed
Month
2011 / 05
Report Month
126
Background investigations closed within six months (from investigation start date) (%)
Month: 2011 / 05 • Report Month: 60%
Indicator Name
Background investigations closed within six months (from investigation start date) (%)
Month
2011 / 05
Report Month
60%
Referrals for criminal prosecution
Indicator Name: Referrals for criminal prosecution • Month: 2011 / 05 • Report Month: 125
Indicator Name
Referrals for criminal prosecution
Month
2011 / 05
Report Month
125
Integrity monitoring agreements
Indicator Name: Integrity monitoring agreements • Month: 2011 / 05 • Report Month: 13
Indicator Name
Integrity monitoring agreements
Month
2011 / 05
Report Month
13
Written policy and procedure recommendations to City agencies
Indicator Name: Written policy and procedure recommendations to City agencies • Month: 2011 / 05 • Report Month: 37
Indicator Name
Written policy and procedure recommendations to City agencies
Month
2011 / 05
Report Month
37
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month: 2011 / 05 • Report Month: 169
Indicator Name
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month
2011 / 05
Report Month
169
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2011 / 05 • Report Month: $73
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2011 / 05
Report Month
$73
Average time to complete an investigation (days) - Significant investigations
Indicator Name: Average time to complete an investigation (days) - Significant investigations • Month: 2011 / 05 • Report Month: 216
Indicator Name
Average time to complete an investigation (days) - Significant investigations
Month
2011 / 05
Report Month
216
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2011 / 05 • Report Month: 5,739
Indicator Name
Vendex checks completed
Month
2011 / 05
Report Month
5,739
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2011 / 05 • Report Month: 249
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2011 / 05
Report Month
249
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2011 / 05 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2011 / 05
Report Month
100%
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2011 / 05 • Report Month: 1
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2011 / 05
Report Month
1
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2011 / 05 • Report Month: $532
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2011 / 05
Report Month
$532
Complaints
Indicator Name: Complaints • Month: 2011 / 05 • Report Month: 1,154
Indicator Name
Complaints
Month
2011 / 05
Report Month
1,154
Number of letters sent to an agency
Indicator Name: Number of letters sent to an agency • Month: 2011 / 05 • Report Month: 291
Indicator Name
Number of letters sent to an agency
Month
2011 / 05
Report Month
291
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2011 / 05 • Report Month: 253
Indicator Name
Average time to complete an investigation (days)
Month
2011 / 05
Report Month
253
Time to notify agencies of arrest notifications for current childcare, home care and fami…
Month: 2011 / 05 • Report Month: 1
Indicator Name
Time to notify agencies of arrest notifications for current childcare, home care and family care workers after receipt from State Division of Criminal Justice Services (days)
Month
2011 / 05
Report Month
1
Background investigations for non-Mayoral agencies
Indicator Name: Background investigations for non-Mayoral agencies • Month: 2011 / 05 • Report Month: 56
Indicator Name
Background investigations for non-Mayoral agencies
Month
2011 / 05
Report Month
56
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2011 / 05 • Report Month: 115
Indicator Name
Background investigations for Mayoral agencies
Month
2011 / 05
Report Month
115
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2011 / 05 • Report Month: 525
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2011 / 05
Report Month
525
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2011 / 05 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2011 / 05
Report Month
100%
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