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Policy and Procedure Recommendations (PPR) Portal

The New York City Department of Investigation’s Policy and Procedure Recommendations (PPR) Portal provides the public with a greater understanding of the recommendations DOI issues to City agencies and entities. PPRs are formal written recommendations to City agencies that correct policy, procedural and operational vulnerabilities identified through DOI investigations. These PPRs are part of DOI’s distinct approach to attacking corruption: through prevention, education, arrests, public reports, and reforms that tighten internal controls and prevent fraud and corruption from re-occurring. PPRs help improve the efficiency and effectiveness of City government, defend the City from fraudulent activity, and protect City workers and the public from conditions that could affect health and safety. This dataset pulls the most recent information from DOIs PPR portal, available on their website.

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DCAS
Agency: DCAS • Date Issued: 2018-09-20T00:00:00.000 • Acceptance Status: Accepted
Agency
DCAS
Date Issued
2018-09-20T00:00:00.000
Recommendation
DCAS, specifically the New York City Automated Personnel System (NYCAPS), should consider amending the CPD-B to clarify whether a candidate applying for a position that may require them to operate a City vehicle has ever been convicted of a traffic violation, including but not limited to any charges of driving while intoxicated or while ability is impaired, and/or that resulted in the suspension of the applicant’s driver’s license (i.e. DUI, DWI, DWAI, etc.).
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-08-30T00:00:00.000
DCAS
Agency: DCAS • Date Issued: 2018-09-20T00:00:00.000 • Acceptance Status: Accepted
Agency
DCAS
Date Issued
2018-09-20T00:00:00.000
Recommendation
Each time an employee submits a CPD-B, NYCAPS automatically overwrites any previously submitted CPD-B forms. NYCAPS does not store historical data pertaining to prior CPD-B forms. As such, there is no means to determine whether discrepancies exist between CPD-B submissions. DOI recommends that NYCAPS develop a process to identify any contradictions in forms submitted. Such process may include: increasing data storage, locking prior responses, or conducting a comparative analysis between existing CPD-Bs to newly submitted CPD-Bs. In view of the fact that City agencies have restricted access to CPD-Bs, hiring agencies should consult NYCAPS to determine if CPD-B discrepancies exist prior to making a hiring decision. Once NYCAPS has developed such a process, DCAS should inform all City agencies accordingly to improve hiring practices Citywide.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-08-30T00:00:00.000
DPR
Agency: DPR • Date Issued: 2018-09-26T00:00:00.000 • Acceptance Status: Accepted
Agency
DPR
Date Issued
2018-09-26T00:00:00.000
Recommendation
For each DPR facility, all lockers located on the property should be numbered and labeled.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2021-12-06T00:00:00.000
DPR
Agency: DPR • Date Issued: 2018-09-26T00:00:00.000 • Acceptance Status: Accepted
Agency
DPR
Date Issued
2018-09-26T00:00:00.000
Recommendation
Upon issuance of an assigned locker to permanent DPR employees, those employees should be mandated to sign an agreement acknowledging that their assigned locker is property of the City of New York and may be inspected at any time with or without cause or prior notice.
Acceptance Status
Accepted
Implementation Status
No
Agency Reported Status
Implementation in progress
DPR
Agency: DPR • Date Issued: 2018-09-26T00:00:00.000 • Acceptance Status: Accepted
Agency
DPR
Date Issued
2018-09-26T00:00:00.000
Recommendation
DPR should maintain a listing of all assigned employee lockers. The listing should contain the employees’ first and last name and the corresponding number of the locker assigned to the employee. Parks and Recreation Managers should maintain both electronic and hard copies of employee locker assignments within their district. The lists should be available to the Park Advocate’s Office and/or DOI upon demand.
Acceptance Status
Accepted
Implementation Status
No
Agency Reported Status
Implementation in progress
DPR
Agency: DPR • Date Issued: 2018-09-26T00:00:00.000 • Acceptance Status: Accepted
Agency
DPR
Date Issued
2018-09-26T00:00:00.000
Recommendation
Any lockers that are not currently assigned to DPR employees should remain locked at all times, through the use of DPR-issued locks. The keys to the DPR issued locks should remain in the possession of a Parks and Recreation Manager until such time the locker is assigned. This measure should serve to prevent employees from storing goods in unassigned lockers.
Acceptance Status
Accepted
Implementation Status
No
Agency Reported Status
Implementation in progress
HPD
Agency: HPD • Date Issued: 2018-09-28T00:00:00.000 • Acceptance Status: Accepted
Agency
HPD
Date Issued
2018-09-28T00:00:00.000
Recommendation
HPD should ensure that all contractors have proper DOB endorsements, if required to obtain a DOB permit for the contracted work, prior to soliciting such companies and/or awarding contracts.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-10-29T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2018-09-28T00:00:00.000 • Acceptance Status: Accepted
Agency
NYCHA
Date Issued
2018-09-28T00:00:00.000
Recommendation
NYCHA consider providing Heat Plant Technicians with training equal to that offered by other City agencies.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2024-02-23T00:00:00.000
ACS
Agency: ACS • Date Issued: 2018-10-12T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2018-10-12T00:00:00.000
Recommendation
ACS should conduct an emergency safety audit of the current lowest scoring providers on safety and decide whether any action, such as placement on HMS or CAS or contract termination, is necessary and report is findings to DOI within 90 days.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-02-06T00:00:00.000
ACS
Agency: ACS • Date Issued: 2018-10-12T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2018-10-12T00:00:00.000
Recommendation
ACS should follow-up on the current safety of the children that experience the types of abuse in care shown in Table 4 and report its findings to DOI within 90 days.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-02-06T00:00:00.000
ACS
Agency: ACS • Date Issued: 2018-10-12T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2018-10-12T00:00:00.000
Recommendation
ACS should aggregate the OSI corrective actions that OSI issues in response to its case-by-case investigations. ACS should identify recurring themes, both fo reach provider and for the system as a whole, and ensure that each provider addresses the relevant themes timely.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-11-01T00:00:00.000
ACS
Agency: ACS • Date Issued: 2018-10-12T00:00:00.000 • Recommendation: ACS should prioritize safety n the Scorecard and CoQi processes.
Agency
ACS
Date Issued
2018-10-12T00:00:00.000
Recommendation
ACS should prioritize safety n the Scorecard and CoQi processes.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-02-06T00:00:00.000
ACS
Agency: ACS • Date Issued: 2018-10-12T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2018-10-12T00:00:00.000
Recommendation
ACS should create a threshold for Scorecard scores that are considered "unacceptable" and establish a formal process it will implement whena provider is given an unacceptable score in the area of safety, permanency, or well-being.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-02-06T00:00:00.000
ACS
Agency: ACS • Date Issued: 2018-10-12T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2018-10-12T00:00:00.000
Recommendation
ACS should develop criteria for placing aprovider whose score(s) fall below the established threshold on HMS or CAS.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-05-01T00:00:00.000
ACS
Agency: ACS • Date Issued: 2018-10-12T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2018-10-12T00:00:00.000
Recommendation
ACS should set forth in provider contracts, or other binding policies governing provider performance, the consequences for unacceptable scores, for not meeting HMS criteria, and for not implementing required correction actions and should consider providers' Scorecard scores and all key performance issues when determining the length of contracts and contract renewals for individual providers.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2023-07-01T00:00:00.000
ACS
Agency: ACS • Date Issued: 2018-10-12T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2018-10-12T00:00:00.000
Recommendation
ACS should require providers that score below the system-wide average on a safety-related outcome measure (i.e., maltreatment in care and subsequent maltreatment) to address their safety issues during the CoQI process or be subject to HMS or CAS and ultimately contract termination if meaningful and sustainable improvements are not made.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-02-06T00:00:00.000
ACS
Agency: ACS • Date Issued: 2018-10-12T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
ACS
Date Issued
2018-10-12T00:00:00.000
Recommendation
ACS should require providers that operate both foster care and preventive services programs to address separate challenges for each program during the CoQI cycle when data shows that separate challenges need to be addressed.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Agency Reported Status
Agency self-reported practice already in place
ACS
Agency: ACS • Date Issued: 2018-10-12T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2018-10-12T00:00:00.000
Recommendation
ACS should ensure that providers utilize reliable methods for determining their CoQI performance targets, and ACS should approve acceptable targets.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-07-01T00:00:00.000
ACS
Agency: ACS • Date Issued: 2018-10-12T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2018-10-12T00:00:00.000
Recommendation
ACS should require that providers that do not achieve performance targets during the CoQI cycle continue working to achieve those targets during the subsequent CoQI cycle or formally outside of the CoQI process and should address any persistent provider failures to improve child safety thorugh accountability measures up to and including terminating the provider's foster care contract.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-02-06T00:00:00.000
ACS
Agency: ACS • Date Issued: 2018-10-12T00:00:00.000 • Recommendation: ACS should publicly release its annual Scorecard findings.
Agency
ACS
Date Issued
2018-10-12T00:00:00.000
Recommendation
ACS should publicly release its annual Scorecard findings.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-02-06T00:00:00.000
HRO
Agency: HRO • Date Issued: 2018-10-15T00:00:00.000 • Acceptance Status: Accepted
Agency
HRO
Date Issued
2018-10-15T00:00:00.000
Recommendation
Program applicant Edward O'Hare (APP-021613) stays on the rehabilitation pathway, per existing information and Minimum Program Standards.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-02-20T00:00:00.000
HRO
Agency: HRO • Date Issued: 2018-10-15T00:00:00.000 • Acceptance Status: Accepted
Agency
HRO
Date Issued
2018-10-15T00:00:00.000
Recommendation
The operation to bring the deck of APP-021613 into code compliance be monitored the Program for cost duplication or charging of rework costs that should be borne by the contractor.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-02-20T00:00:00.000
HRO
Agency: HRO • Date Issued: 2018-10-15T00:00:00.000 • Acceptance Status: Accepted
Agency
HRO
Date Issued
2018-10-15T00:00:00.000
Recommendation
The BIB Program communicates the outcome of the structural engineer's assessment and next steps to the complainant, Edward O’Hare.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-02-20T00:00:00.000
HRO
Agency: HRO • Date Issued: 2018-10-15T00:00:00.000 • Acceptance Status: Accepted
Agency
HRO
Date Issued
2018-10-15T00:00:00.000
Recommendation
Specifically for homes that were transferred to a different CM, the Program should determine which DDC representative will be responsible for overseeing the work activities.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-02-20T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2018-10-16T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
NYCHA
Date Issued
2018-10-16T00:00:00.000
Recommendation
NYCHA should inform all development staff about DOB's rules concerning the use of licensed contractors to perform construction work, specifically plumbing and electrical work.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Agency Reported Status
Agency self-reported practice already in place
DOF
Agency: DOF • Date Issued: 2018-10-17T00:00:00.000 • Acceptance Status: Accepted
Agency
DOF
Date Issued
2018-10-17T00:00:00.000
Recommendation
All DOF Business Centers should be reminded that the entire Reserve Fund must be verified at the end of each shift by the supervisor. Once a week, a Manager/Supervisor must verify the entire Reserve Fund for the Center. The weekly Reserve Fund reconciliation should not be performed by the supervisor conducting the daily reconciliations.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-11-15T00:00:00.000
DOF
Agency: DOF • Date Issued: 2018-10-17T00:00:00.000 • Acceptance Status: Accepted
Agency
DOF
Date Issued
2018-10-17T00:00:00.000
Recommendation
All DOF Business Centers should implement safeguards to prevent the unauthorized entry and removal of money from the safe room, including but not limited to safeguarding all safe combination codes, rather than displaying them inside the safe room.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-11-15T00:00:00.000
DOF
Agency: DOF • Date Issued: 2018-10-17T00:00:00.000 • Recommendation: DOF should assess each Center and install additional CCTV cameras as needed.
Agency
DOF
Date Issued
2018-10-17T00:00:00.000
Recommendation
DOF should assess each Center and install additional CCTV cameras as needed.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-12-06T00:00:00.000
DOF
Agency: DOF • Date Issued: 2018-10-17T00:00:00.000 • Acceptance Status: Accepted
Agency
DOF
Date Issued
2018-10-17T00:00:00.000
Recommendation
DOF should instruct all Center managers to perform random audits of Cashier boxes and Reserve Fund reconciliations.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-12-06T00:00:00.000
TLC
Agency: TLC • Date Issued: 2018-10-26T00:00:00.000 • Recommendation: Update its manual on the inspection process to reflect current practices.
Agency
TLC
Date Issued
2018-10-26T00:00:00.000
Recommendation
Update its manual on the inspection process to reflect current practices.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-04-18T00:00:00.000
NYCHA
Agency: NYCHA • Date Issued: 2018-10-29T00:00:00.000 • Recommendation: NYCHA should consider greater use of lump sum/fixed fee contracts.
Agency
NYCHA
Date Issued
2018-10-29T00:00:00.000
Recommendation
NYCHA should consider greater use of lump sum/fixed fee contracts.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Agency Reported Status
Agency self-reported practice already in place
PAO Kings
Agency: PAO Kings • Date Issued: 2018-10-29T00:00:00.000 • Acceptance Status: Accepted
Agency
PAO Kings
Date Issued
2018-10-29T00:00:00.000
Recommendation
KCPA should require that investigators and other employees, who visit and search estates of decedents, complete separate detailed inventory forms to accompany the investigative reports that are currently being completed by investigators.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-11-02T00:00:00.000
PAO Kings
Agency: PAO Kings • Date Issued: 2018-10-29T00:00:00.000 • Acceptance Status: Accepted
Agency
PAO Kings
Date Issued
2018-10-29T00:00:00.000
Recommendation
These forms should, at a minimum, contain the following: a. Detailed descriptions of the items and documents recovered from the estates; b. Descriptions of how said items were removed and transported; c. Photographs of specific items recovered.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-11-02T00:00:00.000
PAO Kings
Agency: PAO Kings • Date Issued: 2018-10-29T00:00:00.000 • Acceptance Status: Accepted
Agency
PAO Kings
Date Issued
2018-10-29T00:00:00.000
Recommendation
All investigative reports and inventory forms should be reviewed and signed by all employees present at the search of the estates.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-11-02T00:00:00.000
PAO Kings
Agency: PAO Kings • Date Issued: 2018-10-29T00:00:00.000 • Acceptance Status: Accepted
Agency
PAO Kings
Date Issued
2018-10-29T00:00:00.000
Recommendation
There should be supervisory review and approval of all inventory forms confirming receipt by KCPA of items recovered from the estates.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-11-02T00:00:00.000
PAO Kings
Agency: PAO Kings • Date Issued: 2018-10-29T00:00:00.000 • Acceptance Status: Accepted
Agency
PAO Kings
Date Issued
2018-10-29T00:00:00.000
Recommendation
KCPA’s office should, within one week of obtaining any credit or debit card, or other information identifying any financial institutions for a decedent, notify, in writing, the respective credit card companies and banks, of the decedent’s death and request the closure of the account(s). In circumstances where the closing of the account(s) is not immediately possible, KCPA should request the financial institutions to place a hold or caution/alert on these account(s) and to immediately notify KCPA of any unauthorized use.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-11-02T00:00:00.000
DSNY
Agency: DSNY • Date Issued: 2018-10-30T00:00:00.000 • Recommendation: Establish a systematic inventory process at 120-15 31st Avenue
Agency
DSNY
Date Issued
2018-10-30T00:00:00.000
Recommendation
Establish a systematic inventory process at 120-15 31st Avenue
Acceptance Status
Accepted
Implementation Status
Yes
DSNY
Agency: DSNY • Date Issued: 2018-10-30T00:00:00.000 • Acceptance Status: Accepted
Agency
DSNY
Date Issued
2018-10-30T00:00:00.000
Recommendation
Remind inventory staff to update agency records to account for parts used and/or distributed
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-12-26T00:00:00.000
DSNY
Agency: DSNY • Date Issued: 2018-10-30T00:00:00.000 • Recommendation: Periodically audit parts purchased from NAPA and on vehicles after servicing
Agency
DSNY
Date Issued
2018-10-30T00:00:00.000
Recommendation
Periodically audit parts purchased from NAPA and on vehicles after servicing
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-12-26T00:00:00.000
FDNY
Agency: FDNY • Date Issued: 2018-10-30T00:00:00.000 • Acceptance Status: Accepted
Agency
FDNY
Date Issued
2018-10-30T00:00:00.000
Recommendation
Create a systematic inventory process at 87 Union Street, 9 MetroTech Center and at 11 MetroTech Center
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2025-11-18T00:00:00.000
FDNY
Agency: FDNY • Date Issued: 2018-10-30T00:00:00.000 • Acceptance Status: Accepted
Agency
FDNY
Date Issued
2018-10-30T00:00:00.000
Recommendation
Remind inventory staff to update agency records to account for parts used and/or distributed
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2025-11-18T00:00:00.000
FDNY
Agency: FDNY • Date Issued: 2018-10-30T00:00:00.000 • Recommendation: Periodically audit parts purchased from NAPA and on vehicles after servicing
Agency
FDNY
Date Issued
2018-10-30T00:00:00.000
Recommendation
Periodically audit parts purchased from NAPA and on vehicles after servicing
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2025-11-18T00:00:00.000
DSNY
Agency: DSNY • Date Issued: 2018-10-30T00:00:00.000 • Acceptance Status: Accepted
Agency
DSNY
Date Issued
2018-10-30T00:00:00.000
Recommendation
Reinforce to DSNY supervisors the NOVAS protocol prohibiting personnel from voiding NOVs without written, valid justifications
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-11-08T00:00:00.000
DHS
Agency: DHS • Date Issued: 2018-11-01T00:00:00.000 • Acceptance Status: Accepted
Agency
DHS
Date Issued
2018-11-01T00:00:00.000
Recommendation
Through its NYPD Management Team, DHS should provide annual re-training to it DHS police officers up to the NYPD Standard and conducted by NYPD trainers in security-related topics, inlcuding de-escalation tactics, access control, mental health issues, victimization and trauma, domestic violence, crisis communication, physical training, tactical training, and scenario-based exercises. Training in the following areas should be emphasized: a) A ccess control at shelters. b) Custodial detentions. c) Securing detainees, notably handcuffing procedures.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2018-12-03T00:00:00.000
DHS
Agency: DHS • Date Issued: 2018-11-01T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
DHS
Date Issued
2018-11-01T00:00:00.000
Recommendation
DHS Peace Officer policy should explicitly prohibit DHS Peace Officers from engaging in any unofficial or distractive activities, including the use of mobile devices for personal business, at all times during custodial detentions.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Agency Reported Status
Agency self-reported practice already in place
ACS
Agency: ACS • Date Issued: 2018-11-05T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2018-11-05T00:00:00.000
Recommendation
Immediately and routinely thereafter, conduct a review of a statistically significant sample of cases to ensure that ACS staff incorporate prior ACS history when making safety risk assessments, developing service plans, and deciding when to file Article X petitions or other applications in family court during Child Protective Services investigations. Identify and address failures to follow this policy, both systemically and on individual cases as needed.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-10-31T00:00:00.000
ACS
Agency: ACS • Date Issued: 2018-11-05T00:00:00.000 • Acceptance Status: Practice Already in Place
Agency
ACS
Date Issued
2018-11-05T00:00:00.000
Recommendation
Reissue the ACS Child Protective Services policy regarding diligent efforts to make timely initial home visits, seek a legal consultation when entry to a home cannot be made timely, and identify and address, in real-time, failures to follow this policy.
Acceptance Status
Practice Already in Place
Implementation Status
Practice Already in Place
Agency Reported Status
Agency self-reported practice already in place
ACS
Agency: ACS • Date Issued: 2018-11-05T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2018-11-05T00:00:00.000
Recommendation
Immediately and routinely thereafter, conduct a review of a statistically significant sample of 7-Day Safety Assessments and related case records and address identified concerns regarding the accuracy and qualify of these safety assessments, both case-specific and systemic concerns.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-10-31T00:00:00.000
ACS
Agency: ACS • Date Issued: 2018-11-05T00:00:00.000 • Acceptance Status: Accepted
Agency
ACS
Date Issued
2018-11-05T00:00:00.000
Recommendation
Immediately and routinely thereafter, conduct a review of a statistically significant sample of cases with a focus on engaging, assessing, and providing services to known fathers, both when they are subjects of SCS reports and when they are not, and address identified concerns, both case-specific and systemic.
Acceptance Status
Accepted
Implementation Status
Yes
Date Implemented
2019-10-31T00:00:00.000
ACS
Agency: ACS • Date Issued: 2018-11-05T00:00:00.000 • Acceptance Status: Rejected
Agency
ACS
Date Issued
2018-11-05T00:00:00.000
Recommendation
Issue guidance to all Division of Child Protection (DCP) staff regarding the appropriate use of urgent care facilities and the appropriate venues for well-child medical examinations, ongoing pediatric treatment, and emergency pediatric care.
Acceptance Status
Rejected
Implementation Status
No
Agency Reported Status
Unknown Rejection
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