Policy and Procedure Recommendations (PPR) Portal

The New York City Department of Investigation’s Policy and Procedure Recommendations (PPR) Portal provides the public with a greater understanding of the recommendations DOI issues to City agencies and entities. PPRs are formal written recommendations to City agencies that correct policy, procedural and operational vulnerabilities identified through DOI investigations. These PPRs are part of DOI’s distinct approach to attacking corruption: through prevention, education, arrests, public reports, and reforms that tighten internal controls and prevent fraud and corruption from re-occurring. PPRs help improve the efficiency and effectiveness of City government, defend the City from fraudulent activity, and protect City workers and the public from conditions that could affect health and safety. This dataset pulls the most recent information from DOIs PPR portal, available on their website.

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DoITT
Agency: DoITT • Date Issued: 2016-03-30T00:00:00.000 • Acceptance Status: Accepted
Agency
DoITT
Date Issued
2016-03-30T00:00:00.000
Recommendation
Agencies should circulate the included memorandum to all seasonal and temporary employees instructing them on their responsibility to report their seasonal or temporary work to the Dept. of Labor if they are receiving unemployment benefits.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-03-30T00:00:00.000
DYCD
Agency: DYCD • Date Issued: 2016-03-30T00:00:00.000 • Acceptance Status: Accepted
Agency
DYCD
Date Issued
2016-03-30T00:00:00.000
Recommendation
Agencies should circulate the included memorandum to all seasonal and temporary employees instructing them on their responsibility to report their seasonal or temporary work to the Dept. of Labor if they are receiving unemployment benefits.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-05-02T00:00:00.000
DYCD
Agency: DYCD • Date Issued: 2016-03-30T00:00:00.000 • Acceptance Status: Accepted
Agency
DYCD
Date Issued
2016-03-30T00:00:00.000
Recommendation
Agencies should acquire written acknowledgement that seasonal and temporary employees have received the memorandum and are on notice of this policy.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-05-02T00:00:00.000
OATH
Agency: OATH • Date Issued: 2016-03-30T00:00:00.000 • Acceptance Status: N/A
Agency
OATH
Date Issued
2016-03-30T00:00:00.000
Recommendation
Agencies should circulate the included memorandum to all seasonal and temporary employees instructing then on their responsibility to report their seasonal or temporary work to the Dept. of Labor if they are receiving unemployment benefits.
Acceptance Status
N/A
Implementation Status
N/A
Agency Reported Status
Not applicable
OATH
Agency: OATH • Date Issued: 2016-03-30T00:00:00.000 • Acceptance Status: N/A
Agency
OATH
Date Issued
2016-03-30T00:00:00.000
Recommendation
Agencies should acquire written acknowledgement that seasonal and temporary employees have received the memorandum and are on notice of this policy.
Acceptance Status
N/A
Implementation Status
N/A
Agency Reported Status
Not applicable
NYCERS
Agency: NYCERS • Date Issued: 2016-03-31T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCERS
Date Issued
2016-03-31T00:00:00.000
Recommendation
Procedure 8.1.IV in NYCERS Standard Operating Procedure QA – P – 4 [Caller verification Procedure] which states “Third Party - Callers who identify themselves as a third party are precluded from receiving information and should submit their inquiry in writing…” be modified to instead instruct reps to escalate calls from third parties who are not asking for information, but are calling to inform NYCERS of possible criminal activity, to their manager or appropriate party.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-05-20T00:00:00.000
DOF
Agency: DOF • Date Issued: 2016-03-31T00:00:00.000 • Acceptance Status: Accepted
Agency
DOF
Date Issued
2016-03-31T00:00:00.000
Recommendation
Establish strict disclosure guidelines to be followed by every level DOF employee who may be involved in requesting information from NYSDTF or the IRS.  Enforce disciplinary repercussions (to be determined by DOF) if guidelines are not followed and documentation of disclosure approval is not included in the case file.  The General Counsel staff or Disclosure Officer should hold training sessions for all employees who will be affected by these guidelines.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-06-01T00:00:00.000
DOF
Agency: DOF • Date Issued: 2016-03-31T00:00:00.000 • Acceptance Status: Accepted
Agency
DOF
Date Issued
2016-03-31T00:00:00.000
Recommendation
RQC, Audit Refunds and other compliance units should report to a different oversight entity than the tax audit and enforcement units.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-10-18T00:00:00.000
DOF
Agency: DOF • Date Issued: 2016-03-31T00:00:00.000 • Acceptance Status: Accepted
Agency
DOF
Date Issued
2016-03-31T00:00:00.000
Recommendation
Clarify the rules for what needs to be documented in PASS  (i.e. all material conversations with taxpayers, all discussions or decisions concerning settlement amounts and reasons for settling lower than audited, changes in case complexities and reasons for those changes).  Additionally, hold training for auditors, and continue training for all new hires, explaining the proper use of PASS.  Clarify what is expected of every level auditor, from CTAI to each supervisory level.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-06-01T00:00:00.000
DOF
Agency: DOF • Date Issued: 2016-03-31T00:00:00.000 • Acceptance Status: Accepted
Agency
DOF
Date Issued
2016-03-31T00:00:00.000
Recommendation
The responsible owner of an audit case should be the auditor completing more than 50% of the audit work.  If there is a limit as to what complexity cases CTAs of various levels may be assigned, these rules must be clearly documented.  This will avoid CTAs being assigned cases of higher complexity than their level dictates/pays.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-10-18T00:00:00.000
DOF
Agency: DOF • Date Issued: 2016-03-31T00:00:00.000 • Acceptance Status: Accepted
Agency
DOF
Date Issued
2016-03-31T00:00:00.000
Recommendation
Tax auditors should only have unrestricted access to their own audit cases in PASS.  If access to another's case in PASS is necessary, permission must be given by the responsible owner of the case and the reasons for sharing access should be documented in PASS.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-10-18T00:00:00.000
DOF
Agency: DOF • Date Issued: 2016-03-31T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
DOF
Date Issued
2016-03-31T00:00:00.000
Recommendation
DOF should create a checklist of audit issues that should be examined during the course of every audit.  Such a checklist will allow DOF to perform more comprehensive audits, facilitate best practices by industry and audit types and help create an intelligence gathering mechanism to assess audit methodology effectiveness.  This checklist should be filled out and entered into the PASS file for each case.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2016-03-31T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
DOF
Agency: DOF • Date Issued: 2016-03-31T00:00:00.000 • Acceptance Status: Accepted
Agency
DOF
Date Issued
2016-03-31T00:00:00.000
Recommendation
PASS should be updated to require a completed screening sheet prior to a case complexity being assigned or changed.  These screening sheets should be approved by a member of the RQC unit prior to assigning the case to an auditor to guarantee accuracy and to guarantee that the appropriate level auditor is assigned to the case.  Any changes to the complexity of a case during the course of the audit should also be approved by a member of RQC.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-06-01T00:00:00.000
DOF
Agency: DOF • Date Issued: 2016-03-31T00:00:00.000 • Acceptance Status: Accepted
Agency
DOF
Date Issued
2016-03-31T00:00:00.000
Recommendation
RQC should develop a checklist of minimum reviews that must be completed for every audit (including both agreed and unagreed cases) prior to being given final approval.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-10-18T00:00:00.000
DOF
Agency: DOF • Date Issued: 2016-03-31T00:00:00.000 • Acceptance Status: Accepted
Agency
DOF
Date Issued
2016-03-31T00:00:00.000
Recommendation
DOF should provide DOI with an annual reporting of Equal Employment Opportunity-based complaints broken down by work units and complaint type. This will allow both DOI and DOF to have a clear gauge of the type of internal problem areas within the agency that warrant further investigation or resources to mitigate risk.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-06-01T00:00:00.000
DOF
Agency: DOF • Date Issued: 2016-03-31T00:00:00.000 • Acceptance Status: Accepted
Agency
DOF
Date Issued
2016-03-31T00:00:00.000
Recommendation
Revenues generated by DOF should be itemized as derived from 3360 flow-through audits, desk and field audits and joint audits. This itemization will allow DOF to have a better idea of how revenue is generated and help with management decision making.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-06-01T00:00:00.000
DOC
Agency: DOC • Date Issued: 2016-04-05T00:00:00.000 • Acceptance Status: Accepted
Agency
DOC
Date Issued
2016-04-05T00:00:00.000
Recommendation
DOC SHOULD FURTHER CONSIDER MAKING SIMILAR IMPROVEMENTS TO THE WAY ANY EVIDENCE IS HANDLED AND PRESERVED, NOT JUST FACILITY RESTRAINTS. AT A MINIMUM, ALL RECOVERED ITEMS MUST BE ACCOMPANIED BY A CHAIN OF CUSTODY FORM DOCUMENTING A DESCRIPTION OF THE ITEM, WHO RECOVERED IT, WHEN IT WAS RECOVERED AND WHERE IT WAS RECOVERED.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-06-29T00:00:00.000
DOC
Agency: DOC • Date Issued: 2016-04-05T00:00:00.000 • Acceptance Status: Accepted
Agency
DOC
Date Issued
2016-04-05T00:00:00.000
Recommendation
AMKC AND ALL DOC FACILITIES, MAINTAIN A LOG BOOK IN THE CONTROL ROOM DOCUMENTING THE FOLLOWING INFORMATION REGARDING FACILITY RESTRAINTS. *DATE ISSUED *TIME ISSUED *TYPE OF RESTRAINT ISSUED *BY WHO ISSUED *TO WHOM ISSUED *REASON(S) FOR RESTRAINTS *TIME RESTRAINTS RETURNED *ANY PERTINENT COMMENTS (I.E THE CONDITION OF THE RESTRAINTS).
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-09-20T00:00:00.000
DOC
Agency: DOC • Date Issued: 2016-04-05T00:00:00.000 • Acceptance Status: Accepted
Agency
DOC
Date Issued
2016-04-05T00:00:00.000
Recommendation
DESIGNATED DOC STAFF SHOULD BE SPECIALLY TRAINED IN CRIME SCENE PROCESSING AND EVIDENCE HANDLING TO ENSURE DOC IS IN NO WAY HINDERING POSSIBLE CRIMINAL PROSECUTIONS BY FAILING TO PRESERVE POTENTIAL EVIDENCE.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-04-05T00:00:00.000
DSNY
Agency: DSNY • Date Issued: 2016-04-05T00:00:00.000 • Acceptance Status: Accepted
Agency
DSNY
Date Issued
2016-04-05T00:00:00.000
Recommendation
DOI recommends that DSNY provide such seasonal City employees an advisory memorandum containing the language set forth above regarding unemployment insurance benefits and require that all seasonal City employees sign documentation certifying that they have received such memorandum upon registering for employment.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-11-01T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-04-11T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-04-11T00:00:00.000
Recommendation
ACS should audit incidents at the Children's Center and compare incident reports with video footage, and provide a report to DOI.  Based on the results, ACS should determine whether staff at the Children's Center need retraining on how to appropriately interact with youth and how to properly document any incident that may occur.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-07-14T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-04-11T00:00:00.000 • Acceptance Status: Pending
Agency
ACS
Date Issued
2016-04-11T00:00:00.000
Recommendation
ACS should prepare and disseminate a Children's Center policy and procedure manual and provide to DOI. ACS should advise DOI of the date that the manual will be disseminated.
Acceptance Status
Pending
Implementation Status
Pending
ACS
Agency: ACS • Date Issued: 2016-04-11T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-04-11T00:00:00.000
Recommendation
ACS should clarify or set policy on acceptance or rejection of youth who arrive at the Children's Center after curfew.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-07-14T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-04-11T00:00:00.000 • Recommendation: ACS should provide DOI with an update of victim's status.
Agency
ACS
Date Issued
2016-04-11T00:00:00.000
Recommendation
ACS should provide DOI with an update of victim's status.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-07-14T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-04-11T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-04-11T00:00:00.000
Recommendation
ACS should compile and analyze data regarding complaints concerning foster parents and foster homes, and report findings back to DOI with findings.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-07-14T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-04-11T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-04-11T00:00:00.000
Recommendation
ACS should audit the prior CPS investigations involving victim at the relevant foster home and report its findings to DOI.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-07-14T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-04-11T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-04-11T00:00:00.000
Recommendation
ACS should audit the agency's files of the relevant foster home to determine whether the agency was aware or should have been aware of the overcrowding at the foster home, and report its findings to DOI.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-07-14T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-04-11T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-04-11T00:00:00.000
Recommendation
ACS should create literature about the ACS Parent and Children's Rights Advocacy Hotline. ACS and its contracting agencies should disseminate this literature to all children in foster care, foster parents, and parents with children in foster care.  ACS should require foster parents, the Children's Center, Foster Care Agencies, Group Homes, and Non-Secure and Secure facilities to visibly post this literature in plain view.  ACS should also distribute this literature to Family Courts in every borough and request that it be posted in plain view. ACS should periodically update and re-distribute this literature.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-07-14T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-04-11T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-04-11T00:00:00.000
Recommendation
ACS should train or retain Children's Center staff on Missing Person policies and procedures.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-07-14T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-04-13T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-04-13T00:00:00.000
Recommendation
ACS should develop and implement its own policies and procedures that include requiring ACS staff to conduct unannounced day and overnight quarterly site visits, which should include timely follow up to ensure corrective action measures are implemented.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-04-13T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-04-13T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-04-13T00:00:00.000
Recommendation
ACS should enhance its contracts with NSPs to require all NSPs to report video malfunctions under MCCU guidelines.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-04-13T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-04-13T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-04-13T00:00:00.000
Recommendation
ACS should develop and implement its own policies and procedures that include requiring ACS staff to conduct random audits of logbooks and compare with MCCU incident reports and video footage.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-04-13T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-04-13T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-04-13T00:00:00.000
Recommendation
ACS should enhance its contracts with NSPs to require enforcement mechanisms that have clear consequences.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-04-13T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-04-13T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-04-13T00:00:00.000
Recommendation
ACS should create a proper evalution tool to monitor performance of all NSPs to be conducted by-annually and results should be made publicly available.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-04-13T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-04-13T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-04-13T00:00:00.000
Recommendation
ACS should develop and implement its own policies and procedures that include developing a universal logbook policy that requires consistency among all NSPs for documenting information.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-04-13T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-04-13T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-04-13T00:00:00.000
Recommendation
ACS should develop and implement its own policies and procedures that include requiring ACS staff to conduct unnannounced day and overnight quarterly site visits, which should include a standardized safety and security checklist, with clear responsibility for who conducts them.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-04-13T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-04-13T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-04-13T00:00:00.000
Recommendation
ACS should develop and implement its own policies and procedures that include requiring ACS staff to conduct unannounced day and overnight quarterly site visits, which should include a requirement of additional visits for NSP providers on CAS and HMS.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-04-13T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-04-13T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-04-13T00:00:00.000
Recommendation
ACS should examine whether similar guidelines as the ones stated above need to be implemented with LSP contracts and policies and procedures.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-04-13T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-04-13T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-04-13T00:00:00.000
Recommendation
ACS should develop and implement its own policies and procedures that include requiring ACS staff to conduct unannounced day and overnight quarterly site visits, which should include a procedure for storing and tracking the visit results electronically.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-04-13T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-04-13T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-04-13T00:00:00.000
Recommendation
ACS should develop and implement its own policies and procedures that inlcude requiring ACS DYFJ staff and NSP providers to conduct random video review, including live streaming.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-04-13T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-04-13T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-04-13T00:00:00.000
Recommendation
ACS should develop and implement its own policies and procedures that include requiring ACS staff to properly document decisions made during the "Daily Huddle" and ensure that those decisions are implemented and followed-up on.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-04-13T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-04-13T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
ACS
Date Issued
2016-04-13T00:00:00.000
Recommendation
ACS should develop and implemennt its own policies and procedures that include requiring ACS to provide technical assistance on a scheduled basis and increase such assistance as a NSP's monitoring status changes.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2016-04-13T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
ACS
Agency: ACS • Date Issued: 2016-04-13T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-04-13T00:00:00.000
Recommendation
ACS should develop and implement its own policies and procedures that include creating an ACS DYFJ universal tracking system for each indicdent that is followed-up on, which includes steps taken, updated actions taken by ACS staff, NSP workers, and OCFS, and the final resuloution and date of resolution.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-04-13T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-04-13T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-04-13T00:00:00.000
Recommendation
ACS should enhance its contracts with NSPs to require all NSPs to have policies and procedures regarding monitoring the live feed from the security videos at the facilities.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-04-13T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-04-13T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-04-13T00:00:00.000
Recommendation
ACS should develop and implement its own policies and procedures that include requiring additional ACS staff trianing on how each NSP's security system operates in order to check if it is functioning properly.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-04-13T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-04-13T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-04-13T00:00:00.000
Recommendation
ACS should develop and implement its own policies and procedures that include setting forth clear assignment of responsibility within the different DYFJ units and reorganizing such assignments as necessary.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-04-13T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-04-13T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-04-13T00:00:00.000
Recommendation
ACS should enhance its contracts with NSPs to requrie all NSPs to have policies and procedures regarding Safety and Security Protocols maintained at each facility.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-04-13T00:00:00.000
DOC
Agency: DOC • Date Issued: 2016-04-20T00:00:00.000 • Acceptance Status: Accepted
Agency
DOC
Date Issued
2016-04-20T00:00:00.000
Recommendation
In addition to DOI's November 16, 2015 recommendation that staff telephone monitors sign a document acknowledging that they are prohibited from disclosing department issues, DOI now recommends that staff assigned to the Investigation Division, Correction
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-02-01T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-04-22T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-04-22T00:00:00.000
Recommendation
ACS should conduct random searches of on duty Juvenile Counselors, confiscate, voucher and keep secure personal cell phones when found, and initiate disciplinary proceedings, including termination as appropriate, against offenders. ACS must advise all staff in writing to contact DOI when personal cell phones are found in a juvenile facility so further investigation can be conducted as appropriate.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-08-04T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-04-22T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
ACS
Date Issued
2016-04-22T00:00:00.000
Recommendation
ACS should make available at juvenile facilities ACS-issued cell phone devices available for signing out and in when a JC must leave a facility for work purposes. ACS should set policy about use of those phones, which JCs must sign and acknowlege.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2016-08-04T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place