Ask NYC Browse All Data Public Safety Transportation Health Buildings

Policy and Procedure Recommendations (PPR) Portal

The New York City Department of Investigation’s Policy and Procedure Recommendations (PPR) Portal provides the public with a greater understanding of the recommendations DOI issues to City agencies and entities. PPRs are formal written recommendations to City agencies that correct policy, procedural and operational vulnerabilities identified through DOI investigations. These PPRs are part of DOI’s distinct approach to attacking corruption: through prevention, education, arrests, public reports, and reforms that tighten internal controls and prevent fraud and corruption from re-occurring. PPRs help improve the efficiency and effectiveness of City government, defend the City from fraudulent activity, and protect City workers and the public from conditions that could affect health and safety. This dataset pulls the most recent information from DOIs PPR portal, available on their website.

City Government Department of Investigation (DOI) Dataset jstn-jaut 7 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
H+H
Agency: H+H • Date Issued: 2017-07-05T00:00:00.000 • Acceptance Status: Rejected
Agency
H+H
Date Issued
2017-07-05T00:00:00.000
Recommendation
An integrity monitor should be retained through DOI to oversee the CIH reconstruction project.
Acceptance Status
Rejected
Implementation Status
No
H+H
Agency: H+H • Date Issued: 2017-07-05T00:00:00.000 • Acceptance Status: Accepted
Agency
H+H
Date Issued
2017-07-05T00:00:00.000
Recommendation
Increased Human Resources For H+H Art: The lack of staffing can be addressed without significant additional cost by OSP coordinating with the Executive Directors of the various facilities, appointing and training liaisons as set forth in OP 10-23, and providing them with the necessary resources to locate and care for the artworks in their possession.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-08-17T00:00:00.000
H+H
Agency: H+H • Date Issued: 2017-07-05T00:00:00.000 • Recommendation: OSP must comply with the dictates of OP 10-23.
Agency
H+H
Date Issued
2017-07-05T00:00:00.000
Recommendation
OSP must comply with the dictates of OP 10-23.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-08-17T00:00:00.000
H+H
Agency: H+H • Date Issued: 2017-07-05T00:00:00.000 • Acceptance Status: Accepted
Agency
H+H
Date Issued
2017-07-05T00:00:00.000
Recommendation
OSP must comply with the relevant City Charter provisions, in particular the Percent for Art Law.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-08-17T00:00:00.000
H+H
Agency: H+H • Date Issued: 2017-07-05T00:00:00.000 • Acceptance Status: Accepted
Agency
H+H
Date Issued
2017-07-05T00:00:00.000
Recommendation
The database software should be updated to the current software version purchased in 2015.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-08-17T00:00:00.000
H+H
Agency: H+H • Date Issued: 2017-07-05T00:00:00.000 • Acceptance Status: Accepted
Agency
H+H
Date Issued
2017-07-05T00:00:00.000
Recommendation
Enhance Database security. All users should have and use individual usernames and passwords. Only limited staff members should be granted complete access to the database and given authority to eliminate records.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-08-17T00:00:00.000
H+H
Agency: H+H • Date Issued: 2017-07-05T00:00:00.000 • Acceptance Status: Accepted
Agency
H+H
Date Issued
2017-07-05T00:00:00.000
Recommendation
OSP must undertake a comprehensive survey of all works in every facility and storage space, regardless of value, to create a baseline for the collection. Survey guidelines should be prepared detailing uniform information to be obtained, including a photograph, description, accurate location, value, and condition of each item, with each item tagged as it is recorded for the survey. The information in the database should then be updated accordingly, with all items valued under $500 identified separately as fixed assets, in accordance with OP 10-23 Sec. III.1(a), (c).
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-08-17T00:00:00.000
H+H
Agency: H+H • Date Issued: 2017-07-05T00:00:00.000 • Acceptance Status: Accepted
Agency
H+H
Date Issued
2017-07-05T00:00:00.000
Recommendation
Return artworks removed to storage or executive offices in violation of OP 10-23 Sec. IV.3(a) to public view, unless there is an articulable reason for removal of a particular work.
Acceptance Status
Accepted
Implementation Status
No
H+H
Agency: H+H • Date Issued: 2017-07-05T00:00:00.000 • Acceptance Status: Accepted
Agency
H+H
Date Issued
2017-07-05T00:00:00.000
Recommendation
Enhance security and storage conditions by installing temperature and humidity controls for storage rooms, purchasing appropriate storage materials, providing preservation education and training, and installing security devices such as card readers and/or cameras for all storage sites to serve as an electronic record of who accessed a particular area and when.
Acceptance Status
Accepted
Implementation Status
No
H+H
Agency: H+H • Date Issued: 2017-07-05T00:00:00.000 • Acceptance Status: Rejected
Agency
H+H
Date Issued
2017-07-05T00:00:00.000
Recommendation
Internal Audit should conduct the follow-up to its 2014 audit, with regular and routine audits thereafter, to ensure OSP is in compliance with the dictates of OP 10-23 and City rules and regulations, and to verify the integrity of the database information.
Acceptance Status
Rejected
Implementation Status
No
H+H
Agency: H+H • Date Issued: 2017-07-05T00:00:00.000 • Acceptance Status: Rejected
Agency
H+H
Date Issued
2017-07-05T00:00:00.000
Recommendation
Employees, particularly those in management-level, Finance, Payroll and Human Resources positions, should remove all identifying information from their LinkedIn or other social media profiles. Information should be limited to their name and the fact that they work for NYC Health + Hospitals.
Acceptance Status
Rejected
Implementation Status
No
H+H
Agency: H+H • Date Issued: 2017-07-05T00:00:00.000 • Acceptance Status: Accepted
Agency
H+H
Date Issued
2017-07-05T00:00:00.000
Recommendation
All employees who might potentially receive fraudulent emails requesting payment or employee PI should receive additional training on spotting the warning signs of phishing.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-08-24T00:00:00.000
DOB
Agency: DOB • Date Issued: 2017-07-06T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
DOB
Date Issued
2017-07-06T00:00:00.000
Recommendation
Stamps and other stationery bearing DOB or DOB logos or letterheads be kept in a secure place, such as a locked drawer with restricted access, when not in use.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Agency Reported Status
Agency self-reported practice already in place
H+H
Agency: H+H • Date Issued: 2017-07-06T00:00:00.000 • Acceptance Status: Accepted
Agency
H+H
Date Issued
2017-07-06T00:00:00.000
Recommendation
Senior Management should conduct spot checks at patient homes to verify they have received items purchased on their behalf by Health + Hospitals caseworkers.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-11-27T00:00:00.000
H+H
Agency: H+H • Date Issued: 2017-07-06T00:00:00.000 • Acceptance Status: Accepted
Agency
H+H
Date Issued
2017-07-06T00:00:00.000
Recommendation
Senior Management should be mindful of, and follow up on, unusual requests/requests for large quantities of gift cards for particular patients.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-11-27T00:00:00.000
H+H
Agency: H+H • Date Issued: 2017-07-06T00:00:00.000 • Acceptance Status: Accepted
Agency
H+H
Date Issued
2017-07-06T00:00:00.000
Recommendation
Senior Management should randomly compare patient signatures on gift card logs to signatures on file.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-11-27T00:00:00.000
H+H
Agency: H+H • Date Issued: 2017-07-06T00:00:00.000 • Acceptance Status: Accepted
Agency
H+H
Date Issued
2017-07-06T00:00:00.000
Recommendation
Log sheets reflecting numbers of cards distributed and signatures of case workers/patients should be attached to future gift cards requisitions.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-11-27T00:00:00.000
H+H
Agency: H+H • Date Issued: 2017-07-07T00:00:00.000 • Acceptance Status: Accepted
Agency
H+H
Date Issued
2017-07-07T00:00:00.000
Recommendation
Create a policy requiring that ACT team members complete a log sheet signed by both caseworker and patient whenever gift cards are distributed, and attach the same to future gift card requisitions.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-11-27T00:00:00.000
HRA
Agency: HRA • Date Issued: 2017-07-07T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
HRA
Date Issued
2017-07-07T00:00:00.000
Recommendation
HRA should draft and circulate a memorandum reminding all staff about adherence to Section 1 of Mayoral Directive No. 81-2, New York City Electronic Data and Processing Security Statement of Policy, which states in part, “All use of City owned or leased computer systems must be for officially authorized purposes only.”
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2017-09-19T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
HRA
Agency: HRA • Date Issued: 2017-07-07T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
HRA
Date Issued
2017-07-07T00:00:00.000
Recommendation
HRA should distribute a memorandum to all staff reminding them of their obligation to adhere to the agency’s code of Conduct, and specifically to the provisions contained in Executive Order No. 702, Section III. Confidentiality Issues Concerning Client Information, which states in part, “Staff are prohibited from accessing, reviewing, or working on case records pertaining to themselves, relatives, friends or acquaintances.”
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2017-09-19T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
HRA
Agency: HRA • Date Issued: 2017-07-07T00:00:00.000 • Acceptance Status: Accepted
Agency
HRA
Date Issued
2017-07-07T00:00:00.000
Recommendation
HRA should conduct routine audits of HRA employees who receive public assistance benefits to ensure legitimacy of these issuances, including a check to determine whether employees’ cases are handled in the same job center where the employee works.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-09-19T00:00:00.000
HRA
Agency: HRA • Date Issued: 2017-07-07T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
HRA
Date Issued
2017-07-07T00:00:00.000
Recommendation
HRA should develop metrics to measure the workload of job center supervisors, taking into account caseloads and other responsibilities, to ensure even distribution of work among supervisors.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2017-09-19T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
HRA
Agency: HRA • Date Issued: 2017-07-07T00:00:00.000 • Acceptance Status: Accepted
Agency
HRA
Date Issued
2017-07-07T00:00:00.000
Recommendation
HRA should eliminate the practice of allowing workers to select any supervisor to approve his or her case issuances. The approving supervisor should be designated or randomly assigned to reduce the likelihood of worker-supervisor collusion, among other inefficiencies and vulnerabilities discussed in this referral.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-03-01T00:00:00.000
HRA
Agency: HRA • Date Issued: 2017-07-07T00:00:00.000 • Acceptance Status: Accepted
Agency
HRA
Date Issued
2017-07-07T00:00:00.000
Recommendation
HRA should eliminate the practice that allows workers to submit emergency utility issuances as hard copies directly to supervisors for approval in lieu of submitting the issuances through POS.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-09-19T00:00:00.000
HRA
Agency: HRA • Date Issued: 2017-07-07T00:00:00.000 • Acceptance Status: Accepted
Agency
HRA
Date Issued
2017-07-07T00:00:00.000
Recommendation
HRA should conduct monthly audits of all the previous month’s LOSU EOSD issuances to identify and remedy duplicate public assistance cases and/or duplicate benefit issuances. Suspicious duplicate issuances that cannot be legitimately reconciled should be reported to DOI for follow-up.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-09-19T00:00:00.000
HRA
Agency: HRA • Date Issued: 2017-07-07T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
HRA
Date Issued
2017-07-07T00:00:00.000
Recommendation
HRA should re-examine their process for handling LOSU EOSD requests to eliminate redundant application channels, or in the alternative develop a process to reconcile potential duplicate requests from multiple application channels, to avoid duplicate benefit issuances.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2017-09-19T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
HRA
Agency: HRA • Date Issued: 2017-07-07T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
HRA
Date Issued
2017-07-07T00:00:00.000
Recommendation
HRA should re-examine their process for handling instances in which a client applies for benefits at multiple centers and develop front-end capability to notify the caseworker that the client exists in the system to prevent the creation of a new case, or in the alternative develop a process to reconcile duplicate public assistance cases before duplicate issuances are made.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2017-09-19T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
HRA
Agency: HRA • Date Issued: 2017-07-07T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
HRA
Date Issued
2017-07-07T00:00:00.000
Recommendation
HRA should re-train existing LOSU staff, and thereafter provide ongoing training updates and reminders, that enhanced furniture allowances are based on family size, and any deviations from that prescribed formula requires supporting documentation and/or reference to a policy justifying the deviation.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2017-09-19T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
HRA
Agency: HRA • Date Issued: 2017-07-07T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
HRA
Date Issued
2017-07-07T00:00:00.000
Recommendation
HRA should require approval from the LOSU Director, or above, for any deviations from the prescribed formula for enhanced furniture allowance based on family size.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2017-09-19T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
ACS
Agency: ACS • Date Issued: 2017-07-11T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2017-07-11T00:00:00.000
Recommendation
ACS should have complete access to the databases used by contracted providers to document case activities.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-02-16T00:00:00.000
ACS
Agency: ACS • Date Issued: 2017-07-11T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2017-07-11T00:00:00.000
Recommendation
ACS should conduct random audits of agency's cases to determine if other reports were falsified.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-02-16T00:00:00.000
ACS
Agency: ACS • Date Issued: 2017-07-11T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2017-07-11T00:00:00.000
Recommendation
ACS should require agency to inform them of the names of staff members who are found to have falsified documents or violated any other stipulations of the contract.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-02-16T00:00:00.000
HRA
Agency: HRA • Date Issued: 2017-07-13T00:00:00.000 • Acceptance Status: Accepted
Agency
HRA
Date Issued
2017-07-13T00:00:00.000
Recommendation
HRA should draft and circulate a memorandum reminding all staff about the guidelines for eligibility for one-time emergency grants from HRA. Specifically, that eligible persons applying for a one-shot emergency grant for rent must be currently residing in New York City at the time of application.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-09-13T00:00:00.000
DPR
Agency: DPR • Date Issued: 2017-07-20T00:00:00.000 • Acceptance Status: Accepted
Agency
DPR
Date Issued
2017-07-20T00:00:00.000
Recommendation
DOI recommends that DPR regularly analyze its staffing of parks as it relates to crime statistics in each of its parks, specifically incorporating into its analysis the day of the week, time of day, and approximate locations where crimes are more prevalent as well as the types of crimes being committed, and staffing its parks in a manner that is consistent with that analysis, in order to maximize efficient patrols of its PEP officers.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-09-11T00:00:00.000
DPR
Agency: DPR • Date Issued: 2017-07-20T00:00:00.000 • Acceptance Status: Accepted
Agency
DPR
Date Issued
2017-07-20T00:00:00.000
Recommendation
DOI also recommends that DPR analyze the staffing of the relevant 2.5% of its parks that account for 51% of all parks crimes in NYC between 3Q14 and 3Q16 and allocate its staffing to respond to these and any future incidents accordingly.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-09-11T00:00:00.000
DEP
Agency: DEP • Date Issued: 2017-07-24T00:00:00.000 • Acceptance Status: Accepted
Agency
DEP
Date Issued
2017-07-24T00:00:00.000
Recommendation
Create a Settlement Document to be executed by both DEP and the property owner or his or her representative.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-07-27T00:00:00.000
DEP
Agency: DEP • Date Issued: 2017-07-24T00:00:00.000 • Recommendation: Create a database to track the settlement documents.
Agency
DEP
Date Issued
2017-07-24T00:00:00.000
Recommendation
Create a database to track the settlement documents.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-06-22T00:00:00.000
DEP
Agency: DEP • Date Issued: 2017-07-24T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
DEP
Date Issued
2017-07-24T00:00:00.000
Recommendation
Separate the duty of adjusting accounts pursuant to a settlement from the duty of satisfying accounts when payment is submitted.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Agency Reported Status
Agency self-reported practice already in place
DEP
Agency: DEP • Date Issued: 2017-07-24T00:00:00.000 • Recommendation: Provide the customer with a detailed payment receipt.
Agency
DEP
Date Issued
2017-07-24T00:00:00.000
Recommendation
Provide the customer with a detailed payment receipt.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Agency Reported Status
Agency self-reported practice already in place
DEP
Agency: DEP • Date Issued: 2017-07-24T00:00:00.000 • Acceptance Status: Accepted
Agency
DEP
Date Issued
2017-07-24T00:00:00.000
Recommendation
Routinely reconcile the accounts that were adjusted against the settlement documents.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-08-18T00:00:00.000
DPR
Agency: DPR • Date Issued: 2017-07-26T00:00:00.000 • Acceptance Status: Accepted
Agency
DPR
Date Issued
2017-07-26T00:00:00.000
Recommendation
Although DOI initially recommended that EEO keep all cases of sexual harassment or physical contact, while advising DOI of any complaints involving sexual contact, DOI is now recommending that EEO keep all cases of sexual harassment or physical contact;
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-07-26T00:00:00.000
DPR
Agency: DPR • Date Issued: 2017-07-26T00:00:00.000 • Acceptance Status: Accepted
Agency
DPR
Date Issued
2017-07-26T00:00:00.000
Recommendation
DOI also recommends that DPR advise all complainants and/or victims of Penal Law 130 violations that they can file complaints directly with the NYPD, in addition to telling DPR about the incident;
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-07-26T00:00:00.000
DPR
Agency: DPR • Date Issued: 2017-07-26T00:00:00.000 • Acceptance Status: Accepted
Agency
DPR
Date Issued
2017-07-26T00:00:00.000
Recommendation
DOI and DPR agree to maintain regular contact and provide updates on all complaints that are referred by either agency. DOI will strive to reply within one business day of receipt to all DPR complaint referrals with a determination on whether DOI plans to open an investigation or to refer the complaint to EEO or PAO;
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-07-26T00:00:00.000
DPR
Agency: DPR • Date Issued: 2017-07-26T00:00:00.000 • Acceptance Status: Accepted
Agency
DPR
Date Issued
2017-07-26T00:00:00.000
Recommendation
DOI recommends that DPR provide “auditor access” to Advatar, DPR’s system for maintaining disciplinary records;
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-07-26T00:00:00.000
DPR
Agency: DPR • Date Issued: 2017-07-26T00:00:00.000 • Recommendation: PAO will continue to seek severe penalties in cases of sexual harassment;
Agency
DPR
Date Issued
2017-07-26T00:00:00.000
Recommendation
PAO will continue to seek severe penalties in cases of sexual harassment;
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-07-26T00:00:00.000
DPR
Agency: DPR • Date Issued: 2017-07-26T00:00:00.000 • Recommendation: PAO will continue to prioritize their investigation of sexual harassment cases;
Agency
DPR
Date Issued
2017-07-26T00:00:00.000
Recommendation
PAO will continue to prioritize their investigation of sexual harassment cases;
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-07-26T00:00:00.000
DPR
Agency: DPR • Date Issued: 2017-07-26T00:00:00.000 • Acceptance Status: Accepted
Agency
DPR
Date Issued
2017-07-26T00:00:00.000
Recommendation
DPR investigators will continue to conduct inspections of DPR facilities to identify conditions that can facilitate misconduct and, once identified, take the proper steps to correct them;
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-07-26T00:00:00.000
DPR
Agency: DPR • Date Issued: 2017-07-26T00:00:00.000 • Acceptance Status: Accepted
Agency
DPR
Date Issued
2017-07-26T00:00:00.000
Recommendation
PAO will continue to strengthen their enforcement of the sexual harassment reporting requirement for DPR supervisors by working with the supervisors’ union representatives;
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-07-26T00:00:00.000
DPR
Agency: DPR • Date Issued: 2017-07-26T00:00:00.000 • Acceptance Status: Accepted
Agency
DPR
Date Issued
2017-07-26T00:00:00.000
Recommendation
PAO will finish the creation a watch list of employees with histories of sexual harassment allegations who will be subjected to additional monitoring by PAO;
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-11-22T00:00:00.000
DPR
Agency: DPR • Date Issued: 2017-07-26T00:00:00.000 • Acceptance Status: Accepted
Agency
DPR
Date Issued
2017-07-26T00:00:00.000
Recommendation
DPR employees who have been named as the subject of a complaint, even if the allegation is not substantiated, should receive refresher EEO training;
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-07-26T00:00:00.000
NYC Data AI • Public-data exploration interface