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Policy and Procedure Recommendations (PPR) Portal

The New York City Department of Investigation’s Policy and Procedure Recommendations (PPR) Portal provides the public with a greater understanding of the recommendations DOI issues to City agencies and entities. PPRs are formal written recommendations to City agencies that correct policy, procedural and operational vulnerabilities identified through DOI investigations. These PPRs are part of DOI’s distinct approach to attacking corruption: through prevention, education, arrests, public reports, and reforms that tighten internal controls and prevent fraud and corruption from re-occurring. PPRs help improve the efficiency and effectiveness of City government, defend the City from fraudulent activity, and protect City workers and the public from conditions that could affect health and safety. This dataset pulls the most recent information from DOIs PPR portal, available on their website.

City Government Department of Investigation (DOI) Dataset jstn-jaut 7 fields
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H+H
Agency: H+H • Date Issued: 2016-10-16T00:00:00.000 • Acceptance Status: Accepted
Agency
H+H
Date Issued
2016-10-16T00:00:00.000
Recommendation
Immediate notification to DOI of disturbances or demonstrations that affect facility's ability to provide healthcare or patient access to facility.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-10-28T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-10-18T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-10-18T00:00:00.000
Recommendation
Retrain staff on ACS policy regarding Home Assessments requiring case workers to document any physical environment safety or risk concerns, and take immediate action to remedy the situation,[1] and where there are unsanitary household conditions, Children¿s Service staff should contact the ACS Day Program directly.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-04-05T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-10-18T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-10-18T00:00:00.000
Recommendation
Retrain staff on the policies regarding a caregiver's mental health and require consultation with mental health consultant on any articulated concern regarding mental health in an indicated case. regardless of documented diagnosis.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-11-06T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-10-18T00:00:00.000 • Recommendation: Retrain staff regarding communicating with collateral contacts.
Agency
ACS
Date Issued
2016-10-18T00:00:00.000
Recommendation
Retrain staff regarding communicating with collateral contacts.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-04-05T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-10-18T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-10-18T00:00:00.000
Recommendation
Retrain staff in CNNX documentation - emphasizing the importance of merging relevant information from the Investigation notes into FSS notes after an Investigation is closed, and substantively and clearly articulating actions taken on each particular date, including communications with collateral contacts.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-08-29T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-10-18T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-10-18T00:00:00.000
Recommendation
Adopt new policy that requires all CPS who are working with a family that is living in shelter (whether investigative, preventive, or COS), to communicate with case managers of those families, document attempted communications and actual communications (substantively) in CNNX.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-08-16T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-10-18T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-10-18T00:00:00.000
Recommendation
Retrain staff regarding the requirements of the New York State mandated reporter law.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-11-14T00:00:00.000
ACS
Agency: ACS • Date Issued: 2016-10-18T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2016-10-18T00:00:00.000
Recommendation
In order to address potential conflicts of interest, ACS should, within the next 30 days, develop a new CPS case assignment policy requiring new investigations involving families who are currently under investigation and/or had a completed investigation in the last six months to not be assigned to the same CPS worker or require heightened supervisory review.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-06-13T00:00:00.000
DOC
Agency: DOC • Date Issued: 2016-10-18T00:00:00.000 • Acceptance Status: DOI Withdrawn/Suspended
Agency
DOC
Date Issued
2016-10-18T00:00:00.000
Recommendation
CAMERAS SHOULD BE INSTALLED IN ALL COMMISSARY LOCATIONS THROUGHOUT DOC, PARTICULARLY IN DOCKING AND STORAGE AREA WHERE INMATES AND OFFICERS ARE MOST LIKELY TO RECEIVE OR UNPACK SHIPMENTS. * WE WILL RECOMMEND THAT SIX CAMERAS BE INSTALLED IN THE COMMISSARY IN THOSE LOCATION. * ONE CAMERA SHOULD BE INSTALLED AT THE FRONT DOOR ENTRANCE TO THE COMMISSARY. * TWO CAMERAS IN THE BACKROOM STORAGE NEAR THE REAR EXIT DOORS. * ONE CAMERA BE PLACED INSIDE THE CAGE WHERE SUPPLIES ARE STORED. * TWO CAMERAS INSIDE THE SHOPPING AREA ABOVE EACH WINDOW.
Acceptance Status
DOI Withdrawn/Suspended
Implementation Status
DOI Withdrawn/Suspended
DOC
Agency: DOC • Date Issued: 2016-10-18T00:00:00.000 • Acceptance Status: DOI Withdrawn/Suspended
Agency
DOC
Date Issued
2016-10-18T00:00:00.000
Recommendation
ALL CORRECTION OFFICERS ASSIGNED TO THE COMMISSARY MUST BE PROPERLY TRAINED. * TO PERFORM INVENTORY CHECKS AND ACCURATELY DOCUMENT THE COMMISSARY INVENTORY ON A REGULAR BASIS, PREFERABLY AT LEAST TWICE MONTHLY.
Acceptance Status
DOI Withdrawn/Suspended
Implementation Status
DOI Withdrawn/Suspended
DOC
Agency: DOC • Date Issued: 2016-10-18T00:00:00.000 • Acceptance Status: DOI Withdrawn/Suspended
Agency
DOC
Date Issued
2016-10-18T00:00:00.000
Recommendation
THE DOC/INTERNAL AUDIT DIVISION SHOULD REGULARLY AND RANDOMLY SAMPLE INVENTORY RECORDS IN AN ATTEMPT TO DETECT DISCREPANCIES.
Acceptance Status
DOI Withdrawn/Suspended
Implementation Status
DOI Withdrawn/Suspended
DOC
Agency: DOC • Date Issued: 2016-10-18T00:00:00.000 • Acceptance Status: DOI Withdrawn/Suspended
Agency
DOC
Date Issued
2016-10-18T00:00:00.000
Recommendation
CORRECTION OFFICERS MUST SEARCH INMATE WORKERS PRIOR TO THE INMATES DEPARTING THE COMMISSARY IN ORDER TO DETERMINE IF THEY ARE STEALING ANY COMMISSARY ITEMS.
Acceptance Status
DOI Withdrawn/Suspended
Implementation Status
DOI Withdrawn/Suspended
H+H
Agency: H+H • Date Issued: 2016-10-21T00:00:00.000 • Acceptance Status: Accepted
Agency
H+H
Date Issued
2016-10-21T00:00:00.000
Recommendation
Develop a system so that nurses working for temp agencies who make visits for H+H Home Health Care can notify HHC when the patients are not present at the time of the visit.
Acceptance Status
Accepted
Implementation Status
No
HPD
Agency: HPD • Date Issued: 2016-10-25T00:00:00.000 • Acceptance Status: Accepted
Agency
HPD
Date Issued
2016-10-25T00:00:00.000
Recommendation
Sign-off by tenants when work is done in their apartments and this should be submitted to HPD;
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-12-30T00:00:00.000
HPD
Agency: HPD • Date Issued: 2016-10-25T00:00:00.000 • Acceptance Status: Accepted
Agency
HPD
Date Issued
2016-10-25T00:00:00.000
Recommendation
That building coordinators inspect vacant units every three months and document such inspection.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-10-14T00:00:00.000
HPD
Agency: HPD • Date Issued: 2016-10-25T00:00:00.000 • Acceptance Status: Accepted
Agency
HPD
Date Issued
2016-10-25T00:00:00.000
Recommendation
That on an annual basis, tenants disclose their household composition, as well as other family members living in the building.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-10-14T00:00:00.000
HPD
Agency: HPD • Date Issued: 2016-10-25T00:00:00.000 • Acceptance Status: Accepted
Agency
HPD
Date Issued
2016-10-25T00:00:00.000
Recommendation
Individuals who work in the buildings are paid rates approved by HPD that are standardized among all TIL buildings;
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-10-14T00:00:00.000
HPD
Agency: HPD • Date Issued: 2016-10-25T00:00:00.000 • Recommendation: All keys to vacant units be in HPD’s possession
Agency
HPD
Date Issued
2016-10-25T00:00:00.000
Recommendation
All keys to vacant units be in HPD’s possession
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-10-14T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2016-11-01T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2016-11-01T00:00:00.000
Recommendation
NYCHA must ensure that NYCHA staff, contractors and construction management firms, are aware of and abide by environmental regulations and NYCHA procedures, with regard to asbestos removal.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-06-08T00:00:00.000
TLC
Agency: TLC • Date Issued: 2016-11-03T00:00:00.000 • Acceptance Status: Accepted
Agency
TLC
Date Issued
2016-11-03T00:00:00.000
Recommendation
Prohibit vendors from direct retail contact with employees for the purchase and repair of shields.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-06-06T00:00:00.000
TLC
Agency: TLC • Date Issued: 2016-11-03T00:00:00.000 • Acceptance Status: Accepted
Agency
TLC
Date Issued
2016-11-03T00:00:00.000
Recommendation
Require vendors to report to TLC when employees attempt to purchase duplicate shields or attempt to repair their original shields.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-03-19T00:00:00.000
H+H
Agency: H+H • Date Issued: 2016-11-04T00:00:00.000 • Acceptance Status: Accepted
Agency
H+H
Date Issued
2016-11-04T00:00:00.000
Recommendation
Follow Hospital Security Manual Sec. 033 procedures for vouchering and securing contraband.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-12-07T00:00:00.000
H+H
Agency: H+H • Date Issued: 2016-11-04T00:00:00.000 • Acceptance Status: Accepted
Agency
H+H
Date Issued
2016-11-04T00:00:00.000
Recommendation
Provide additional training to security officers on vouchering and securing contraband.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-12-07T00:00:00.000
DOHMH
Agency: DOHMH • Date Issued: 2016-11-17T00:00:00.000 • Acceptance Status: Accepted
Agency
DOHMH
Date Issued
2016-11-17T00:00:00.000
Recommendation
DOI recommends that OATH and DOHMH coordinate to establish a notification procedure to ensure that agencies can take appropriate action with respect to licensed vendors who initiate improper chargebacks.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-11-18T00:00:00.000
OATH
Agency: OATH • Date Issued: 2016-11-17T00:00:00.000 • Acceptance Status: Accepted
Agency
OATH
Date Issued
2016-11-17T00:00:00.000
Recommendation
DOI recommends that OATH and DOHMH coordinate to establish a notification procedure to ensure that agencies can take appropriate action with respect to licensed vendors who initiate improper chargebacks.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-11-18T00:00:00.000
DOC
Agency: DOC • Date Issued: 2016-11-17T00:00:00.000 • Acceptance Status: Accepted
Agency
DOC
Date Issued
2016-11-17T00:00:00.000
Recommendation
DOI recommends that DOC place MMR 3 staff with a restriction of “no inmate contact” in an administrative area to decrease the probability of inmate contact
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-05-08T00:00:00.000
DOC
Agency: DOC • Date Issued: 2016-11-17T00:00:00.000 • Acceptance Status: Accepted
Agency
DOC
Date Issued
2016-11-17T00:00:00.000
Recommendation
DOC should consider vetting employees selected for posts vulnerable to corruption, including the sanitation and fire watch posts
Acceptance Status
Accepted
Implementation Status
No
DOC
Agency: DOC • Date Issued: 2016-11-17T00:00:00.000 • Acceptance Status: Rejected
Agency
DOC
Date Issued
2016-11-17T00:00:00.000
Recommendation
DOC Policy should be revised to ensure the inmates assigned to work details at RMSC are supervised by at least two members of staff including one female employee at all times
Acceptance Status
Rejected
Implementation Status
No
DOC
Agency: DOC • Date Issued: 2016-11-17T00:00:00.000 • Acceptance Status: Rejected
Agency
DOC
Date Issued
2016-11-17T00:00:00.000
Recommendation
DOC should regularly rotate staff members to different posts, including work details posts to prevent them from developing close relationships with inmates and/or becoming subject to inmate manipulation, for example, a CO should work no more than eight weeks assigned to the same work details posts every 12 months
Acceptance Status
Rejected
Implementation Status
No
DOC
Agency: DOC • Date Issued: 2016-11-17T00:00:00.000 • Acceptance Status: Rejected
Agency
DOC
Date Issued
2016-11-17T00:00:00.000
Recommendation
DOC should run annual checks of staff telephone numbers through the Securus system to determine if they have had telephone contact with inmates, beginning with staff susceptible to corruption and misconduct
Acceptance Status
Rejected
Implementation Status
No
NYCHA
Agency: NYCHA • Date Issued: 2016-11-21T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2016-11-21T00:00:00.000
Recommendation
Going forward, when NYCHA's Human Resources Department receives an application for 55-a status, the 55-a coordinator should review the application with his or her HR supervisors, and in consultation with DEO, before submitting the application to DCAS.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-06-12T00:00:00.000
DOHMH
Agency: DOHMH • Date Issued: 2016-11-21T00:00:00.000 • Acceptance Status: Accepted
Agency
DOHMH
Date Issued
2016-11-21T00:00:00.000
Recommendation
The date of exam, which is currently only written on the second page of the Health Form should be written on the first page as well.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-12-21T00:00:00.000
DOHMH
Agency: DOHMH • Date Issued: 2016-11-21T00:00:00.000 • Acceptance Status: Accepted
Agency
DOHMH
Date Issued
2016-11-21T00:00:00.000
Recommendation
The name of staff and date of birth, which currently appears only on the first page of the Health Form, should be written on the second page as well.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-12-21T00:00:00.000
DOHMH
Agency: DOHMH • Date Issued: 2016-11-21T00:00:00.000 • Recommendation: The staff member sign the bottom of the Health Form.
Agency
DOHMH
Date Issued
2016-11-21T00:00:00.000
Recommendation
The staff member sign the bottom of the Health Form.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-12-21T00:00:00.000
DOC
Agency: DOC • Date Issued: 2016-12-07T00:00:00.000 • Acceptance Status: Accepted
Agency
DOC
Date Issued
2016-12-07T00:00:00.000
Recommendation
DOC should conduct frequent checks of the structural integrity of individual cells, particularly those adjoining staff offices or those that pose greater security risks given their location.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-05-16T00:00:00.000
DOC
Agency: DOC • Date Issued: 2016-12-07T00:00:00.000 • Acceptance Status: Accepted
Agency
DOC
Date Issued
2016-12-07T00:00:00.000
Recommendation
DOC should remind staff of the existing DOC policy of recording all searches and recoveries in their appropriate log book to ensure proper record keeping.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-05-08T00:00:00.000
BOE
Agency: BOE • Date Issued: 2016-12-07T00:00:00.000 • Acceptance Status: Accepted
Agency
BOE
Date Issued
2016-12-07T00:00:00.000
Recommendation
That BOE consider whether these notice procedures should include notice to subordinates and other BOE staff regarding recusal of a BOE employee who is a candidate.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-08-10T00:00:00.000
BOE
Agency: BOE • Date Issued: 2016-12-07T00:00:00.000 • Acceptance Status: Accepted
Agency
BOE
Date Issued
2016-12-07T00:00:00.000
Recommendation
That BOE consider whether policy changes or clarifications are necessary with respect to the notice that must be provided to the agency by BOE employees who are candidates for party positions.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-08-10T00:00:00.000
DPR
Agency: DPR • Date Issued: 2016-12-09T00:00:00.000 • Acceptance Status: Accepted
Agency
DPR
Date Issued
2016-12-09T00:00:00.000
Recommendation
That DPR change the locks on all employee-only areas in the BRC, to prevent access to those areas by non-DPR employees;
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-12-01T00:00:00.000
DPR
Agency: DPR • Date Issued: 2016-12-09T00:00:00.000 • Acceptance Status: Accepted
Agency
DPR
Date Issued
2016-12-09T00:00:00.000
Recommendation
That DPR remind all recreation center staff that DPR keys are not to be shared with non-DPR employees, and that non-DPR employees should not be granted access to any employee-only area;
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-02-13T00:00:00.000
DPR
Agency: DPR • Date Issued: 2016-12-09T00:00:00.000 • Acceptance Status: Accepted
Agency
DPR
Date Issued
2016-12-09T00:00:00.000
Recommendation
That DPR conspicuously post multiple copies of a sign observed by DOI at the BRC that reads "Brownsville Recreation Center does not have any personal trainers. Need help, please ask for a staff member. Please do not allow anyone to request compensation for services." throughout all physical fitness areas at DPR recreation centers;
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-12-01T00:00:00.000
DPR
Agency: DPR • Date Issued: 2016-12-09T00:00:00.000 • Acceptance Status: Accepted
Agency
DPR
Date Issued
2016-12-09T00:00:00.000
Recommendation
That DPR assign a staff member to monitor the activity of any vulnerable employee-only areas;
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-02-13T00:00:00.000
DPR
Agency: DPR • Date Issued: 2016-12-09T00:00:00.000 • Acceptance Status: Accepted
Agency
DPR
Date Issued
2016-12-09T00:00:00.000
Recommendation
That DPR exercise its powers, contained in the Recreation Center Membership Registration Form, to remove, suspend, or terminate the membership of recreation center members who do not comply with DPR regulations, such as members who attempt to charge other members for personal training services, or members who use the center while under the influence of alcohol or drugs.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-02-13T00:00:00.000
DOC
Agency: DOC • Date Issued: 2016-12-12T00:00:00.000 • Acceptance Status: Rejected
Agency
DOC
Date Issued
2016-12-12T00:00:00.000
Recommendation
DOI recommends that DOC maintain more complete records regarding inmate movement and carefully document the cell where each inmate is housed.
Acceptance Status
Rejected
Implementation Status
No
DOHMH
Agency: DOHMH • Date Issued: 2016-12-14T00:00:00.000 • Recommendation: DOI schedule corruption prevention lectures for all PHSs at DOHMH.
Agency
DOHMH
Date Issued
2016-12-14T00:00:00.000
Recommendation
DOI schedule corruption prevention lectures for all PHSs at DOHMH.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-03-20T00:00:00.000
SCA
Agency: SCA • Date Issued: 2016-12-14T00:00:00.000 • Acceptance Status: Accepted
Agency
SCA
Date Issued
2016-12-14T00:00:00.000
Recommendation
For finance department to draft a reconciliation process / policy to prevent mailing checks to unintended recipient.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-01-06T00:00:00.000
NYCERS
Agency: NYCERS • Date Issued: 2016-12-22T00:00:00.000 • Recommendation: NYCERS should enroll with EVVE.
Agency
NYCERS
Date Issued
2016-12-22T00:00:00.000
Recommendation
NYCERS should enroll with EVVE.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-06-20T00:00:00.000
NYCERS
Agency: NYCERS • Date Issued: 2016-12-22T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCERS
Date Issued
2016-12-22T00:00:00.000
Recommendation
NYCERS should conduct periodic reviews of all pensioners through EVVE and take appropriate administrative action if a pensioner is listed as deceased.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-06-20T00:00:00.000
DYCD
Agency: DYCD • Date Issued: 2016-12-22T00:00:00.000 • Acceptance Status: Accepted
Agency
DYCD
Date Issued
2016-12-22T00:00:00.000
Recommendation
DYCD should develop a written policy for monitoring and supervising any employee who is working off-site but being paid as a City employee for an extended period of time [hereinafter “off-site employees”].
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-03-15T00:00:00.000
DYCD
Agency: DYCD • Date Issued: 2016-12-22T00:00:00.000 • Acceptance Status: Accepted
Agency
DYCD
Date Issued
2016-12-22T00:00:00.000
Recommendation
The policy should, at a minimum, make clear that the employee must adhere to the agency’s time and leave policies while working at the off-site location and that the employee must claim annual leave or sick leave in a manner consistent with agency policy. The policy should also make clear that off-site employees must sign in and sign out at the actual time that they begin and end work each day.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-03-15T00:00:00.000
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