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Monthly Performance Management Reports (includes Corruption Lectures and Customer Service indicators)

This dataset contains select monthly performance statistics that DOI regularly reports to the Mayor's Office of Operations for 2010 - 2015. This dataset includes several indicators that are cummulated for the Mayor's Management Reports, such as the including numbers of complaints received by the Agency and the numbers of arrests made. This dataset also includes monthly statistics on the Agency's outreach efforts (anticorrupion and whistleblower lectures) as well customer service indicators (such as the number of emails received by the Agency).

City Government Department of Investigation (DOI) Dataset i8ua-bnkj 3 fields
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Dataset fields
Showing 17 real records
Average time to complete a Vendex check (days)
Indicator Name: Average time to complete a Vendex check (days) • Month: 2010 / 01 • Report Month: N/A
Indicator Name
Average time to complete a Vendex check (days)
Month
2010 / 01
Report Month
N/A
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2010 / 01 • Report Month: 3
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2010 / 01
Report Month
3
Vendex checks completed within 30 days (%)
Indicator Name: Vendex checks completed within 30 days (%) • Month: 2010 / 01 • Report Month: N/A
Indicator Name
Vendex checks completed within 30 days (%)
Month
2010 / 01
Report Month
N/A
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2010 / 01 • Report Month: 405
Indicator Name
Average time to complete an investigation (days)
Month
2010 / 01
Report Month
405
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2010 / 01 • Report Month: $1,250
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2010 / 01
Report Month
$1,250
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2010 / 01 • Report Month: 41
Indicator Name
Average time to complete a VENDEX check (days)
Month
2010 / 01
Report Month
41
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2010 / 01 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2010 / 01
Report Month
100%
Financial recoveries to the City collected ($000)
Indicator Name: Financial recoveries to the City collected ($000) • Month: 2010 / 01 • Report Month: $1,181
Indicator Name
Financial recoveries to the City collected ($000)
Month
2010 / 01
Report Month
$1,181
Average time to complete a background investigation (from investigation start date) (days)
Month: 2010 / 01 • Report Month: 366
Indicator Name
Average time to complete a background investigation (from investigation start date) (days)
Month
2010 / 01
Report Month
366
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2010 / 01 • Report Month: 4,929
Indicator Name
Vendex checks completed
Month
2010 / 01
Report Month
4,929
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2010 / 01 • Report Month: 127
Indicator Name
Background investigations for Mayoral agencies
Month
2010 / 01
Report Month
127
Background investigations closed within six months (from investigation start date) (%)
Month: 2010 / 01 • Report Month: 58%
Indicator Name
Background investigations closed within six months (from investigation start date) (%)
Month
2010 / 01
Report Month
58%
Referrals for civil and administrative action
Indicator Name: Referrals for civil and administrative action • Month: 2010 / 01 • Report Month: 99
Indicator Name
Referrals for civil and administrative action
Month
2010 / 01
Report Month
99
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2010 / 01 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2010 / 01
Report Month
100%
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2010 / 01 • Report Month: 300
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2010 / 01
Report Month
300
Investigations closed
Indicator Name: Investigations closed • Month: 2010 / 01 • Report Month: 115
Indicator Name
Investigations closed
Month
2010 / 01
Report Month
115
Number of letters sent to an agency
Indicator Name: Number of letters sent to an agency • Month: 2010 / 01 • Report Month: 315
Indicator Name
Number of letters sent to an agency
Month
2010 / 01
Report Month
315
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