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Monthly Performance Management Reports (includes Corruption Lectures and Customer Service indicators)

This dataset contains select monthly performance statistics that DOI regularly reports to the Mayor's Office of Operations for 2010 - 2015. This dataset includes several indicators that are cummulated for the Mayor's Management Reports, such as the including numbers of complaints received by the Agency and the numbers of arrests made. This dataset also includes monthly statistics on the Agency's outreach efforts (anticorrupion and whistleblower lectures) as well customer service indicators (such as the number of emails received by the Agency).

City Government Department of Investigation (DOI) Dataset i8ua-bnkj 3 fields
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Dataset fields
Showing 50 real records
VENDEX checks completed within 30 days (%)
Indicator Name: VENDEX checks completed within 30 days (%) • Month: 2015 / 10 • Report Month: 100%
Indicator Name
VENDEX checks completed within 30 days (%)
Month
2015 / 10
Report Month
100%
Average time to complete an investigation (days) - Significant investigations
Indicator Name: Average time to complete an investigation (days) - Significant investigations • Month: 2015 / 10 • Report Month: N/A
Indicator Name
Average time to complete an investigation (days) - Significant investigations
Month
2015 / 10
Report Month
N/A
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2015 / 10 • Report Month: 146
Indicator Name
Average time to complete an investigation (days)
Month
2015 / 10
Report Month
146
Referrals for criminal prosecution
Indicator Name: Referrals for criminal prosecution • Month: 2015 / 10 • Report Month: 39
Indicator Name
Referrals for criminal prosecution
Month
2015 / 10
Report Month
39
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2015 / 10 • Report Month: N/A
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2015 / 10
Report Month
N/A
Referrals for civil and administrative action
Indicator Name: Referrals for civil and administrative action • Month: 2015 / 10 • Report Month: 60
Indicator Name
Referrals for civil and administrative action
Month
2015 / 10
Report Month
60
Arrests resulting from DOI investigations
Indicator Name: Arrests resulting from DOI investigations • Month: 2015 / 10 • Report Month: 48
Indicator Name
Arrests resulting from DOI investigations
Month
2015 / 10
Report Month
48
Corruption prevention lecture e-learning attendees
Indicator Name: Corruption prevention lecture e-learning attendees • Month: 2015 / 10 • Report Month: 714
Indicator Name
Corruption prevention lecture e-learning attendees
Month
2015 / 10
Report Month
714
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2015 / 10 • Report Month: 3,981
Indicator Name
Vendex checks completed
Month
2015 / 10
Report Month
3,981
Complaints
Indicator Name: Complaints • Month: 2015 / 10 • Report Month: 916
Indicator Name
Complaints
Month
2015 / 10
Report Month
916
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2015 / 10 • Report Month: 107
Indicator Name
Background investigations for Mayoral agencies
Month
2015 / 10
Report Month
107
Financial recoveries to the City collected ($000)
Indicator Name: Financial recoveries to the City collected ($000) • Month: 2015 / 10 • Report Month: $283
Indicator Name
Financial recoveries to the City collected ($000)
Month
2015 / 10
Report Month
$283
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2015 / 10 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2015 / 10
Report Month
100%
Investigations closed
Indicator Name: Investigations closed • Month: 2015 / 10 • Report Month: 86
Indicator Name
Investigations closed
Month
2015 / 10
Report Month
86
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2015 / 10 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2015 / 10
Report Month
100%
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2015 / 10 • Report Month: 1
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2015 / 10
Report Month
1
Number of letters sent to an agency
Indicator Name: Number of letters sent to an agency • Month: 2015 / 10 • Report Month: 231
Indicator Name
Number of letters sent to an agency
Month
2015 / 10
Report Month
231
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2015 / 10 • Report Month: 146
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2015 / 10
Report Month
146
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2015 / 10 • Report Month: $83
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2015 / 10
Report Month
$83
Average wait time to speak with a customer service agent (minutes) - figures are cumulati…
Month: 2015 / 09 • Report Month: 3:00
Indicator Name
Average wait time to speak with a customer service agent (minutes) - figures are cumulative and reported tri-monthly
Month
2015 / 09
Report Month
3:00
Investigations closed
Indicator Name: Investigations closed • Month: 2015 / 09 • Report Month: 77
Indicator Name
Investigations closed
Month
2015 / 09
Report Month
77
Written policy and procedure recommendations to City agencies
Indicator Name: Written policy and procedure recommendations to City agencies • Month: 2015 / 09 • Report Month: 25
Indicator Name
Written policy and procedure recommendations to City agencies
Month
2015 / 09
Report Month
25
Background investigations closed within six months (from investigation start date) (%)
Month: 2015 / 09 • Report Month: 55%
Indicator Name
Background investigations closed within six months (from investigation start date) (%)
Month
2015 / 09
Report Month
55%
Time to notify agencies of arrest notifications for current childcare, home care and fami…
Month: 2015 / 09 • Report Month: 1
Indicator Name
Time to notify agencies of arrest notifications for current childcare, home care and family care workers after receipt from State Division of Criminal Justice Services (days)
Month
2015 / 09
Report Month
1
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2015 / 09 • Report Month: $31
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2015 / 09
Report Month
$31
Referrals for criminal prosecution
Indicator Name: Referrals for criminal prosecution • Month: 2015 / 09 • Report Month: 31
Indicator Name
Referrals for criminal prosecution
Month
2015 / 09
Report Month
31
Corruption prevention lecture e-learning attendees
Indicator Name: Corruption prevention lecture e-learning attendees • Month: 2015 / 09 • Report Month: 175
Indicator Name
Corruption prevention lecture e-learning attendees
Month
2015 / 09
Report Month
175
Average time to complete a background investigation (from investigation start date) (days)
Month: 2015 / 09 • Report Month: 226
Indicator Name
Average time to complete a background investigation (from investigation start date) (days)
Month
2015 / 09
Report Month
226
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month: 2015 / 09 • Report Month: 129
Indicator Name
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month
2015 / 09
Report Month
129
Financial recoveries to the City collected ($000)
Indicator Name: Financial recoveries to the City collected ($000) • Month: 2015 / 09 • Report Month: $377
Indicator Name
Financial recoveries to the City collected ($000)
Month
2015 / 09
Report Month
$377
Arrests resulting from DOI investigations
Indicator Name: Arrests resulting from DOI investigations • Month: 2015 / 09 • Report Month: 14
Indicator Name
Arrests resulting from DOI investigations
Month
2015 / 09
Report Month
14
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2015 / 09 • Report Month: N/A
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2015 / 09
Report Month
N/A
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2015 / 09 • Report Month: $395
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2015 / 09
Report Month
$395
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2015 / 09 • Report Month: 3,801
Indicator Name
Vendex checks completed
Month
2015 / 09
Report Month
3,801
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2015 / 09 • Report Month: 1
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2015 / 09
Report Month
1
Number of letters sent to an agency
Indicator Name: Number of letters sent to an agency • Month: 2015 / 09 • Report Month: 155
Indicator Name
Number of letters sent to an agency
Month
2015 / 09
Report Month
155
Referrals for civil and administrative action
Indicator Name: Referrals for civil and administrative action • Month: 2015 / 09 • Report Month: 26
Indicator Name
Referrals for civil and administrative action
Month
2015 / 09
Report Month
26
Complaints
Indicator Name: Complaints • Month: 2015 / 09 • Report Month: 910
Indicator Name
Complaints
Month
2015 / 09
Report Month
910
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2015 / 09 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2015 / 09
Report Month
100%
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2015 / 09 • Report Month: 24
Indicator Name
Average time to complete a VENDEX check (days)
Month
2015 / 09
Report Month
24
Integrity monitoring agreements
Indicator Name: Integrity monitoring agreements • Month: 2015 / 09 • Report Month: 17
Indicator Name
Integrity monitoring agreements
Month
2015 / 09
Report Month
17
Corruption prevention and whistleblower lectures conducted
Indicator Name: Corruption prevention and whistleblower lectures conducted • Month: 2015 / 09 • Report Month: 33
Indicator Name
Corruption prevention and whistleblower lectures conducted
Month
2015 / 09
Report Month
33
Background investigations for non-Mayoral agencies
Indicator Name: Background investigations for non-Mayoral agencies • Month: 2015 / 09 • Report Month: 36
Indicator Name
Background investigations for non-Mayoral agencies
Month
2015 / 09
Report Month
36
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2015 / 09 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2015 / 09
Report Month
100%
Completed requests for interpretation (reported tri-monthly)
Month: 2015 / 09 • Report Month: 2
Indicator Name
Completed requests for interpretation (reported tri-monthly)
Month
2015 / 09
Report Month
2
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2015 / 09 • Report Month: 122
Indicator Name
Background investigations for Mayoral agencies
Month
2015 / 09
Report Month
122
VENDEX checks completed within 30 days (%)
Indicator Name: VENDEX checks completed within 30 days (%) • Month: 2015 / 09 • Report Month: 100%
Indicator Name
VENDEX checks completed within 30 days (%)
Month
2015 / 09
Report Month
100%
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2015 / 09 • Report Month: 166
Indicator Name
Average time to complete an investigation (days)
Month
2015 / 09
Report Month
166
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2015 / 09 • Report Month: 166
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2015 / 09
Report Month
166
Average time to complete an investigation (days) - Significant investigations
Indicator Name: Average time to complete an investigation (days) - Significant investigations • Month: 2015 / 09 • Report Month: N/A
Indicator Name
Average time to complete an investigation (days) - Significant investigations
Month
2015 / 09
Report Month
N/A
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