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Policy and Procedure Recommendations (PPR) Portal

The New York City Department of Investigation’s Policy and Procedure Recommendations (PPR) Portal provides the public with a greater understanding of the recommendations DOI issues to City agencies and entities. PPRs are formal written recommendations to City agencies that correct policy, procedural and operational vulnerabilities identified through DOI investigations. These PPRs are part of DOI’s distinct approach to attacking corruption: through prevention, education, arrests, public reports, and reforms that tighten internal controls and prevent fraud and corruption from re-occurring. PPRs help improve the efficiency and effectiveness of City government, defend the City from fraudulent activity, and protect City workers and the public from conditions that could affect health and safety. This dataset pulls the most recent information from DOIs PPR portal, available on their website.

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HPD
Agency: HPD • Date Issued: 2015-02-06T00:00:00.000 • Acceptance Status: Accepted
Agency
HPD
Date Issued
2015-02-06T00:00:00.000
Recommendation
HPD should consider implementing a new policy, procedure, protocol to ensure the impossibility of entering such prima facie suspicious inspection records into HPD’s records maintaining system.
Acceptance Status
Accepted
Implementation Status
Yes
Agency Reported Status
Alternate measures implemented
HPD
Agency: HPD • Date Issued: 2015-02-06T00:00:00.000 • Acceptance Status: Accepted
Agency
HPD
Date Issued
2015-02-06T00:00:00.000
Recommendation
HPD should consider implementing a new policy, procedure, protocol to ensure the impossibility of conducting such ultra vires inspections
Acceptance Status
Accepted
Implementation Status
Yes
Agency Reported Status
Alternate measures implemented
SBS
Agency: SBS • Date Issued: 2015-02-06T00:00:00.000 • Acceptance Status: Accepted
Agency
SBS
Date Issued
2015-02-06T00:00:00.000
Recommendation
SBS should consider implementing a new policy, procedure, protocol designed to ensure that SBS employees assigned to NBAT (or any other unit) are engaged in work within the jurisdiction of the office or unit to which they are assigned and, by implication, are not engaged in such ultra vires (and, by implication, potentially criminal) activities
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-02-13T00:00:00.000
DOHMH
Agency: DOHMH • Date Issued: 2015-02-10T00:00:00.000 • Recommendation: DOI recommends that DOH take steps to revoke the Lil Beginners permit.
Agency
DOHMH
Date Issued
2015-02-10T00:00:00.000
Recommendation
DOI recommends that DOH take steps to revoke the Lil Beginners permit.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-03-03T00:00:00.000
DOHMH
Agency: DOHMH • Date Issued: 2015-02-10T00:00:00.000 • Acceptance Status: Accepted
Agency
DOHMH
Date Issued
2015-02-10T00:00:00.000
Recommendation
DOI recommends DOH take steps to suspend and/or revoke any other daycare permits that are affiliated with an uncertified trainer.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-03-06T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2015-02-11T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2015-02-11T00:00:00.000
Recommendation
Require Resident Associations to finalize lists of program participants in order to confirm attendance headcount, will in advance of cancellation deadlines.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-09-21T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2015-02-11T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2015-02-11T00:00:00.000
Recommendation
Advise Resident Associations that TPA funds approved for specific purposes may not be used for other programming.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-09-21T00:00:00.000
DOHMH
Agency: DOHMH • Date Issued: 2015-02-17T00:00:00.000 • Acceptance Status: Accepted
Agency
DOHMH
Date Issued
2015-02-17T00:00:00.000
Recommendation
DOHMH should coordinate with DOI to provide a Corruption Awareness Lecture to all DOHMH Office of School Health Nursing Supervisors, potentially at the upcoming April 30, 2015 meeting.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-04-30T00:00:00.000
DOHMH
Agency: DOHMH • Date Issued: 2015-02-17T00:00:00.000 • Acceptance Status: Accepted
Agency
DOHMH
Date Issued
2015-02-17T00:00:00.000
Recommendation
DOHMH should coordinate with the Conflicts of Interest Board to provide a training that covers the requirements of the Conflicts of Interest Law.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-04-30T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2015-02-18T00:00:00.000 • Recommendation: NYCHA should provide more ongoing training to Operations staff.
Agency
NYCHA
Date Issued
2015-02-18T00:00:00.000
Recommendation
NYCHA should provide more ongoing training to Operations staff.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-02-13T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2015-02-18T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2015-02-18T00:00:00.000
Recommendation
NYCHA should evaluate instituting the inventory tracking component of Maximo to determine whether it will improve NYCHA's ability to manage and track supplies that are critical in carrying out the work ticket process.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-02-13T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2015-02-18T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2015-02-18T00:00:00.000
Recommendation
NYCHA should consider joining a national organization, such as the Open Standards Consortium for Real Estate, the Building Owners and Managers Association or the International Facility Management Association in order to keep current with best practices and industry standards and to collaborate with others in the facility management industry.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-02-13T00:00:00.000
DCA
Agency: DCA • Date Issued: 2015-02-24T00:00:00.000 • Acceptance Status: Accepted
Agency
DCA
Date Issued
2015-02-24T00:00:00.000
Recommendation
Monitor restaurant permit renewals via the public portal and by DCA customer service representatives, by obtaining and reviewing reports listing permits renewed while balances are outstanding, on a daily basis and prior to issuing the renewed permits.  Refrain from mailing new permits while there is any question regarding outstanding balances.  Confer regularly with DOHMH regarding issues related to Accela.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-06-05T00:00:00.000
DCA
Agency: DCA • Date Issued: 2015-02-24T00:00:00.000 • Acceptance Status: Accepted
Agency
DCA
Date Issued
2015-02-24T00:00:00.000
Recommendation
Re-train data entry employees on the procedure of entering payments into Accela.  Ensure that the employees are trained in performing all steps in the process.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-06-05T00:00:00.000
DCA
Agency: DCA • Date Issued: 2015-02-24T00:00:00.000 • Acceptance Status: Accepted
Agency
DCA
Date Issued
2015-02-24T00:00:00.000
Recommendation
Individually review the Accela account of each permit listed on Attachment B and determine whether all steps in the payment procedure were executed.  If the final step of the procedure was not followed (i.e., clicking the "apply" button), then complete the procedure if warranted.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-06-05T00:00:00.000
DCA
Agency: DCA • Date Issued: 2015-02-24T00:00:00.000 • Acceptance Status: Rejected
Agency
DCA
Date Issued
2015-02-24T00:00:00.000
Recommendation
On a quarterly basis, report to DOI all permits renewals (and associated fines) initiated via the public portal but denied following DCA review.
Acceptance Status
Rejected
Implementation Status
No
DOHMH
Agency: DOHMH • Date Issued: 2015-02-24T00:00:00.000 • Acceptance Status: Accepted
Agency
DOHMH
Date Issued
2015-02-24T00:00:00.000
Recommendation
Develop accurate, reliable reports to monitor renewals by CSRs, supervisors or public users of the Web portal, to determine whether permits are being renewed while fines are outstanding against the permit and to identify who facilitated the renewal.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-06-24T00:00:00.000
DOHMH
Agency: DOHMH • Date Issued: 2015-02-24T00:00:00.000 • Acceptance Status: Accepted
Agency
DOHMH
Date Issued
2015-02-24T00:00:00.000
Recommendation
Prevent CSRs from renewing restaurant permits in Accela when fines are outstanding.  Ultimately Accela should be re-configured to prevent CSRs from unilaterally renewing permits while fines are outstanding but should allow a DCA supervisor to enter an approval code into Accela if permit renewal is in fact appropriate.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-06-24T00:00:00.000
DOHMH
Agency: DOHMH • Date Issued: 2015-02-24T00:00:00.000 • Acceptance Status: Accepted
Agency
DOHMH
Date Issued
2015-02-24T00:00:00.000
Recommendation
Address all issues regarding incorrect and inaccurate reports and make all necessary revisions to the report query to insure future accuracy.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-06-24T00:00:00.000
DOHMH
Agency: DOHMH • Date Issued: 2015-02-24T00:00:00.000 • Acceptance Status: Accepted
Agency
DOHMH
Date Issued
2015-02-24T00:00:00.000
Recommendation
Design and run tests at regular intervals to ensure that renewals via the public portal are not processed while fines are outstanding against the permit. Disable online renewals if problems, such as pop-up notification failure and/or renewals bypassing the DPQA function, are detected.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-06-24T00:00:00.000
DOHMH
Agency: DOHMH • Date Issued: 2015-02-24T00:00:00.000 • Acceptance Status: Accepted
Agency
DOHMH
Date Issued
2015-02-24T00:00:00.000
Recommendation
Create all necessary programing enhancements to the Accela database to ensure that online renewals are subject to both the pop-up alert and DPQA.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-06-24T00:00:00.000
DOHMH
Agency: DOHMH • Date Issued: 2015-02-24T00:00:00.000 • Acceptance Status: Accepted
Agency
DOHMH
Date Issued
2015-02-24T00:00:00.000
Recommendation
Modify the DOHMH policy on restaurant permit renewal to include a wait period of 10-14 days between the date a personal or corporate check is tendered as payment of fines outstanding against the permit and the date the permit is issued. Verify that no fines are outstanding against the permit at the end of the wait period. Alternatively, notify permit holders who tender personal or corporate checks that are ultimately dishonored, that the renewal permit is no longer valid and the restaurant is subject to a violation for operating with an invalid permit.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-06-24T00:00:00.000
DOHMH
Agency: DOHMH • Date Issued: 2015-02-24T00:00:00.000 • Acceptance Status: Accepted
Agency
DOHMH
Date Issued
2015-02-24T00:00:00.000
Recommendation
On a quarterly basis, provide DOI with separate reports listing permits renewed (1) via the public portal and (2) at the DCA Licensing Center, while fines are outstanding. Include the outstanding fines associated with each listed permit.  Provide an explanation for the renewal of each permit on the report listing renewals via the public portal.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-06-24T00:00:00.000
DFTA
Agency: DFTA • Date Issued: 2015-03-05T00:00:00.000 • Acceptance Status: Accepted
Agency
DFTA
Date Issued
2015-03-05T00:00:00.000
Recommendation
Insofar as DFTA can identify City money provided to the target nonprofit that was not ultimately used for programmatic purposes, DOI recommends that DFTA consider the practicability of recovering these funds from the target nonprofit.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-06-23T00:00:00.000
DFTA
Agency: DFTA • Date Issued: 2015-03-05T00:00:00.000 • Acceptance Status: Accepted
Agency
DFTA
Date Issued
2015-03-05T00:00:00.000
Recommendation
DOI recommends that the Mayor's Office of Contract Services, take any steps necessary to ensure that the target nonprofit is not allocated any further City funding unless and until it adopts the Corrective Action Plan proposed by DFTA.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-06-26T00:00:00.000
DYCD
Agency: DYCD • Date Issued: 2015-03-06T00:00:00.000 • Acceptance Status: Accepted
Agency
DYCD
Date Issued
2015-03-06T00:00:00.000
Recommendation
DOI RECOMMENDS THAT DYCD CONDUCT SITE VISITS TO DYCD-FUNDED NOT-FOR-PROFIT ORGANIZATIONS THAT PURPORT TO PROVIDE PROGRAMMATIC SERVICES AT A RESIDENTIAL LOCATION.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-06-15T00:00:00.000
DHS
Agency: DHS • Date Issued: 2015-03-12T00:00:00.000 • Acceptance Status: Accepted
Agency
DHS
Date Issued
2015-03-12T00:00:00.000
Recommendation
Using DHS maintenance staff, DHS should ensure that all shelter “life safety” violations it has previously identified are abated or have repairs in process within the next three months and subsequently DHS should task its own maintenance staff with primary responsibility for correcting all life safety violations in shelters.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-05-01T00:00:00.000
DHS
Agency: DHS • Date Issued: 2015-03-12T00:00:00.000 • Acceptance Status: Accepted
Agency
DHS
Date Issued
2015-03-12T00:00:00.000
Recommendation
DHS should immediately create a position of Internal Compliance Monitor and staff it with auditors/inspectors who audit and inspect facilities with outstanding building code and fire code violations.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-08-01T00:00:00.000
DHS
Agency: DHS • Date Issued: 2015-03-12T00:00:00.000 • Acceptance Status: Accepted
Agency
DHS
Date Issued
2015-03-12T00:00:00.000
Recommendation
Working in conjunction with the liaisons from the respective agencies, the Internal Monitor should obtain lists of open violations and track their progress, i.e. compliance dates, fines, and whether they are in default.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-08-01T00:00:00.000
DHS
Agency: DHS • Date Issued: 2015-03-12T00:00:00.000 • Acceptance Status: Accepted
Agency
DHS
Date Issued
2015-03-12T00:00:00.000
Recommendation
The City should conduct annual publicly available audits of City-owned shelter care facilities.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-04-06T00:00:00.000
DHS
Agency: DHS • Date Issued: 2015-03-12T00:00:00.000 • Acceptance Status: Accepted
Agency
DHS
Date Issued
2015-03-12T00:00:00.000
Recommendation
Within the next six months, DHS should create a three-year plan to negotiate and execute contracts with all providers and owners who provide shelter housing to NYC’s homeless family population. a. The plan should set a series of aggressive yet reasonable timetables (i.e., Tier II sites currently without contract will have executed contracts by June 2015; the hotels used as shelters by DHS will be contracted under a timeframe where there is a set increase in the number or percentage of hotels contracted over the course of three to five years; the cluster sites should get a separate schedule). b. The plan should also identify persons responsible, and there must be a plan for the DHS Commissioner and DOI to review progress regularly.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-04-06T00:00:00.000
DHS
Agency: DHS • Date Issued: 2015-03-12T00:00:00.000 • Acceptance Status: Accepted
Agency
DHS
Date Issued
2015-03-12T00:00:00.000
Recommendation
DHS should incorporate and commit to enforcement mechanisms that have clear consequences into all new shelter contracts.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-04-15T00:00:00.000
DHS
Agency: DHS • Date Issued: 2015-03-12T00:00:00.000 • Acceptance Status: Accepted
Agency
DHS
Date Issued
2015-03-12T00:00:00.000
Recommendation
The contracts should mandate that landlords/providers will still be required to provide shelter and services to the clients despite reduction in payment.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-04-06T00:00:00.000
DHS
Agency: DHS • Date Issued: 2015-03-12T00:00:00.000 • Acceptance Status: Accepted
Agency
DHS
Date Issued
2015-03-12T00:00:00.000
Recommendation
Within the contracts themselves, DHS should require provisions that mandate that shelter providers will fix deficiencies in their buildings that are noted by DHS Inspectors and Program Administrators within 30 days of notice of the deficiency (or, as needed, with shorter timeframes for emergencies).
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-07-07T00:00:00.000
DHS
Agency: DHS • Date Issued: 2015-03-12T00:00:00.000 • Acceptance Status: Accepted
Agency
DHS
Date Issued
2015-03-12T00:00:00.000
Recommendation
If the shelter provider fails to make the required repair or fails to fix the noted condition within the required time frame, the contract should then specify that DHS will order the repair or fix to be made by city employees, at a cost to be deducted
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-04-06T00:00:00.000
DHS
Agency: DHS • Date Issued: 2015-03-12T00:00:00.000 • Acceptance Status: Accepted
Agency
DHS
Date Issued
2015-03-12T00:00:00.000
Recommendation
As DHS increases its array of available family shelter housing, DHS should begin the process of canceling housing arrangements with substandard DHS family shelter providers and transitioning families from those shelters.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-04-06T00:00:00.000
DHS
Agency: DHS • Date Issued: 2015-03-12T00:00:00.000 • Acceptance Status: Accepted
Agency
DHS
Date Issued
2015-03-12T00:00:00.000
Recommendation
Within the next six months, DHS should create a three-year plan how it will provide shelter capacity to residents whose housing will be disrupted from DHS’ having to close noncompliant, substandard shelters: a. The plan should establish clear time frames, calculate estimated capacity needs, and identify persons responsible, and there must be a plan to regularly review progress, including by the DHS Commissioner and DOI.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-01-01T00:00:00.000
DHS
Agency: DHS • Date Issued: 2015-03-12T00:00:00.000 • Acceptance Status: Accepted
Agency
DHS
Date Issued
2015-03-12T00:00:00.000
Recommendation
Within the next three months, DHS should create a 24-month plan for all DHS cluster site locations to have 24/7 security personnel on site in each cluster site building.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2021-10-05T00:00:00.000
Agency Reported Status
Alternate measures implemented
DHS
Agency: DHS • Date Issued: 2015-03-12T00:00:00.000 • Acceptance Status: Accepted
Agency
DHS
Date Issued
2015-03-12T00:00:00.000
Recommendation
Within the next three months, DHS should create a 24-month plan for all DHS cluster site locations to have casework and services on site in each cluster site building or in an adjoining building in the cluster.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2021-10-05T00:00:00.000
Agency Reported Status
Alternate measures implemented
DHS
Agency: DHS • Date Issued: 2015-03-12T00:00:00.000 • Acceptance Status: Accepted
Agency
DHS
Date Issued
2015-03-12T00:00:00.000
Recommendation
DHS should ensure that all buildings within a cluster program are included in DHS inspections at least twice a year.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2017-02-01T00:00:00.000
DHS
Agency: DHS • Date Issued: 2015-03-12T00:00:00.000 • Acceptance Status: Accepted
Agency
DHS
Date Issued
2015-03-12T00:00:00.000
Recommendation
DHS should reevaluate the RSRI scoring so that the scores are real and not all shelter facilities pass, despite violations and concerns.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-03-01T00:00:00.000
DHS
Agency: DHS • Date Issued: 2015-03-12T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
DHS
Date Issued
2015-03-12T00:00:00.000
Recommendation
DHS should have written policies requiring all shelters to conform to requirements in Part 900, with the exception of day care and recreation centers if the facility is unable to conform to that requirement because of size and/or construction requirements.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2017-01-01T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
DHS
Agency: DHS • Date Issued: 2015-03-12T00:00:00.000 • Acceptance Status: Accepted
Agency
DHS
Date Issued
2015-03-12T00:00:00.000
Recommendation
DHS should partner with FDNY, DOB, and HPD by creating an interagency working group, monitored by DOI, to ensure that health and safety violations in shelters are identified and corrected.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-01-01T00:00:00.000
DHS
Agency: DHS • Date Issued: 2015-03-12T00:00:00.000 • Recommendation: FDNY, DOB, and HPD should assign a liaison from each agency to DHS.
Agency
DHS
Date Issued
2015-03-12T00:00:00.000
Recommendation
FDNY, DOB, and HPD should assign a liaison from each agency to DHS.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2016-01-01T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
DHS
Agency: DHS • Date Issued: 2015-03-12T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
DHS
Date Issued
2015-03-12T00:00:00.000
Recommendation
DHS, FDNY, HPD and DOB should agree to have representatives of all these agencies present at DHS site inspections, which should be unannounced, to ensure a full inspection and that all four agencies share information.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Date Implemented
2016-01-01T00:00:00.000
Agency Reported Status
Agency self-reported practice already in place
DHS
Agency: DHS • Date Issued: 2015-03-12T00:00:00.000 • Acceptance Status: Accepted
Agency
DHS
Date Issued
2015-03-12T00:00:00.000
Recommendation
FDNY should make its fire code violations available online at least within its own agency, but ideally to be shared with DHS and DOI for shelters.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-04-06T00:00:00.000
DHS
Agency: DHS • Date Issued: 2015-03-12T00:00:00.000 • Acceptance Status: Accepted
Agency
DHS
Date Issued
2015-03-12T00:00:00.000
Recommendation
In the interim, any City-issued violation to a private owner for a shelter building should also be sent to DHS and DOI.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-04-06T00:00:00.000
DHS
Agency: DHS • Date Issued: 2015-03-12T00:00:00.000 • Acceptance Status: Accepted
Agency
DHS
Date Issued
2015-03-12T00:00:00.000
Recommendation
HPD and DOB should indicate in the property profiles in their internal databases whether a property is a DHS shelter.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2015-04-06T00:00:00.000
DHS
Agency: DHS • Date Issued: 2015-03-12T00:00:00.000 • Recommendation: DHS should provide HPD and DOB a list of their shelters.
Agency
DHS
Date Issued
2015-03-12T00:00:00.000
Recommendation
DHS should provide HPD and DOB a list of their shelters.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-01-01T00:00:00.000
DHS
Agency: DHS • Date Issued: 2015-03-12T00:00:00.000 • Acceptance Status: Accepted
Agency
DHS
Date Issued
2015-03-12T00:00:00.000
Recommendation
Thereafter, when DOB or HPD receives a complaint regarding a building, the inspector should check BIS to determine whether the building is a shelter. The agency should then contact DHS for DHS to send its own inspector to accompany HPD or DOB when responding to the complaint.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2016-01-01T00:00:00.000
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