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Policy and Procedure Recommendations (PPR) Portal

The New York City Department of Investigation’s Policy and Procedure Recommendations (PPR) Portal provides the public with a greater understanding of the recommendations DOI issues to City agencies and entities. PPRs are formal written recommendations to City agencies that correct policy, procedural and operational vulnerabilities identified through DOI investigations. These PPRs are part of DOI’s distinct approach to attacking corruption: through prevention, education, arrests, public reports, and reforms that tighten internal controls and prevent fraud and corruption from re-occurring. PPRs help improve the efficiency and effectiveness of City government, defend the City from fraudulent activity, and protect City workers and the public from conditions that could affect health and safety. This dataset pulls the most recent information from DOIs PPR portal, available on their website.

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ACS
Agency: ACS • Date Issued: 2017-10-25T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2017-10-25T00:00:00.000
Recommendation
ACS should develop written policies and procedures regarding terrace use in secure detention centers and disseminate same to all staff in secure detention centers.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-08-15T00:00:00.000
ACS
Agency: ACS • Date Issued: 2017-10-25T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2017-10-25T00:00:00.000
Recommendation
ACS should install camera monitoring systems in all terraces and/or areas made accessible to juveniles in secure detention centers, which are currently not being monitored by cameras.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-04-13T00:00:00.000
ACS
Agency: ACS • Date Issued: 2017-10-25T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2017-10-25T00:00:00.000
Recommendation
ACS should reissue and reinforce ACS policy and procedure to staff assigned to secure detention centers regarding superivsion of juveniles, bringing contraband into the facilities and providing juveniles with same, use of force upon juveniles and failure to report any use of force against a juvenile.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-10-28T00:00:00.000
FDNY
Agency: FDNY • Date Issued: 2017-11-02T00:00:00.000 • Acceptance Status: Accepted
Agency
FDNY
Date Issued
2017-11-02T00:00:00.000
Recommendation
Develop a user friendly, searchable directory for establishments to find a certified cleaning company
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-02-01T00:00:00.000
FDNY
Agency: FDNY • Date Issued: 2017-11-02T00:00:00.000 • Acceptance Status: Accepted
Agency
FDNY
Date Issued
2017-11-02T00:00:00.000
Recommendation
Re-train FDNY range hood inspectors to ensure they are cognizant of possible fraud
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-09-14T00:00:00.000
FDNY
Agency: FDNY • Date Issued: 2017-11-02T00:00:00.000 • Acceptance Status: Accepted
Agency
FDNY
Date Issued
2017-11-02T00:00:00.000
Recommendation
Ensure that firefighters and fire marshals promptly notify Fire Prevention when the cause of fires implicates FDNY certified companies and/or individuals
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-09-14T00:00:00.000
FDNY
Agency: FDNY • Date Issued: 2017-11-02T00:00:00.000 • Acceptance Status: Accepted
Agency
FDNY
Date Issued
2017-11-02T00:00:00.000
Recommendation
Require certified companies to submit their stickers, invoices, and letterheads so they can be disseminated to inspectors
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-11-28T00:00:00.000
FDNY
Agency: FDNY • Date Issued: 2017-11-02T00:00:00.000 • Recommendation: Require certified companies to perform work using commercial vehicles
Agency
FDNY
Date Issued
2017-11-02T00:00:00.000
Recommendation
Require certified companies to perform work using commercial vehicles
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-06-01T00:00:00.000
FDNY
Agency: FDNY • Date Issued: 2017-11-02T00:00:00.000 • Recommendation: Require all cleaning employees to be certified
Agency
FDNY
Date Issued
2017-11-02T00:00:00.000
Recommendation
Require all cleaning employees to be certified
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-11-28T00:00:00.000
FDNY
Agency: FDNY • Date Issued: 2017-11-02T00:00:00.000 • Recommendation: Require certified companies to list all employees on their applications
Agency
FDNY
Date Issued
2017-11-02T00:00:00.000
Recommendation
Require certified companies to list all employees on their applications
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-11-28T00:00:00.000
FDNY
Agency: FDNY • Date Issued: 2017-11-02T00:00:00.000 • Recommendation: Increase the number of specialized range hood inspectors
Agency
FDNY
Date Issued
2017-11-02T00:00:00.000
Recommendation
Increase the number of specialized range hood inspectors
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-06-18T00:00:00.000
FDNY
Agency: FDNY • Date Issued: 2017-11-02T00:00:00.000 • Recommendation: Pursue civil and/or criminal penalties for cleaning-related Fire Code violations
Agency
FDNY
Date Issued
2017-11-02T00:00:00.000
Recommendation
Pursue civil and/or criminal penalties for cleaning-related Fire Code violations
Acceptance Status
Rejected
Implementation Status
No
FDNY
Agency: FDNY • Date Issued: 2017-11-02T00:00:00.000 • Acceptance Status: Accepted
Agency
FDNY
Date Issued
2017-11-02T00:00:00.000
Recommendation
Require that certified companies possess the necessary equipment needed to perform cleanings
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-06-01T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2017-11-03T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2017-11-03T00:00:00.000
Recommendation
NYCHA should survey and improve security as needed at development storerooms and supply rooms, including installing self-closing and self-locking doors, alarm systems, electronic layered access control systems, roll-down gates, and CCTV cameras.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-11-15T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2017-11-03T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2017-11-03T00:00:00.000
Recommendation
Pursuant to NYCHA policy, development Housing Managers and Superintendents are responsible for the overall operation of storerooms and supply rooms. NYCHA should ensure that Housing Managers and Superintendents are practicing appropriate controls over storeroom and supply room keys such that only authorized NYCHA personnel – Housing Managers, Superintendents, Assistant Superintendents, storeroom keeper, Supervisor of Housing Caretakers, and Supervising Housing Groundskeeper -- have key access. Development staff should be instructed to question unauthorized individuals found in development storerooms about any legitimate business purpose, and to promptly report any suspicious activity to NYCHA’s Office of the Inspector General.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-11-15T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2017-11-03T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2017-11-03T00:00:00.000
Recommendation
NYCHA should install signage at each storeroom indicating that access is restricted to authorized personnel.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-11-15T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2017-11-03T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2017-11-03T00:00:00.000
Recommendation
NYCHA should implement policy to track large appliances and other valuable items by manufacturer’s serial number via computerized systems, beginning at receipt from the supplier, through storage in storerooms/supply rooms, and following through to installation in individual residents’ apartments.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-11-15T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2017-11-03T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2017-11-03T00:00:00.000
Recommendation
NYCHA should enforce its policies requiring development managers to personally count 100% of all high-value (“Closed Kit”) inventory items each year, and to document and investigate any inventory imbalances.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2023-04-06T00:00:00.000
DCAS
Agency: DCAS • Date Issued: 2017-11-08T00:00:00.000 • Acceptance Status: Accepted
Agency
DCAS
Date Issued
2017-11-08T00:00:00.000
Recommendation
DCAS should confirm that employee's status in the PMS system is "terminated for cause."
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-02-01T00:00:00.000
DCAS
Agency: DCAS • Date Issued: 2017-11-08T00:00:00.000 • Acceptance Status: Accepted
Agency
DCAS
Date Issued
2017-11-08T00:00:00.000
Recommendation
DCAS should notify the 26 City employees that their personal information may be have been comprised and offer to provide identity theft protection for one year.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-04-24T00:00:00.000
DCAS
Agency: DCAS • Date Issued: 2017-11-08T00:00:00.000 • Acceptance Status: Accepted
Agency
DCAS
Date Issued
2017-11-08T00:00:00.000
Recommendation
DCAS should advise staff that all employees  are responsible for compliance with Computer Security provisions regarding computer access.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-02-01T00:00:00.000
DCAS
Agency: DCAS • Date Issued: 2017-11-08T00:00:00.000 • Acceptance Status: Accepted
Agency
DCAS
Date Issued
2017-11-08T00:00:00.000
Recommendation
DCAS should set a policy that employees must not share passwords.  If an intern or temporary employee must have computer access, then a supervisor must make that determination and that intern must have his or own password-protected access.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-02-15T00:00:00.000
DCA
Agency: DCA • Date Issued: 2017-11-14T00:00:00.000 • Acceptance Status: Accepted
Agency
DCA
Date Issued
2017-11-14T00:00:00.000
Recommendation
DCA inspectors must sign and certify to the truthfulness of each Daily Inspection Report. The Daily Inspection Report sheet lists the addresses of the businesses inspected on a particular that day, the start and end time of each inspection, and the inspection results.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-12-12T00:00:00.000
DCA
Agency: DCA • Date Issued: 2017-11-14T00:00:00.000 • Acceptance Status: Accepted
Agency
DCA
Date Issued
2017-11-14T00:00:00.000
Recommendation
Certificates of Inspection should require inspectors to certify to the truthfulness of the information listed in the certificates with a warning that falsification of any part of the document may subject the certifying inspector to civil and/or criminal penalties.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-01-23T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2017-11-14T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2017-11-14T00:00:00.000
Recommendation
NYCHA should complete the integration of its lead-based paint data into its computerized apartment work tracking system so that development management and other involved NYCHA departments can access historical information, including building construction date, notifications from DOHMH or tenants of potential lead-based paint issues, apartment components that have tested positive for lead, prior abatement, apartment exemptions, and annual inspection history.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2023-04-06T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2017-11-14T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2017-11-14T00:00:00.000
Recommendation
NYCHA should evaluate the feasibility of systematically abating the remaining public housing apartments that are known or presumed to contain lead-based paint, beginning with apartments known to house a child under six.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2023-04-06T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2017-11-14T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2017-11-14T00:00:00.000
Recommendation
NYCHA, for all future filings and certifications, must implement a system to collect written sign off of the accuracy of all statements.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2020-04-02T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2017-11-14T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2017-11-14T00:00:00.000
Recommendation
NYCHA should ensure compliance with safety laws and rules by: a) hiring a third-party integrity monitor to review lead-based paint inspections by conducting field spot-checks to ensure that annual apartment inspections are done, needed abatement is completed, and quality assurance reevaluations are duly performed in accordance with Local Law 1 and 24 C.F.R. 35; b) engaging the integrity monitor to conduct field visits to ensure that critical apartment safety checks of smoke alarms, carbon monoxide detectors and window guards, are duly performed in accordance with NYCHA policy; and c) potentially ensuring full compliance with elevator safety measures put in place by NYCHA following DOI’s March 2016 report about a fatal elevator accident.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2020-04-02T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2017-11-14T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2017-11-14T00:00:00.000
Recommendation
NYCHA must ensure that it is fully compliant with city and federal lead-based paint laws, including by conducting annual visual assessments for lead-based paint hazards in certain apartments as required by law, and by performing biannual quality assurance reevaluations every two years.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2023-04-06T00:00:00.000
ACS
Agency: ACS • Date Issued: 2017-11-15T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2017-11-15T00:00:00.000
Recommendation
ACS Commissioner should appoint an individual responsible for ensuring that recommendations to be implemented are effectively implemented and effectively communicated to frontline and managerial staff. DOI further recommends that this individual be a senior staff member who reports directly to the Commissioner regarding this responsibility. As part of his or her assignment, the individual should ensure that ACS spot checks case files, conducts informal interviews, observes practice in its field offices – including supervisory and management meetings – and conducts hands on field training that includes modeling good case practice, until such time that it concludes that implementation of recommendations has been institutionalized. The individual and DOI, and Commissioner Commissioner Hansell, when necessary, should hold monthly meetings to discuss the progress of implementation and to develop alternative reforms, when necessary, to address DOI’s findings.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-03-08T00:00:00.000
DOT
Agency: DOT • Date Issued: 2017-11-16T00:00:00.000 • Acceptance Status: Rejected
Agency
DOT
Date Issued
2017-11-16T00:00:00.000
Recommendation
To prevent future illegal usage of construction parking signs, DOT should require the signs be rented instead of purchased by the contractors. Renting from DOT will establish an accountable system of the signs and provide DOT’s HIQA unit with an easier method of identifying and tracking illegal usage. Identifiers such as serial numbers, bar codes, or other methods of tracking could be marked on the signs.
Acceptance Status
Rejected
Implementation Status
No
DOT
Agency: DOT • Date Issued: 2017-11-16T00:00:00.000 • Acceptance Status: Rejected
Agency
DOT
Date Issued
2017-11-16T00:00:00.000
Recommendation
The Central Sign Shop in Maspeth, Queens, should be the sole source to generate and rent the DOT authorized construction parking signs. Any other parking sign created by an unauthorized provider found at construction sites would be deemed illegal by DOT.
Acceptance Status
Rejected
Implementation Status
No
DOT
Agency: DOT • Date Issued: 2017-11-16T00:00:00.000 • Acceptance Status: Accepted
Agency
DOT
Date Issued
2017-11-16T00:00:00.000
Recommendation
DOT should increase its fine penalty for each Notice of Violation issued by HIQA. The fines should be significant enough that they become a deterrent for contractors tempted to use illegal parking signs.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-12-29T00:00:00.000
NYPD
Agency: NYPD • Date Issued: 2017-11-21T00:00:00.000 • Acceptance Status: Accepted
Agency
NYPD
Date Issued
2017-11-21T00:00:00.000
Recommendation
NYPD should provide mandatory in-service training and accompanying resource materials on the 2012 Patrol Guide revisions to all uniformed members through the NYPD-U webinar platform. Training attendance and completion should be tracked to ensure that all
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2022-03-31T00:00:00.000
NYPD
Agency: NYPD • Date Issued: 2017-11-21T00:00:00.000 • Acceptance Status: Accepted
Agency
NYPD
Date Issued
2017-11-21T00:00:00.000
Recommendation
NYPD should create a memo book insert for officers with a summary of the revised LGBTQ protocols. Officers can use this for reference as needed.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-04-01T00:00:00.000
NYPD
Agency: NYPD • Date Issued: 2017-11-21T00:00:00.000 • Acceptance Status: Accepted
Agency
NYPD
Date Issued
2017-11-21T00:00:00.000
Recommendation
Community input should be carefully considered and incorporated as appropriate into the curriculum of officer training on LGBTQ issues.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-04-01T00:00:00.000
NYPD
Agency: NYPD • Date Issued: 2017-11-21T00:00:00.000 • Acceptance Status: Accepted
Agency
NYPD
Date Issued
2017-11-21T00:00:00.000
Recommendation
All handouts and additional resource materials provided during LGBTQ trainings should be consistent, as appropriate, ensuring that officers receive the same information.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-04-01T00:00:00.000
NYPD
Agency: NYPD • Date Issued: 2017-11-21T00:00:00.000 • Acceptance Status: Accepted
Agency
NYPD
Date Issued
2017-11-21T00:00:00.000
Recommendation
Within six months, NYPD should report to OIG-NYPD whether and how the Department will change remaining forms and databases to record an individual’s preferred name in a separate field.
Acceptance Status
Accepted
Implementation Status
No
Agency Reported Status
Partially implemented
NYPD
Agency: NYPD • Date Issued: 2017-11-21T00:00:00.000 • Acceptance Status: Accepted
Agency
NYPD
Date Issued
2017-11-21T00:00:00.000
Recommendation
On a periodic basis, NYPD should make sure that police stations are using updated forms, particularly those documents that are intended to comply with the 2012 revisions.
Acceptance Status
Accepted
Implementation Status
No
NYPD
Agency: NYPD • Date Issued: 2017-11-21T00:00:00.000 • Acceptance Status: Accepted
Agency
NYPD
Date Issued
2017-11-21T00:00:00.000
Recommendation
NYPD should consult with its LGBT Advisory Committee and re-examine whether and how to record gender identity information of TGNC people on NYPD forms and databases. The collection of this information is a sensitive matter for some members of the LGBTQ community. Any changes in how such information is recorded must not interfere with NYPD’s ability to describe and circulate descriptions of suspects and persons of interest for purposes of apprehension.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-04-01T00:00:00.000
NYPD
Agency: NYPD • Date Issued: 2017-11-21T00:00:00.000 • Acceptance Status: Rejected
Agency
NYPD
Date Issued
2017-11-21T00:00:00.000
Recommendation
NYPD Internal Affairs Bureau’s complaint system should be configured to categorize and track all LGBTQ-related allegations that implicate biased conduct, and not just “profiling.” LGBTQ-related allegations involving bias would include violations of the 2012 Patrol Guide revisions and “offensive language.”
Acceptance Status
Rejected
Implementation Status
No
NYPD
Agency: NYPD • Date Issued: 2017-11-21T00:00:00.000 • Acceptance Status: Rejected
Agency
NYPD
Date Issued
2017-11-21T00:00:00.000
Recommendation
IAB should report patterns and trends associated with LGBTQ-related complaints to NYPD’s LGBT Liaison to the Police Commissioner as well as to DOI pursuant to NYPD’s reporting obligations under Local Law 70.
Acceptance Status
Rejected
Implementation Status
No
DEP
Agency: DEP • Date Issued: 2017-11-22T00:00:00.000 • Acceptance Status: Accepted
Agency
DEP
Date Issued
2017-11-22T00:00:00.000
Recommendation
To ensure the health and safety of DEP maritime staff, DOI recommends that DEP implement security measures that included a reporting protocol documenting overnight stays by maritime crew members.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-10-30T00:00:00.000
DOT
Agency: DOT • Date Issued: 2017-11-27T00:00:00.000 • Acceptance Status: Accepted
Agency
DOT
Date Issued
2017-11-27T00:00:00.000
Recommendation
Establish written policies regarding the production of DOT signs, including any required approvals and the creation and preservation of requisition forms.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-12-08T00:00:00.000
DOT
Agency: DOT • Date Issued: 2017-11-27T00:00:00.000 • Acceptance Status: Accepted
Agency
DOT
Date Issued
2017-11-27T00:00:00.000
Recommendation
Establish written policies prohibiting City expenditure, including materials and labor, to produce DOT signs, except for official business.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-12-08T00:00:00.000
DOT
Agency: DOT • Date Issued: 2017-11-27T00:00:00.000 • Recommendation: Maintain requisitions/orders in a centralized searchable database.
Agency
DOT
Date Issued
2017-11-27T00:00:00.000
Recommendation
Maintain requisitions/orders in a centralized searchable database.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-12-08T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2017-11-30T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2017-11-30T00:00:00.000
Recommendation
Bid forms for tree pruning contracts be re-worded to include line items for related tasks, such as access to site, mobilization, general conditions, temporary facilities, trucking costs, chipping costs, equipment rental, etc., so that a contractor does not put costs into line items to capture costs for unrelated tasks.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2024-03-12T00:00:00.000
HPD
Agency: HPD • Date Issued: 2017-12-01T00:00:00.000 • Acceptance Status: Accepted
Agency
HPD
Date Issued
2017-12-01T00:00:00.000
Recommendation
Implement policies and procedures regarding the distribution, collection as well as reporting the loss and damage of all HPD property disseminated to staff
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-07-01T00:00:00.000
HPD
Agency: HPD • Date Issued: 2017-12-01T00:00:00.000 • Acceptance Status: Accepted
Agency
HPD
Date Issued
2017-12-01T00:00:00.000
Recommendation
Ensure that all employees are informed of policies and procedures regarding the distribution and collection of HPD property and require signed acknowledgement
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-07-01T00:00:00.000
HPD
Agency: HPD • Date Issued: 2017-12-01T00:00:00.000 • Acceptance Status: Accepted
Agency
HPD
Date Issued
2017-12-01T00:00:00.000
Recommendation
For HPD Human Resources to create a central database to track HPD property that has been disseminated to staff
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2024-04-16T00:00:00.000
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