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Policy and Procedure Recommendations (PPR) Portal

The New York City Department of Investigation’s Policy and Procedure Recommendations (PPR) Portal provides the public with a greater understanding of the recommendations DOI issues to City agencies and entities. PPRs are formal written recommendations to City agencies that correct policy, procedural and operational vulnerabilities identified through DOI investigations. These PPRs are part of DOI’s distinct approach to attacking corruption: through prevention, education, arrests, public reports, and reforms that tighten internal controls and prevent fraud and corruption from re-occurring. PPRs help improve the efficiency and effectiveness of City government, defend the City from fraudulent activity, and protect City workers and the public from conditions that could affect health and safety. This dataset pulls the most recent information from DOIs PPR portal, available on their website.

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Showing 50 real records
HRA
Agency: HRA • Date Issued: 2015-12-01T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
HRA
Date Issued
2015-12-01T00:00:00.000
Recommendation
HRA should produce a monthly report to DOI of cases that share the same mailing address and have benefits issued by the same HRA employee.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2016-01-01T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
HRA
Agency: HRA • Date Issued: 2015-12-01T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
HRA
Date Issued
2015-12-01T00:00:00.000
Recommendation
HRA should continue to produce a monthly report to DOI of EBT card transactions occurring outside of New York City.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2016-01-01T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
HRA
Agency: HRA • Date Issued: 2015-12-01T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
HRA
Date Issued
2015-12-01T00:00:00.000
Recommendation
HRA should produce a monthly report to DOI of public assistance clients who are also registered as landlords in other public assistance cases.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2016-01-01T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
HRA
Agency: HRA • Date Issued: 2015-12-01T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
HRA
Date Issued
2015-12-01T00:00:00.000
Recommendation
HRA should produce a monthly report to DOI of ongoing SNAP benefits issued without the required supporting documentation.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2016-01-01T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
HRA
Agency: HRA • Date Issued: 2015-12-01T00:00:00.000 • Acceptance Status: Accepted
Agency
HRA
Date Issued
2015-12-01T00:00:00.000
Recommendation
HRA should continue to regularly audit the activity of employees whose status has changed in the agency and provide DOI with monthly reports about its findings.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-01-01T00:00:00.000
HRA
Agency: HRA • Date Issued: 2015-12-01T00:00:00.000 • Acceptance Status: Accepted
Agency
HRA
Date Issued
2015-12-01T00:00:00.000
Recommendation
HRA should enable POS to detect whether requisite documents for a public assistance case, such as SNAP applications and supporting documents, have been obtained before a case can proceed.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-01-01T00:00:00.000
HRA
Agency: HRA • Date Issued: 2015-12-01T00:00:00.000 • Acceptance Status: Accepted
Agency
HRA
Date Issued
2015-12-01T00:00:00.000
Recommendation
HRA should enable POS to prevent issuances on closed public assistance cases without explicit supervisory approval.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-01-01T00:00:00.000
HRA
Agency: HRA • Date Issued: 2015-12-01T00:00:00.000 • Acceptance Status: Accepted
Agency
HRA
Date Issued
2015-12-01T00:00:00.000
Recommendation
HRA should enable POS to automatically generate a confirmation letter to a public assistance client whenever a rental assistance payment is made to a registered landlord on his or her behalf, and HRA should periodically confirm the landlord’s identity.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-01-01T00:00:00.000
HRA
Agency: HRA • Date Issued: 2015-12-01T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
HRA
Date Issued
2015-12-01T00:00:00.000
Recommendation
HRA should implement POS functionality to compare the names of registered landlords to names of other public assistance clients and HRA employees, and flag matches.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2016-01-01T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
HRA
Agency: HRA • Date Issued: 2015-12-01T00:00:00.000 • Acceptance Status: Accepted
Agency
HRA
Date Issued
2015-12-01T00:00:00.000
Recommendation
Within the next three months, HRA should deploy HRA’s Office of Program Accountability (OPA) staff to partner with DOI using data analytics to identify potential fraud for further investigation.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-01-01T00:00:00.000
HRA
Agency: HRA • Date Issued: 2015-12-01T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
HRA
Date Issued
2015-12-01T00:00:00.000
Recommendation
Within the next three months, HRA should design and implement a secured, electronic reporting method of internal fraud reports to DOI on a regular basis.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2016-01-01T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
HRA
Agency: HRA • Date Issued: 2015-12-01T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
HRA
Date Issued
2015-12-01T00:00:00.000
Recommendation
HRA should continue to partner with DOI to identify critical eligibility and benefit calculation processes in POS to automate and then implement these automations.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2016-01-01T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
HRA
Agency: HRA • Date Issued: 2015-12-01T00:00:00.000 • Acceptance Status: Accepted
Agency
HRA
Date Issued
2015-12-01T00:00:00.000
Recommendation
HRA should continue to explore and implement methodologies of quality assurance for supervisory review of cases, including the Selective Case Review (SCR) methodology, which HRA has implemented for SNAP cases.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-01-01T00:00:00.000
HRA
Agency: HRA • Date Issued: 2015-12-01T00:00:00.000 • Acceptance Status: Accepted
Agency
HRA
Date Issued
2015-12-01T00:00:00.000
Recommendation
HRA should increase the frequency of its training for supervisors with emphasis on the need for supervisors to adequately review cases and the possible administrative and criminal consequences to supervisors for inadequate reviews.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-01-01T00:00:00.000
HRA
Agency: HRA • Date Issued: 2015-12-01T00:00:00.000 • Acceptance Status: Accepted
Agency
HRA
Date Issued
2015-12-01T00:00:00.000
Recommendation
HRA should request that the New York State Office of Temporary and Disability Assistance (OTDA) and the USDA design and implement a comprehensive EBT fraud identification training program for warehouse-type retail stores that accept EBT transactions.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-12-01T00:00:00.000
DOHMH
Agency: DOHMH • Date Issued: 2015-12-08T00:00:00.000 • Acceptance Status: Accepted
Agency
DOHMH
Date Issued
2015-12-08T00:00:00.000
Recommendation
DOHMH should clarify the Health Code to (i) require permittees to report to DOHMH immediately when an educational director is terminated, resigns, or otherwise separates from employment and (ii) specify when, for how long, and what type of teacher may cover for an educational director if the educational director is temporarily absent.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-01-14T00:00:00.000
DOHMH
Agency: DOHMH • Date Issued: 2015-12-08T00:00:00.000 • Acceptance Status: Accepted
Agency
DOHMH
Date Issued
2015-12-08T00:00:00.000
Recommendation
Public Health Sanitarians (PHSs) should be required to and trained to identify the educational director during all PHS inspections and instructed to issue appropriate violations if a qualified educational director is not present.  In addition, all DOHMH inspectors should be required to and trained to verify that the educational director is on staff at the day care and not merely present for an inspection.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-10-28T00:00:00.000
DOHMH
Agency: DOHMH • Date Issued: 2015-12-08T00:00:00.000 • Acceptance Status: Accepted
Agency
DOHMH
Date Issued
2015-12-08T00:00:00.000
Recommendation
DOHMH should run reports on a monthly basis that identify educational directors who are affiliated with multiple day cares simultaneously.  If the report suggests that a day care may be operating without an educational director in violation of the Health Code, then DOHMH should immediately send an inspector to that day care.  DOHMH should provide DOI with copies of the reports and indicate which day cares are flagged for inspection.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-01-14T00:00:00.000
DOHMH
Agency: DOHMH • Date Issued: 2015-12-08T00:00:00.000 • Acceptance Status: Accepted
Agency
DOHMH
Date Issued
2015-12-08T00:00:00.000
Recommendation
DOHMH should track on a quarterly basis all day cares that violate the educational director requirements and regularly provide the data to DOI.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-10-28T00:00:00.000
DOHMH
Agency: DOHMH • Date Issued: 2015-12-08T00:00:00.000 • Acceptance Status: Accepted
Agency
DOHMH
Date Issued
2015-12-08T00:00:00.000
Recommendation
DOHMH should work with DOI to create forms requiring signatures of the day care owner or the educational director holding them liable for (i) verifying the qualifications of employees and the legitimacy of employee submissions and (ii) making misrepresentations about their employment periods, references, and qualifications.  DOHMH should also perform outreach to remind day cares that Health Code § 47.19(b) requires the permittee to perform background checks of its educational directors, and that day cares should report to DOI any suspicions of fraud.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-10-28T00:00:00.000
DOHMH
Agency: DOHMH • Date Issued: 2015-12-08T00:00:00.000 • Acceptance Status: Accepted
Agency
DOHMH
Date Issued
2015-12-08T00:00:00.000
Recommendation
DOHMH should increase the penalty for not having a qualified educational director so that it is considered a Public Health Hazard. DOHMH should place day cares that are cited for lacking a qualified educational director twice in a twelve-month period on a watch list for increased inspections and shall provide that list and inspection results to DOI.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-01-14T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2015-12-08T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2015-12-08T00:00:00.000
Recommendation
NYCHA should determine whether NYPD arrest reports of non-residents on NYCHA premises, would be useful for security planning and development management.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-12-08T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2015-12-08T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2015-12-08T00:00:00.000
Recommendation
NYCHA must direct sufficient resources to the legal and investigative unit that handles these investigations, including by reinstating adequate staffing.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-12-08T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2015-12-08T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2015-12-08T00:00:00.000
Recommendation
NYCHA should immediately conduct a comprehensive review of its safety equipment and protocols to protect investigators who make unannounced home visits to search for known criminal offenders.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-12-08T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2015-12-08T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2015-12-08T00:00:00.000
Recommendation
NYCHA needs to prioritize public safety goals to focus its resources on the most dangerous offenders.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-12-08T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2015-12-08T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2015-12-08T00:00:00.000
Recommendation
There needs to be increased coordination between NYCHA and law enforcement agencies to strengthen enforcement of Permanent Exclusion.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-12-08T00:00:00.000
NYPD
Agency: NYPD • Date Issued: 2015-12-08T00:00:00.000 • Acceptance Status: Accepted
Agency
NYPD
Date Issued
2015-12-08T00:00:00.000
Recommendation
NYPD should encourage full compliance with the NYCHA Trespass Notice Program as a powerful tool to prevent the sale of narcotics at NYCHA developments by barring individuals arrested for narcotics trafficking from NYCHA premises.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-12-08T00:00:00.000
NYPD
Agency: NYPD • Date Issued: 2015-12-08T00:00:00.000 • Acceptance Status: Accepted
Agency
NYPD
Date Issued
2015-12-08T00:00:00.000
Recommendation
NYPD should evaluate whether to require Trespass Notices not only for arrests for felony sale of controlled substances, but in addition for specified violent and other serious crimes including murder, sex crimes, robbery, firearms offenses, and search warrants where contraband is recovered.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-12-08T00:00:00.000
NYPD
Agency: NYPD • Date Issued: 2015-12-08T00:00:00.000 • Acceptance Status: Accepted
Agency
NYPD
Date Issued
2015-12-08T00:00:00.000
Recommendation
NYPD must develop computerized systems to automatically flag and forward to NYCHA arrest reports concerning arrests of NYCHA residents on NYCHA grounds for specified violent and other serious crimes.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-12-08T00:00:00.000
NYPD
Agency: NYPD • Date Issued: 2015-12-08T00:00:00.000 • Acceptance Status: Accepted
Agency
NYPD
Date Issued
2015-12-08T00:00:00.000
Recommendation
NYPD should develop criteria and procedures to identify selected complaint reports that are of sufficient informational value to forward to NYCHA.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-12-08T00:00:00.000
DHS
Agency: DHS • Date Issued: 2015-12-11T00:00:00.000 • Acceptance Status: Accepted
Agency
DHS
Date Issued
2015-12-11T00:00:00.000
Recommendation
DHS should seek to recover the $ 43,750 security deposit when the nonprofit vendor's lease terminates or under other appropriate circumstances.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-01-12T00:00:00.000
DHS
Agency: DHS • Date Issued: 2015-12-11T00:00:00.000 • Acceptance Status: Accepted
Agency
DHS
Date Issued
2015-12-11T00:00:00.000
Recommendation
DHS's Fiscal Unit should compare a sample of Monthly Expense Reports to the nonprofit vendor's general ledger to ensure that amounts reimbursed by DHS are accurately recorded.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-08-01T00:00:00.000
Agency Reported Status
Implementation in progress
DHS
Agency: DHS • Date Issued: 2015-12-11T00:00:00.000 • Acceptance Status: Accepted
Agency
DHS
Date Issued
2015-12-11T00:00:00.000
Recommendation
DHS's Fiscal Unit should provide appropriate guidance and/or monitoring to ensure that the nonprofit vendor accurately records invoiced amounts in its general ledger.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-01-12T00:00:00.000
DHS
Agency: DHS • Date Issued: 2015-12-11T00:00:00.000 • Acceptance Status: Accepted
Agency
DHS
Date Issued
2015-12-11T00:00:00.000
Recommendation
DHS's Fiscal Unit should provide appropriate guidance and/or monitoring to ensure that the nonprofit vendor accurately records amounts reimbursed by DHS in its general ledger.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-01-12T00:00:00.000
DHS
Agency: DHS • Date Issued: 2015-12-11T00:00:00.000 • Acceptance Status: Accepted
Agency
DHS
Date Issued
2015-12-11T00:00:00.000
Recommendation
DHS should ensure that it records the $ 43,750 expense labeled as "rent" in the May 2010 Monthly Expense Report as a security deposit.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-01-12T00:00:00.000
DHS
Agency: DHS • Date Issued: 2015-12-11T00:00:00.000 • Acceptance Status: Rejected
Agency
DHS
Date Issued
2015-12-11T00:00:00.000
Recommendation
DHS should consider adding the line-item categories of "Security Deposit" and "Real Estate Taxes" to its Monthly Expenditure Reports in order to differentiate these expenses from "Rent."
Acceptance Status
Rejected
Implementation Status
No
DOB
Agency: DOB • Date Issued: 2015-12-16T00:00:00.000 • Acceptance Status: Accepted
Agency
DOB
Date Issued
2015-12-16T00:00:00.000
Recommendation
The Configurations of the Safe As currently configured, this safe has a singular access point: the door. As a result, to either withdraw or deposit moneys from or into this safe, the DOB employee must open the door to the safe thereby exposing its contents to public view. What is more, this process of opening the safe (and exposing its contents to public view) is completed numerous times throughout the business day, as persons continuously conduct business with the DOB and, as a result, DOB employees must continuously deposit moneys into this safe. This corruption vulnerability, while unavoidable when withdrawing moneys, can be avoided entirely when depositing moneys through the use of safe configured with a deposit slot. Effectively, this would limit the need to open the safe door only when withdrawing the contents of the safe to then be deposited into DOB’s bank. As a result, DOB should consider replacing the safe with one configured with a deposit slot.
Acceptance Status
Accepted
Implementation Status
Yes
Agency Reported Status
Alternate measures implemented
DOB
Agency: DOB • Date Issued: 2015-12-16T00:00:00.000 • Acceptance Status: Accepted
Agency
DOB
Date Issued
2015-12-16T00:00:00.000
Recommendation
Lack of Surveillance There are no surveillance cameras directed towards the safe. Needless to say, the placement of surveillance cameras to monitor things of value plays a vital role in not only deterring misconduct but, when such misconduct does occur, in identifying those engaging in such misconduct. As a result, DOB should consider placing surveillance cameras directed towards the safe.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-06-30T00:00:00.000
DOB
Agency: DOB • Date Issued: 2015-12-16T00:00:00.000 • Acceptance Status: Accepted
Agency
DOB
Date Issued
2015-12-16T00:00:00.000
Recommendation
Procedures for Depositing Moneys Under current practice, DOB assigns the service manager with the responsibility to withdraw the moneys held in the DOB safe for deposit to its bank account. Significantly, the service manager travels solo when transporting these funds. This is a corruption vulnerability DOB should consider remedying through the use of more professional cash transportation services and/or an armed escort provided by the New York City Department of Citywide Administrative Services.
Acceptance Status
Accepted
Implementation Status
Yes
Agency Reported Status
Alternate measures implemented
SCA
Agency: SCA • Date Issued: 2015-12-16T00:00:00.000 • Acceptance Status: Accepted
Agency
SCA
Date Issued
2015-12-16T00:00:00.000
Recommendation
All schools with Local Law 11 violations that are referred to the SCA from the DOE's Division of School Facilities should be examined by the SCA in three business days and that the SCA should coordinate with the Division of School Facilities regarding upcoming Local Law 11 inspections.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-12-17T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2015-12-30T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2015-12-30T00:00:00.000
Recommendation
When NYCHA's contractor-a towing company, has identified fraudulent NYCHA parking permits and the vehicle has been towed: The towing company should require a photocopy of the drivers license presented to retrieve the towed vehicle.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-02-13T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2015-12-30T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2015-12-30T00:00:00.000
Recommendation
When NYCHA's contractor-a towing company, has identified fraudulent NYCHA parking permits and the vehicle has been towed: The towing company should request the vehicle operator to relinquish the fraudulent permit.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-02-13T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2015-12-30T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2015-12-30T00:00:00.000
Recommendation
When NYCHA's contractor-a towing company, has identified fraudulent NYCHA parking permits and the vehicle has been towed: NYCHA's Accounting and Fiscal Services Department, Revenues and Receivable Unit should maintain a record of offenders.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-02-18T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2015-12-30T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2015-12-30T00:00:00.000
Recommendation
When NYCHA's contractor-a towing company, has identified fraudulent NYCHA parking permits and the vehicle has been towed: Whenever a vehicle is identified to have a fraudulent permit NYCHA's Revenue and Receivables Unit should make an immediate notification to the OIG.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-02-18T00:00:00.000
BP Staten Island
Agency: BP Staten Island • Date Issued: 2016-01-19T00:00:00.000 • Acceptance Status: Accepted
Agency
BP Staten Island
Date Issued
2016-01-19T00:00:00.000
Recommendation
DOI further recommends that SIBP consult with the Department of Records and information Services (DORIS) regarding its retention policy.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-01-01T00:00:00.000
BP Staten Island
Agency: BP Staten Island • Date Issued: 2016-01-19T00:00:00.000 • Acceptance Status: Accepted
Agency
BP Staten Island
Date Issued
2016-01-19T00:00:00.000
Recommendation
DOI recommends that SIBP determine whether its current retention policy as to emails, including the emails of former employees, complies with City and State requirements for the retention of records.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-01-01T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-01-20T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-01-20T00:00:00.000
Recommendation
ACS should install additional cameras in the lobby of Crossroads so that the entire space is viewable and there are no blind spots.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-04-13T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-01-20T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-01-20T00:00:00.000
Recommendation
ACS should re-train its staff on properly searching all staff and/or visitors entering the facility.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-05-31T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-01-20T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-01-20T00:00:00.000
Recommendation
ACS should re-train its staff on how to properly and accurately document information and evidence in incident reports, to prevent inconsistencies or errors in reports provided internally and to other agencies.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-02-01T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-01-26T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-01-26T00:00:00.000
Recommendation
Circulate to all ACS/DYFJ staff a memorandum reminding them that the agency's polciy regarding relationships between staff and clients is for the benefit of the client and/or their families and must be consistent with agency aims.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-02-09T00:00:00.000
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