FY03 – FY12 MMR Agency Performance Indicators

This data was collected biaannually from divisions at the Department reasonsible for tracking performance indicators connected to Agency activities. Each measure reflects a particular aspect of agency service operations that the City’s Commissionersand agency heads viewed as key public service areas and criticial objectives connected to policy priorities and operational strategies. These metrics were developed through a collaboration between the Mayor’s Office of Operations and the senior managers of each agency. Results are compared to pre-stated targets or to performance for previous reporting periods.

Use ‘CSV for Excel’ when downloading this dataset and then sort in alphabetical order by Agency.

City Government Mayor's Office of Operations (Ops) Dataset jhjm-vsp8 12 fields
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Dataset fields
Showing 50 real records
FDNY
Agency: FDNY • Indicator Name: Civilian fire fatalities per 100,000 people • 1: 1.4
Agency
FDNY
Indicator Name
Civilian fire fatalities per 100,000 people
1
1.4
2
1.3
3
1.2
4
1.2
5
1.2
6
1.1
7
1
8
0.8
9
0.9
10
0.9
FDNY
Agency: FDNY • Indicator Name: Civilian fire fatalities* • 1: 109
Agency
FDNY
Indicator Name
Civilian fire fatalities*
1
109
2
106
3
92
4
94
5
92
6
85
7
78
8
67
9
69
10
70
FDNY
Agency: FDNY • 1: 5:56 • 2: 6:01
Agency
FDNY
Indicator Name
Combined response time to life-threatening medical emergencies by ambulance & fire units (minutes:seconds)
1
5:56
2
6:01
3
5:58
4
5:48
5
5:43
6
5:46
7
5:45
8
5:47
9
6:05
10
5:32
FDNY
Agency: FDNY • Indicator Name: Completed inspections performed by fire prevention staff • 1: 183,403
Agency
FDNY
Indicator Name
Completed inspections performed by fire prevention staff
1
183,403
2
177,219
3
180,651
4
186,551
5
180,508
6
162,474
7
167,844
8
164,395
9
173,695
10
189,768
FDNY
Agency: FDNY • Indicator Name: Field Force Inspections - Commercial Bldgs • 1: 18,297
Agency
FDNY
Indicator Name
Field Force Inspections - Commercial Bldgs
1
18,297
2
23,667
3
23,086
4
19,850
5
20,631
6
24,568
7
26,599
8
23,335
9
22,175
10
21,157
FDNY
Agency: FDNY • Indicator Name: Field Force Inspections - Residential Bldgs • 1: 28,587
Agency
FDNY
Indicator Name
Field Force Inspections - Residential Bldgs
1
28,587
2
42,797
3
45,509
4
29,259
5
27,909
6
31,815
7
35,133
8
34,384
9
27,701
10
28,467
FDNY
Agency: FDNY • Indicator Name: Field Force Inspections - Total • 1: 46,884
Agency
FDNY
Indicator Name
Field Force Inspections - Total
1
46,884
2
66,464
3
68,595
4
49,109
5
48,540
6
56,383
7
61,732
8
57,719
9
49,876
10
49,624
FDNY
Agency: FDNY • Indicator Name: Fire safety education presentations • 1: 1,834
Agency
FDNY
Indicator Name
Fire safety education presentations
1
1,834
2
1,565
3
2,815
4
4,027
5
8,121
6
8,586
7
8,055
8
5,952
9
8,007
10
8,776
FDNY
Agency: FDNY • Indicator Name: Firefighter burns (in quarters) • 9: 30
Agency
FDNY
Indicator Name
Firefighter burns (in quarters)
9
30
10
12
FDNY
Agency: FDNY • Indicator Name: Firefighter burns (sustained outside quarters) • 9: 272
Agency
FDNY
Indicator Name
Firefighter burns (sustained outside quarters)
9
272
10
186
FDNY
Agency: FDNY • Indicator Name: Firefighter burns (total) • 1: 396
Agency
FDNY
Indicator Name
Firefighter burns (total)
1
396
2
365
3
412
4
387
5
428
6
354
7
252
8
240
9
302
10
198
FDNY
Agency: FDNY • Indicator Name: Firefighter injuries • 1: 13,043
Agency
FDNY
Indicator Name
Firefighter injuries
1
13,043
2
10,670
3
11,308
4
11,259
5
11,516
6
10,332
7
10,607
8
10,914
9
11,210
10
10,738
FDNY
Agency: FDNY • Indicator Name: Hazard Complaints Resolved within 1 Day (%) • 1: 77%
Agency
FDNY
Indicator Name
Hazard Complaints Resolved within 1 Day (%)
1
77%
2
77%
3
67%
4
61%
5
70%
6
70%
7
68%
8
70%
9
61%
10
57%
FDNY
Agency: FDNY • Indicator Name: Investigations • 1: 6,292
Agency
FDNY
Indicator Name
Investigations
1
6,292
2
6,205
3
6,109
4
6,190
5
5,971
6
5,940
7
6,118
8
6,339
9
6,525
10
6,411
FDNY
Agency: FDNY • Indicator Name: Nonstructural Fires • 1: 24,827
Agency
FDNY
Indicator Name
Nonstructural Fires
1
24,827
2
24,416
3
21,519
4
22,214
5
20,289
6
17,670
7
17,784
8
17,189
9
17,462
10
14,580
FDNY
Agency: FDNY • 6: 88.40% • 7: 88.00%
Agency
FDNY
Indicator Name
Response in less than 10 minutes to life-threatening medical emergencies requiring an Advanced Life Support response (%)
6
88.40%
7
88.00%
8
88.20%
9
87.70%
10
90.20%
FDNY
Agency: FDNY • Indicator Name: Serious fires per 1,000 structural fires • 1: 113
Agency
FDNY
Indicator Name
Serious fires per 1,000 structural fires
1
113
2
120
3
116
4
118
5
114
6
108
7
97
8
92
9
105
10
106
FDNY
Agency: FDNY • Indicator Name: Structural fires • 1: 26,431
Agency
FDNY
Indicator Name
Structural fires
1
26,431
2
27,805
3
27,610
4
28,372
5
28,231
6
27,208
7
26,503
8
26,595
9
26,432
10
25,254
FDNY
Agency: FDNY • Indicator Name: Structural fires per 100,000 people
Agency
FDNY
Indicator Name
Structural fires per 100,000 people
FDNY
Agency: FDNY • Indicator Name: Summonses Issued • 1: 5,520
Agency
FDNY
Indicator Name
Summonses Issued
1
5,520
2
6,088
3
13,582
4
7,281
5
4,123
6
2,973
7
2,214
8
1,535
9
2,153
10
1,245
FDNY
Agency: FDNY • Indicator Name: Total emergency medical incidents • 1: 1,088,378
Agency
FDNY
Indicator Name
Total emergency medical incidents
1
1,088,378
2
1,118,115
3
1,129,842
4
1,152,110
5
1,179,075
6
1,205,739
7
1,224,743
8
1,236,819
9
1,263,345
10
1,277,985
FDNY
Agency: FDNY • Indicator Name: Violation Orders Corrected • 1: 24,853
Agency
FDNY
Indicator Name
Violation Orders Corrected
1
24,853
2
24,532
3
28,306
4
26,829
5
29,645
6
6,631
7
6,723
8
3,117
9
18,314
10
30,781
FDNY
Agency: FDNY • Indicator Name: Violation Orders Issued • 1: 24,849
Agency
FDNY
Indicator Name
Violation Orders Issued
1
24,849
2
31,694
3
33,493
4
28,536
5
27,944
6
14,579
7
17,878
8
17,831
9
19,181
10
38,482
HHC
Agency: HHC • 2: 79 • 3: 60
Agency
HHC
Indicator Name
Average time spent by patient for a primary care visit at hospitals and diagnostic and treatment centers (minutes) - Adult medicine
2
79
3
60
4
67
5
68
6
66
7
60
8
59
9
61
10
75
HHC
Agency: HHC • 2: 81 • 3: 63
Agency
HHC
Indicator Name
Average time spent by patient for a primary care visit at hospitals and diagnostic and treatment centers (minutes) - Pediatric medicine
2
81
3
63
4
62
5
63
6
59
7
61
8
58
9
60
10
59
HHC
Agency: HHC • 2: 77 • 3: 65
Agency
HHC
Indicator Name
Average time spent by patient for a primary care visit at hospitals and diagnostic and treatment centers (minutes) - Women's health
2
77
3
65
4
61
5
63
6
59
7
60
8
61
9
61
10
75
HHC
Agency: HHC • Indicator Name: Emergency room revisits for adult asthma patients (%) • 1: 7.10%
Agency
HHC
Indicator Name
Emergency room revisits for adult asthma patients (%)
1
7.10%
2
7.20%
3
6.90%
4
6.50%
5
6.80%
6
5.20%
7
4.70%
8
5.10%
9
5.10%
10
5.40%
HHC
Agency: HHC • Indicator Name: Emergency room revisits for pediatric asthma patients (%) • 1: 3.90%
Agency
HHC
Indicator Name
Emergency room revisits for pediatric asthma patients (%)
1
3.90%
2
4.30%
3
3.50%
4
3.00%
5
4.20%
6
3.10%
7
3.30%
8
3.20%
9
2.70%
10
3.70%
HHC
Agency: HHC • Indicator Name: General Care average length of stay (days) • 1: 5.1
Agency
HHC
Indicator Name
General Care average length of stay (days)
1
5.1
2
4.9
3
4.8
4
4.7
5
4.7
6
4.7
7
4.6
8
4.6
9
4.6
10
4.7
HHC
Agency: HHC • Indicator Name: MetroPlus Medicaid, Child Health Plus and Family Health Plus enrollees • 1: 170,500
Agency
HHC
Indicator Name
MetroPlus Medicaid, Child Health Plus and Family Health Plus enrollees
1
170,500
2
208,700
3
230,200
4
237,100
5
257,600
6
323,746
7
355,172
8
383,797
9
401,967
10
420,459
HHC
Agency: HHC • Indicator Name: Net days of revenue for Accounts Receivable • 1: 68.5
Agency
HHC
Indicator Name
Net days of revenue for Accounts Receivable
1
68.5
2
68.3
3
64.4
4
61.2
5
59.3
6
59.2
7
56.3
8
55.5
9
52.3
10
56.4
HHC
Agency: HHC • Indicator Name: Percent of HIV patients using dedicated HIV clinics • 1: 98.00%
Agency
HHC
Indicator Name
Percent of HIV patients using dedicated HIV clinics
1
98.00%
2
97.80%
3
98.70%
4
99.10%
5
98.90%
6
99.00%
7
99.30%
8
99.20%
9
99.20%
10
99.30%
HHC
Agency: HHC • 1: 3.90% • 2: 4.20%
Agency
HHC
Indicator Name
Percent of adult patients discharged with a principal psychiatry diagnosis who are readmitted within 15 days
1
3.90%
2
4.20%
3
4.60%
4
4.30%
5
5.00%
6
4.60%
7
5.20%
8
5.10%
9
4.80%
10
4.60%
HHC
Agency: HHC • Indicator Name: Percent of eligible women aged 40-70 receiving a mammogram screening from HHC • 5: 70.00%
Agency
HHC
Indicator Name
Percent of eligible women aged 40-70 receiving a mammogram screening from HHC
5
70.00%
6
70.90%
7
71.00%
8
72.80%
9
72.00%
10
73.00%
HHC
Agency: HHC • Indicator Name: Percent of two-year olds immunized • 1: 99.30%
Agency
HHC
Indicator Name
Percent of two-year olds immunized
1
99.30%
2
99.30%
3
99.00%
4
96.00%
5
97.00%
6
97.00%
7
97.00%
8
96.50%
9
97.00%
HHC
Agency: HHC • Indicator Name: Percentage of prenatal patients retained in care through delivery • 1: 83.10%
Agency
HHC
Indicator Name
Percentage of prenatal patients retained in care through delivery
1
83.10%
2
86.90%
3
89.00%
4
88.00%
5
87.20%
6
89.00%
7
89.20%
8
86.50%
9
86.40%
10
85.80%
HHC
Agency: HHC • Indicator Name: Total Medicaid Managed Care, Child Health Plus and Family Health Plus enrollees • 1: 282,800
Agency
HHC
Indicator Name
Total Medicaid Managed Care, Child Health Plus and Family Health Plus enrollees
1
282,800
2
343,700
3
372,700
4
377,600
5
390,757
6
373,284
7
436,526
8
474,118
9
498,324
10
521,434
HHC
Agency: HHC • Indicator Name: Uninsured patients served • 1: 469,000
Agency
HHC
Indicator Name
Uninsured patients served
1
469,000
2
453,900
3
427,800
4
396,200
5
413,294
6
413,294
7
448,705
8
452,576
9
477,957
HPD
Agency: HPD • Indicator Name: # of active Housing Maintenance Code cases (end-of-month) • 3: 5,864
Agency
HPD
Indicator Name
# of active Housing Maintenance Code cases (end-of-month)
3
5,864
4
6,122
5
6,210
6
6,657
7
7,501
8
6,195
9
4,909
10
3,922
HPD
Agency: HPD • Indicator Name: % of apartments testing positive for lead • 5: 36.00%
Agency
HPD
Indicator Name
% of apartments testing positive for lead
5
36.00%
6
34.00%
7
35.00%
8
26.70%
9
24.80%
10
22.20%
HPD
Agency: HPD • Indicator Name: % of reinspected violations found falsely certified • 5: 29.00%
Agency
HPD
Indicator Name
% of reinspected violations found falsely certified
5
29.00%
6
30.00%
7
28.00%
8
26.50%
9
25.80%
10
23.30%
HPD
Agency: HPD • Indicator Name: Alternative Enforcement Program - Number of active buildings (Round 1 - X)
Agency
HPD
Indicator Name
Alternative Enforcement Program - Number of active buildings (Round 1 - X)
HPD
Agency: HPD • Indicator Name: Alternative Enforcement Program - Number of buildings discharged
Agency
HPD
Indicator Name
Alternative Enforcement Program - Number of buildings discharged
HPD
Agency: HPD • Indicator Name: Asset management - # of financial reviews completed • 5: 121
Agency
HPD
Indicator Name
Asset management - # of financial reviews completed
5
121
6
498
7
378
8
534
9
486
10
258
HPD
Agency: HPD • Indicator Name: Asset management - # of physical inspections of buildings completed • 5: 141
Agency
HPD
Indicator Name
Asset management - # of physical inspections of buildings completed
5
141
6
294
7
150
8
377
9
476
10
474
HPD
Agency: HPD • Indicator Name: Average cost of emergency (non-lead) repair work performed by HPD ($) • 1: $613
Agency
HPD
Indicator Name
Average cost of emergency (non-lead) repair work performed by HPD ($)
1
$613
2
$766
3
$643
4
$764
5
$577
6
$734
7
$731
8
$635
9
$562
10
$465
HPD
Agency: HPD • Indicator Name: Average cost of lead repair work performed by HPD ($) • 1: $1,752
Agency
HPD
Indicator Name
Average cost of lead repair work performed by HPD ($)
1
$1,752
2
$1,369
3
$1,934
4
$1,575
5
$2,111
6
$2,431
7
$2,273
8
$2,338
9
$2,623
10
$2,302
HPD
Agency: HPD • Indicator Name: Average cost of repair work performed by HPD ($) • 1: $681
Agency
HPD
Indicator Name
Average cost of repair work performed by HPD ($)
1
$681
2
$809
3
$886
4
$966
5
$813
6
$901
7
$862
8
$737
9
$657
10
$537
HPD
Agency: HPD • Indicator Name: Average time to close emergency complaints (days) • 5: 14.7
Agency
HPD
Indicator Name
Average time to close emergency complaints (days)
5
14.7
6
16.4
7
12.1
8
12
9
12.3
10
10.3
HPD
Agency: HPD • Indicator Name: Average time to close heat and hot water complaints (days) • 5: 5.2
Agency
HPD
Indicator Name
Average time to close heat and hot water complaints (days)
5
5.2
6
6.4
7
5.5
8
5.3
9
4.9
10
4.2