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Monthly Performance Management Reports (includes Corruption Lectures and Customer Service indicators)

This dataset contains select monthly performance statistics that DOI regularly reports to the Mayor's Office of Operations for 2010 - 2015. This dataset includes several indicators that are cummulated for the Mayor's Management Reports, such as the including numbers of complaints received by the Agency and the numbers of arrests made. This dataset also includes monthly statistics on the Agency's outreach efforts (anticorrupion and whistleblower lectures) as well customer service indicators (such as the number of emails received by the Agency).

City Government Department of Investigation (DOI) Dataset i8ua-bnkj 3 fields
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Showing 50 real records
Corruption prevention and whistleblower lectures conducted
Indicator Name: Corruption prevention and whistleblower lectures conducted • Month: 2010 / 04 • Report Month: 40
Indicator Name
Corruption prevention and whistleblower lectures conducted
Month
2010 / 04
Report Month
40
Average time to complete a background investigation (from investigation start date) (days)
Month: 2010 / 04 • Report Month: 308
Indicator Name
Average time to complete a background investigation (from investigation start date) (days)
Month
2010 / 04
Report Month
308
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2010 / 04 • Report Month: 0
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2010 / 04
Report Month
0
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2010 / 04 • Report Month: 5,568
Indicator Name
Vendex checks completed
Month
2010 / 04
Report Month
5,568
Integrity monitoring agreements
Indicator Name: Integrity monitoring agreements • Month: 2010 / 04 • Report Month: 6
Indicator Name
Integrity monitoring agreements
Month
2010 / 04
Report Month
6
Investigations closed
Indicator Name: Investigations closed • Month: 2010 / 04 • Report Month: 137
Indicator Name
Investigations closed
Month
2010 / 04
Report Month
137
Background investigations for non-Mayoral agencies
Indicator Name: Background investigations for non-Mayoral agencies • Month: 2010 / 04 • Report Month: 69
Indicator Name
Background investigations for non-Mayoral agencies
Month
2010 / 04
Report Month
69
VENDEX checks completed within 30 days (%)
Indicator Name: VENDEX checks completed within 30 days (%) • Month: 2010 / 04 • Report Month: 99%
Indicator Name
VENDEX checks completed within 30 days (%)
Month
2010 / 04
Report Month
99%
Financial recoveries to the City collected ($000)
Indicator Name: Financial recoveries to the City collected ($000) • Month: 2010 / 04 • Report Month: $1,004
Indicator Name
Financial recoveries to the City collected ($000)
Month
2010 / 04
Report Month
$1,004
Written policy and procedure recommendations to City agencies
Indicator Name: Written policy and procedure recommendations to City agencies • Month: 2010 / 04 • Report Month: 39
Indicator Name
Written policy and procedure recommendations to City agencies
Month
2010 / 04
Report Month
39
Number of letters sent to an agency
Indicator Name: Number of letters sent to an agency • Month: 2010 / 04 • Report Month: 268
Indicator Name
Number of letters sent to an agency
Month
2010 / 04
Report Month
268
Referrals for criminal prosecution
Indicator Name: Referrals for criminal prosecution • Month: 2010 / 04 • Report Month: 42
Indicator Name
Referrals for criminal prosecution
Month
2010 / 04
Report Month
42
Average time to complete a Vendex check (days)
Indicator Name: Average time to complete a Vendex check (days) • Month: 2010 / 04 • Report Month: N/A
Indicator Name
Average time to complete a Vendex check (days)
Month
2010 / 04
Report Month
N/A
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2010 / 04 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2010 / 04
Report Month
100%
Complaints
Indicator Name: Complaints • Month: 2010 / 04 • Report Month: 1,135
Indicator Name
Complaints
Month
2010 / 04
Report Month
1,135
Average time to complete an investigation (days) - Significant investigations
Indicator Name: Average time to complete an investigation (days) - Significant investigations • Month: 2010 / 04 • Report Month: 499
Indicator Name
Average time to complete an investigation (days) - Significant investigations
Month
2010 / 04
Report Month
499
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2010 / 04 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2010 / 04
Report Month
100%
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2010 / 04 • Report Month: 300
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2010 / 04
Report Month
300
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2010 / 04 • Report Month: 10
Indicator Name
Average time to complete a VENDEX check (days)
Month
2010 / 04
Report Month
10
Referrals for civil and administrative action
Indicator Name: Referrals for civil and administrative action • Month: 2010 / 04 • Report Month: 171
Indicator Name
Referrals for civil and administrative action
Month
2010 / 04
Report Month
171
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2010 / 04 • Report Month: 311
Indicator Name
Average time to complete an investigation (days)
Month
2010 / 04
Report Month
311
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2010 / 04 • Report Month: 135
Indicator Name
Background investigations for Mayoral agencies
Month
2010 / 04
Report Month
135
Background investigations closed within six months (from investigation start date) (%)
Month: 2010 / 04 • Report Month: 63%
Indicator Name
Background investigations closed within six months (from investigation start date) (%)
Month
2010 / 04
Report Month
63%
Vendex checks completed within 30 days (%)
Indicator Name: Vendex checks completed within 30 days (%) • Month: 2010 / 04 • Report Month: N/A
Indicator Name
Vendex checks completed within 30 days (%)
Month
2010 / 04
Report Month
N/A
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2010 / 04 • Report Month: $216
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2010 / 04
Report Month
$216
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2010 / 04 • Report Month: 4
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2010 / 04
Report Month
4
Arrests resulting from DOI investigations
Indicator Name: Arrests resulting from DOI investigations • Month: 2010 / 04 • Report Month: 36
Indicator Name
Arrests resulting from DOI investigations
Month
2010 / 04
Report Month
36
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2010 / 04 • Report Month: $1,093
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2010 / 04
Report Month
$1,093
Integrity monitoring agreements
Indicator Name: Integrity monitoring agreements • Month: 2010 / 03 • Report Month: 6
Indicator Name
Integrity monitoring agreements
Month
2010 / 03
Report Month
6
Average time to complete a Vendex check (days)
Indicator Name: Average time to complete a Vendex check (days) • Month: 2010 / 03 • Report Month: N/A
Indicator Name
Average time to complete a Vendex check (days)
Month
2010 / 03
Report Month
N/A
Written policy and procedure recommendations to City agencies
Indicator Name: Written policy and procedure recommendations to City agencies • Month: 2010 / 03 • Report Month: 54
Indicator Name
Written policy and procedure recommendations to City agencies
Month
2010 / 03
Report Month
54
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month: 2010 / 03 • Report Month: 186
Indicator Name
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month
2010 / 03
Report Month
186
Background investigations closed within six months (from investigation start date) (%)
Month: 2010 / 03 • Report Month: 49%
Indicator Name
Background investigations closed within six months (from investigation start date) (%)
Month
2010 / 03
Report Month
49%
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2010 / 03 • Report Month: $87
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2010 / 03
Report Month
$87
Average wait time to speak with a customer service agent (minutes) - figures are cumulati…
Month: 2010 / 03 • Report Month: 3:00
Indicator Name
Average wait time to speak with a customer service agent (minutes) - figures are cumulative and reported tri-monthly
Month
2010 / 03
Report Month
3:00
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2010 / 03 • Report Month: 9,975
Indicator Name
Vendex checks completed
Month
2010 / 03
Report Month
9,975
Vendex checks completed within 30 days (%)
Indicator Name: Vendex checks completed within 30 days (%) • Month: 2010 / 03 • Report Month: N/A
Indicator Name
Vendex checks completed within 30 days (%)
Month
2010 / 03
Report Month
N/A
Average time to complete an investigation (days) - Significant investigations
Indicator Name: Average time to complete an investigation (days) - Significant investigations • Month: 2010 / 03 • Report Month: 0
Indicator Name
Average time to complete an investigation (days) - Significant investigations
Month
2010 / 03
Report Month
0
Background investigations for non-Mayoral agencies
Indicator Name: Background investigations for non-Mayoral agencies • Month: 2010 / 03 • Report Month: 67
Indicator Name
Background investigations for non-Mayoral agencies
Month
2010 / 03
Report Month
67
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2010 / 03 • Report Month: 5
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2010 / 03
Report Month
5
Average time to complete a background investigation (from investigation start date) (days)
Month: 2010 / 03 • Report Month: 380
Indicator Name
Average time to complete a background investigation (from investigation start date) (days)
Month
2010 / 03
Report Month
380
Arrests resulting from DOI investigations
Indicator Name: Arrests resulting from DOI investigations • Month: 2010 / 03 • Report Month: 92
Indicator Name
Arrests resulting from DOI investigations
Month
2010 / 03
Report Month
92
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2010 / 03 • Report Month: 234
Indicator Name
Average time to complete an investigation (days)
Month
2010 / 03
Report Month
234
Investigations closed
Indicator Name: Investigations closed • Month: 2010 / 03 • Report Month: 149
Indicator Name
Investigations closed
Month
2010 / 03
Report Month
149
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2010 / 03 • Report Month: $2,003
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2010 / 03
Report Month
$2,003
Financial recoveries to the City collected ($000)
Indicator Name: Financial recoveries to the City collected ($000) • Month: 2010 / 03 • Report Month: $2,129
Indicator Name
Financial recoveries to the City collected ($000)
Month
2010 / 03
Report Month
$2,129
Referrals for civil and administrative action
Indicator Name: Referrals for civil and administrative action • Month: 2010 / 03 • Report Month: 195
Indicator Name
Referrals for civil and administrative action
Month
2010 / 03
Report Month
195
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2010 / 03 • Report Month: 403
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2010 / 03
Report Month
403
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2010 / 03 • Report Month: 152
Indicator Name
Background investigations for Mayoral agencies
Month
2010 / 03
Report Month
152
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2010 / 03 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2010 / 03
Report Month
100%
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