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Monthly Performance Management Reports (includes Corruption Lectures and Customer Service indicators)

This dataset contains select monthly performance statistics that DOI regularly reports to the Mayor's Office of Operations for 2010 - 2015. This dataset includes several indicators that are cummulated for the Mayor's Management Reports, such as the including numbers of complaints received by the Agency and the numbers of arrests made. This dataset also includes monthly statistics on the Agency's outreach efforts (anticorrupion and whistleblower lectures) as well customer service indicators (such as the number of emails received by the Agency).

City Government Department of Investigation (DOI) Dataset i8ua-bnkj 3 fields
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Dataset fields
Showing 50 real records
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2015 / 07 • Report Month: 110
Indicator Name
Background investigations for Mayoral agencies
Month
2015 / 07
Report Month
110
Referrals for civil and administrative action
Indicator Name: Referrals for civil and administrative action • Month: 2015 / 07 • Report Month: 82
Indicator Name
Referrals for civil and administrative action
Month
2015 / 07
Report Month
82
Corruption prevention and whistleblower lectures conducted
Indicator Name: Corruption prevention and whistleblower lectures conducted • Month: 2015 / 07 • Report Month: 38
Indicator Name
Corruption prevention and whistleblower lectures conducted
Month
2015 / 07
Report Month
38
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2015 / 07 • Report Month: N/A
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2015 / 07
Report Month
N/A
Corruption prevention lecture e-learning attendees
Indicator Name: Corruption prevention lecture e-learning attendees • Month: 2015 / 07 • Report Month: 0
Indicator Name
Corruption prevention lecture e-learning attendees
Month
2015 / 07
Report Month
0
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2015 / 07 • Report Month: $213
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2015 / 07
Report Month
$213
Investigations closed
Indicator Name: Investigations closed • Month: 2015 / 07 • Report Month: 81
Indicator Name
Investigations closed
Month
2015 / 07
Report Month
81
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2015 / 07 • Report Month: 24
Indicator Name
Average time to complete a VENDEX check (days)
Month
2015 / 07
Report Month
24
Average time to complete an investigation (days)
Indicator Name: Average time to complete an investigation (days) • Month: 2015 / 06 • Report Month: 105
Indicator Name
Average time to complete an investigation (days)
Month
2015 / 06
Report Month
105
Average wait time to speak with a customer service agent (minutes) - figures are cumulati…
Month: 2015 / 06 • Report Month: 3:00
Indicator Name
Average wait time to speak with a customer service agent (minutes) - figures are cumulative and reported tri-monthly
Month
2015 / 06
Report Month
3:00
Referrals for civil and administrative action
Indicator Name: Referrals for civil and administrative action • Month: 2015 / 06 • Report Month: 74
Indicator Name
Referrals for civil and administrative action
Month
2015 / 06
Report Month
74
Completed requests for interpretation (reported tri-monthly)
Month: 2015 / 06 • Report Month: 7
Indicator Name
Completed requests for interpretation (reported tri-monthly)
Month
2015 / 06
Report Month
7
Vendex checks completed
Indicator Name: Vendex checks completed • Month: 2015 / 06 • Report Month: 3,918
Indicator Name
Vendex checks completed
Month
2015 / 06
Report Month
3,918
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2015 / 06 • Report Month: 100
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2015 / 06
Report Month
100
VENDEX checks completed within 30 days (%)
Indicator Name: VENDEX checks completed within 30 days (%) • Month: 2015 / 06 • Report Month: 99%
Indicator Name
VENDEX checks completed within 30 days (%)
Month
2015 / 06
Report Month
99%
Investigations closed
Indicator Name: Investigations closed • Month: 2015 / 06 • Report Month: 169
Indicator Name
Investigations closed
Month
2015 / 06
Report Month
169
Complaints
Indicator Name: Complaints • Month: 2015 / 06 • Report Month: 952
Indicator Name
Complaints
Month
2015 / 06
Report Month
952
Average time to complete a VENDEX check (days)
Indicator Name: Average time to complete a VENDEX check (days) • Month: 2015 / 06 • Report Month: 26
Indicator Name
Average time to complete a VENDEX check (days)
Month
2015 / 06
Report Month
26
Written policy and procedure recommendations to City agencies
Indicator Name: Written policy and procedure recommendations to City agencies • Month: 2015 / 06 • Report Month: 63
Indicator Name
Written policy and procedure recommendations to City agencies
Month
2015 / 06
Report Month
63
Average time to complete a background investigation (from investigation start date) (days)
Month: 2015 / 06 • Report Month: 233
Indicator Name
Average time to complete a background investigation (from investigation start date) (days)
Month
2015 / 06
Report Month
233
Corruption prevention lecture e-learning attendees
Indicator Name: Corruption prevention lecture e-learning attendees • Month: 2015 / 06 • Report Month: N/A
Indicator Name
Corruption prevention lecture e-learning attendees
Month
2015 / 06
Report Month
N/A
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2015 / 06 • Report Month: $252
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2015 / 06
Report Month
$252
Financial recoveries to the City collected ($000)
Indicator Name: Financial recoveries to the City collected ($000) • Month: 2015 / 06 • Report Month: $221
Indicator Name
Financial recoveries to the City collected ($000)
Month
2015 / 06
Report Month
$221
Background investigations for Mayoral agencies
Indicator Name: Background investigations for Mayoral agencies • Month: 2015 / 06 • Report Month: 111
Indicator Name
Background investigations for Mayoral agencies
Month
2015 / 06
Report Month
111
Number of agency customers surveyed for overall customer satisfaction (reported annually)
Month: 2015 / 06 • Report Month: 71
Indicator Name
Number of agency customers surveyed for overall customer satisfaction (reported annually)
Month
2015 / 06
Report Month
71
Integrity monitoring agreements
Indicator Name: Integrity monitoring agreements • Month: 2015 / 06 • Report Month: 16
Indicator Name
Integrity monitoring agreements
Month
2015 / 06
Report Month
16
Background investigations closed within six months (from investigation start date) (%)
Month: 2015 / 06 • Report Month: 56%
Indicator Name
Background investigations closed within six months (from investigation start date) (%)
Month
2015 / 06
Report Month
56%
CORE facility rating (reported annually)
Indicator Name: CORE facility rating (reported annually) • Month: 2015 / 06 • Report Month: 98
Indicator Name
CORE facility rating (reported annually)
Month
2015 / 06
Report Month
98
Average time to complete an investigation (days) - Significant investigations
Indicator Name: Average time to complete an investigation (days) - Significant investigations • Month: 2015 / 06 • Report Month: 207
Indicator Name
Average time to complete an investigation (days) - Significant investigations
Month
2015 / 06
Report Month
207
Background investigations for non-Mayoral agencies
Indicator Name: Background investigations for non-Mayoral agencies • Month: 2015 / 06 • Report Month: 27
Indicator Name
Background investigations for non-Mayoral agencies
Month
2015 / 06
Report Month
27
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month: 2015 / 06 • Report Month: 134
Indicator Name
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month
2015 / 06
Report Month
134
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2015 / 06 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2015 / 06
Report Month
100%
Time to notify agencies of prospective childcare, home care and family care workers with …
Month: 2015 / 06 • Report Month: 1
Indicator Name
Time to notify agencies of prospective childcare, home care and family care workers with criminal records after receipt from State Division of Criminal Justice Services and FBI (days)
Month
2015 / 06
Report Month
1
Arrests resulting from DOI investigations
Indicator Name: Arrests resulting from DOI investigations • Month: 2015 / 06 • Report Month: 71
Indicator Name
Arrests resulting from DOI investigations
Month
2015 / 06
Report Month
71
Time to notify agencies of arrest notifications for current childcare, home care and fami…
Month: 2015 / 06 • Report Month: 1
Indicator Name
Time to notify agencies of arrest notifications for current childcare, home care and family care workers after receipt from State Division of Criminal Justice Services (days)
Month
2015 / 06
Report Month
1
Written policy and procedure recommendations accepted by City agencies (annual %)
Month: 2015 / 06 • Report Month: 74
Indicator Name
Written policy and procedure recommendations accepted by City agencies (annual %)
Month
2015 / 06
Report Month
74
Number of letters sent to an agency
Indicator Name: Number of letters sent to an agency • Month: 2015 / 06 • Report Month: 173
Indicator Name
Number of letters sent to an agency
Month
2015 / 06
Report Month
173
Referrals for criminal prosecution
Indicator Name: Referrals for criminal prosecution • Month: 2015 / 06 • Report Month: 102
Indicator Name
Referrals for criminal prosecution
Month
2015 / 06
Report Month
102
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2015 / 06 • Report Month: $0
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2015 / 06
Report Month
$0
Corruption prevention and whistleblower lectures conducted
Indicator Name: Corruption prevention and whistleblower lectures conducted • Month: 2015 / 06 • Report Month: 42
Indicator Name
Corruption prevention and whistleblower lectures conducted
Month
2015 / 06
Report Month
42
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2015 / 06 • Report Month: 922
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2015 / 06
Report Month
922
E-mails responded to in 14 days (%)
Indicator Name: E-mails responded to in 14 days (%) • Month: 2015 / 06 • Report Month: 100%
Indicator Name
E-mails responded to in 14 days (%)
Month
2015 / 06
Report Month
100%
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Indicator Name: Financial recoveries to individuals and non-City entities ordered/agreed ($000) • Month: 2015 / 05 • Report Month: $78
Indicator Name
Financial recoveries to individuals and non-City entities ordered/agreed ($000)
Month
2015 / 05
Report Month
$78
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month: 2015 / 05 • Report Month: 123
Indicator Name
Number of emails sent to an agency (through NYC.gov or a publicized agency email address)
Month
2015 / 05
Report Month
123
Average time to complete an investigation (days) - Major investigations
Indicator Name: Average time to complete an investigation (days) - Major investigations • Month: 2015 / 05 • Report Month: 0
Indicator Name
Average time to complete an investigation (days) - Major investigations
Month
2015 / 05
Report Month
0
Corruption prevention lecture e-learning attendees
Indicator Name: Corruption prevention lecture e-learning attendees • Month: 2015 / 05 • Report Month: N/A
Indicator Name
Corruption prevention lecture e-learning attendees
Month
2015 / 05
Report Month
N/A
Average time to complete an investigation (days) - Routine investigations
Indicator Name: Average time to complete an investigation (days) - Routine investigations • Month: 2015 / 05 • Report Month: 165
Indicator Name
Average time to complete an investigation (days) - Routine investigations
Month
2015 / 05
Report Month
165
Financial recoveries to the City ordered/agreed ($000)
Indicator Name: Financial recoveries to the City ordered/agreed ($000) • Month: 2015 / 05 • Report Month: $562
Indicator Name
Financial recoveries to the City ordered/agreed ($000)
Month
2015 / 05
Report Month
$562
Letters responded to in 14 days (%)
Indicator Name: Letters responded to in 14 days (%) • Month: 2015 / 05 • Report Month: 100%
Indicator Name
Letters responded to in 14 days (%)
Month
2015 / 05
Report Month
100%
VENDEX checks completed within 30 days (%)
Indicator Name: VENDEX checks completed within 30 days (%) • Month: 2015 / 05 • Report Month: 99%
Indicator Name
VENDEX checks completed within 30 days (%)
Month
2015 / 05
Report Month
99%
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