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Policy and Procedure Recommendations (PPR) Portal

The New York City Department of Investigation’s Policy and Procedure Recommendations (PPR) Portal provides the public with a greater understanding of the recommendations DOI issues to City agencies and entities. PPRs are formal written recommendations to City agencies that correct policy, procedural and operational vulnerabilities identified through DOI investigations. These PPRs are part of DOI’s distinct approach to attacking corruption: through prevention, education, arrests, public reports, and reforms that tighten internal controls and prevent fraud and corruption from re-occurring. PPRs help improve the efficiency and effectiveness of City government, defend the City from fraudulent activity, and protect City workers and the public from conditions that could affect health and safety. This dataset pulls the most recent information from DOIs PPR portal, available on their website.

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Showing 50 real records
ACS
Agency: ACS • Date Issued: 2017-02-16T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
ACS
Date Issued
2017-02-16T00:00:00.000
Recommendation
ACS should review and revise its oversight policies to ensure supervisors are regularly and adequately overseeing their CPS workers and following up on written directives to the workers.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2017-04-24T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
ACS
Agency: ACS • Date Issued: 2017-02-16T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2017-02-16T00:00:00.000
Recommendation
ACS should regularly remind its staff of the duty to report child abuse and maltreatment allegations immediately to the SCR, and provide continued training to all mandated reporters.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-06-12T00:00:00.000
H+H
Agency: H+H • Date Issued: 2017-02-21T00:00:00.000 • Acceptance Status: Accepted
Agency
H+H
Date Issued
2017-02-21T00:00:00.000
Recommendation
Make clear to all visitors that the use of cellphone cameras and/or other recording devices is prohibited due to patient privacy issues.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-04-18T00:00:00.000
H+H
Agency: H+H • Date Issued: 2017-02-21T00:00:00.000 • Recommendation: Limit the number of visitors a patient may have at a given time.
Agency
H+H
Date Issued
2017-02-21T00:00:00.000
Recommendation
Limit the number of visitors a patient may have at a given time.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-04-18T00:00:00.000
H+H
Agency: H+H • Date Issued: 2017-02-21T00:00:00.000 • Recommendation: Minors must be accompanied by an adult at all times.
Agency
H+H
Date Issued
2017-02-21T00:00:00.000
Recommendation
Minors must be accompanied by an adult at all times.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-04-18T00:00:00.000
H+H
Agency: H+H • Date Issued: 2017-02-21T00:00:00.000 • Acceptance Status: Accepted
Agency
H+H
Date Issued
2017-02-21T00:00:00.000
Recommendation
If a visitor causes a disturbance, the nurse in the area/administrator on duty must call Hospital Security, which will take the lead in determining if the individual(s) should be ejected.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-04-18T00:00:00.000
H+H
Agency: H+H • Date Issued: 2017-02-21T00:00:00.000 • Acceptance Status: Accepted
Agency
H+H
Date Issued
2017-02-21T00:00:00.000
Recommendation
Visitors are not allowed in patient rooms while nurses are administering hygienic care.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-04-18T00:00:00.000
DOF
Agency: DOF • Date Issued: 2017-03-02T00:00:00.000 • Acceptance Status: Accepted
Agency
DOF
Date Issued
2017-03-02T00:00:00.000
Recommendation
DOF should conduct thorough annual audits of all its bank accounts, including any associated auditor logbooks.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2020-02-05T00:00:00.000
DOF
Agency: DOF • Date Issued: 2017-03-02T00:00:00.000 • Acceptance Status: Accepted
Agency
DOF
Date Issued
2017-03-02T00:00:00.000
Recommendation
DOF should ensure that employees responsible for the disbursement of funds are not also responsible for the reconciliation of disbursement accounts.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-04-28T00:00:00.000
DOF
Agency: DOF • Date Issued: 2017-03-02T00:00:00.000 • Acceptance Status: Accepted
Agency
DOF
Date Issued
2017-03-02T00:00:00.000
Recommendation
DOF should further ensure that employees responsible for reconciling DOF disbursement accounts do not gain access to DOF checks or accounts that would allow them to withdraw DOF funds.  As this investigation revealed, the DOF accountant was responsible for ensuring that Sheriff's Office accounts had sufficient funds for disbursements but still had access to the Sheriff's Office account checks, enabling her to write checks to herself.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-04-28T00:00:00.000
DOF
Agency: DOF • Date Issued: 2017-03-02T00:00:00.000 • Acceptance Status: Accepted
Agency
DOF
Date Issued
2017-03-02T00:00:00.000
Recommendation
DOF should audit all bank accounts to which the DOF accountant had access during her employment to determine if there are any additional instances of theft.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2020-02-05T00:00:00.000
OCME
Agency: OCME • Date Issued: 2017-03-03T00:00:00.000 • Acceptance Status: Accepted
Agency
OCME
Date Issued
2017-03-03T00:00:00.000
Recommendation
OCME should educate and immediately distribute a copy of OCME Policy Manual to all OCME staff. Additionally, OCME should enforce the Standards of Conduct §2604 (b) (5)(13) found under Chapter 68 of the New York City Charter that strictly prohibits “public servants from accepting gratuities or any valuable gift.”
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-05-15T00:00:00.000
OCME
Agency: OCME • Date Issued: 2017-03-03T00:00:00.000 • Acceptance Status: Accepted
Agency
OCME
Date Issued
2017-03-03T00:00:00.000
Recommendation
OCME should conspicuously post signs in its morgue facilities and loading bays which state that the unlawful giving and receiving of gratuities is prohibited.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-05-15T00:00:00.000
DOF
Agency: DOF • Date Issued: 2017-03-03T00:00:00.000 • Acceptance Status: Accepted
Agency
DOF
Date Issued
2017-03-03T00:00:00.000
Recommendation
DOF should review all SCRIE applications and verify all necessary information, including the applicant's apartment type, the number of rooms in the unit, whether the applicant previously applied for SCRIE benefits, and, whenever possible, whether other occupants reside with the applicant.  The DOF employee responsible for reviewing and verifying the application should then mark the application as reviewed and verified.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2020-01-30T00:00:00.000
DOF
Agency: DOF • Date Issued: 2017-03-03T00:00:00.000 • Acceptance Status: Accepted
Agency
DOF
Date Issued
2017-03-03T00:00:00.000
Recommendation
DOF should compare all available information, including income statements provided by the applicant or accessible WMS information through the Human Resources Administration (HRA), to ascertain whether the information provided by the SCRIE applicant is accurate. If DOF application reviewers discover any discrepancy in the household composition information provided by the applicant, DOF should demand the applicant to submit tax information for other individuals discovered to also reside at the applicant’s home before approving the application.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2020-01-30T00:00:00.000
DOF
Agency: DOF • Date Issued: 2017-03-03T00:00:00.000 • Acceptance Status: Accepted
Agency
DOF
Date Issued
2017-03-03T00:00:00.000
Recommendation
DOF should create a fraud detection and investigative unit for its SCRIE and DRIE programs with access to OCME death databases, Social Security Administration disability databases, HRA databases, and other investigative databases to help identify applicants who might be fraudulently receiving benefits.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-06-02T00:00:00.000
DOF
Agency: DOF • Date Issued: 2017-03-03T00:00:00.000 • Acceptance Status: Accepted
Agency
DOF
Date Issued
2017-03-03T00:00:00.000
Recommendation
Because of the above concerns, DOF should review SCRIE docket number S13126 to ensure eligibility for SCRIE benefits and report back to DOI within three months with their findings.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-06-02T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2017-03-06T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2017-03-06T00:00:00.000
Recommendation
Retrain Property Managers and Superintendents to clarify that before signing off on a vendor work order, they are responsible for confirming that the work was completed by: a) inspecting the work; b) checking the work order history to confirm that the job was completed by the vendor requesting payment; and c) inquiring about and documenting the tenant’s satisfaction.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-10-24T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2017-03-06T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2017-03-06T00:00:00.000
Recommendation
Revise NYCHA’s work order form to: a) require vendors to sign and print their name; b) add a written stipulation that by signing the work order, vendors are certifying that they have completed the work as specified, and development managers are certifying that they have inspected the work; and c) add a verification requirement specifying that “Any false statement made herein is punishable as a Class A Misdemeanor pursuant to NYS Penal Law § 210.45, punishable by up to one year’s imprisonment; federal Title 18 Section 1001, punishable by up to five years’ imprisonment, and/or the federal False Claims Act.”
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2023-04-06T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2017-03-06T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2017-03-06T00:00:00.000
Recommendation
Increase compliance with NYCHA policies including SP 040:05:03 and GM-3606 by retraining development Property Managers and Superintendents concerning their responsibilities to oversee paint and other vendors by: a) randomly inspecting vendor work in progress; b) inspecting 100% of completed work (including each personally inspecting at least 25% of work orders); c) ensuring that contractors sign in daily to development Contractor Logs; and d) duly preserving all documentation concerning vendor work.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-10-24T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2017-03-06T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2017-03-06T00:00:00.000
Recommendation
Institution a new requirement that all development Property Managers and Superintendents must maintain a Vendor Work Order Inspection Log to document that all vendor work orders are duly inspected by development managers.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2024-02-23T00:00:00.000
DOHMH
Agency: DOHMH • Date Issued: 2017-03-07T00:00:00.000 • Acceptance Status: Accepted
Agency
DOHMH
Date Issued
2017-03-07T00:00:00.000
Recommendation
DOHMH should go to OATH and DOI when they are finding discrepancies when they find mobile food vendors who are receiving clearance letters when they have outstanding type "A" violations in AIMS.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2020-02-18T00:00:00.000
OATH
Agency: OATH • Date Issued: 2017-03-07T00:00:00.000 • Acceptance Status: Accepted
Agency
OATH
Date Issued
2017-03-07T00:00:00.000
Recommendation
OATH should conduct additional checks in AIMS prior to issuing a clearance letter to a mobile food vendor to ensure that a vendor does not have outstanding type "A" violations.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2020-02-05T00:00:00.000
OATH
Agency: OATH • Date Issued: 2017-03-07T00:00:00.000 • Recommendation: OATH should work with DOHMH to provide DOHMH with read-only access to AIMS
Agency
OATH
Date Issued
2017-03-07T00:00:00.000
Recommendation
OATH should work with DOHMH to provide DOHMH with read-only access to AIMS
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Agency Reported Status
Agency self-reported practice already in place
DCAS
Agency: DCAS • Date Issued: 2017-03-07T00:00:00.000 • Acceptance Status: Accepted
Agency
DCAS
Date Issued
2017-03-07T00:00:00.000
Recommendation
DCAS should include the specific reason code in the Notice of Personnel Action report that is sent to the employee's agency to ensure that when an employee is terminated for cause, the correct reason code is entered into PMS.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-05-31T00:00:00.000
DOF
Agency: DOF • Date Issued: 2017-03-07T00:00:00.000 • Acceptance Status: Accepted
Agency
DOF
Date Issued
2017-03-07T00:00:00.000
Recommendation
DOF's Human Resources Department should amend the reason code in PMS from Terminate Did Not Pass Probation (reason code #005), to Terminated for Cause (#006), as per DCAS mandate in the Notice of Personnel Action.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-04-07T00:00:00.000
DOF
Agency: DOF • Date Issued: 2017-03-07T00:00:00.000 • Acceptance Status: Accepted
Agency
DOF
Date Issued
2017-03-07T00:00:00.000
Recommendation
DOF's Human Resources Department should instruct its Payroll Department to use the correct reason code when terminating an employee so that it reflects DCAS's recommendation to terminate an employee for cause.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-04-07T00:00:00.000
DOF
Agency: DOF • Date Issued: 2017-03-07T00:00:00.000 • Acceptance Status: Accepted
Agency
DOF
Date Issued
2017-03-07T00:00:00.000
Recommendation
DOF's Human Resources and Payroll Department should conduct an audit of all the employees that DCAS recommended be terminated in the past three years to identify the termination reason codes. This audit will help ensure that the correct reason code was entered into PMS and would prevent a terminated employee from improperly receiving unemployment benefits. DOI must be notified of any errors identified.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-04-07T00:00:00.000
HPD
Agency: HPD • Date Issued: 2017-03-10T00:00:00.000 • Acceptance Status: Accepted
Agency
HPD
Date Issued
2017-03-10T00:00:00.000
Recommendation
DOI learned that no photos were taken during the inspections. HPD should implement a system where photos are taken during inspections and maintained with inspections reports.
Acceptance Status
Accepted
Implementation Status
Yes
Agency Reported Status
Partially accepted and implemented
HPD
Agency: HPD • Date Issued: 2017-03-10T00:00:00.000 • Acceptance Status: Rejected
Agency
HPD
Date Issued
2017-03-10T00:00:00.000
Recommendation
Enable GPS tracking in HPD phones and / or handheld devices provided to HPD employees who work outside of an office.
Acceptance Status
Rejected
Implementation Status
No
HPD
Agency: HPD • Date Issued: 2017-03-10T00:00:00.000 • Acceptance Status: Rejected
Agency
HPD
Date Issued
2017-03-10T00:00:00.000
Recommendation
Increase or maintain the number staff in the Disciplinary Unit to allow for investigations to start promptly upon receiving a complaint.
Acceptance Status
Rejected
Implementation Status
No
NYCHA
Agency: NYCHA • Date Issued: 2017-03-10T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2017-03-10T00:00:00.000
Recommendation
NYCHA be diligent in verifying the employment eligibility of workers performing work at NYCHA developments.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-11-28T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2017-03-10T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2017-03-10T00:00:00.000
Recommendation
NYCHA utilize the federal e-verify database to ensure that all employees at NYCHA work sites are eligible to perform such work.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-11-28T00:00:00.000
HRA
Agency: HRA • Date Issued: 2017-03-13T00:00:00.000 • Acceptance Status: Accepted
Agency
HRA
Date Issued
2017-03-13T00:00:00.000
Recommendation
APS CGP social workers shall conduct home visits of incapacitated persons who receive Section 8 subsidies from HPD on a quarterly basis and if the incapacitated person is not residing in the Section 8 subsidized address, APS shall inform HPD immediately.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-05-04T00:00:00.000
HPD
Agency: HPD • Date Issued: 2017-03-13T00:00:00.000 • Acceptance Status: Accepted
Agency
HPD
Date Issued
2017-03-13T00:00:00.000
Recommendation
Require building inspectors to place filled IV-1 cards in the individual building folder in the corresponding borough office
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-04-10T00:00:00.000
HPD
Agency: HPD • Date Issued: 2017-03-13T00:00:00.000 • Acceptance Status: Accepted
Agency
HPD
Date Issued
2017-03-13T00:00:00.000
Recommendation
Randomly audit the last two years of inspections conducted per HPD records by Inspector Estrada's.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-04-10T00:00:00.000
HPD
Agency: HPD • Date Issued: 2017-03-17T00:00:00.000 • Acceptance Status: Accepted
Agency
HPD
Date Issued
2017-03-17T00:00:00.000
Recommendation
Establish and document clear procedures regarding the termination of buildings, and distribute it to all TIL staff
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-05-08T00:00:00.000
HPD
Agency: HPD • Date Issued: 2017-03-17T00:00:00.000 • Acceptance Status: Accepted
Agency
HPD
Date Issued
2017-03-17T00:00:00.000
Recommendation
Include a checklist to ensure that all steps are taken during the termination process, to be signed off by a supervisor
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-05-08T00:00:00.000
HPD
Agency: HPD • Date Issued: 2017-03-17T00:00:00.000 • Acceptance Status: Accepted
Agency
HPD
Date Issued
2017-03-17T00:00:00.000
Recommendation
Enforce its bylaws requiring two signatures on all checks, and prohibiting a payee from being one of those signatures
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-05-08T00:00:00.000
HPD
Agency: HPD • Date Issued: 2017-03-17T00:00:00.000 • Acceptance Status: Accepted
Agency
HPD
Date Issued
2017-03-17T00:00:00.000
Recommendation
Continue to work with HPD’s legal department to establish access to the TA bank accounts, including the bank riders and signature cards
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-05-08T00:00:00.000
DOB
Agency: DOB • Date Issued: 2017-03-17T00:00:00.000 • Acceptance Status: N/A
Agency
DOB
Date Issued
2017-03-17T00:00:00.000
Recommendation
Visitor ID’s should be photocopied and attached to the corresponding cover sheet.
Acceptance Status
N/A
Implementation Status
N/A
Agency Reported Status
Not applicable
DOB
Agency: DOB • Date Issued: 2017-03-17T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
DOB
Date Issued
2017-03-17T00:00:00.000
Recommendation
The log book containing sign in information when Q-Matic system does down should be maintained
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Agency Reported Status
Agency self-reported practice already in place
DOB
Agency: DOB • Date Issued: 2017-03-17T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
DOB
Date Issued
2017-03-17T00:00:00.000
Recommendation
All documents corresponding with a violation should be upload to the AEU document viewer.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Agency Reported Status
Agency self-reported practice already in place
DOB
Agency: DOB • Date Issued: 2017-03-17T00:00:00.000 • Recommendation: Cover sheets should be filed and maintained.
Agency
DOB
Date Issued
2017-03-17T00:00:00.000
Recommendation
Cover sheets should be filed and maintained.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Agency Reported Status
Agency self-reported practice already in place
NYCHA
Agency: NYCHA • Date Issued: 2017-03-27T00:00:00.000 • Acceptance Status: Rejected
Agency
NYCHA
Date Issued
2017-03-27T00:00:00.000
Recommendation
After identifying violent and recidivist criminal offenders, NYCHA’s Law Department should more aggressively prosecute tenancy termination cases against their households. When NYCHA leaseholders participated in, or knew or should have known of serious criminal activity that is threatening the safety and security of public housing neighbors, NYCHA should prosecute cases through the hearing stage and request that hearing officers authorize eviction of these households.
Acceptance Status
Rejected
Implementation Status
No
Agency Reported Status
Unknown Rejection
NYCHA
Agency: NYCHA • Date Issued: 2017-03-27T00:00:00.000 • Acceptance Status: Rejected
Agency
NYCHA
Date Issued
2017-03-27T00:00:00.000
Recommendation
In cases where the head of household did not participate in or have knowledge of the crime, and particularly where criminal activity stems from gangs or crews based in a specific housing development or neighborhood, NYCHA’s Law Department attorneys and/or hearing officers should consider mandating that the household transfer to a different development far away from the locus of crime, and/or downsize to an appropriately-sized apartment.
Acceptance Status
Rejected
Implementation Status
No
Agency Reported Status
Unknown Rejection
NYCHA
Agency: NYCHA • Date Issued: 2017-03-27T00:00:00.000 • Acceptance Status: Rejected
Agency
NYCHA
Date Issued
2017-03-27T00:00:00.000
Recommendation
NYCHA, including the Anti-Narcotics Strike Force of the Law Department, and Administrative Law Judge hearing officers, should make Permanent Exclusion a meaningful remedy by identifying cases involving blatant and repeated Violations of Permanent Exclusion, and aggressively prosecuting these cases to hold their households accountable for failing to exclude known criminal offenders.
Acceptance Status
Rejected
Implementation Status
No
Agency Reported Status
Unknown Rejection
NYCHA
Agency: NYCHA • Date Issued: 2017-03-27T00:00:00.000 • Acceptance Status: Rejected
Agency
NYCHA
Date Issued
2017-03-27T00:00:00.000
Recommendation
For compelling reasons of personnel safety and law enforcement authority, NYCHA should strongly consider taking action to transfer the functions of investigating and enforcing Violations of Permanent Exclusion from NYCHA civilian investigators, to officers with law enforcement authority. Transferring these functions to a law enforcement entity would protect investigator safety and enhance the effectiveness of Permanent Exclusion enforcement.
Acceptance Status
Rejected
Implementation Status
No
Agency Reported Status
Unknown Rejection
NYCHA
Agency: NYCHA • Date Issued: 2017-03-27T00:00:00.000 • Acceptance Status: Rejected
Agency
NYCHA
Date Issued
2017-03-27T00:00:00.000
Recommendation
NYCHA should broaden its NYCHA Trespass Policy for Felony Drug Arrests, Standard Procedure 040:05:1, to encompass the serious criminal charges designated in NYPD’s Cases For Legal Action Policy, Patrol Guide #214-07: all search warrants where contraband is recovered; murder, rape, robbery, assault, burglary, arson, and criminal sex acts and abuse; and all firearms offenses.
Acceptance Status
Rejected
Implementation Status
No
Agency Reported Status
Unknown Rejection
NYCHA
Agency: NYCHA • Date Issued: 2017-03-27T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2017-03-27T00:00:00.000
Recommendation
NYCHA hearing officers should encourage tenants’ attendance at termination hearings by requiring tenants to demonstrate a meritorious defense and good cause for failing to appear for scheduled hearings before granting requests to re-open default judgment.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-11-28T00:00:00.000
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