Policy and Procedure Recommendations (PPR) Portal

The New York City Department of Investigation’s Policy and Procedure Recommendations (PPR) Portal provides the public with a greater understanding of the recommendations DOI issues to City agencies and entities. PPRs are formal written recommendations to City agencies that correct policy, procedural and operational vulnerabilities identified through DOI investigations. These PPRs are part of DOI’s distinct approach to attacking corruption: through prevention, education, arrests, public reports, and reforms that tighten internal controls and prevent fraud and corruption from re-occurring. PPRs help improve the efficiency and effectiveness of City government, defend the City from fraudulent activity, and protect City workers and the public from conditions that could affect health and safety. This dataset pulls the most recent information from DOIs PPR portal, available on their website.

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OMB
Agency: OMB • Date Issued: 2015-09-18T00:00:00.000 • Acceptance Status: Accepted
Agency
OMB
Date Issued
2015-09-18T00:00:00.000
Recommendation
Provide OMB employees with periodic training on information security risks and data loss prevention.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-08-23T00:00:00.000
DCAS
Agency: DCAS • Date Issued: 2015-10-01T00:00:00.000 • Acceptance Status: Accepted
Agency
DCAS
Date Issued
2015-10-01T00:00:00.000
Recommendation
Additional oversight is needed to prevent the possibility of vehicles being rented by former employees who are inactive and no longer on the City payroll.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-01-12T00:00:00.000
DCAS
Agency: DCAS • Date Issued: 2015-10-01T00:00:00.000 • Acceptance Status: Accepted
Agency
DCAS
Date Issued
2015-10-01T00:00:00.000
Recommendation
In anticipation of its upcoming rental car contract solicitation, consideration should be given to requiring the selected vendor to put a reliable system in place that will prevent luxury vehicles from being used by authorized drivers participating in the citywide rental car program.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-01-12T00:00:00.000
NYPD
Agency: NYPD • Date Issued: 2015-10-01T00:00:00.000 • Acceptance Status: Accepted
Agency
NYPD
Date Issued
2015-10-01T00:00:00.000
Recommendation
The NYPD Patrol Guide should include definitional language that provides officers and the public with greater clarity regarding what is meant by “force,” “excessive force,” and “deadly physical force.”
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-03-31T00:00:00.000
NYPD
Agency: NYPD • Date Issued: 2015-10-01T00:00:00.000 • Acceptance Status: Accepted
Agency
NYPD
Date Issued
2015-10-01T00:00:00.000
Recommendation
NYPD should update Patrol Guide §203-11 governing use of force and require officers to de-escalate all encounters where appropriate.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-03-31T00:00:00.000
NYPD
Agency: NYPD • Date Issued: 2015-10-01T00:00:00.000 • Recommendation: NYPD should create a separate, uniform use-of-force reporting form.
Agency
NYPD
Date Issued
2015-10-01T00:00:00.000
Recommendation
NYPD should create a separate, uniform use-of-force reporting form.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-03-31T00:00:00.000
NYPD
Agency: NYPD • Date Issued: 2015-10-01T00:00:00.000 • Acceptance Status: Rejected
Agency
NYPD
Date Issued
2015-10-01T00:00:00.000
Recommendation
With respect to the newly created form, NYPD should require all officers—whether the subject of a force investigation or a witness to a use of force—to document and report all force incidents. When completing this document, officers should use descriptive language to articulate the events leading up to the use of force in encounters with the public, the reason why the force was used, and the level and type of force used.
Acceptance Status
Rejected
Implementation Status
No
NYPD
Agency: NYPD • Date Issued: 2015-10-01T00:00:00.000 • Acceptance Status: Accepted
Agency
NYPD
Date Issued
2015-10-01T00:00:00.000
Recommendation
NYPD should create a database to track comprehensive Department-wide information on use of force, including data compiled from the use-of-force forms.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-03-31T00:00:00.000
NYPD
Agency: NYPD • Date Issued: 2015-10-01T00:00:00.000 • Acceptance Status: Accepted
Agency
NYPD
Date Issued
2015-10-01T00:00:00.000
Recommendation
NYPD should compile data and publish, on an annual basis, a report addressing Department-wide metrics on use of force, including but not limited to information from the new use-of-force reporting form. This report would track and collect various components related to the issue of use of force, including those addressed in this Report, such as officer tenure, assignments, age, type of force used, pertinent information regarding members of the public subjected to force, as well as officer injuries, disciplinary trends and outcomes, and other data deemed necessary for a comprehensive understanding of the issue.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-03-30T00:00:00.000
NYPD
Agency: NYPD • Date Issued: 2015-10-01T00:00:00.000 • Acceptance Status: Accepted
Agency
NYPD
Date Issued
2015-10-01T00:00:00.000
Recommendation
NYPD training should place a stronger and more thorough emphasis on de-escalation tactics, by adding specific Police Academy and in-service courses on de-escalation that incorporate both classroom and scenario-based training.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2020-04-09T00:00:00.000
NYPD
Agency: NYPD • Date Issued: 2015-10-01T00:00:00.000 • Acceptance Status: Accepted
Agency
NYPD
Date Issued
2015-10-01T00:00:00.000
Recommendation
NYPD should incorporate a formal evaluation system for all scenario-based trainings concerning the use of force.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2020-04-09T00:00:00.000
NYPD
Agency: NYPD • Date Issued: 2015-10-01T00:00:00.000 • Acceptance Status: Accepted
Agency
NYPD
Date Issued
2015-10-01T00:00:00.000
Recommendation
NYPD should increase funding and personnel at the Police Academy with respect to training for both recruits and in-service officers.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-03-31T00:00:00.000
NYPD
Agency: NYPD • Date Issued: 2015-10-01T00:00:00.000 • Acceptance Status: Accepted
Agency
NYPD
Date Issued
2015-10-01T00:00:00.000
Recommendation
NYPD should implement training to instruct officers to intervene in situations where other officers escalate encounters, use excessive force, and/or commit other misconduct.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-03-31T00:00:00.000
NYPD
Agency: NYPD • Date Issued: 2015-10-01T00:00:00.000 • Acceptance Status: Accepted
Agency
NYPD
Date Issued
2015-10-01T00:00:00.000
Recommendation
NYPD should review use-of-force trends to identify which categories of officers (e.g., by years of service and/or duty assignments) are most in need of de-escalation and use-of-force in-service training, and then implement such instruction.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2022-03-31T00:00:00.000
NYPD
Agency: NYPD • Date Issued: 2015-10-01T00:00:00.000 • Acceptance Status: Accepted
Agency
NYPD
Date Issued
2015-10-01T00:00:00.000
Recommendation
In disciplinary cases where there are multiple disciplinary counts, each count should have an accompanying distinct penalty, as opposed to an aggregated penalty for all counts.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2021-04-01T00:00:00.000
NYPD
Agency: NYPD • Date Issued: 2015-10-01T00:00:00.000 • Acceptance Status: Accepted
Agency
NYPD
Date Issued
2015-10-01T00:00:00.000
Recommendation
NYPD should collect, review, and compare data regarding disciplinary penalties imposed in use-of-force cases and report on the effects of disciplinary penalties on the frequency of incidents of excessive force. NYPD should publish data in the previously mentioned annual report (Recommendation #6) on the number and percentage of cases in which the Police Commissioner reduces or declines discipline.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2023-03-31T00:00:00.000
NYPD
Agency: NYPD • Date Issued: 2015-10-01T00:00:00.000 • Acceptance Status: Accepted
Agency
NYPD
Date Issued
2015-10-01T00:00:00.000
Recommendation
NYPD should set forth, in writing, in its disciplinary paperwork, the extent to which an officer’s placement on force monitoring has or has not impacted the penalty imposed.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-04-01T00:00:00.000
NYPD
Agency: NYPD • Date Issued: 2015-10-01T00:00:00.000 • Acceptance Status: Accepted
Agency
NYPD
Date Issued
2015-10-01T00:00:00.000
Recommendation
NYPD should share a subject officer’s force monitoring history with CCRB’s Administrative Prosecution Unit (APU) since this information is a critical element that must be taken into consideration when CCRB recommends penalties.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2023-03-31T00:00:00.000
DPR
Agency: DPR • Date Issued: 2015-10-05T00:00:00.000 • Acceptance Status: Accepted
Agency
DPR
Date Issued
2015-10-05T00:00:00.000
Recommendation
Display signage in English and Spanish at the permit office informing members of sports leagues that they are prohibited from offering gifts or any items of value to DPR employees.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-05-26T00:00:00.000
DPR
Agency: DPR • Date Issued: 2015-10-05T00:00:00.000 • Acceptance Status: Accepted
Agency
DPR
Date Issued
2015-10-05T00:00:00.000
Recommendation
In English and Spanish, include information under the ?Guidelines for Use of Field and Court Space? section for online permit applications that members of sports leagues are prohibited from offering gifts or any items of value to DPR employees.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-05-26T00:00:00.000
EDC
Agency: EDC • Date Issued: 2015-10-14T00:00:00.000 • Acceptance Status: Accepted
Agency
EDC
Date Issued
2015-10-14T00:00:00.000
Recommendation
Require candidates for promotion to either submit an updated resume and/or sign an application/documentation stating that they are eligible for such promotion.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-12-09T00:00:00.000
EDC
Agency: EDC • Date Issued: 2015-10-14T00:00:00.000 • Acceptance Status: Accepted
Agency
EDC
Date Issued
2015-10-14T00:00:00.000
Recommendation
Compile a list of the existing EDC employees that have not undergone a background check from DOI, Sterling, or any other third-party investigative vendor to determine whether they should be subject to a background check either at this time or in the event of future promotions.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-12-09T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2015-10-14T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2015-10-14T00:00:00.000
Recommendation
Add two more inspection teams to provide some amount of "float," redundancy, and the ability to have better control over scheduling inspections.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-02-13T00:00:00.000
ACS
Agency: ACS • Date Issued: 2015-10-14T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2015-10-14T00:00:00.000
Recommendation
DYFJ must remind its staff of their duty to report inappropriate behavior by other juvenile counselors. To that end, DYFJ should, within 30 days of receipt of this referral, schedule corruption prevention lectures with DOI at both the Crossroads and Horizons juvenile detention facilities.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-03-24T00:00:00.000
ACS
Agency: ACS • Date Issued: 2015-10-14T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2015-10-14T00:00:00.000
Recommendation
DYFJ must enforce its policiies of searching employees and ensuring no contraband as defined by DYFJ policy is brought into the facilities.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-05-01T00:00:00.000
ACS
Agency: ACS • Date Issued: 2015-10-14T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2015-10-14T00:00:00.000
Recommendation
DYFJ must remind staff of the agency's policy regarding possession of personal cell phones and must ensure that no personal cellphones are in an employee's possession in the facility.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-06-03T00:00:00.000
ACS
Agency: ACS • Date Issued: 2015-10-14T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2015-10-14T00:00:00.000
Recommendation
DYFJ must remind staff of the agency's policy regarding outside contact with juveniles and/or their family members and friends.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-05-04T00:00:00.000
ACS
Agency: ACS • Date Issued: 2015-10-14T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2015-10-14T00:00:00.000
Recommendation
DYFJ must ensure that all contraband is properly vouchered and stored in one secure location.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-08-22T00:00:00.000
ACS
Agency: ACS • Date Issued: 2015-10-14T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2015-10-14T00:00:00.000
Recommendation
DYFJ should review its logbook protocols and include columns in the control room contraband logbook to show when an item is removed from the safe, the date it is removed, the name of the person removing the item and the reason why the item was removed.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-02-16T00:00:00.000
ACS
Agency: ACS • Date Issued: 2015-10-14T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2015-10-14T00:00:00.000
Recommendation
DYFJ must create a policy regarding how contraband items are purged from the control room safe and how the contraband is to be destroyed.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-08-22T00:00:00.000
ACS
Agency: ACS • Date Issued: 2015-10-16T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
ACS
Date Issued
2015-10-16T00:00:00.000
Recommendation
DOI recommends that ACS remind its staff of the following applicable City Charter sections: City Charter § 2604(b)(3): "No public servant shall use or attempt to use his or her position as a public servant to obtain any financial gain, contract, license, privilege or other private or Personal advantage, direct or indirect, for the public servant or any person or firm associated with the public servant.". City Charter § 2601(5): "Associated" - "A person or firm "associated" with a public servant includes a spouse, domestic partner, child, parent or sibling; a person with whom the public servant has a business or other financial relationship; and each firm in which the public servant has a potential interest." City Charter § 2603(b)(2): "No public servant shall engage in any business, transaction or private employment, or have any financial or other private interest, direct or indirect, which is in conflict with the proper discharge of his or her official duties."
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2015-11-16T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
NYCHA
Agency: NYCHA • Date Issued: 2015-10-29T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2015-10-29T00:00:00.000
Recommendation
NYCHA should assess whether its voluntary Resident Employment Program is creating significant employment opportunities for residents beyond existing Section 3 obligations, and evaluate whether the program should be continued or eliminated.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-05-16T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2015-10-29T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2015-10-29T00:00:00.000
Recommendation
If the REP program is maintained, NYCHA should assign oversight of REP functions to a specified NYCHA department, and restructure the program to simplify compliance by contractors and monitoring and enforcement by NYCHA staff.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-05-16T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2015-10-29T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2015-10-29T00:00:00.000
Recommendation
Confirm that all contractor hires reported under Section 3 are in fact NYCHA residents, recipients of federal housing assistance, or other low-or very low-income individuals as permitted under the statute.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-05-16T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2015-10-29T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2015-10-29T00:00:00.000
Recommendation
Improve oversight of contractors' Section 3 reporting and establish standards for acceptable documentation.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-05-16T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2015-10-29T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2015-10-29T00:00:00.000
Recommendation
NYCHA must improve monitoring and enforcement of its contractors’ Section 3 performance, including through a clear agency-wide policy that specifies the responsible NYCHA departments and sets forth appropriate standards and procedures.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-05-16T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2015-10-29T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2015-10-29T00:00:00.000
Recommendation
Clarify the respective roles and responsibilities of the Procurement Department, REES, and CPD in monitoring and enforcing Section 3 compliance by NYCHA contractors.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-05-16T00:00:00.000
ACS
Agency: ACS • Date Issued: 2015-11-06T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2015-11-06T00:00:00.000
Recommendation
Within the next 30 days, ACS should audit the October 9, 2012, April 18, 2013, and November 22, 2013 CPS investigations regarding the instant case and provide the results of these three audits to DOI.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2013-11-12T00:00:00.000
ACS
Agency: ACS • Date Issued: 2015-11-06T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2015-11-06T00:00:00.000
Recommendation
Within the next 60 days, ACS should coordinate with the DA's offices and the NYPD to schedule trainings for ACS, DA, and NYPD staff on IRT procedure.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-11-06T00:00:00.000
ACS
Agency: ACS • Date Issued: 2015-11-06T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
ACS
Date Issued
2015-11-06T00:00:00.000
Recommendation
Within the next 60 days, ACS should develop a training protocol specifically focused on the provision of Court-ordered Supervision services, including a focus on required face-to-face and collateral contacts, case conferences, risk assessments, case management responsibilities, supervisory and managerial oversight, and case closure decision-making, if no such training currently exists. If such training exists, ACS should review the current training curriculum and revise the curriculum as needed to ensure that it is comprehensive and supports current policies and case practice guidelines.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2015-11-23T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
ACS
Agency: ACS • Date Issued: 2015-11-06T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
ACS
Date Issued
2015-11-06T00:00:00.000
Recommendation
Within the next six months, all new and current FSU staff providing Court-ordered Supervision should be trained or retrained using the newly developed or existing training curriculum. In addition, FSU staff should be required to attend annual refresher training.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2015-12-30T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
ACS
Agency: ACS • Date Issued: 2015-11-06T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
ACS
Date Issued
2015-11-06T00:00:00.000
Recommendation
Within the next 90 days and routinely thereafter, ACS should audit a statistically significant sample of FSU Court-ordered Supervision cases to evaluate the quality of FSU Court-ordered Supervision practice. The findings should be used to continuously revise policy, practice guidelines, and training as needed, as well as to identify and address individual performance issues.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2015-12-30T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
ACS
Agency: ACS • Date Issued: 2015-11-06T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
ACS
Date Issued
2015-11-06T00:00:00.000
Recommendation
Within the next 30 days, ACS should develop and implement a policy requiring its contract agencies to notify CPS caseworkers, including FSU caseworkers, of foster care and preventive services FTCs regarding families on these ACS caseworkers' caseloads, and develop and implement a policy requiring CPS/FSU caseworkers to participate in these FTCs.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2017-02-17T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
ACS
Agency: ACS • Date Issued: 2015-11-06T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
ACS
Date Issued
2015-11-06T00:00:00.000
Recommendation
Within the next 60 days ACS should develop and thereafter implement revised trial and final discharge FTC policies and oversight mechanisms, requiring an ACS facilitator to lead all final discharge conferences and giving ACS the authority and obligation to unilaterally overrule unsafe and ill-advised final discharge decisions.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2017-02-17T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
ACS
Agency: ACS • Date Issued: 2015-11-06T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2015-11-06T00:00:00.000
Recommendation
Within the next 90 days and routinely thereafter, ACS should audit a statistically significant sample of cases in which two or more SCR reports involving the same family are forwarded to ACS within a 12 month period and two or more of those reports are unfounded. The purpose of these audits is to evaluate adherence to ACS policies and case practice standards in cases involving multiple unfounded reports within a short time period and to continuously revise policy, practice guidelines, and training as needed based on the findings from these audits, as well as to identify and address individual performance issues.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-12-30T00:00:00.000
ACS
Agency: ACS • Date Issued: 2015-11-06T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2015-11-06T00:00:00.000
Recommendation
Within the next six months, ACS should ensure all of its CPS staff is properly trained in the IRT protocol.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-11-06T00:00:00.000
ACS
Agency: ACS • Date Issued: 2015-11-06T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2015-11-06T00:00:00.000
Recommendation
Within the next 60 days and routinely thereafter, ACS should review all cases being handled by FCLS in which grounds for filing a 1039-b motion exist, in order to ensure that FCLS attorneys are assessing every case at intake and at least every three months after intake to determine whether there is a legal basis for making the motion, per ACS policy.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-12-30T00:00:00.000
ACS
Agency: ACS • Date Issued: 2015-11-06T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
ACS
Date Issued
2015-11-06T00:00:00.000
Recommendation
ACS should audit the instant case to review ACS provider staff's failure to comply with ACS policies, quality assurance standards, and case practice guidelines, as well as contractual obligations, and implement corrective actions as necessary.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2016-05-11T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
ACS
Agency: ACS • Date Issued: 2015-11-06T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2015-11-06T00:00:00.000
Recommendation
ACS should audit a statistically significant sample of ACS provider agency's cases to determine whether the agency is in violation of its contractual obligations and should either be placed in corrective action status or under a monitorship, or have its foster care contract terminated.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-02-29T00:00:00.000
ACS
Agency: ACS • Date Issued: 2015-11-06T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2015-11-06T00:00:00.000
Recommendation
Within the next 30 days, ACS should implement a new or revised CPS case assignment policy requiring new investigations involving families who are receiving Court-ordered Supervision to be assigned to CPS investigators who do not also carry Court-ordered Supervision cases.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-01-17T00:00:00.000