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Monthly Performance Management Reports (includes Corruption Lectures and Customer Service indicators)

This dataset contains select monthly performance statistics that DOI regularly reports to the Mayor's Office of Operations for 2010 - 2015. This dataset includes several indicators that are cummulated for the Mayor's Management Reports, such as the including numbers of complaints received by the Agency and the numbers of arrests made. This dataset also includes monthly statistics on the Agency's outreach efforts (anticorrupion and whistleblower lectures) as well customer service indicators (such as the number of emails received by the Agency).

City Government Department of Investigation (DOI) Dataset i8ua-bnkj 3 fields
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Dataset fields
Showing 50 real records
Number of letters sent to an agency
Indicator Name: Number of letters sent to an agency • Month: 2010 / 10 • Report Month: 163
Indicator Name
Number of letters sent to an agency
Month
2010 / 10
Report Month
163
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2010 / 09 • Report Month: 495
Indicator Name
Average time to complete an investigation (days)
Month
2010 / 09
Report Month
495
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2010 / 09 • Report Month: $338
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2010 / 09
Report Month
$338
Financial recoveries to the City collected ($000)
Indicator Name: Financial recoveries to the City collected ($000) • Month: 2010 / 09 • Report Month: $245
Indicator Name
Financial recoveries to the City collected ($000)
Month
2010 / 09
Report Month
$245
Time to notify agencies of arrest notifications for current childcare, home care and fami…
Month: 2010 / 09 • Report Month: 1
Indicator Name
Time to notify agencies of arrest notifications for current childcare, home care and family care workers after receipt from State Division of Criminal Justice Services (days)
Month
2010 / 09
Report Month
1
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2010 / 09 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2010 / 09
Report Month
100%
Background investigations for non-Mayoral agencies
Indicator Name: Background investigations for non-Mayoral agencies • Month: 2010 / 09 • Report Month: 45
Indicator Name
Background investigations for non-Mayoral agencies
Month
2010 / 09
Report Month
45
Referrals for civil and administrative action
Indicator Name: Referrals for civil and administrative action • Month: 2010 / 09 • Report Month: 98
Indicator Name
Referrals for civil and administrative action
Month
2010 / 09
Report Month
98
Average time to complete a background investigation (from investigation start date) (days)
Month: 2010 / 09 • Report Month: 323
Indicator Name
Average time to complete a background investigation (from investigation start date) (days)
Month
2010 / 09
Report Month
323
Investigations closed
Indicator Name: Investigations closed • Month: 2010 / 09 • Report Month: 86
Indicator Name
Investigations closed
Month
2010 / 09
Report Month
86
Written policy and procedure recommendations to City agencies
Indicator Name: Written policy and procedure recommendations to City agencies • Month: 2010 / 09 • Report Month: 37
Indicator Name
Written policy and procedure recommendations to City agencies
Month
2010 / 09
Report Month
37
VENDEX checks completed within 30 days (%)
Indicator Name: VENDEX checks completed within 30 days (%) • Month: 2010 / 09 • Report Month: 100%
Indicator Name
VENDEX checks completed within 30 days (%)
Month
2010 / 09
Report Month
100%
Average wait time to speak with a customer service agent (minutes) - figures are cumulati…
Month: 2010 / 09 • Report Month: 3:00
Indicator Name
Average wait time to speak with a customer service agent (minutes) - figures are cumulative and reported tri-monthly
Month
2010 / 09
Report Month
3:00
Arrests resulting from DOI investigations
Indicator Name: Arrests resulting from DOI investigations • Month: 2010 / 09 • Report Month: 67
Indicator Name
Arrests resulting from DOI investigations
Month
2010 / 09
Report Month
67
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2010 / 09 • Report Month: 404
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2010 / 09
Report Month
404
CORE facility rating (reported annually)
Indicator Name: CORE facility rating (reported annually) • Month: 2010 / 09 • Report Month: 80
Indicator Name
CORE facility rating (reported annually)
Month
2010 / 09
Report Month
80
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2010 / 09 • Report Month: 102
Indicator Name
Background investigations for Mayoral agencies
Month
2010 / 09
Report Month
102
Average time to complete an investigation (days) - Significant investigations
Indicator Name: Average time to complete an investigation (days) - Significant investigations • Month: 2010 / 09 • Report Month: 1,963
Indicator Name
Average time to complete an investigation (days) - Significant investigations
Month
2010 / 09
Report Month
1,963
Complaints
Indicator Name: Complaints • Month: 2010 / 09 • Report Month: 1,103
Indicator Name
Complaints
Month
2010 / 09
Report Month
1,103
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month: 2010 / 09 • Report Month: 142
Indicator Name
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month
2010 / 09
Report Month
142
Completed requests for interpretation (reported tri-monthly)
Month: 2010 / 09 • Report Month: 15
Indicator Name
Completed requests for interpretation (reported tri-monthly)
Month
2010 / 09
Report Month
15
Number of letters sent to an agency
Indicator Name: Number of letters sent to an agency • Month: 2010 / 09 • Report Month: 288
Indicator Name
Number of letters sent to an agency
Month
2010 / 09
Report Month
288
Referrals for criminal prosecution
Indicator Name: Referrals for criminal prosecution • Month: 2010 / 09 • Report Month: 87
Indicator Name
Referrals for criminal prosecution
Month
2010 / 09
Report Month
87
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2010 / 09 • Report Month: $61
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2010 / 09
Report Month
$61
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2010 / 09 • Report Month: 0
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2010 / 09
Report Month
0
Background investigations closed within six months (from investigation start date) (%)
Month: 2010 / 09 • Report Month: 69%
Indicator Name
Background investigations closed within six months (from investigation start date) (%)
Month
2010 / 09
Report Month
69%
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2010 / 09 • Report Month: 2
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2010 / 09
Report Month
2
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2010 / 09 • Report Month: 14
Indicator Name
Average time to complete a VENDEX check (days)
Month
2010 / 09
Report Month
14
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2010 / 09 • Report Month: 4,581
Indicator Name
Vendex checks completed
Month
2010 / 09
Report Month
4,581
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2010 / 09 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2010 / 09
Report Month
100%
Corruption prevention and whistleblower lectures conducted
Indicator Name: Corruption prevention and whistleblower lectures conducted • Month: 2010 / 09 • Report Month: 39
Indicator Name
Corruption prevention and whistleblower lectures conducted
Month
2010 / 09
Report Month
39
Integrity monitoring agreements
Indicator Name: Integrity monitoring agreements • Month: 2010 / 09 • Report Month: 5
Indicator Name
Integrity monitoring agreements
Month
2010 / 09
Report Month
5
Time to notify agencies of arrest notifications for current childcare, home care and fami…
Month: 2010 / 08 • Report Month: 1
Indicator Name
Time to notify agencies of arrest notifications for current childcare, home care and family care workers after receipt from State Division of Criminal Justice Services (days)
Month
2010 / 08
Report Month
1
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2010 / 08 • Report Month: 215
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2010 / 08
Report Month
215
Referrals for civil and administrative action
Indicator Name: Referrals for civil and administrative action • Month: 2010 / 08 • Report Month: 86
Indicator Name
Referrals for civil and administrative action
Month
2010 / 08
Report Month
86
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2010 / 08 • Report Month: 12
Indicator Name
Average time to complete a VENDEX check (days)
Month
2010 / 08
Report Month
12
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2010 / 08 • Report Month: 2
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2010 / 08
Report Month
2
Arrests resulting from DOI investigations
Indicator Name: Arrests resulting from DOI investigations • Month: 2010 / 08 • Report Month: 48
Indicator Name
Arrests resulting from DOI investigations
Month
2010 / 08
Report Month
48
Average time to complete a background investigation (from investigation start date) (days)
Month: 2010 / 08 • Report Month: 575
Indicator Name
Average time to complete a background investigation (from investigation start date) (days)
Month
2010 / 08
Report Month
575
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2010 / 08 • Report Month: $808
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2010 / 08
Report Month
$808
Background investigations closed within six months (from investigation start date) (%)
Month: 2010 / 08 • Report Month: 45%
Indicator Name
Background investigations closed within six months (from investigation start date) (%)
Month
2010 / 08
Report Month
45%
Investigations closed
Indicator Name: Investigations closed • Month: 2010 / 08 • Report Month: 85
Indicator Name
Investigations closed
Month
2010 / 08
Report Month
85
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2010 / 08 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2010 / 08
Report Month
100%
Referrals for criminal prosecution
Indicator Name: Referrals for criminal prosecution • Month: 2010 / 08 • Report Month: 59
Indicator Name
Referrals for criminal prosecution
Month
2010 / 08
Report Month
59
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2010 / 08 • Report Month: $495
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2010 / 08
Report Month
$495
Integrity monitoring agreements
Indicator Name: Integrity monitoring agreements • Month: 2010 / 08 • Report Month: 5
Indicator Name
Integrity monitoring agreements
Month
2010 / 08
Report Month
5
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2010 / 08 • Report Month: 4,872
Indicator Name
Vendex checks completed
Month
2010 / 08
Report Month
4,872
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2010 / 08 • Report Month: 265
Indicator Name
Average time to complete an investigation (days)
Month
2010 / 08
Report Month
265
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month: 2010 / 08 • Report Month: 131
Indicator Name
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month
2010 / 08
Report Month
131
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2010 / 08 • Report Month: 239
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2010 / 08
Report Month
239
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