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FY03 – FY12 MMR Agency Performance Indicators

This data was collected biaannually from divisions at the Department reasonsible for tracking performance indicators connected to Agency activities. Each measure reflects a particular aspect of agency service operations that the City’s Commissionersand agency heads viewed as key public service areas and criticial objectives connected to policy priorities and operational strategies. These metrics were developed through a collaboration between the Mayor’s Office of Operations and the senior managers of each agency. Results are compared to pre-stated targets or to performance for previous reporting periods.

Use ‘CSV for Excel’ when downloading this dataset and then sort in alphabetical order by Agency.

City Government Mayor's Office of Operations (Ops) Dataset jhjm-vsp8 12 fields
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Dataset fields
Showing 50 real records
NYPD
Agency: NYPD • Indicator Name: School safety - Grand larceny auto • 3: 5
Agency
NYPD
Indicator Name
School safety - Grand larceny auto
3
5
4
4
5
5
6
2
7
2
8
7
9
2
10
2
NYPD
Agency: NYPD • Indicator Name: School safety - Murder • 3: 0
Agency
NYPD
Indicator Name
School safety - Murder
3
0
4
0
5
0
6
0
7
0
8
1
9
0
10
0
NYPD
Agency: NYPD • Indicator Name: School safety - Other criminal categories • 1: 4,419
Agency
NYPD
Indicator Name
School safety - Other criminal categories
1
4,419
2
4,774
3
4,741
4
4,659
5
4,635
6
4,533
7
3,559
8
3,302
9
3,089
10
3,295
NYPD
Agency: NYPD • Indicator Name: School safety - Other incidents • 1: 9,247
Agency
NYPD
Indicator Name
School safety - Other incidents
1
9,247
2
10,377
3
10,038
4
9,288
5
8,687
6
7,456
7
5,843
8
5,354
9
5,119
10
5,365
NYPD
Agency: NYPD • Indicator Name: School safety - Rape • 3: 6
Agency
NYPD
Indicator Name
School safety - Rape
3
6
4
3
5
5
6
0
7
5
8
2
9
6
10
5
NYPD
Agency: NYPD • Indicator Name: School safety - Robbery • 3: 276
Agency
NYPD
Indicator Name
School safety - Robbery
3
276
4
250
5
192
6
140
7
146
8
147
9
131
10
148
NYPD
Agency: NYPD • Indicator Name: School safety - seven major crimes • 1: 1,214
Agency
NYPD
Indicator Name
School safety - seven major crimes
1
1,214
2
1,365
3
1,314
4
1,187
5
1,164
6
1,042
7
902
8
839
9
801
10
812
NYPD
Agency: NYPD • Indicator Name: Summonses for hazardous violations • 1: 743,279
Agency
NYPD
Indicator Name
Summonses for hazardous violations
1
743,279
2
861,194
3
870,896
4
883,060
5
874,929
6
879,221
7
889,776
8
903,746
9
843,171
10
706,250
NYPD
Agency: NYPD • Indicator Name: Summonses for prohibited use of cellular phones • 1: 54,183
Agency
NYPD
Indicator Name
Summonses for prohibited use of cellular phones
1
54,183
2
97,380
3
133,173
4
159,431
5
177,665
6
190,589
7
211,658
8
231,345
9
197,746
10
153,671
NYPD
Agency: NYPD • Indicator Name: Total civilian complaints against members of the service • 1: 5,091
Agency
NYPD
Indicator Name
Total civilian complaints against members of the service
1
5,091
2
5,949
3
6,360
4
7,349
5
7,662
6
7,488
7
7,661
8
6,954
9
6,259
10
5,724
NYPD
Agency: NYPD • Indicator Name: Total moving violation summonses (000) • 1: 1,143
Agency
NYPD
Indicator Name
Total moving violation summonses (000)
1
1,143
2
1,252
3
1,224
4
1,278
5
1,250
6
1,227
7
1,226
8
1,262
9
1,189
10
1,015
NYPD
Agency: NYPD • Indicator Name: Traffic fatalities (bicyclists/pedestrians) • 1: 194
Agency
NYPD
Indicator Name
Traffic fatalities (bicyclists/pedestrians)
1
194
2
195
3
162
4
180
5
174
6
177
7
178
8
162
9
158
10
176
NYPD
Agency: NYPD • Indicator Name: Traffic fatalities (motorist/passengers) • 1: 172
Agency
NYPD
Indicator Name
Traffic fatalities (motorist/passengers)
1
172
2
142
3
138
4
127
5
136
6
123
7
98
8
97
9
78
10
115
NYPD
Agency: NYPD • Indicator Name: Unreasonable noise summonses • 1: 14,665
Agency
NYPD
Indicator Name
Unreasonable noise summonses
1
14,665
2
19,202
3
19,234
4
16,820
5
12,286
6
15,012
7
13,660
8
17,056
9
14,030
10
14,302
NYPL
Agency: NYPL • Indicator Name: Average weekly scheduled hours - Branches • 1: 36.3
Agency
NYPL
Indicator Name
Average weekly scheduled hours - Branches
1
36.3
2
37.1
3
38.9
4
39.6
5
39.5
6
51.7
7
51.9
8
47
9
46.6
10
46.6
NYPL
Agency: NYPL • Indicator Name: Average weekly scheduled hours - Research • 1: 38.8
Agency
NYPL
Indicator Name
Average weekly scheduled hours - Research
1
38.8
2
38.8
3
39.4
4
39.5
5
39.5
6
47.5
7
49
8
48.8
9
46.8
10
46.8
NYPL
Agency: NYPL • Indicator Name: Circulation (000) • 1: 14,400
Agency
NYPL
Indicator Name
Circulation (000)
1
14,400
2
14,598
3
15,547
4
15,911
5
16,557
6
19,588
7
22,104
8
24,085
9
27,908
10
28,278
NYPL
Agency: NYPL • Indicator Name: Computers for public use (Branch and Research) • 1: 1,794
Agency
NYPL
Indicator Name
Computers for public use (Branch and Research)
1
1,794
2
2,199
3
2,328
4
2,337
5
2,583
6
2,854
7
3,525
8
3,627
9
3,704
10
4,026
NYPL
Agency: NYPL • Indicator Name: Electronic visits to website (Branch and Research) (000) • 1: 10,948
Agency
NYPL
Indicator Name
Electronic visits to website (Branch and Research) (000)
1
10,948
2
12,754
3
15,133
4
19,451
5
25,410
6
28,037
7
24,637
8
25,369
9
31,248
10
32,307
NYPL
Agency: NYPL • Indicator Name: Libraries open seven days per week - Branches (%) • 1: 4%
Agency
NYPL
Indicator Name
Libraries open seven days per week - Branches (%)
1
4%
2
4%
3
4%
4
4%
5
3%
6
9%
7
11%
8
4%
9
4%
10
4%
NYPL
Agency: NYPL • Indicator Name: Libraries open seven days per week - Research (%) • 1: 0%
Agency
NYPL
Indicator Name
Libraries open seven days per week - Research (%)
1
0%
2
0%
3
0%
4
0%
5
0%
6
25%
7
25%
8
0%
9
25%
10
25%
NYPL
Agency: NYPL • Indicator Name: Libraries open six days per week - Branches (%) • 1: 20%
Agency
NYPL
Indicator Name
Libraries open six days per week - Branches (%)
1
20%
2
18%
3
33%
4
38%
5
44%
6
100%
7
100%
8
100%
9
100%
10
100%
NYPL
Agency: NYPL • Indicator Name: Libraries open six days per week - Research (%) • 1: 0%
Agency
NYPL
Indicator Name
Libraries open six days per week - Research (%)
1
0%
2
0%
3
25%
4
25%
5
25%
6
100%
7
100%
8
100%
9
75%
10
75%
NYPL
Agency: NYPL • Indicator Name: Library card holders (000) • 1: 1,977
Agency
NYPL
Indicator Name
Library card holders (000)
1
1,977
2
1,985
3
2,137
4
2,173
5
2,567
6
2,589
7
2,654
8
3,120
9
2,215
10
1,985
NYPL
Agency: NYPL • Indicator Name: Program attendance - Branches • 1: 482,866
Agency
NYPL
Indicator Name
Program attendance - Branches
1
482,866
2
447,894
3
515,263
4
488,771
5
549,850
6
630,417
7
781,899
8
758,685
9
864,669
10
1,058,899
NYPL
Agency: NYPL • Indicator Name: Program attendance - Research • 1: 52,528
Agency
NYPL
Indicator Name
Program attendance - Research
1
52,528
2
48,333
3
51,713
4
58,377
5
59,979
6
59,643
7
70,038
8
67,220
9
101,533
10
109,228
NYPL
Agency: NYPL • Indicator Name: Program sessions - Branches • 1: 26,429
Agency
NYPL
Indicator Name
Program sessions - Branches
1
26,429
2
23,935
3
25,818
4
25,008
5
25,922
6
30,968
7
38,613
8
42,024
9
43,270
10
53,157
NYPL
Agency: NYPL • Indicator Name: Program sessions - Research • 1: 2,335
Agency
NYPL
Indicator Name
Program sessions - Research
1
2,335
2
2,451
3
1,971
4
2,477
5
2,208
6
1,605
7
1,187
8
1,041
9
1,639
10
1,983
NYPL
Agency: NYPL • Indicator Name: Reference queries - Branches (000) • 1: 6,406
Agency
NYPL
Indicator Name
Reference queries - Branches (000)
1
6,406
2
6,359
3
6,825
4
6,923
5
7,651
6
7,794
7
8,058
8
7,503
9
7,909
10
8,844
NYPL
Agency: NYPL • Indicator Name: Reference queries - Research (000) • 1: 609
Agency
NYPL
Indicator Name
Reference queries - Research (000)
1
609
2
613
3
651
4
621
5
616
6
564
7
453
8
402
9
375
10
348
NYPL
Agency: NYPL • Indicator Name: Total library attendance - Branches (000) • 1: 12,027
Agency
NYPL
Indicator Name
Total library attendance - Branches (000)
1
12,027
2
11,688
3
11,424
4
11,969
5
13,190
6
14,224
7
15,608
8
15,248
9
15,063
10
14,836
NYPL
Agency: NYPL • Indicator Name: Total library attendance - Research (000) • 1: 1,774
Agency
NYPL
Indicator Name
Total library attendance - Research (000)
1
1,774
2
1,680
3
1,947
4
1,933
5
1,805
6
2,010
7
2,381
8
2,363
9
2,475
10
3,375
OATH
Agency: OATH • Indicator Name: Average adjournment time at OATH (business days) • 1: 24
Agency
OATH
Indicator Name
Average adjournment time at OATH (business days)
1
24
2
23
3
22.2
4
16.6
5
15.1
6
13.4
7
13.3
8
15.3
9
14.6
10
14.8
OATH
Agency: OATH • Indicator Name: Average time for OATH to issue decisions after records closed (business days) • 1: 23.5
Agency
OATH
Indicator Name
Average time for OATH to issue decisions after records closed (business days)
1
23.5
2
30.2
3
42.4
4
36
5
23.2
6
12.1
7
12
8
10.2
9
12.8
10
13.4
OATH
Agency: OATH • Indicator Name: Average time from ECB hearing assignment to decision (days) • 5: 90
Agency
OATH
Indicator Name
Average time from ECB hearing assignment to decision (days)
5
90
6
96
7
89
8
72
9
20
10
8
OATH
Agency: OATH • Indicator Name: Cases filed at OATH (total) • 1: 1,640
Agency
OATH
Indicator Name
Cases filed at OATH (total)
1
1,640
2
2,189
3
2,168
4
2,007
5
2,328
6
2,775
7
3,472
8
2,921
9
2,611
10
2,027
OATH
Agency: OATH • Indicator Name: Dismissed • 5: 64,687
Agency
OATH
Indicator Name
Dismissed
5
64,687
6
66,975
7
72,075
8
86,632
9
69,009
10
71,357
OATH
Agency: OATH • Indicator Name: ECB decisions rendered (total) • 5: 166,344
Agency
OATH
Indicator Name
ECB decisions rendered (total)
5
166,344
6
177,173
7
187,475
8
204,192
9
178,872
10
172,409
OATH
Agency: OATH • Indicator Name: ECB hearings conducted • 5: 156,330
Agency
OATH
Indicator Name
ECB hearings conducted
5
156,330
6
225,505
7
241,521
8
306,689
9
252,371
10
255,718
OATH
Agency: OATH • Indicator Name: In violation • 5: 99,440
Agency
OATH
Indicator Name
In violation
5
99,440
6
108,670
7
114,287
8
116,458
9
108,470
10
99,198
OATH
Agency: OATH • Indicator Name: Notices of Violation (NOV) received by ECB • 5: 722,670
Agency
OATH
Indicator Name
Notices of Violation (NOV) received by ECB
5
722,670
6
678,245
7
704,680
8
694,273
9
562,418
10
563,477
OATH
Agency: OATH • Indicator Name: OATH cases with decisions issued within 45 business days (%) • 1: 66%
Agency
OATH
Indicator Name
OATH cases with decisions issued within 45 business days (%)
1
66%
2
60%
3
64%
4
75%
5
83%
6
92%
7
90%
8
95%
9
96%
10
98%
OATH
Agency: OATH • Indicator Name: OATH facts and conclusions adopted by agencies (%) • 1: 99%
Agency
OATH
Indicator Name
OATH facts and conclusions adopted by agencies (%)
1
99%
2
100%
3
99%
4
100%
5
98%
6
100%
7
98%
8
99%
9
99%
10
98%
OATH
Agency: OATH • Indicator Name: OATH settlement rate (%) • 1: 54%
Agency
OATH
Indicator Name
OATH settlement rate (%)
1
54%
2
56%
3
57%
4
56%
5
52%
6
54%
7
53%
8
50%
9
51%
10
59%
OATH
Agency: OATH • Indicator Name: Stipulated • 5: 2,217
Agency
OATH
Indicator Name
Stipulated
5
2,217
6
1,528
7
1,113
8
1,102
9
1,393
10
1,854
OCME
Agency: OCME • Indicator Name: DNA matches with profiles in database • 2: 470
Agency
OCME
Indicator Name
DNA matches with profiles in database
2
470
3
352
4
551
5
621
6
1,453
7
1,264
8
1,264
9
1,629
10
1,791
OCME
Agency: OCME • Indicator Name: Median days to complete analysis of a DNA case • 3: 44
Agency
OCME
Indicator Name
Median days to complete analysis of a DNA case
3
44
4
38
5
57
6
49
7
89.8
8
76
9
83
10
88
OCME
Agency: OCME • Indicator Name: Median time for MLI scene arrivals (hours) • 2: 3.8
Agency
OCME
Indicator Name
Median time for MLI scene arrivals (hours)
2
3.8
3
2.7
4
9
5
1.9
6
1.5
7
1.6
8
1.6
9
1.7
10
1.8
OCME
Agency: OCME • 3: 61 • 4: 64
Agency
OCME
Indicator Name
Median time to complete DNA homicide cases, from evidence submission to report (days)
3
61
4
64
5
68
6
65
7
97
8
112
9
114
10
111
OCME
Agency: OCME • 3: 52 • 6: 36
Agency
OCME
Indicator Name
Median time to complete DNA property crime cases, from evidence submission to report (days)
3
52
6
36
7
70.5
8
58
9
65
10
68
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