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Policy and Procedure Recommendations (PPR) Portal

The New York City Department of Investigation’s Policy and Procedure Recommendations (PPR) Portal provides the public with a greater understanding of the recommendations DOI issues to City agencies and entities. PPRs are formal written recommendations to City agencies that correct policy, procedural and operational vulnerabilities identified through DOI investigations. These PPRs are part of DOI’s distinct approach to attacking corruption: through prevention, education, arrests, public reports, and reforms that tighten internal controls and prevent fraud and corruption from re-occurring. PPRs help improve the efficiency and effectiveness of City government, defend the City from fraudulent activity, and protect City workers and the public from conditions that could affect health and safety. This dataset pulls the most recent information from DOIs PPR portal, available on their website.

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DOC
Agency: DOC • Date Issued: 2014-03-12T00:00:00.000 • Acceptance Status: Rejected
Agency
DOC
Date Issued
2014-03-12T00:00:00.000
Recommendation
DOC officials are to ensure that supervisors and subordinates who are involved in personal relationships are not to be in the same chain of command
Acceptance Status
Rejected
Implementation Status
No
DOC
Agency: DOC • Date Issued: 2014-03-12T00:00:00.000 • Acceptance Status: Rejected
Agency
DOC
Date Issued
2014-03-12T00:00:00.000
Recommendation
Supervisors and subordinates who are involved in personal relationships, but fail to notify DOC officials, will be subject to disciplinary proceedings
Acceptance Status
Rejected
Implementation Status
No
DOC
Agency: DOC • Date Issued: 2014-03-12T00:00:00.000 • Acceptance Status: Accepted
Agency
DOC
Date Issued
2014-03-12T00:00:00.000
Recommendation
All personal relationships that occur between supervisors and subordinates are to be immediately reported to DOC officials
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2020-06-15T00:00:00.000
DOC
Agency: DOC • Date Issued: 2014-03-12T00:00:00.000 • Acceptance Status: Accepted
Agency
DOC
Date Issued
2014-03-12T00:00:00.000
Recommendation
DOC officials are to ensure that supervisors and subordinates who are involved in personal relationships are to be assigned to different facilities
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2020-06-15T00:00:00.000
DOC
Agency: DOC • Date Issued: 2014-03-12T00:00:00.000 • Acceptance Status: Accepted
Agency
DOC
Date Issued
2014-03-12T00:00:00.000
Recommendation
DOC officials are to ensure that supervisors and subordinates who are involved in personal relationships are not to be in the same chain of command
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2020-06-15T00:00:00.000
DOC
Agency: DOC • Date Issued: 2014-03-12T00:00:00.000 • Acceptance Status: Accepted
Agency
DOC
Date Issued
2014-03-12T00:00:00.000
Recommendation
Supervisors and subordinates who are involved in personal relationships, but fail to notify DOC officials, will be subject to disciplinary proceedings
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2020-06-15T00:00:00.000
DOHMH
Agency: DOHMH • Date Issued: 2014-03-14T00:00:00.000 • Recommendation: Program an Audit Trail in EVERS.
Agency
DOHMH
Date Issued
2014-03-14T00:00:00.000
Recommendation
Program an Audit Trail in EVERS.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-04-17T00:00:00.000
DOHMH
Agency: DOHMH • Date Issued: 2014-03-14T00:00:00.000 • Recommendation: Restrict the Creation of Deputy Administrators.
Agency
DOHMH
Date Issued
2014-03-14T00:00:00.000
Recommendation
Restrict the Creation of Deputy Administrators.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-04-17T00:00:00.000
DOHMH
Agency: DOHMH • Date Issued: 2014-03-14T00:00:00.000 • Recommendation: Confirm E-mail Addresses of EVERS Users.
Agency
DOHMH
Date Issued
2014-03-14T00:00:00.000
Recommendation
Confirm E-mail Addresses of EVERS Users.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-04-17T00:00:00.000
DOHMH
Agency: DOHMH • Date Issued: 2014-03-14T00:00:00.000 • Recommendation: Verify Current EVERS Users.
Agency
DOHMH
Date Issued
2014-03-14T00:00:00.000
Recommendation
Verify Current EVERS Users.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-04-17T00:00:00.000
DOF
Agency: DOF • Date Issued: 2014-03-17T00:00:00.000 • Acceptance Status: Accepted
Agency
DOF
Date Issued
2014-03-17T00:00:00.000
Recommendation
DOF should instate a formal process to timely review death notifications of property owners who receive tax benefits.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-04-17T00:00:00.000
DOF
Agency: DOF • Date Issued: 2014-03-17T00:00:00.000 • Acceptance Status: Accepted
Agency
DOF
Date Issued
2014-03-17T00:00:00.000
Recommendation
DOF should develop a process that requires property owners to regularly certify that they remain eligible for STAR benefits.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-05-11T00:00:00.000
NYCERS
Agency: NYCERS • Date Issued: 2014-03-24T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCERS
Date Issued
2014-03-24T00:00:00.000
Recommendation
Create a report based on information entered in the HATS database under the Death-Active/Pensioner region and determine whether any names in this section are missing from the Report of Death database. And create subsequent periodic (weekly or monthly) reports from the HATS database and match these against the Report of Death Database.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-07-24T00:00:00.000
NYCERS
Agency: NYCERS • Date Issued: 2014-03-24T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCERS
Date Issued
2014-03-24T00:00:00.000
Recommendation
Promptly inform DOI of any additional information you learn about a matter you referred to DOI, including if you learn that another law enforcement agency is investigating.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-07-29T00:00:00.000
DCA
Agency: DCA • Date Issued: 2014-03-25T00:00:00.000 • Acceptance Status: Rejected
Agency
DCA
Date Issued
2014-03-25T00:00:00.000
Recommendation
DCA should perform meter inspections, at the cost of the vendor, on all trucks doing work for the City of New York, regardless of where their home base is located. All trucks used to fulfill the fuel contract, regardless of whether they are owned by the contractor or subcontractor, will be required to pass, at the contractor's expense, a qualifying DCA meter inspection within a six-month period before it begins to deliver fuel pursuant to the contract, and regular inspections every six months thereafter for the life of the contract.
Acceptance Status
Rejected
Implementation Status
No
NYCHA
Agency: NYCHA • Date Issued: 2014-03-25T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2014-03-25T00:00:00.000
Recommendation
CPD enhance the quality of pre-construction surveys used to create bid documents to accurately depict all existing site conditions.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-04-02T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2014-03-25T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2014-03-25T00:00:00.000
Recommendation
That prior to interior construction in any NYCHA buildings, CPD Design staff must ensure that a building's foundation, roof and exterior envelope are all structurally sound and all of these critical building components are intact.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-04-02T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2014-03-25T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2014-03-25T00:00:00.000
Recommendation
CPD review its standard specifications language to remove language that does not define exact quantities.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-04-02T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2014-03-25T00:00:00.000 • Recommendation: CPD review all plans to ensure that all notes have corresponding descriptions.
Agency
NYCHA
Date Issued
2014-03-25T00:00:00.000
Recommendation
CPD review all plans to ensure that all notes have corresponding descriptions.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-04-02T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2014-03-25T00:00:00.000 • Recommendation: CPD instruct staff to "post" all addenda within each set of contract documents.
Agency
NYCHA
Date Issued
2014-03-25T00:00:00.000
Recommendation
CPD instruct staff to "post" all addenda within each set of contract documents.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-04-02T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2014-03-25T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2014-03-25T00:00:00.000
Recommendation
CPD approve only contactor's SOVs that provide enough details in the breakdown of the description of a project's work tasks. Further, all SOV's must have labor and material costs applied to each of its line items.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-04-02T00:00:00.000
HRA
Agency: HRA • Date Issued: 2014-04-04T00:00:00.000 • Acceptance Status: Accepted
Agency
HRA
Date Issued
2014-04-04T00:00:00.000
Recommendation
HRA employees should not have the ability, whether via the Paperless Office System or WMS, to utilize their WMS User IDs to allocate benefits to cases that have been "closed" or "rejected." HRA should work in conjunction with OTDA to devise a systems mechanism that will prevent the allocation of any benefits to closed or rejected cases until the case is re-opened through the appropriate procedures.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-06-01T00:00:00.000
HRA
Agency: HRA • Date Issued: 2014-04-04T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
HRA
Date Issued
2014-04-04T00:00:00.000
Recommendation
Specific WMS User IDs which have been inappropriately used in a manner that violates HRA policy, criminal statutes and/or COIB provisions, such as in this instant case, should be permanently deactivated, regardless of the role of the employee whose User ID was compromised. A new WMS user identification should be assigned to the employee whose WMS User ID was compromised only after the employee is absolved of any misconduct in connection with the utilization of his or her former WMS User ID.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2014-06-01T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
SCA
Agency: SCA • Date Issued: 2014-04-07T00:00:00.000 • Acceptance Status: Accepted
Agency
SCA
Date Issued
2014-04-07T00:00:00.000
Recommendation
SCA's contracts with staffing firms be amended to include requirement that any contingent staff assigned to the SCA be required to notify their employer staffing firm within three days of any arrest or conviction and that the staffing firm then notify the SCA of the arrest or conviction within three business days thereafter.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-06-09T00:00:00.000
NYCERS
Agency: NYCERS • Date Issued: 2014-04-09T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCERS
Date Issued
2014-04-09T00:00:00.000
Recommendation
Create a standard letter to officially inform caregivers who believe that they are entitled to their mentally incompetent ward’s pension payroll checks of the requirement that caregivers either be named in a Durable Power of Attorney or obtain a court order establishing guardianship in order to request any change in the pensioner’s file. The letter should advise the recipient whom they may contact to initiate the guardianship process and also advise that the Social Security Administration’s designation of a caregiver as Representative Payee does not substitute for legal Guardianship.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-10-11T00:00:00.000
NYCERS
Agency: NYCERS • Date Issued: 2014-04-09T00:00:00.000 • Recommendation: Inform members, upon retirement, of those requirements.
Agency
NYCERS
Date Issued
2014-04-09T00:00:00.000
Recommendation
Inform members, upon retirement, of those requirements.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-10-11T00:00:00.000
DOF
Agency: DOF • Date Issued: 2014-04-10T00:00:00.000 • Acceptance Status: Accepted
Agency
DOF
Date Issued
2014-04-10T00:00:00.000
Recommendation
DOI made the follow Policy and Procedure Recommendation: Require the ALJ's who receive fraudulent documents from a respondent to immediately make a file, which will include all of the documents submitted as well as require the ALJ to document the date and time of occurrence prior to making a notification to DOI, if necessary.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2020-01-29T00:00:00.000
NYCERS
Agency: NYCERS • Date Issued: 2014-04-10T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCERS
Date Issued
2014-04-10T00:00:00.000
Recommendation
DOI recommends that NYCERS remind members of the importance of treating their NYCERS user name and password as they would the same information for their bank accounts.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-05-20T00:00:00.000
DCLA
Agency: DCLA • Date Issued: 2014-04-11T00:00:00.000 • Acceptance Status: Accepted
Agency
DCLA
Date Issued
2014-04-11T00:00:00.000
Recommendation
DCLA should have a discussion with CIRS about possible ways for ING to update the software to allow an option to select multiple salary funding sources and multiple allocation of percentages.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-10-16T00:00:00.000
DCLA
Agency: DCLA • Date Issued: 2014-04-11T00:00:00.000 • Acceptance Status: Accepted
Agency
DCLA
Date Issued
2014-04-11T00:00:00.000
Recommendation
DCLA should create and distribute to each cultural institution a formal policy and procedure outlining the appropriate steps to be taken when completing and submitting the CIRS census report.  This policy should include a reminder that the ING software system must be updated annually to properly reflect the current salary funding information, and the DCLA staff person assigned to review the CIRS census.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-10-16T00:00:00.000
DCLA
Agency: DCLA • Date Issued: 2014-04-11T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
DCLA
Date Issued
2014-04-11T00:00:00.000
Recommendation
Using the corrected reports, DCLA should seek recoupment from the twenty-seven institutions that over-billed the City, as appropriate, for the period between 2007 and 2012.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Agency Reported Status
Agency self-reported practice already in place
OMB
Agency: OMB • Date Issued: 2014-04-11T00:00:00.000 • Acceptance Status: Accepted
Agency
OMB
Date Issued
2014-04-11T00:00:00.000
Recommendation
OMB should institute a verification procedure for the pension contributions to CIRS, ensuring that the amount paid to CIRS on behalf of each institution is appropriately proportionate to the institution's initial award.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-04-10T00:00:00.000
OMB
Agency: OMB • Date Issued: 2014-04-11T00:00:00.000 • Acceptance Status: Accepted
Agency
OMB
Date Issued
2014-04-11T00:00:00.000
Recommendation
Using the corrected reports, OMB should seek recoupment from the twenty-seven institutions that over-billed the City, as appropriate, for the period between 2007 and 2012.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-04-10T00:00:00.000
DOB
Agency: DOB • Date Issued: 2014-04-16T00:00:00.000 • Acceptance Status: Accepted
Agency
DOB
Date Issued
2014-04-16T00:00:00.000
Recommendation
DOB should require licensed Master Plumbers to submit an operating agreement upon submission of their original license application and when changing their business affiliation. This operating agreement should outline the officers duties and responsibilities, percentage of ownership, allocation of profits and losses, and buyout and sell rules for transferring interest when an officer wants to leave the business or in the event of death.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2020-02-07T00:00:00.000
Agency Reported Status
Alternate measures implemented
DOB
Agency: DOB • Date Issued: 2014-04-16T00:00:00.000 • Acceptance Status: Accepted
Agency
DOB
Date Issued
2014-04-16T00:00:00.000
Recommendation
DOB should require licensed Master Plumbers to submit a contract when a licensee purchases his interest from a prior licensee showing what they have purchased and what was given as consideration in exchange for the stock certificate.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2020-02-07T00:00:00.000
Agency Reported Status
Alternate measures implemented
DSNY
Agency: DSNY • Date Issued: 2014-04-16T00:00:00.000 • Acceptance Status: Accepted
Agency
DSNY
Date Issued
2014-04-16T00:00:00.000
Recommendation
DOI is recommending that DSNY review its fuel safety directives and distribution directives and consider making changes to such to rectify this issue.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-05-07T00:00:00.000
DOHMH
Agency: DOHMH • Date Issued: 2014-04-18T00:00:00.000 • Acceptance Status: Accepted
Agency
DOHMH
Date Issued
2014-04-18T00:00:00.000
Recommendation
DOI recommended that DOHMH meet with Craigslist to discuss how to limit additional advertisements for the sale of mobile food vending permits from appearing on the website.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-05-05T00:00:00.000
DOC
Agency: DOC • Date Issued: 2014-05-05T00:00:00.000 • Acceptance Status: Accepted
Agency
DOC
Date Issued
2014-05-05T00:00:00.000
Recommendation
DOC should conduct a review of the facilities that do not currently have video surveillance in the decontamination rooms and install cameras in said locations as soon as possible.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-08-05T00:00:00.000
DOC
Agency: DOC • Date Issued: 2014-05-05T00:00:00.000 • Acceptance Status: Accepted
Agency
DOC
Date Issued
2014-05-05T00:00:00.000
Recommendation
DOC should conduct a review of the facilities that do not currently have video surveillance in the decontamination rooms and install cameras in said locations as soon as possible.
Acceptance Status
Accepted
Implementation Status
No
Agency Reported Status
Partially implemented
DOC
Agency: DOC • Date Issued: 2014-05-13T00:00:00.000 • Acceptance Status: Accepted
Agency
DOC
Date Issued
2014-05-13T00:00:00.000
Recommendation
Glass window panels should be installed in the doors of all religious offices to ensure that members of uniform staff are able to effectively supervise, and to reduce the possibility of civilian staff having inappropriate contact with inmates.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-08-14T00:00:00.000
HRA
Agency: HRA • Date Issued: 2014-05-14T00:00:00.000 • Acceptance Status: Accepted
Agency
HRA
Date Issued
2014-05-14T00:00:00.000
Recommendation
HRA should reissue its Code of Conduct to its employees, particularly those assigned to SNAP Center #45 located at 1365 Jerome Avenue, Bronx, New York, and stress adherence to the Conflicts of Interest provisions cited in Section II.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-06-01T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2014-05-21T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2014-05-21T00:00:00.000
Recommendation
NYCHA should request form appliance suppliers at time of delivery, a full accounting of delivered items, including the item description and serial number. The documents should be maintained centrally or locally, whichever is most practical, so that the items may be fully accounted for and identified should there be a theft or other loss.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2023-11-11T00:00:00.000
ACS
Agency: ACS • Date Issued: 2014-05-23T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
ACS
Date Issued
2014-05-23T00:00:00.000
Recommendation
ACS should revisit and enforce its own policy regarding DCP notebooks, and should ensure that (1) all ACS investigative employees are appropriately trained in the necessity of contemporaneous documentation into the DCP notebooks; and the requirement of transfer of that documentation to the CONNECTIONS system within five business days; (2) all DCP notebooks are being periodically reviewed with supervisors; and that (3) no CPS is able to obtain a new DCP notebook without first turning in the used one for review.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2014-12-08T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
DYCD
Agency: DYCD • Date Issued: 2014-06-03T00:00:00.000 • Acceptance Status: Accepted
Agency
DYCD
Date Issued
2014-06-03T00:00:00.000
Recommendation
DYCD should take measures to ensure that each of its contractors is in compliance with contractual requirements related to purchasing requirements and competitive bidding.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-06-18T00:00:00.000
DYCD
Agency: DYCD • Date Issued: 2014-06-03T00:00:00.000 • Acceptance Status: Accepted
Agency
DYCD
Date Issued
2014-06-03T00:00:00.000
Recommendation
DYCD should mandate that each director, officer, board member or executive staff member associated with their respective contractors sign annual certifications averring that each such individual is in compliance with the section 2.02 Conflicts of Interest provisions of the contractor's City contract.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-06-18T00:00:00.000
Agency Reported Status
Alternate measures implemented
DEP
Agency: DEP • Date Issued: 2014-06-05T00:00:00.000 • Acceptance Status: Accepted
Agency
DEP
Date Issued
2014-06-05T00:00:00.000
Recommendation
DEP should remind its staff of the rules and regulations relating to proper recordkeeping of vehicle logs relating to agency assigned vehicles.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-07-17T00:00:00.000
DEP
Agency: DEP • Date Issued: 2014-06-05T00:00:00.000 • Acceptance Status: Rejected
Agency
DEP
Date Issued
2014-06-05T00:00:00.000
Recommendation
DEP should institute a policy of regular review of vehicle logs by the Fleet Services to insure that all the employees who are assigned agency vehicles maintain proper and accurate records of vehicle usage.
Acceptance Status
Rejected
Implementation Status
No
TLC
Agency: TLC • Date Issued: 2014-06-23T00:00:00.000 • Acceptance Status: Accepted
Agency
TLC
Date Issued
2014-06-23T00:00:00.000
Recommendation
TLC should consider institution of a policy prohibiting its employees from carrying firearms and other dangerous weapons while on duty. TLC should review relevant policies of other New York City agencies, such as the FDNY and DSNY, as examples when drafting this policy
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2014-08-14T00:00:00.000
DOC
Agency: DOC • Date Issued: 2014-07-02T00:00:00.000 • Acceptance Status: Rejected
Agency
DOC
Date Issued
2014-07-02T00:00:00.000
Recommendation
A section be added to Directive 2256A instructing MOS to take necessary measures to remove or destroy any departmental insignias, symbols, and or logos prior to donating or discarding obsolete uniforms.
Acceptance Status
Rejected
Implementation Status
No
DOB
Agency: DOB • Date Issued: 2014-07-02T00:00:00.000 • Acceptance Status: Accepted
Agency
DOB
Date Issued
2014-07-02T00:00:00.000
Recommendation
DOB will make their PW2’s more resistant to fraud by placing unique identifiers, a “COPY” watermark, or some other fraud resistant measure on all pages of the PW2.
Acceptance Status
Accepted
Implementation Status
No
Agency Reported Status
Implementation in progress
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