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Monthly Performance Management Reports (includes Corruption Lectures and Customer Service indicators)

This dataset contains select monthly performance statistics that DOI regularly reports to the Mayor's Office of Operations for 2010 - 2015. This dataset includes several indicators that are cummulated for the Mayor's Management Reports, such as the including numbers of complaints received by the Agency and the numbers of arrests made. This dataset also includes monthly statistics on the Agency's outreach efforts (anticorrupion and whistleblower lectures) as well customer service indicators (such as the number of emails received by the Agency).

City Government Department of Investigation (DOI) Dataset i8ua-bnkj 3 fields
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Dataset fields
Showing 50 real records
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2010 / 06 • Report Month: 5,427
Indicator Name
Vendex checks completed
Month
2010 / 06
Report Month
5,427
Corruption prevention and whistleblower lectures conducted
Indicator Name: Corruption prevention and whistleblower lectures conducted • Month: 2010 / 06 • Report Month: 57
Indicator Name
Corruption prevention and whistleblower lectures conducted
Month
2010 / 06
Report Month
57
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2010 / 06 • Report Month: 243
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2010 / 06
Report Month
243
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2010 / 06 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2010 / 06
Report Month
100%
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2010 / 06 • Report Month: $241
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2010 / 06
Report Month
$241
Average wait time to speak with a customer service agent (minutes) - figures are cumulati…
Month: 2010 / 06 • Report Month: 3:00
Indicator Name
Average wait time to speak with a customer service agent (minutes) - figures are cumulative and reported tri-monthly
Month
2010 / 06
Report Month
3:00
Written policy and procedure recommendations to City agencies
Indicator Name: Written policy and procedure recommendations to City agencies • Month: 2010 / 06 • Report Month: 10
Indicator Name
Written policy and procedure recommendations to City agencies
Month
2010 / 06
Report Month
10
Financial recoveries to the City collected ($000)
Indicator Name: Financial recoveries to the City collected ($000) • Month: 2010 / 06 • Report Month: $215
Indicator Name
Financial recoveries to the City collected ($000)
Month
2010 / 06
Report Month
$215
Referrals for civil and administrative action
Indicator Name: Referrals for civil and administrative action • Month: 2010 / 06 • Report Month: 130
Indicator Name
Referrals for civil and administrative action
Month
2010 / 06
Report Month
130
Average time to complete a Vendex check (days)
Indicator Name: Average time to complete a Vendex check (days) • Month: 2010 / 06 • Report Month: N/A
Indicator Name
Average time to complete a Vendex check (days)
Month
2010 / 06
Report Month
N/A
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2010 / 06 • Report Month: 275
Indicator Name
Average time to complete an investigation (days)
Month
2010 / 06
Report Month
275
Completed requests for interpretation (reported tri-monthly)
Month: 2010 / 06 • Report Month: 17
Indicator Name
Completed requests for interpretation (reported tri-monthly)
Month
2010 / 06
Report Month
17
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2010 / 06 • Report Month: 14
Indicator Name
Average time to complete a VENDEX check (days)
Month
2010 / 06
Report Month
14
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2010 / 06 • Report Month: 179
Indicator Name
Background investigations for Mayoral agencies
Month
2010 / 06
Report Month
179
Background investigations closed within six months (from investigation start date) (%)
Month: 2010 / 06 • Report Month: 67%
Indicator Name
Background investigations closed within six months (from investigation start date) (%)
Month
2010 / 06
Report Month
67%
Investigations closed
Indicator Name: Investigations closed • Month: 2010 / 06 • Report Month: 145
Indicator Name
Investigations closed
Month
2010 / 06
Report Month
145
Arrests resulting from DOI investigations
Indicator Name: Arrests resulting from DOI investigations • Month: 2010 / 06 • Report Month: 102
Indicator Name
Arrests resulting from DOI investigations
Month
2010 / 06
Report Month
102
Background investigations for non-Mayoral agencies
Indicator Name: Background investigations for non-Mayoral agencies • Month: 2010 / 06 • Report Month: 62
Indicator Name
Background investigations for non-Mayoral agencies
Month
2010 / 06
Report Month
62
Vendex checks completed within 30 days (%)
Indicator Name: Vendex checks completed within 30 days (%) • Month: 2010 / 06 • Report Month: N/A
Indicator Name
Vendex checks completed within 30 days (%)
Month
2010 / 06
Report Month
N/A
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month: 2010 / 06 • Report Month: 140
Indicator Name
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month
2010 / 06
Report Month
140
Average time to complete a background investigation (from investigation start date) (days)
Month: 2010 / 05 • Report Month: 273
Indicator Name
Average time to complete a background investigation (from investigation start date) (days)
Month
2010 / 05
Report Month
273
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2010 / 05 • Report Month: 498
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2010 / 05
Report Month
498
Background investigations for non-Mayoral agencies
Indicator Name: Background investigations for non-Mayoral agencies • Month: 2010 / 05 • Report Month: 31
Indicator Name
Background investigations for non-Mayoral agencies
Month
2010 / 05
Report Month
31
Arrests resulting from DOI investigations
Indicator Name: Arrests resulting from DOI investigations • Month: 2010 / 05 • Report Month: 35
Indicator Name
Arrests resulting from DOI investigations
Month
2010 / 05
Report Month
35
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2010 / 05 • Report Month: 289
Indicator Name
Average time to complete an investigation (days)
Month
2010 / 05
Report Month
289
Complaints
Indicator Name: Complaints • Month: 2010 / 05 • Report Month: 1,058
Indicator Name
Complaints
Month
2010 / 05
Report Month
1,058
Written policy and procedure recommendations to City agencies
Indicator Name: Written policy and procedure recommendations to City agencies • Month: 2010 / 05 • Report Month: 13
Indicator Name
Written policy and procedure recommendations to City agencies
Month
2010 / 05
Report Month
13
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2010 / 05 • Report Month: 117
Indicator Name
Background investigations for Mayoral agencies
Month
2010 / 05
Report Month
117
Corruption prevention and whistleblower lectures conducted
Indicator Name: Corruption prevention and whistleblower lectures conducted • Month: 2010 / 05 • Report Month: 50
Indicator Name
Corruption prevention and whistleblower lectures conducted
Month
2010 / 05
Report Month
50
Financial recoveries to the City collected ($000)
Indicator Name: Financial recoveries to the City collected ($000) • Month: 2010 / 05 • Report Month: $232
Indicator Name
Financial recoveries to the City collected ($000)
Month
2010 / 05
Report Month
$232
Background investigations closed within six months (from investigation start date) (%)
Month: 2010 / 05 • Report Month: 62%
Indicator Name
Background investigations closed within six months (from investigation start date) (%)
Month
2010 / 05
Report Month
62%
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2010 / 05 • Report Month: 4,850
Indicator Name
Vendex checks completed
Month
2010 / 05
Report Month
4,850
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2010 / 05 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2010 / 05
Report Month
100%
Vendex checks completed within 30 days (%)
Indicator Name: Vendex checks completed within 30 days (%) • Month: 2010 / 05 • Report Month: N/A
Indicator Name
Vendex checks completed within 30 days (%)
Month
2010 / 05
Report Month
N/A
Referrals for criminal prosecution
Indicator Name: Referrals for criminal prosecution • Month: 2010 / 05 • Report Month: 12
Indicator Name
Referrals for criminal prosecution
Month
2010 / 05
Report Month
12
Average time to complete a Vendex check (days)
Indicator Name: Average time to complete a Vendex check (days) • Month: 2010 / 05 • Report Month: N/A
Indicator Name
Average time to complete a Vendex check (days)
Month
2010 / 05
Report Month
N/A
Referrals for civil and administrative action
Indicator Name: Referrals for civil and administrative action • Month: 2010 / 05 • Report Month: 62
Indicator Name
Referrals for civil and administrative action
Month
2010 / 05
Report Month
62
Investigations closed
Indicator Name: Investigations closed • Month: 2010 / 05 • Report Month: 80
Indicator Name
Investigations closed
Month
2010 / 05
Report Month
80
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2010 / 05 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2010 / 05
Report Month
100%
Integrity monitoring agreements
Indicator Name: Integrity monitoring agreements • Month: 2010 / 05 • Report Month: 6
Indicator Name
Integrity monitoring agreements
Month
2010 / 05
Report Month
6
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2010 / 05 • Report Month: 3
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2010 / 05
Report Month
3
Average time to complete an investigation (days) - Significant investigations
Indicator Name: Average time to complete an investigation (days) - Significant investigations • Month: 2010 / 05 • Report Month: 723
Indicator Name
Average time to complete an investigation (days) - Significant investigations
Month
2010 / 05
Report Month
723
VENDEX checks completed within 30 days (%)
Indicator Name: VENDEX checks completed within 30 days (%) • Month: 2010 / 05 • Report Month: 99%
Indicator Name
VENDEX checks completed within 30 days (%)
Month
2010 / 05
Report Month
99%
Number of letters sent to an agency
Indicator Name: Number of letters sent to an agency • Month: 2010 / 05 • Report Month: 325
Indicator Name
Number of letters sent to an agency
Month
2010 / 05
Report Month
325
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2010 / 05 • Report Month: 9
Indicator Name
Average time to complete a VENDEX check (days)
Month
2010 / 05
Report Month
9
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month: 2010 / 05 • Report Month: 184
Indicator Name
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month
2010 / 05
Report Month
184
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2010 / 05 • Report Month: $1,991
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2010 / 05
Report Month
$1,991
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2010 / 05 • Report Month: $1,042
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2010 / 05
Report Month
$1,042
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2010 / 05 • Report Month: 247
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2010 / 05
Report Month
247
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month: 2010 / 04 • Report Month: 151
Indicator Name
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month
2010 / 04
Report Month
151
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