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FY03 – FY12 MMR Agency Performance Indicators

This data was collected biaannually from divisions at the Department reasonsible for tracking performance indicators connected to Agency activities. Each measure reflects a particular aspect of agency service operations that the City’s Commissionersand agency heads viewed as key public service areas and criticial objectives connected to policy priorities and operational strategies. These metrics were developed through a collaboration between the Mayor’s Office of Operations and the senior managers of each agency. Results are compared to pre-stated targets or to performance for previous reporting periods.

Use ‘CSV for Excel’ when downloading this dataset and then sort in alphabetical order by Agency.

City Government Mayor's Office of Operations (Ops) Dataset jhjm-vsp8 12 fields
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Dataset fields
Showing 50 real records
NYCHA
Agency: NYCHA • Indicator Name: Percentage of active capital projects on schedule • 5: 39.00%
Agency
NYCHA
Indicator Name
Percentage of active capital projects on schedule
5
39.00%
6
22.10%
7
39.20%
8
38.70%
9
27.50%
10
29.10%
NYCHA
Agency: NYCHA • Indicator Name: Public housing apartments that are occupied or available for occupation • 1: 176,612
Agency
NYCHA
Indicator Name
Public housing apartments that are occupied or available for occupation
1
176,612
2
176,239
3
176,269
4
176,410
5
176,233
6
175,453
7
176,428
8
177,068
9
177,711
10
178,062
NYCHA
Agency: NYCHA • Indicator Name: Referrals to supportive social services for senior residents • 1: 153,075
Agency
NYCHA
Indicator Name
Referrals to supportive social services for senior residents
1
153,075
2
161,546
3
150,231
4
141,516
5
167,858
6
215,640
7
161,465
8
96,247
9
95,299
10
94,665
NYCHA
Agency: NYCHA • Indicator Name: Rent collection (%) • 1: 100.80%
Agency
NYCHA
Indicator Name
Rent collection (%)
1
100.80%
2
100.40%
3
98.20%
4
98.20%
5
100.50%
6
100.20%
7
99.00%
8
98.70%
9
99.00%
10
99.20%
NYCHA
Agency: NYCHA • Indicator Name: Resident job placements • 1: 871
Agency
NYCHA
Indicator Name
Resident job placements
1
871
2
686
3
603
4
1,079
5
1,327
6
1,286
7
1,223
8
1,519
9
2,090
10
1,593
NYCHA
Agency: NYCHA • Indicator Name: Residents approved for the Emergency Transfer Program • 1: 633
Agency
NYCHA
Indicator Name
Residents approved for the Emergency Transfer Program
1
633
2
532
3
760
4
774
5
641
6
791
7
793
8
850
9
859
10
849
NYCHA
Agency: NYCHA • Indicator Name: Section 8 Occupied Units (Certificates and Vouchers) • 1: 86,114
Agency
NYCHA
Indicator Name
Section 8 Occupied Units (Certificates and Vouchers)
1
86,114
2
91,931
3
88,739
4
83,927
5
82,801
6
88,554
7
95,501
8
100,570
9
95,898
10
93,789
NYCHA
Agency: NYCHA • Indicator Name: Utilization of community centers (%) ages 13-19 • 5: 102.00%
Agency
NYCHA
Indicator Name
Utilization of community centers (%) ages 13-19
5
102.00%
6
97.80%
7
117.30%
8
148.70%
9
151.10%
10
146.30%
NYCHA
Agency: NYCHA • Indicator Name: Utilization of community centers (%) ages 6-12 • 5: 96.00%
Agency
NYCHA
Indicator Name
Utilization of community centers (%) ages 6-12
5
96.00%
6
105.70%
7
115.80%
8
173.30%
9
185.00%
10
161.90%
NYCHA
Agency: NYCHA • Indicator Name: Utilization of senior centers (%) ages 60+ • 1: 91.00%
Agency
NYCHA
Indicator Name
Utilization of senior centers (%) ages 60+
1
91.00%
2
103.00%
3
131.00%
4
135.00%
5
94.00%
6
98.40%
7
127.10%
8
155.90%
9
156.00%
10
157.00%
NYCHA
Agency: NYCHA • Indicator Name: Utilization rate for Section 8 vouchers (%) • 1: 96.90%
Agency
NYCHA
Indicator Name
Utilization rate for Section 8 vouchers (%)
1
96.90%
2
99.50%
3
100.00%
4
90.80%
5
82.80%
6
86.80%
7
94.00%
8
101.00%
9
98.30%
10
95.30%
NYCHA
Agency: NYCHA • Indicator Name: Working families placed in public housing (%) • 1: 43.20%
Agency
NYCHA
Indicator Name
Working families placed in public housing (%)
1
43.20%
2
42.60%
3
49.20%
4
56.00%
5
60.00%
6
64.10%
7
64.10%
8
68.50%
9
69.20%
10
67.00%
NYCHA
Agency: NYCHA • Indicator Name: Working families residing in public housing (cumulative) (%) • 1: 40.00%
Agency
NYCHA
Indicator Name
Working families residing in public housing (cumulative) (%)
1
40.00%
2
40.80%
3
41.20%
4
42.60%
5
44.30%
6
45.20%
7
46.20%
8
47.20%
9
46.70%
10
48.00%
NYCHA
Agency: NYCHA • Indicator Name: Youth placed in jobs through youth employment programs • 1: 1,882
Agency
NYCHA
Indicator Name
Youth placed in jobs through youth employment programs
1
1,882
2
1,855
3
2,530
4
2,121
5
2,015
6
1,865
7
2,029
8
1,343
9
1,127
10
1,188
NYPD
Agency: NYPD • Indicator Name: Average Response Time to crimes in progress - Critical (minutes) • 1: 5
Agency
NYPD
Indicator Name
Average Response Time to crimes in progress - Critical (minutes)
1
5
2
5
3
4.4
4
4.3
5
4.2
6
4.3
7
4.3
8
4.4
9
4.6
10
4.6
NYPD
Agency: NYPD • Indicator Name: Average arrest to complaint sworn time (hours) • 3: 10
Agency
NYPD
Indicator Name
Average arrest to complaint sworn time (hours)
3
10
4
10
5
9.8
6
10.5
7
10.4
8
10.2
9
10.5
10
10.6
NYPD
Agency: NYPD • Indicator Name: Average response time to all crimes in progress - Citywide (minutes) • 1: 7.5
Agency
NYPD
Indicator Name
Average response time to all crimes in progress - Citywide (minutes)
1
7.5
2
7.7
3
7.2
4
7.1
5
6.9
6
7.3
7
7.3
8
7.5
9
8.4
10
9.1
NYPD
Agency: NYPD • Indicator Name: Average response time to crimes in progress - Non-critical (minutes) • 1: 11.7
Agency
NYPD
Indicator Name
Average response time to crimes in progress - Non-critical (minutes)
1
11.7
2
12.6
3
12
4
11.8
5
11.7
6
12.4
7
12.3
8
12.1
9
12.9
10
13.3
NYPD
Agency: NYPD • Indicator Name: Average response time to crimes in progress - Serious (minutes) • 1: 6.9
Agency
NYPD
Indicator Name
Average response time to crimes in progress - Serious (minutes)
1
6.9
2
6.9
3
6.3
4
6
5
5.6
6
5.6
7
5.7
8
5.8
9
6.2
10
6.5
NYPD
Agency: NYPD • Indicator Name: Burglary • 1: 29,447
Agency
NYPD
Indicator Name
Burglary
1
29,447
2
28,596
3
25,221
4
23,704
5
21,968
6
20,913
7
19,584
8
19,617
9
18,423
10
19,162
NYPD
Agency: NYPD • Indicator Name: Counterterrorism training (hrs) - Non-members • 1: 51,188
Agency
NYPD
Indicator Name
Counterterrorism training (hrs) - Non-members
1
51,188
2
21,386
3
32,084
4
21,863
5
27,181
6
26,524
7
77,139
8
80,940
9
80,527
10
74,236
NYPD
Agency: NYPD • Indicator Name: Counterterrorism training (hrs) - Uniformed members • 1: 86,428
Agency
NYPD
Indicator Name
Counterterrorism training (hrs) - Uniformed members
1
86,428
2
232,629
3
315,523
4
195,845
5
259,504
6
342,498
7
286,478
8
239,131
9
209,081
10
336,552
NYPD
Agency: NYPD • Indicator Name: Courtesy, Professionalism and Respect (CPR) testing - Acceptable • 1: 7,142
Agency
NYPD
Indicator Name
Courtesy, Professionalism and Respect (CPR) testing - Acceptable
1
7,142
2
7,148
3
7,215
4
7,309
5
7,523
6
8,137
7
7,909
8
8,099
9
8,335
10
8,232
NYPD
Agency: NYPD • Indicator Name: Courtesy, Professionalism and Respect (CPR) testing - Below standard • 1: 48
Agency
NYPD
Indicator Name
Courtesy, Professionalism and Respect (CPR) testing - Below standard
1
48
2
38
3
28
4
53
5
42
6
62
7
38
8
43
9
40
10
31
NYPD
Agency: NYPD • Indicator Name: Courtesy, Professionalism and Respect (CPR) testing - Exceptionally good • 1: 22
Agency
NYPD
Indicator Name
Courtesy, Professionalism and Respect (CPR) testing - Exceptionally good
1
22
2
20
3
12
4
17
5
16
6
15
7
11
8
8
9
4
10
5
NYPD
Agency: NYPD • Indicator Name: Courtesy, Professionalism and Respect (CPR) testing - Tests conducted • 1: 7,212
Agency
NYPD
Indicator Name
Courtesy, Professionalism and Respect (CPR) testing - Tests conducted
1
7,212
2
7,206
3
7,255
4
7,379
5
7,581
6
8,214
7
7,958
8
8,150
9
8,379
10
8,268
NYPD
Agency: NYPD • Indicator Name: Crime related to domestic violence - Felonious assault * • 1: 4,395
Agency
NYPD
Indicator Name
Crime related to domestic violence - Felonious assault *
1
4,395
2
3,999
3
3,805
8
4,777
9
5,870
10
6,781
NYPD
Agency: NYPD • Indicator Name: Crime related to domestic violence - Murder * • 1: 66
Agency
NYPD
Indicator Name
Crime related to domestic violence - Murder *
1
66
2
72
3
57
8
68
9
85
10
75
NYPD
Agency: NYPD • Indicator Name: Crime related to domestic violence - Rape * • 1: 384
Agency
NYPD
Indicator Name
Crime related to domestic violence - Rape *
1
384
2
410
3
402
8
351
9
502
10
535
NYPD
Agency: NYPD • Indicator Name: Driving while intoxicated (DWI) related fatalities * • 1: 32
Agency
NYPD
Indicator Name
Driving while intoxicated (DWI) related fatalities *
1
32
2
32
3
26
4
28
5
18
6
25
7
26
8
20
9
10
10
18
NYPD
Agency: NYPD • Indicator Name: Felonious assault * • 1: 19,689
Agency
NYPD
Indicator Name
Felonious assault *
1
19,689
2
18,324
3
17,728
4
17,167
5
17,047
6
16,989
7
16,112
8
16,906
9
17,743
10
18,762
NYPD
Agency: NYPD • Indicator Name: Forcible rape * • 1: 1,431
Agency
NYPD
Indicator Name
Forcible rape *
1
1,431
2
1,348
3
1,243
4
1,115
5
944
6
876
7
762
8
860
9
1,138
10
1,098
NYPD
Agency: NYPD • Indicator Name: Gang motivated incidents • 1: 923
Agency
NYPD
Indicator Name
Gang motivated incidents
1
923
2
611
3
520
4
554
5
713
6
577
7
335
8
228
9
303
10
310
NYPD
Agency: NYPD • Indicator Name: Grand larceny • 1: 44,813
Agency
NYPD
Indicator Name
Grand larceny
1
44,813
2
47,479
3
48,360
4
46,684
5
45,818
6
44,799
7
41,468
8
38,295
9
38,193
10
40,642
NYPD
Agency: NYPD • Indicator Name: Grand larceny auto • 1: 24,711
Agency
NYPD
Indicator Name
Grand larceny auto
1
24,711
2
21,848
3
19,159
4
16,782
5
14,478
6
12,723
7
11,788
8
10,736
9
9,647
10
8,870
NYPD
Agency: NYPD • Indicator Name: Gun arrests • 4: 6,778
Agency
NYPD
Indicator Name
Gun arrests
4
6,778
5
6,855
6
6,794
7
6,355
8
6,097
9
5,881
10
5,835
NYPD
Agency: NYPD • Indicator Name: Juvenile arrests for major felonies • 1: 4,286
Agency
NYPD
Indicator Name
Juvenile arrests for major felonies
1
4,286
2
4,330
3
4,352
4
4,842
5
4,469
6
4,373
7
4,207
8
4,028
9
3,767
10
3,450
NYPD
Agency: NYPD • Indicator Name: Major felony crime • 1: 147,669
Agency
NYPD
Indicator Name
Major felony crime
1
147,669
2
143,268
3
136,491
4
130,093
5
123,136
6
119,052
7
110,828
8
105,702
9
105,496
10
109,299
NYPD
Agency: NYPD • Indicator Name: Major felony crime in housing developments • 1: 5,565
Agency
NYPD
Indicator Name
Major felony crime in housing developments
1
5,565
2
5,367
3
5,112
4
5,005
5
4,808
6
4,686
7
4,275
8
4,090
9
4,406
10
4,771
NYPD
Agency: NYPD • Indicator Name: Major felony crime in transit system • 1: 3,437
Agency
NYPD
Indicator Name
Major felony crime in transit system
1
3,437
2
3,220
3
3,383
4
2,709
5
2,554
6
2,346
7
2,196
8
2,060
9
2,321
10
2,741
NYPD
Agency: NYPD • Indicator Name: Murder and non-negligent manslaughter * • 1: 599
Agency
NYPD
Indicator Name
Murder and non-negligent manslaughter *
1
599
2
566
3
537
4
564
5
557
6
516
7
473
8
494
9
526
10
474
NYPD
Agency: NYPD • Indicator Name: Narcotics arrests • 1: 103,356
Agency
NYPD
Indicator Name
Narcotics arrests
1
103,356
2
96,965
3
87,927
4
92,374
5
107,331
6
110,746
7
107,294
8
106,655
9
106,840
10
99,344
NYPD
Agency: NYPD • Indicator Name: Narcotics arrests - felonies • 1: 27,725
Agency
NYPD
Indicator Name
Narcotics arrests - felonies
1
27,725
2
26,161
3
27,265
4
28,262
5
31,373
6
30,760
7
27,370
8
24,575
9
21,909
10
20,541
NYPD
Agency: NYPD • Indicator Name: Narcotics arrests - misdemeanors • 1: 74,867
Agency
NYPD
Indicator Name
Narcotics arrests - misdemeanors
1
74,867
2
70,140
3
59,985
4
63,413
5
75,233
6
79,291
7
79,159
8
81,273
9
84,011
10
77,776
NYPD
Agency: NYPD • Indicator Name: Narcotics arrests - violations • 1: 764
Agency
NYPD
Indicator Name
Narcotics arrests - violations
1
764
2
664
3
677
4
699
5
725
6
695
7
765
8
807
9
920
10
1,027
NYPD
Agency: NYPD • Indicator Name: Quality-of-life summonses • 1: 532,817
Agency
NYPD
Indicator Name
Quality-of-life summonses
1
532,817
2
708,349
3
678,234
4
602,620
5
597,595
6
527,027
7
544,213
8
556,637
9
538,024
10
497,656
NYPD
Agency: NYPD • Indicator Name: Robbery * • 1: 26,979
Agency
NYPD
Indicator Name
Robbery *
1
26,979
2
25,107
3
24,243
4
24,077
5
22,324
6
22,236
7
20,641
8
18,794
9
19,495
10
20,291
NYPD
Agency: NYPD • Indicator Name: School safety - Burglary • 3: 139
Agency
NYPD
Indicator Name
School safety - Burglary
3
139
4
122
5
137
6
138
7
104
8
81
9
86
10
81
NYPD
Agency: NYPD • Indicator Name: School safety - Felonious assault • 3: 319
Agency
NYPD
Indicator Name
School safety - Felonious assault
3
319
4
256
5
246
6
248
7
231
8
240
9
269
10
250
NYPD
Agency: NYPD • Indicator Name: School safety - Grand larceny • 3: 569
Agency
NYPD
Indicator Name
School safety - Grand larceny
3
569
4
552
5
579
6
514
7
414
8
361
9
307
10
326
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