Agency Code: 836 • Agency: DOF • Agency Name: DEPARTMENT OF FINANCE
Agency Code
836
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service
Bill and collect property and other taxes.
Goal
1b
Goal Description
Promptly review requests for refunds.
DEPARTMENT OF FINANCE
Agency Code: 836 • Agency: DOF • Agency Name: DEPARTMENT OF FINANCE
Agency Code
836
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service
Bill, adjudicate and collect on parking tickets.
Goal
2a
Goal Description
Increase the proportion of parking tickets that are collected.
DEPARTMENT OF FINANCE
Agency Code: 836 • Agency: DOF • Agency Name: DEPARTMENT OF FINANCE
Agency Code
836
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service
Bill, adjudicate and collect on parking tickets.
Goal
2b
Goal Description
Assure that all respondents are offered convenient options for challenging tickets.
DEPARTMENT OF FINANCE
Agency Code: 836 • Agency: DOF • Agency Name: DEPARTMENT OF FINANCE
Agency Code
836
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service
Administer rent and property owner exemption programs
Goal
3a
Goal Description
Promptly review applications for exemption programs.
DEPARTMENT OF FINANCE
Agency Code: 836 • Agency: DOF • Agency Name: DEPARTMENT OF FINANCE
Agency Code
836
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service
Help NYC taxpayers resolve tax issues
Goal
4a
Goal Description
Through the Office of the Taxpayer Advocate, promptly address inquiries and resolve cases
DEPARTMENT OF FINANCE
Agency Code: 836 • Agency: DOF • Agency Name: DEPARTMENT OF FINANCE
Agency Code
836
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service
Record property-related documents
Goal
5a
Goal Description
Increase the percentage of online property recording transactions
DEPARTMENT OF FINANCE
Agency Code: 836 • Agency: DOF • Agency Name: DEPARTMENT OF FINANCE
Agency Code
836
Agency
DOF
Agency Name
DEPARTMENT OF FINANCE
Service
Serve and execute legal processes and mandates
Goal
6a
Goal Description
Increase the proportion of judgments, orders and warrants that are successfully served/executed.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency Code: 816 • Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency Code
816
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service
Detect and control infectious diseases.
Goal
1a
Goal Description
Reduce new cases of HIV and other sexually transmitted diseases.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency Code: 816 • Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency Code
816
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service
Detect and control infectious diseases.
Goal
1b
Goal Description
Prevent the spread of other infectious diseases.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency Code: 816 • Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency Code
816
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service
Prevent chronic disease by promoting healthy behaviors and preventive health care.
Goal
2a
Goal Description
Reduce tobacco use and promote physical activity and healthy eating.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency Code: 816 • Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency Code
816
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service
Prevent chronic disease by promoting healthy behaviors and preventive health care.
Goal
2b
Goal Description
Improve preventive health care.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency Code: 816 • Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency Code
816
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service
Promote a safe environment.
Goal
3a
Goal Description
Reduce hazards to children in homes and child care programs.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency Code: 816 • Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency Code
816
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service
Promote a safe environment.
Goal
3b
Goal Description
Reduce the threat of foodborne illness.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency Code: 816 • Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency Code
816
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service
Promote a safe environment.
Goal
3c
Goal Description
Reduce animal-related risks to human health.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency Code: 816 • Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency Code
816
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service
Prevent and address mental Illness, developmental disabilities, and substance abuse.
Goal
4a
Goal Description
Reduce the adverse health consequences of substance abuse.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency Code: 816 • Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency Code
816
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service
Prevent and address mental Illness, developmental disabilities, and substance abuse.
Goal
4b
Goal Description
Facilitate access to services for New Yorkers with or at-risk of developing mental illnesses or developmental disabilities.
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency Code: 816 • Agency: DOHMH • Agency Name: DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Agency Code
816
Agency
DOHMH
Agency Name
DEPARTMENT OF HEALTH AND MENTAL HYGIENE
Service
Provide high quality and timely services to the public.
Goal
5a
Goal Description
Provide birth and death certificates to the public quick and efficiently.
DEPARTMENT OF INVESTIGATION
Agency Code: 032 • Agency: DOI • Agency Name: DEPARTMENT OF INVESTIGATION
Agency Code
032
Agency
DOI
Agency Name
DEPARTMENT OF INVESTIGATION
Service
Investigate possible corruption, fraud, waste and unethical conduct in City government.
Goal
1a
Goal Description
Maintain the integrity of City agencies, employees, contract vendors and other recipients of City funds.
DEPARTMENT OF INVESTIGATION
Agency Code: 032 • Agency: DOI • Agency Name: DEPARTMENT OF INVESTIGATION
Agency Code
032
Agency
DOI
Agency Name
DEPARTMENT OF INVESTIGATION
Service
Investigate possible corruption, fraud, waste and unethical conduct in City government.
Goal
1b
Goal Description
Improve the impact and effectiveness of investigations.
DEPARTMENT OF INVESTIGATION
Agency Code: 032 • Agency: DOI • Agency Name: DEPARTMENT OF INVESTIGATION
Agency Code
032
Agency
DOI
Agency Name
DEPARTMENT OF INVESTIGATION
Service
Conduct background and fingerprint checks for certain City employees, contractors and day care workers.
Goal
2a
Goal Description
Ensure that all background investigations and fingerprint checks are conducted in a timely manner.
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Agency Code: 858 • Agency: DoITT • Agency Name: DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Agency Code
858
Agency
DoITT
Agency Name
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Service
Deliver City IT services including hardware, software and technical support.
Goal
1a
Goal Description
Provide quality service delivery and performance monitoring for DoITT-managed systems.
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Agency Code: 858 • Agency: DoITT • Agency Name: DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Agency Code
858
Agency
DoITT
Agency Name
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Service
Deliver City IT services including hardware, software and technical support.
Goal
1b
Goal Description
Resolve all Citywide Service Desk requests and incident tickets within targeted levels.
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Agency Code: 858 • Agency: DoITT • Agency Name: DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Agency Code
858
Agency
DoITT
Agency Name
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Service
Deliver City IT services including hardware, software and technical support.
Goal
1c
Goal Description
Ensure all application development and IT infrastructure projects led by DoITT’s project management office are delivered on time and within budget.
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Agency Code: 858 • Agency: DoITT • Agency Name: DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Agency Code
858
Agency
DoITT
Agency Name
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Service
Deliver City IT services including hardware, software and technical support.
Goal
1d
Goal Description
Ensure effective management of the City’s telecommunications service.
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Agency Code: 858 • Agency: DoITT • Agency Name: DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Agency Code
858
Agency
DoITT
Agency Name
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Service
Support sharing and management of citywide data and information.
Goal
2a
Goal Description
Increase the public’s use of City government information through NYC.gov.
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Agency Code: 858 • Agency: DoITT • Agency Name: DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Agency Code
858
Agency
DoITT
Agency Name
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Service
Regulate franchised cable services.
Goal
3a
Goal Description
Ensure customer complaints are resolved in a timely manner.
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Agency Code: 858 • Agency: DoITT • Agency Name: DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Agency Code
858
Agency
DoITT
Agency Name
DEPARTMENT OF INFORMATION TECHNOLOGY & TELECOMMUNICATIONS
Service
Regulate provisioning of public telecommunications services on City streets.
Goal
4a
Goal Description
Maximize usefulness, operability and cleanliness of public telecommunications services on City streets.
DEPARTMENT OF PROBATION
Agency Code: 781 • Agency: DOP • Agency Name: DEPARTMENT OF PROBATION
Agency Code
781
Agency
DOP
Agency Name
DEPARTMENT OF PROBATION
Service
Contribute to optimal court processing and decision-making in delinquency and criminal justice matters.
Goal
1a
Goal Description
Produce timely and accurate pre-sentence investigations.
DEPARTMENT OF PROBATION
Agency Code: 781 • Agency: DOP • Agency Name: DEPARTMENT OF PROBATION
Agency Code
781
Agency
DOP
Agency Name
DEPARTMENT OF PROBATION
Service
Contribute to optimal court processing and decision-making in delinquency and criminal justice matters.
Goal
1b
Goal Description
Identify youth appropriate for diversion from formal juvenile court proceedings via adjustment services.
DEPARTMENT OF PROBATION
Agency Code: 781 • Agency: DOP • Agency Name: DEPARTMENT OF PROBATION
Agency Code
781
Agency
DOP
Agency Name
DEPARTMENT OF PROBATION
Service
Improve community safety through a combination of accountability and support activities with those under probation supervision.
Goal
2a
Goal Description
Assess risk to match individuals with supervision and monitoring levels; use re-arrest and violation trends to make adjustments to supervision level components.
DEPARTMENT OF PROBATION
Agency Code: 781 • Agency: DOP • Agency Name: DEPARTMENT OF PROBATION
Agency Code
781
Agency
DOP
Agency Name
DEPARTMENT OF PROBATION
Service
Improve community safety through a combination of accountability and support activities with those under probation supervision.
Goal
2b
Goal Description
Increase the probability of successful completion of probation terms through maximizing the use of evidence-based practices and community-based interventions.
DEPARTMENT OF PROBATION
Agency Code: 781 • Agency: DOP • Agency Name: DEPARTMENT OF PROBATION
Agency Code
781
Agency
DOP
Agency Name
DEPARTMENT OF PROBATION
Service
improve community safety through a combination of accountability and support activities with those under probation supervision.
Goal
2c
Goal Description
Maximize accountability with probation terms through field visits and enforcement actions.
DEPARTMENT OF RECORDS & INFORMATION SERVICES
Agency Code: 860 • Agency: DORIS • Agency Name: DEPARTMENT OF RECORDS & INFORMATION SERVICES
Agency Code
860
Agency
DORIS
Agency Name
DEPARTMENT OF RECORDS & INFORMATION SERVICES
Service
Provide the public and City agencies with access to public records and publications.
Goal
1a
Goal Description
Increase the volume and availability of public records and publications.
DEPARTMENT OF RECORDS & INFORMATION SERVICES
Agency Code: 860 • Agency: DORIS • Agency Name: DEPARTMENT OF RECORDS & INFORMATION SERVICES
Agency Code
860
Agency
DORIS
Agency Name
DEPARTMENT OF RECORDS & INFORMATION SERVICES
Service
Provide the public and City agencies with access to public records and publications.
Goal
1b
Goal Description
Promptly respond to requests for information.
DEPARTMENT OF RECORDS & INFORMATION SERVICES
Agency Code: 860 • Agency: DORIS • Agency Name: DEPARTMENT OF RECORDS & INFORMATION SERVICES
Agency Code
860
Agency
DORIS
Agency Name
DEPARTMENT OF RECORDS & INFORMATION SERVICES
Service
Provide City agencies, the courts, and district attorneys with record storage, retrieval, and retention scheduling services.
Goal
2a
Goal Description
Retrieve records promptly from off-site facilities upon record owner's request.
DEPARTMENT OF RECORDS & INFORMATION SERVICES
Agency Code: 860 • Agency: DORIS • Agency Name: DEPARTMENT OF RECORDS & INFORMATION SERVICES
Agency Code
860
Agency
DORIS
Agency Name
DEPARTMENT OF RECORDS & INFORMATION SERVICES
Service
Provide City agencies, the courts, and district attorneys with record storage, retrieval, and retention scheduling services.
Goal
2b
Goal Description
Promptly transfer eligible agency records to off-site storage.
DEPARTMENT OF RECORDS & INFORMATION SERVICES
Agency Code: 860 • Agency: DORIS • Agency Name: DEPARTMENT OF RECORDS & INFORMATION SERVICES
Agency Code
860
Agency
DORIS
Agency Name
DEPARTMENT OF RECORDS & INFORMATION SERVICES
Service
Provide City agencies, the courts, and district attorneys with record storage, retrieval, and retention scheduling services.
Goal
2c
Goal Description
Dispose of all records according to their scheduled retention period.
DEPARTMENT OF TRANSPORTATION
Agency Code: 841 • Agency: DOT • Agency Name: DEPARTMENT OF TRANSPORTATION
Agency Code
841
Agency
DOT
Agency Name
DEPARTMENT OF TRANSPORTATION
Service
Maintain the City’s transportation infrastructure.
Goal
1a
Goal Description
Manage the City’s bridge inventory to achieve a high state of good repair.
DEPARTMENT OF TRANSPORTATION
Agency Code: 841 • Agency: DOT • Agency Name: DEPARTMENT OF TRANSPORTATION
Agency Code
841
Agency
DOT
Agency Name
DEPARTMENT OF TRANSPORTATION
Service
Maintain the City’s transportation infrastructure.
Goal
1b
Goal Description
Maintain a state of good repair for the City’s streets, sidewalks and highways.
DEPARTMENT OF TRANSPORTATION
Agency Code: 841 • Agency: DOT • Agency Name: DEPARTMENT OF TRANSPORTATION
Agency Code
841
Agency
DOT
Agency Name
DEPARTMENT OF TRANSPORTATION
Service
Maintain the City’s transportation infrastructure.
Goal
1c
Goal Description
Ensure timely repairs of the City’s street lights, traffic signs and signals.
DEPARTMENT OF TRANSPORTATION
Agency Code: 841 • Agency: DOT • Agency Name: DEPARTMENT OF TRANSPORTATION
Agency Code
841
Agency
DOT
Agency Name
DEPARTMENT OF TRANSPORTATION
Service
Provide a safe transportation network.
Goal
2a
Goal Description
Improve safety for pedestrians, motorists and bus and bike riders.
DEPARTMENT OF TRANSPORTATION
Agency Code: 841 • Agency: DOT • Agency Name: DEPARTMENT OF TRANSPORTATION
Agency Code
841
Agency
DOT
Agency Name
DEPARTMENT OF TRANSPORTATION
Service
Provide a safe transportation network.
Goal
2b
Goal Description
Ensure passenger safety on the Staten Island Ferry.
DEPARTMENT OF TRANSPORTATION
Agency Code: 841 • Agency: DOT • Agency Name: DEPARTMENT OF TRANSPORTATION
Agency Code
841
Agency
DOT
Agency Name
DEPARTMENT OF TRANSPORTATION
Service
Design and build transportation alternatives.
Goal
3a
Goal Description
Increase mobility and accessibility throughout the City.
DEPARTMENT OF TRANSPORTATION
Agency Code: 841 • Agency: DOT • Agency Name: DEPARTMENT OF TRANSPORTATION
Agency Code
841
Agency
DOT
Agency Name
DEPARTMENT OF TRANSPORTATION
Service
Design public space to facilitate livability.
Goal
4a
Goal Description
Enhance quality of life through streetscape improvements.
DEPARTMENT OF TRANSPORTATION
Agency Code: 841 • Agency: DOT • Agency Name: DEPARTMENT OF TRANSPORTATION
Agency Code
841
Agency
DOT
Agency Name
DEPARTMENT OF TRANSPORTATION
Service
Deliver projects on time.
Goal
5a
Goal Description
Complete capital bridge projects on schedule.
DEPARTMENT OF PARKS AND RECREATION
Agency Code: 846 • Agency: DPR • Agency Name: DEPARTMENT OF PARKS AND RECREATION
Agency Code
846
Agency
DPR
Agency Name
DEPARTMENT OF PARKS AND RECREATION
Service
Manage the City’s parks and recreation facilities.
Goal
1a
Goal Description
Ensure that all parks and playgrounds are clean and in good condition.
DEPARTMENT OF PARKS AND RECREATION
Agency Code: 846 • Agency: DPR • Agency Name: DEPARTMENT OF PARKS AND RECREATION
Agency Code
846
Agency
DPR
Agency Name
DEPARTMENT OF PARKS AND RECREATION
Service
Manage the City’s parks and recreation facilities.
Goal
1b
Goal Description
Provide an overall quality park experience.
DEPARTMENT OF PARKS AND RECREATION
Agency Code: 846 • Agency: DPR • Agency Name: DEPARTMENT OF PARKS AND RECREATION
Agency Code
846
Agency
DPR
Agency Name
DEPARTMENT OF PARKS AND RECREATION
Service
Manage the City’s forests and other publicly-owned trees.
Goal
2a
Goal Description
Ensure that publicly-owned trees are healthy.
DEPARTMENT OF PARKS AND RECREATION
Agency Code: 846 • Agency: DPR • Agency Name: DEPARTMENT OF PARKS AND RECREATION
Agency Code
846
Agency
DPR
Agency Name
DEPARTMENT OF PARKS AND RECREATION
Service
Manage the City’s forests and other publicly-owned trees.
Goal
2b
Goal Description
Resolve tree-related emergencies promptly.
DEPARTMENT OF PARKS AND RECREATION
Agency Code: 846 • Agency: DPR • Agency Name: DEPARTMENT OF PARKS AND RECREATION
Agency Code
846
Agency
DPR
Agency Name
DEPARTMENT OF PARKS AND RECREATION
Service
Manage the City’s forests and other publicly-owned trees.
