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Policy and Procedure Recommendations (PPR) Portal

The New York City Department of Investigation’s Policy and Procedure Recommendations (PPR) Portal provides the public with a greater understanding of the recommendations DOI issues to City agencies and entities. PPRs are formal written recommendations to City agencies that correct policy, procedural and operational vulnerabilities identified through DOI investigations. These PPRs are part of DOI’s distinct approach to attacking corruption: through prevention, education, arrests, public reports, and reforms that tighten internal controls and prevent fraud and corruption from re-occurring. PPRs help improve the efficiency and effectiveness of City government, defend the City from fraudulent activity, and protect City workers and the public from conditions that could affect health and safety. This dataset pulls the most recent information from DOIs PPR portal, available on their website.

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Showing 50 real records
ACS
Agency: ACS • Date Issued: 2014-02-11T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
ACS
Date Issued
2014-02-11T00:00:00.000
Recommendation
ACS should remind its employees that they should keep ACS informed of their current address and notify ACS, in writing, of any change in residence within two weeks of such change.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2014-08-06T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
ACS
Agency: ACS • Date Issued: 2014-02-11T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2014-02-11T00:00:00.000
Recommendation
ACS should remind staff within the secure detention centers that, unless it is in the course of official business, they "shall not make or maintain contact with or in any way associate with a member of a resident's family, accept with the approval of the Executive Director."
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-10-27T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2014-02-13T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2014-02-13T00:00:00.000
Recommendation
NYCHA should remind the developments of their obligation to properly file work tickets.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-09-21T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2014-02-13T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2014-02-13T00:00:00.000
Recommendation
Plasters should assist the Helpers in gathering supplies or do another task in the interim, such as prepping the apartment for plastering work.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-09-21T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2014-02-13T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2014-02-13T00:00:00.000
Recommendation
NYCHA should conduct a cost/benefit analysis to determine whether it is prudent to hire compliance staff to conduct additional spot checks.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-09-21T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2014-02-13T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2014-02-13T00:00:00.000
Recommendation
Supervisor Plasterers should compare their assigned Plasterers' Kronos time history with Maximo on a weekly basis to ensure accuracy.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-09-21T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2014-02-13T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2014-02-13T00:00:00.000
Recommendation
Plasterers should wear identification cards that are visible so that NYCHA residents and staff can identify the Plasterers as Skilled Trades Staff.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-09-21T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2014-02-13T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2014-02-13T00:00:00.000
Recommendation
NYCHA should create a section on its work tickets where the residents can report the number of hours or the start and end times for the plastering work performed in their apartments.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-09-21T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2014-02-13T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2014-02-13T00:00:00.000
Recommendation
Supervisor Plasterers should conduct a minimum number of quality control inspections of their Plasterers' work on a weekly or monthly basis.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-09-21T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2014-02-13T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2014-02-13T00:00:00.000
Recommendation
NYCHA should create a formalized procedure for Plasters and Supervisor of Plasterers to standardize best practices for this skilled trade.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-09-21T00:00:00.000
DPR
Agency: DPR • Date Issued: 2014-02-13T00:00:00.000 • Acceptance Status: Accepted
Agency
DPR
Date Issued
2014-02-13T00:00:00.000
Recommendation
Transfer the Position of Workers? Compensation Liaison to General Counsel's Office or the Advocate?s Office.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-05-20T00:00:00.000
DPR
Agency: DPR • Date Issued: 2014-02-13T00:00:00.000 • Acceptance Status: Accepted
Agency
DPR
Date Issued
2014-02-13T00:00:00.000
Recommendation
Compel DPR Employees to Assist the Workers? Compensation Division of the Law Department.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-05-20T00:00:00.000
DPR
Agency: DPR • Date Issued: 2014-02-13T00:00:00.000 • Recommendation: Ensure Temporary Employees are Performing Appropriate and Supervised Work.
Agency
DPR
Date Issued
2014-02-13T00:00:00.000
Recommendation
Ensure Temporary Employees are Performing Appropriate and Supervised Work.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-05-20T00:00:00.000
LAW
Agency: LAW • Date Issued: 2014-02-13T00:00:00.000 • Acceptance Status: Accepted
Agency
LAW
Date Issued
2014-02-13T00:00:00.000
Recommendation
Institute a more reliable system for scheduling City employee witnesses for hearings.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-05-05T00:00:00.000
LAW
Agency: LAW • Date Issued: 2014-02-13T00:00:00.000 • Recommendation: Inform DOI of suspected fraud.
Agency
LAW
Date Issued
2014-02-13T00:00:00.000
Recommendation
Inform DOI of suspected fraud.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-05-05T00:00:00.000
LAW
Agency: LAW • Date Issued: 2014-02-13T00:00:00.000 • Recommendation: Develop standards for requiring Independent Medical Exams.
Agency
LAW
Date Issued
2014-02-13T00:00:00.000
Recommendation
Develop standards for requiring Independent Medical Exams.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-05-05T00:00:00.000
LAW
Agency: LAW • Date Issued: 2014-02-13T00:00:00.000 • Acceptance Status: Accepted
Agency
LAW
Date Issued
2014-02-13T00:00:00.000
Recommendation
Maintain a database of treating physicians, their findings, and how those findings compare to Independent Medical Exams.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-05-05T00:00:00.000
LAW
Agency: LAW • Date Issued: 2014-02-13T00:00:00.000 • Recommendation: Subject temporary employees to additional scrutiny.
Agency
LAW
Date Issued
2014-02-13T00:00:00.000
Recommendation
Subject temporary employees to additional scrutiny.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-05-05T00:00:00.000
FDNY
Agency: FDNY • Date Issued: 2014-02-19T00:00:00.000 • Acceptance Status: Accepted
Agency
FDNY
Date Issued
2014-02-19T00:00:00.000
Recommendation
Any buildings where the thermal array sensors are not functional should not be used for live fire drills until they are repaired and in full working order. This should be reflected in the Protocol or an additional Standard Operating Procedure (SOP)
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-06-01T00:00:00.000
FDNY
Agency: FDNY • Date Issued: 2014-02-19T00:00:00.000 • Acceptance Status: Accepted
Agency
FDNY
Date Issued
2014-02-19T00:00:00.000
Recommendation
Although tests were conducted in the past to determine the heat at which a fire burns with varying amounts of starter (wood and hay), DOl is recommending that additional tests be conducted within each of the buildings used for live fire drills at the Academy. DOl makes this recommendation so that FDNY can determine if the shape or layout of the particular building affects the temperature at which a fire will burn with the same amount of starter
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-06-01T00:00:00.000
FDNY
Agency: FDNY • Date Issued: 2014-02-19T00:00:00.000 • Acceptance Status: Accepted
Agency
FDNY
Date Issued
2014-02-19T00:00:00.000
Recommendation
When asked how long the building remains hot after a live fire drill, the answers received varied significantly. The same was the case when asked whether or not running a drill when the building is still hot affects the temperature of the fire. Based on this, DOl also recommends that testing be done when more than one drill is conducted in a day in the same building to see if the second fire is affected by the residual heat of the first
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-06-01T00:00:00.000
FDNY
Agency: FDNY • Date Issued: 2014-02-19T00:00:00.000 • Acceptance Status: Accepted
Agency
FDNY
Date Issued
2014-02-19T00:00:00.000
Recommendation
Once these tests are complete indicating how hot a fire burns with varying amounts of starter, a suggested range in temperature at each level should be reflected in an SOP. The instructor outside of the building with the handheld device reflecting the temperature in the building should be aware of this range to ensure the heat of the fire room remains within these limits
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-06-01T00:00:00.000
FDNY
Agency: FDNY • Date Issued: 2014-02-19T00:00:00.000 • Acceptance Status: Accepted
Agency
FDNY
Date Issued
2014-02-19T00:00:00.000
Recommendation
Data obtained from the thermal array sensors can be uploaded to a computer. This should be done on a regular basis and maintained as part of the training facility records
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-06-01T00:00:00.000
FDNY
Agency: FDNY • Date Issued: 2014-02-19T00:00:00.000 • Acceptance Status: Accepted
Agency
FDNY
Date Issued
2014-02-19T00:00:00.000
Recommendation
The Protocol should explicitly state that the number of instructors can be adjusted depending on the number of participants in the drill and specify the ratio of instructors to participants
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-06-01T00:00:00.000
FDNY
Agency: FDNY • Date Issued: 2014-02-19T00:00:00.000 • Acceptance Status: Accepted
Agency
FDNY
Date Issued
2014-02-19T00:00:00.000
Recommendation
Although several of the FDNY members responsible for the setup of this drill stated that the mannequin is generally placed in the same place, this is not reflected in the Protocol. As such, DOl recommends that FDNY set forth in the Protocol a minimum distance between the mannequin and the fire, allowing for variations between drills, but ensuring it is a safe distance from the fire. DOl also recommend that FDNY designate the appropriate door that should be used to enter the fire room and provide that it be as far from where the fire is set as practicable
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-06-01T00:00:00.000
FDNY
Agency: FDNY • Date Issued: 2014-02-19T00:00:00.000 • Acceptance Status: Accepted
Agency
FDNY
Date Issued
2014-02-19T00:00:00.000
Recommendation
An instructor should be assigned to schedule and maintain building usage records, which would allow FDNY to determine when a drill is conducted and how often each building is used per day/week/month and address all immediate building issues
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-06-01T00:00:00.000
FDNY
Agency: FDNY • Date Issued: 2014-02-19T00:00:00.000 • Acceptance Status: Accepted
Agency
FDNY
Date Issued
2014-02-19T00:00:00.000
Recommendation
To the extent not already included in the existing Protocol, the above recommendations should be reflected in a written SOP
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-06-01T00:00:00.000
FDNY
Agency: FDNY • Date Issued: 2014-02-19T00:00:00.000 • Acceptance Status: Accepted
Agency
FDNY
Date Issued
2014-02-19T00:00:00.000
Recommendation
A factor that may have contributed to Romero's burn is the fact that he was not wearing all of his PPE. As such, instructors should check to ensure that each of the participants is properly wearing all of required gear, including but not limited to an inspection to ensure that each firefighter is wearing suspenders
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-06-01T00:00:00.000
HRA
Agency: HRA • Date Issued: 2014-02-20T00:00:00.000 • Acceptance Status: Accepted
Agency
HRA
Date Issued
2014-02-20T00:00:00.000
Recommendation
HRA should consider updating its software to prevent rental assistance checks from being issued to anyone other than approved landlords.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-01-01T00:00:00.000
HRA
Agency: HRA • Date Issued: 2014-02-20T00:00:00.000 • Acceptance Status: Accepted
Agency
HRA
Date Issued
2014-02-20T00:00:00.000
Recommendation
HRA should consider updating its software to flag instances in which an attempt is made to create duplicate rental assistance checks for the same client.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-01-01T00:00:00.000
HRA
Agency: HRA • Date Issued: 2014-02-20T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
HRA
Date Issued
2014-02-20T00:00:00.000
Recommendation
HRA should change its procedures at the Rider Job Center in order to tighten supervision over the issuance of rental assistance checks by adding a close review of the payee names entered on the forms by workers.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2015-03-01T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
HRA
Agency: HRA • Date Issued: 2014-02-20T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
HRA
Date Issued
2014-02-20T00:00:00.000
Recommendation
HRA should consider decreasing the ratio of workers to supervisors at the Rider Job Center.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2015-03-01T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
HRA
Agency: HRA • Date Issued: 2014-02-20T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
HRA
Date Issued
2014-02-20T00:00:00.000
Recommendation
HRA should examine its procedures at other Job Centers to ensure that workers are not able to issue checks without close review by a supervisor.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2015-03-01T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
DOT
Agency: DOT • Date Issued: 2014-02-20T00:00:00.000 • Acceptance Status: Accepted
Agency
DOT
Date Issued
2014-02-20T00:00:00.000
Recommendation
Regarding all inspections done by DOT, photographs should be taken to document the Inspectors observations. These photographs should then be downloaded and stored in a central location at DOT. A standardized naming format should be established to ensure proper filing and consistency
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-08-28T00:00:00.000
DOT
Agency: DOT • Date Issued: 2014-02-20T00:00:00.000 • Acceptance Status: Accepted
Agency
DOT
Date Issued
2014-02-20T00:00:00.000
Recommendation
DOT should create a proper filing system for paper documents, including the original Inspection Reports, Work Orders submitted by Contractors, and State Inspection Reports. The current system of maintaining these files in an overhead compartment appeared unorganized and insufficient. DOT should consider scanning all documents into a digital file.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-08-28T00:00:00.000
DOT
Agency: DOT • Date Issued: 2014-02-20T00:00:00.000 • Acceptance Status: Accepted
Agency
DOT
Date Issued
2014-02-20T00:00:00.000
Recommendation
Due to the fact that the current contract structure seems to favor larger companies, DOT should explore options for different ways to structure future resurfacing and repaving contracts to provide smaller businesses an opportunity to obtain work
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-08-28T00:00:00.000
DOT
Agency: DOT • Date Issued: 2014-02-20T00:00:00.000 • Acceptance Status: Accepted
Agency
DOT
Date Issued
2014-02-20T00:00:00.000
Recommendation
DOI was informed by DOT that certain contracts require contractors to provide a vehicle to the Agency to perform inspections and oversight of the work being performed. While conducting the investigation, DOI observed an Iberia vehicle being used by a DOT Inspector to oversee work being performed by Denville on First Avenue. DOT should ensure that contractor vehicles are used appropriately.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-08-28T00:00:00.000
DOT
Agency: DOT • Date Issued: 2014-02-20T00:00:00.000 • Acceptance Status: Accepted
Agency
DOT
Date Issued
2014-02-20T00:00:00.000
Recommendation
DOT should require the contractor to submit a detailed report of the work performed at the site, including the number of coats applied for the specific days/hours worked. This report should include a penalty of perjury disclaimer and a supervisor’s signature.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-08-28T00:00:00.000
DOT
Agency: DOT • Date Issued: 2014-02-20T00:00:00.000 • Acceptance Status: Accepted
Agency
DOT
Date Issued
2014-02-20T00:00:00.000
Recommendation
During the investigation, DOI learned that there was no requirement for Inspectors, who were overseeing the bus and bike lane painting, to complete paperwork regarding their inspections. DOT should develop and implement the use of an Inspection Report that includes but is not limited to the following key information: Date of inspection, specific location, work order number, time of Inspector’s and Contractor’s arrival and departure, name of contractor on site, and number of coats installed during visit.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-08-28T00:00:00.000
DOT
Agency: DOT • Date Issued: 2014-02-20T00:00:00.000 • Acceptance Status: Accepted
Agency
DOT
Date Issued
2014-02-20T00:00:00.000
Recommendation
A procedure should be established which requires Supervisors to compare the Inspection Reports to completed work orders submitted by the contractor to further confirm the work was completed as per the required specifications.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-08-28T00:00:00.000
DOT
Agency: DOT • Date Issued: 2014-02-20T00:00:00.000 • Acceptance Status: Accepted
Agency
DOT
Date Issued
2014-02-20T00:00:00.000
Recommendation
Regarding the installation of thermoplastic, DOI learned during the investigation, that the Inspectors currently document their inspection findings on blank work order forms. Any inconsistencies or missing thermoplastic is noted on the work order and the Vendor is called back to make corrections. Once corrections are made, the work order is submitted for invoicing based on the Inspector’s findings. DOI recommends that this process be formalized to include the following items: a. An Inspection Report that includes, but is not limited to, the following key information: Number of linear feet installed, notable deficiencies in installation, such as thermoplastic appearing too thin, unacceptable over-pouring of material creating a pool of thermoplastic, missing sections of thermoplastic, and any other common defects. The report should also have fields and/or check boxes for samples taken, photos taken, a pass/fail grading system and sign off field with name and signatures of Inspector and Supervisor. b. Inspection Reports should then be compared to the submitted completed work order from the contractor. Discrepancies should be addressed formally and documented with the contractor. Re-inspections should be scheduled when necessary and should be performed by a supervisor.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-08-28T00:00:00.000
CCRB
Agency: CCRB • Date Issued: 2014-02-20T00:00:00.000 • Recommendation: Electronically track and record when and by whom CTS case files are viewed
Agency
CCRB
Date Issued
2014-02-20T00:00:00.000
Recommendation
Electronically track and record when and by whom CTS case files are viewed
Acceptance Status
Pending
Implementation Status
No
CCRB
Agency: CCRB • Date Issued: 2014-02-20T00:00:00.000 • Acceptance Status: Pending
Agency
CCRB
Date Issued
2014-02-20T00:00:00.000
Recommendation
Require CTS users to enter an electronic justification for viewing a case file prior to allowing access to the file
Acceptance Status
Pending
Implementation Status
No
HPD
Agency: HPD • Date Issued: 2014-02-21T00:00:00.000 • Acceptance Status: Accepted
Agency
HPD
Date Issued
2014-02-21T00:00:00.000
Recommendation
HPD should implement a policy granting HPD access to section 8 recipients’ tax transcript from the Internal Revenue Service.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2020-03-10T00:00:00.000
Agency Reported Status
Alternate measures implemented
HPD
Agency: HPD • Date Issued: 2014-02-21T00:00:00.000 • Acceptance Status: Accepted
Agency
HPD
Date Issued
2014-02-21T00:00:00.000
Recommendation
HPD should include language in the section 8 initial application and recertification package that, applicants MUST report timeshares as an asset, if any. Yes 2/23/2015
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-02-23T00:00:00.000
HPD
Agency: HPD • Date Issued: 2014-02-21T00:00:00.000 • Acceptance Status: Accepted
Agency
HPD
Date Issued
2014-02-21T00:00:00.000
Recommendation
HPD should include language in the section 8 initial application and recertification package that, applicants MUST report IRA distribution(s), if any.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-02-23T00:00:00.000
ACS
Agency: ACS • Date Issued: 2014-03-06T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2014-03-06T00:00:00.000
Recommendation
ACS should emphasize to its employees the serious and criminal nature of providing false information to a court and entering false information into ACS’s database, and the possible consequences of such actions.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-03-10T00:00:00.000
ACS
Agency: ACS • Date Issued: 2014-03-06T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2014-03-06T00:00:00.000
Recommendation
ACS should re-issue and re-train its employees about ACS’s policy regarding the use of DCP Notebooks to enter case activity, and ACS should remind supervisors to review the DCP notebooks to ensure that their respective staff members comply with the agency’s policy.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-03-10T00:00:00.000
DOC
Agency: DOC • Date Issued: 2014-03-12T00:00:00.000 • Acceptance Status: Rejected
Agency
DOC
Date Issued
2014-03-12T00:00:00.000
Recommendation
All personal relationships that occur between supervisors and subordinates are to be immediately reported to DOC officials
Acceptance Status
Rejected
Implementation Status
No
DOC
Agency: DOC • Date Issued: 2014-03-12T00:00:00.000 • Acceptance Status: Rejected
Agency
DOC
Date Issued
2014-03-12T00:00:00.000
Recommendation
DOC officials are to ensure that supervisors and subordinates who are involved in personal relationships are to be assigned to different facilities
Acceptance Status
Rejected
Implementation Status
No
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