Agency: NYCEM • Agency Name: DEPARTMENT OF EMERGENCY MANAGEMENT • Service: Prepare New York City residents and private sector entities
for emergencies.
Agency
NYCEM
Agency Name
DEPARTMENT OF EMERGENCY MANAGEMENT
Service
Prepare New York City residents and private sector entities
for emergencies.
Goal
2a
Goal Description
Increase emergency preparedness and awareness among City
residents and private sector and not-for-profit organizations.
DEPARTMENT OF EMERGENCY MANAGEMENT
Agency: NYCEM • Agency Name: DEPARTMENT OF EMERGENCY MANAGEMENT • Service: Prepare New York City residents and private sector entities
for emergencies.
Agency
NYCEM
Agency Name
DEPARTMENT OF EMERGENCY MANAGEMENT
Service
Prepare New York City residents and private sector entities
for emergencies.
Goal
2b
Goal Description
Increase disaster volunteerism through the Community Emergency
Response Team (CERT) program.
DEPARTMENT OF EMERGENCY MANAGEMENT
Agency: NYCEM • Agency Name: DEPARTMENT OF EMERGENCY MANAGEMENT • Service: Prepare New York City residents and private sector entities
for emergencies.
Agency
NYCEM
Agency Name
DEPARTMENT OF EMERGENCY MANAGEMENT
Service
Prepare New York City residents and private sector entities
for emergencies.
Goal
2c
Goal Description
Collect and disseminate timely, accurate information.
NEW YORK CITY HOUSING AUTHORITY
Agency: NYCHA • Agency Name: NEW YORK CITY HOUSING AUTHORITY • Service: Operate as an efficient and effective landlord.
Agency
NYCHA
Agency Name
NEW YORK CITY HOUSING AUTHORITY
Service
Operate as an efficient and effective landlord.
Goal
1a
Goal Description
Improve rent collection.
NEW YORK CITY HOUSING AUTHORITY
Agency: NYCHA • Agency Name: NEW YORK CITY HOUSING AUTHORITY • Service: Operate as an efficient and effective landlord.
Agency
NYCHA
Agency Name
NEW YORK CITY HOUSING AUTHORITY
Service
Operate as an efficient and effective landlord.
Goal
1b
Goal Description
Expedite maintenance and repairs.
NEW YORK CITY HOUSING AUTHORITY
Agency: NYCHA • Agency Name: NEW YORK CITY HOUSING AUTHORITY • Service: Operate as an efficient and effective landlord.
Agency
NYCHA
Agency Name
NEW YORK CITY HOUSING AUTHORITY
Service
Operate as an efficient and effective landlord.
Goal
1c
Goal Description
Optimize apartment usage and ensure rental equity.
NEW YORK CITY HOUSING AUTHORITY
Agency: NYCHA • Agency Name: NEW YORK CITY HOUSING AUTHORITY • Service: Operate as an efficient and effective landlord.
Agency
NYCHA
Agency Name
NEW YORK CITY HOUSING AUTHORITY
Service
Operate as an efficient and effective landlord.
Goal
1d
Goal Description
Improve safety and security.
NEW YORK CITY HOUSING AUTHORITY
Agency: NYCHA • Agency Name: NEW YORK CITY HOUSING AUTHORITY • Service: (Re)build, expand and preserve public housing and
affordable housing stock.
Agency
NYCHA
Agency Name
NEW YORK CITY HOUSING AUTHORITY
Service
(Re)build, expand and preserve public housing and
affordable housing stock.
Goal
2a
Goal Description
Preserve the public and affordable housing asset.
NEW YORK CITY HOUSING AUTHORITY
Agency: NYCHA • Agency Name: NEW YORK CITY HOUSING AUTHORITY • Service: (Re)build, expand and preserve public housing and
affordable housing stock.
Agency
NYCHA
Agency Name
NEW YORK CITY HOUSING AUTHORITY
Service
(Re)build, expand and preserve public housing and
affordable housing stock.
Goal
2b
Goal Description
Optimize access to affordable housing in public housing
developments to income-eligible families.
NEW YORK CITY HOUSING AUTHORITY
Agency: NYCHA • Agency Name: NEW YORK CITY HOUSING AUTHORITY • Service: (Re)build, expand and preserve public housing and
affordable housing stock.
Agency
NYCHA
Agency Name
NEW YORK CITY HOUSING AUTHORITY
Service
(Re)build, expand and preserve public housing and
affordable housing stock.
Goal
2c
Goal Description
Increase access to affordable housing in privately owned units.
NEW YORK CITY HOUSING AUTHORITY
Agency: NYCHA • Agency Name: NEW YORK CITY HOUSING AUTHORITY • Service: (Re)build, expand and preserve public housing and
affordable housing stock.
Agency
NYCHA
Agency Name
NEW YORK CITY HOUSING AUTHORITY
Service
(Re)build, expand and preserve public housing and
affordable housing stock.
Goal
2d
Goal Description
Develop new mixed-use, mixed-income housing and resources.
NEW YORK CITY HOUSING AUTHORITY
Agency: NYCHA • Agency Name: NEW YORK CITY HOUSING AUTHORITY • Service: Engage residents and connect them to best-in-class social
services.
Agency
NYCHA
Agency Name
NEW YORK CITY HOUSING AUTHORITY
Service
Engage residents and connect them to best-in-class social
services.
Goal
3a
Goal Description
Connect all residents to critical services in their communities.
NEW YORK CITY HOUSING AUTHORITY
Agency: NYCHA • Agency Name: NEW YORK CITY HOUSING AUTHORITY • Service: Engage residents and connect them to best-in-class social
services.
Agency
NYCHA
Agency Name
NEW YORK CITY HOUSING AUTHORITY
Service
Engage residents and connect them to best-in-class social
services.
Goal
3b
Goal Description
Increase employment opportunities among NYCHA residents.
HEALTH AND HOSPITALS CORP
Agency: NYCHH • Agency Name: HEALTH AND HOSPITALS CORP • Goal: 1a
Agency
NYCHH
Agency Name
HEALTH AND HOSPITALS CORP
Service
Provide medical, mental health and substance abuse services to New York City residents regardless of their ability to pay.
Goal
1a
Goal Description
Expand access to care.
HEALTH AND HOSPITALS CORP
Agency: NYCHH • Agency Name: HEALTH AND HOSPITALS CORP • Goal: 1b
Agency
NYCHH
Agency Name
HEALTH AND HOSPITALS CORP
Service
Provide medical, mental health and substance abuse services to New York City residents regardless of their ability to pay.
Goal
1b
Goal Description
Enhance the sustainability of the Health + Hospitals system.
HEALTH AND HOSPITALS CORP
Agency: NYCHH • Agency Name: HEALTH AND HOSPITALS CORP • Goal: 1c
Agency
NYCHH
Agency Name
HEALTH AND HOSPITALS CORP
Service
Provide medical, mental health and substance abuse services to New York City residents regardless of their ability to pay.
Goal
1c
Goal Description
Maximize quality of care and patient satisfaction.
POLICE DEPARTMENT
Agency: NYPD • Agency Name: POLICE DEPARTMENT • Service: Manage public safety programs related to criminal activity.
Agency
NYPD
Agency Name
POLICE DEPARTMENT
Service
Manage public safety programs related to criminal activity.
Goal
1a
Goal Description
Reduce the incidence of crime.
POLICE DEPARTMENT
Agency: NYPD • Agency Name: POLICE DEPARTMENT • Service: Manage public safety programs related to criminal activity.
Agency
NYPD
Agency Name
POLICE DEPARTMENT
Service
Manage public safety programs related to criminal activity.
Goal
1b
Goal Description
Prevent terrorist attacks.
POLICE DEPARTMENT
Agency: NYPD • Agency Name: POLICE DEPARTMENT • Service: Manage public safety programs related to criminal activity.
Agency
NYPD
Agency Name
POLICE DEPARTMENT
Service
Manage public safety programs related to criminal activity.
Goal
1c
Goal Description
Respond to police emergencies quickly.
POLICE DEPARTMENT
Agency: NYPD • Agency Name: POLICE DEPARTMENT • Service: Manage public safety programs related to traffic safety.
Agency
NYPD
Agency Name
POLICE DEPARTMENT
Service
Manage public safety programs related to traffic safety.
Goal
2a
Goal Description
Reduce the incidence of traffic collisions, injuries and fatalities.
POLICE DEPARTMENT
Agency: NYPD • Agency Name: POLICE DEPARTMENT • Service: Manage public safety programs related to quality of life.
Agency
NYPD
Agency Name
POLICE DEPARTMENT
Service
Manage public safety programs related to quality of life.
Goal
3a
Goal Description
Reduce the incidence of quality-of-life violations.
POLICE DEPARTMENT
Agency: NYPD • Agency Name: POLICE DEPARTMENT • Service: Ensure courteous, professional and respectful interactions with the community.
Agency
NYPD
Agency Name
POLICE DEPARTMENT
Service
Ensure courteous, professional and respectful interactions with the community.
Goal
4a
Goal Description
Improve police/community relations.
NEW YORK PUBLIC LIBRARY
Agency: NYPL • Agency Name: NEW YORK PUBLIC LIBRARY • Service: NA
Agency
NYPL
Agency Name
NEW YORK PUBLIC LIBRARY
Service
NA
Goal
NA
Goal Description
NYPL Performance Indicators - Branch
OFFICE OF ADMINISTRATIVE TRIALS AND HEARINGS
Agency: OATH • Agency Name: OFFICE OF ADMINISTRATIVE TRIALS AND HEARINGS • Service: Adjudicate the City’s administrative matters.
Agency
OATH
Agency Name
OFFICE OF ADMINISTRATIVE TRIALS AND HEARINGS
Service
Adjudicate the City’s administrative matters.
Goal
1a
Goal Description
Hear cases promptly and issue timely and fair decisions at the OATH Trials Division.
OFFICE OF ADMINISTRATIVE TRIALS AND HEARINGS
Agency: OATH • Agency Name: OFFICE OF ADMINISTRATIVE TRIALS AND HEARINGS • Service: Adjudicate alleged violations of the City’s local administrative laws.
Agency
OATH
Agency Name
OFFICE OF ADMINISTRATIVE TRIALS AND HEARINGS
Service
Adjudicate alleged violations of the City’s local administrative laws.
Goal
2a
Goal Description
Hear cases promptly and issue timely and fair decisions at the OATH Hearings Division.
OFFICE OF CHIEF MEDICAL EXAMINER
Agency: OCME • Agency Name: OFFICE OF CHIEF MEDICAL EXAMINER • Goal: 1a
Agency
OCME
Agency Name
OFFICE OF CHIEF MEDICAL EXAMINER
Service
Perform the processes necessary to certify deaths falling within the agency’s jurisdiction.
Goal
1a
Goal Description
Respond promptly to scenes of reportable fatalities and conduct related investigations.
OFFICE OF CHIEF MEDICAL EXAMINER
Agency: OCME • Agency Name: OFFICE OF CHIEF MEDICAL EXAMINER • Goal: 1b
Agency
OCME
Agency Name
OFFICE OF CHIEF MEDICAL EXAMINER
Service
Perform the processes necessary to certify deaths falling within the agency’s jurisdiction.
Goal
1b
Goal Description
Perform autopsies and examinations necessary to issue timely death certificates.
OFFICE OF CHIEF MEDICAL EXAMINER
Agency: OCME • Agency Name: OFFICE OF CHIEF MEDICAL EXAMINER • Goal: 1c
Agency
OCME
Agency Name
OFFICE OF CHIEF MEDICAL EXAMINER
Service
Perform the processes necessary to certify deaths falling within the agency’s jurisdiction.
Goal
1c
Goal Description
Provide diligent investigation for all cremation requests.
OFFICE OF CHIEF MEDICAL EXAMINER
Agency: OCME • Agency Name: OFFICE OF CHIEF MEDICAL EXAMINER • Goal: 1d
Agency
OCME
Agency Name
OFFICE OF CHIEF MEDICAL EXAMINER
Service
Perform the processes necessary to certify deaths falling within the agency’s jurisdiction.
Goal
1d
Goal Description
Certify death certificates in a timely manner.
OFFICE OF CHIEF MEDICAL EXAMINER
Agency: OCME • Agency Name: OFFICE OF CHIEF MEDICAL EXAMINER • Service: Provide mortuary services to the City.
Agency
OCME
Agency Name
OFFICE OF CHIEF MEDICAL EXAMINER
Service
Provide mortuary services to the City.
Goal
2a
Goal Description
Recover and transport decedents to City mortuary facilities in a timely manner.
OFFICE OF CHIEF MEDICAL EXAMINER
Agency: OCME • Agency Name: OFFICE OF CHIEF MEDICAL EXAMINER • Service: Respond to disasters and emergencies when fatalities are involved.
Agency
OCME
Agency Name
OFFICE OF CHIEF MEDICAL EXAMINER
Service
Respond to disasters and emergencies when fatalities are involved.
Goal
3a
Goal Description
Provide rapid response and safe fatality management services to the City.
OFFICE OF CHIEF MEDICAL EXAMINER
Agency: OCME • Agency Name: OFFICE OF CHIEF MEDICAL EXAMINER • Service: Respond to disasters and emergencies when fatalities are involved.
Agency
OCME
Agency Name
OFFICE OF CHIEF MEDICAL EXAMINER
Service
Respond to disasters and emergencies when fatalities are involved.
Goal
3b
Goal Description
Identify victims of disasters and return their remains to families in a timely manner.
OFFICE OF CHIEF MEDICAL EXAMINER
Agency: OCME • Agency Name: OFFICE OF CHIEF MEDICAL EXAMINER • Service: Provide services to the City for forensic purposes.
Agency
OCME
Agency Name
OFFICE OF CHIEF MEDICAL EXAMINER
Service
Provide services to the City for forensic purposes.
Goal
4a
Goal Description
Provide timely and accurate laboratory services for criminal justice purposes.
QUEENS PUBLIC LIBRARY
Agency: QPL • Agency Name: QUEENS PUBLIC LIBRARY • Service: NA
Agency
QPL
Agency Name
QUEENS PUBLIC LIBRARY
Service
NA
Goal
NA
Goal Description
NA
SMALL BUSINESS SERVICES
Agency: SBS • Agency Name: SMALL BUSINESS SERVICES • Service: Help businesses start, operate and expand in New York City.
Agency
SBS
Agency Name
SMALL BUSINESS SERVICES
Service
Help businesses start, operate and expand in New York City.
Goal
1a
Goal Description
Ensure that businesses and entrepreneurs have easy access to a variety of high quality support services.
SMALL BUSINESS SERVICES
Agency: SBS • Agency Name: SMALL BUSINESS SERVICES • Service: Help businesses start, operate and expand in New York City.
Agency
SBS
Agency Name
SMALL BUSINESS SERVICES
Service
Help businesses start, operate and expand in New York City.
Goal
1b
Goal Description
Retain jobs and businesses in New York City by administering incentive programs for facility renovation and promoting retention of NYC businesses and relocation of businesses to NYC.
SMALL BUSINESS SERVICES
Agency: SBS • Agency Name: SMALL BUSINESS SERVICES • Service: Match businesses in need of workers with qualified
applicants.
Agency
SBS
Agency Name
SMALL BUSINESS SERVICES
Service
Match businesses in need of workers with qualified
applicants.
Goal
2a
Goal Description
Ensure that businesses have timely access to qualified job applicants.
SMALL BUSINESS SERVICES
Agency: SBS • Agency Name: SMALL BUSINESS SERVICES • Goal: 3a
Agency
SBS
Agency Name
SMALL BUSINESS SERVICES
Service
Provide financial support and technical assistance for New York City’s commercial districts throughout the five boroughs.
Goal
3a
Goal Description
Strengthen and expand New York City’s Business Improvement District (BID) program and other local economic development organizations.
SMALL BUSINESS SERVICES
Agency: SBS • Agency Name: SMALL BUSINESS SERVICES • Goal: 4a
Agency
SBS
Agency Name
SMALL BUSINESS SERVICES
Service
Help minority and women-owned businesses identify and compete for City contracts.
Goal
4a
Goal Description
Increase the number of Minority and Women-owned Business Enterprises (M/WBEs) that obtain City contracts.
Ensure the quality and safety of for-hire vehicle transportation services through effective regulation and administration of rules, standards and licensing requirements.
Goal
1a
Goal Description
Increase access to for-hire transportation service.
Ensure the quality and safety of for-hire vehicle transportation services through effective regulation and administration of rules, standards and licensing requirements.
Goal
1b
Goal Description
Ensure that all licensed vehicles meet safety and emissions standards.
Ensure the quality and safety of for-hire vehicle transportation services through effective regulation and administration of rules, standards and licensing requirements.
Goal
1c
Goal Description
Ensure all vehicles operating for-hire follow TLC rules and regulations.
Ensure the quality and safety of for-hire vehicle transportation services through effective regulation and administration of rules, standards and licensing requirements.
Goal
1d
Goal Description
Provide excellent customer service to licensees.
TAXI AND LIMOUSINE COMMISSION
Agency: TLC • Agency Name: TAXI AND LIMOUSINE COMMISSION • Goal: 1e
Agency
TLC
Agency Name
TAXI AND LIMOUSINE COMMISSION
Service
Ensure the quality and safety of for-hire vehicle transportation services through effective regulation and administration of rules, standards and licensing requirements.
